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Kempinski Hotel Cancún

5.0 star property
Luxury resort with full-service spa, connected to a shopping centre, near Luxury Avenue Shopping Mall
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Kempinski Hotel Cancún

On the beach, white sand, beach cabanas, sun-loungers
View from property
On the beach, white sand, beach cabanas, sun-loungers
Terrace/patio
Exterior
VIP Access

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Pool

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 6 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Health club
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Free beach club on site
  • Beach umbrellas

Feel at home (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's club
  • Playground on-site
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
The price is AU$727
includes taxes & fees
25 Jan - 26 Jan 2025

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Suite (Seafront)

Premium bedding, down duvets, minibar, in-room safe

Suite (Seafront)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Renovated in 2023
  • 82 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Double Room (Seaside)

Premium bedding, down duvets, minibar, in-room safe

Club Double Room (Seaside)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Club Lounge
LCD TV
Hypo-allergenic bedding
Renovated in 2023
  • 41 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed (Seaside)

Premium bedding, down duvets, minibar, in-room safe

Club Room, 1 King Bed (Seaside)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Club Lounge
LCD TV
Hypo-allergenic bedding
Renovated in 2023
  • 41 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite (Seafront)

Premium bedding, down duvets, minibar, in-room safe

Club Suite (Seafront)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Club Lounge
LCD TV
Hypo-allergenic bedding
  • 82 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room (Seafront)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Double Room (Seafront)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
  • 41 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Panoramic Suite

Panoramic Suite

Panoramic Suite

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Renovated in 2023
  • 82 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Living room

Presidential Suite

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Private outdoor hot tub
Air conditioning
Heating
Connecting rooms available
  • 229 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Seaside)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed (Seaside)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
  • 41 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Club Seafront)

Premium bedding, down duvets, minibar, in-room safe

Club Room, 1 King Bed (Club Seafront)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Club Lounge
LCD TV
Hypo-allergenic bedding
Renovated in 2023
  • 41 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Seafront)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed (Seafront)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
  • 41 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room (Seaside)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Double Room (Seaside)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
  • 41 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Double Room (Seafront)

Premium bedding, down duvets, minibar, in-room safe

Club Double Room (Seafront)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Club Lounge
LCD TV
Hypo-allergenic bedding
Renovated in 2023
  • 41 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite (The Saasil)

Suite (The Saasil) | Private pool

Suite (The Saasil)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Private pool
Air conditioning
Heating
Connecting rooms available
  • 177 sq m
  • Sea view
  • Sleeps 6
  • 3 King Beds

View all photos for Club Suite (Seaside)

Premium bedding, down duvets, minibar, in-room safe

Club Suite (Seaside)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Club Lounge
LCD TV
Hypo-allergenic bedding
  • 82 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Seaside)

Premium bedding, down duvets, minibar, in-room safe

Suite (Seaside)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Renovated in 2023
  • 82 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

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Premium bedding, minibar, in-room safe, desk

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The price is AU$664
includes taxes & fees
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About the area

Map
Retorno del Rey No. 36, Cancun, QROO, 77500

What's nearby

  • Aquaworld - 17 min walk - 1.4 km
  • La Isla Shopping Mall - 3 min drive - 2.1 km
  • Cancun Interactive Aquarium - 3 min drive - 2.1 km
  • Iberostar Cancun Golf Course - 3 min drive - 3.2 km
  • Delfines Beach - 6 min drive - 5.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 18 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Restaurant nebbiolo en cancun - ‬5 min walk
  • ‪Taboo Cancun - ‬1 min drive
  • ‪Porfirio's Cancun - ‬1 min drive
  • ‪Puerto Madero - ‬1 min drive
  • ‪Harry's Prime Steakhouse and Raw Bar - ‬1 min drive

About this property

Kempinski Hotel Cancún

At Kempinski Hotel Cancún, you can spend time at the beach enjoying cabanas, beach umbrellas and beach massages, plus you'll only be a five-minute drive from La Isla Shopping Mall. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy and hydrotherapy. The Club Grill, one of 6 restaurants, offers pool views and serves dinner. Other highlights at this luxurious resort include 2 bars/lounges, a beach bar and a health club. Fellow travellers love the helpful staff and overall property condition.

All-inclusive

All-inclusive room rates at Kempinski Hotel Cancún are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties
Dining availability limited at one or more venues
Gourmet or à la carte dining limited to 3 meals per stay

Languages

English, Spanish

At a glance

Hotel size

  • 363 units
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)
  • Babysitting*
  • Supervised childcare*
  • Children's club*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 50+ Mbps)

Parking

  • Free uncovered on-site valet parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:30 AM
  • 6 restaurants
  • 2 bars/lounges
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Private picnics
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's club (surcharge)
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu
  • Pushchair
  • Lifeguard on-site

What to do

  • On the beach
  • Free beach club
  • Tennis lessons
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Shopping
  • Ecotours nearby
  • Golf lessons nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Skydiving nearby
  • Zip-lining nearby

Working away

  • 8 meeting rooms
  • Computer station
  • Conference centre (290625 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Free pool cabanas
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1993
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Piano
  • Health club
  • 2 outdoor pools
  • Art gallery on-site
  • Designer shops on-site
  • Full-service spa
  • Pickleball court
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Comprehensive food waste policy
  • Banquet hall
  • Reception hall
  • Outdoor furniture
  • Belle Époque architecture

Accessibility

  • Lift
  • Lift door width (centimetres): 152
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Front entrance ramp
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 99
  • Transfer shower
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (centimetres): 152
  • Well-lit path to entrance
  • Step-free path to entrance
  • Area rugs in public areas
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • IPod docking station
  • 42-inch LCD TV
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar
  • Espresso maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 50+ Mbps)
  • Phone
  • Desk chair

Food and drink

  • Champagne service
  • Meal delivery service

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Recycling
  • Mobile key entry
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Kayantá Spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

The Club Grill – Overlooking the pool, this fine-dining restaurant only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Fantino – Overlooking the ocean, this fine-dining restaurant only serves dinner. A children's menu is available. Open selected days.
Casitas – This beach restaurant specialises in seafood and only serves dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.
The Caribe Bar &Grill – This beachfront restaurant serves brunch and lunch. Open daily.
El Café Mexicano – This beachfront family restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 4.57 per accommodation, per night
  • Resort fee: USD 58 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 48.50 for adults and USD 48.50 for children
  • Airport shuttle service is offered for an extra charge of USD 200 per vehicle (return. Maximum occupancy 7)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for USD 50.0 per night
  • Children's club access is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on 1 January.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Frequently asked questions

Does Kempinski Hotel Cancún offer free cancellation for a full refund?
Yes, Kempinski Hotel Cancún does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Kempinski Hotel Cancún?
Yes, there are 2 outdoor pools.
Are pets allowed at Kempinski Hotel Cancún?
Sorry, pets aren't allowed.
Is parking offered on site at Kempinski Hotel Cancún?
Yes, there's free valet parking. Parking spaces may be limited.
Is an airport shuttle service offered by Kempinski Hotel Cancún?
Yes, an airport shuttle is available. The charge is USD 200 per vehicle return.
What are the check-in and check-out times at Kempinski Hotel Cancún?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at Kempinski Hotel Cancún?
No, this resort doesn't have a casino, but PlayCity Casino (16-min drive) and Royal Yak Casino and Sports Book (17-min drive) are both nearby.
What is there to do at Kempinski Hotel Cancún and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes fitness classes, Pilates and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 2 outdoor swimming pools. Kempinski Hotel Cancún also has 2 bars, a sauna and a steam room, as well as beach cabanas and a garden.
Are there restaurants at or near Kempinski Hotel Cancún?
Yes, there are 6 on-site restaurants, featuring al fresco dining, seafood and ocean views.
Does Kempinski Hotel Cancún have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Kempinski Hotel Cancún have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Kempinski Hotel Cancún like?
Kempinski Hotel Cancún is located on the Strip in Zona Hotelera, a short 17-minute walk from Aquaworld and 18 minutes' walk from Hotel Zone Beaches.

Kempinski Hotel Cancún Reviews

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Very good

3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Silvia, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great Hotel! Amazing Service
Amazing experience! We've stayed here before and we love the way it's service oriented and the staff say "yes" to pretty much everything we ask for. Also, because it's not all inclusive, there is less crowds and more personalized attention. Will be back next year!
Risa, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Alejandro, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Loved everything about my stay at the Kempinski Cancun, the staff was friendly and very attentive and it was an overall very relaxing experience from the pool to the beach to the room, I’ll definitely be back.
Jesus, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Ok
faisal, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Outstanding service and friendly staff. Beautiful traditional hotel with new bed and furniture, but I think it's about time to renovate specially the bathrooms. Food was great and normal " roomservice prices", but when I asked for their welcome drink to my room (that wasn't a part of the Roomservice menu) I think it was ridiculous overpriced to charge 500 pesos (25 $) for two non alcoholic "lemonades". They explained that this was not a lemonade but a welcome drink, but it's made by water, lemon, cucumber and sugar. I didn't appreciate this at all and I think they should mention in advance next time they want to charge these absurd prices for a non alcoholic drink. All in all, we loved the hotel and will com back if they renovate their bathrooms. The beach and view from our room was like a paradise.
Aylar, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Extraordinary experience Excellent hotel and very friendly staff
carlos, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Food and service was amazing
Lucia, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

I am always wary of hotels, especially in Cancun. We have traveled often to the area but like to try new places! I also always try to search for a 5 star hotel. This by far was one of the nicest hotels we have been at. Starting with the employees they all gave us impeccable service truly making it not only a 5 star feeling but VIP. Everything was phenomenal from the suite to the beach to the pool to the food as well.
lacey, 3-night family trip
Verified Expedia guest review

8/10 Very good

Second time staying in this property, it is probably the best in Cancun since I’ve been there 23 times! Although it is a lot more expensive for dinning. Breakfast buffet is 60 dollar per person and a small lunch for 3 ppl is definitely over 100 dollar. It’s very quiet and luxurious so I feel like it is worth it. Will definitely go back
Laura, 6-night family trip
Verified Expedia guest review

2/10 Poor

This was my first time at this hotel. I took two of my kids to enjoy four nights before the school starts. I was looking for a high-quality All-inclusive resort. This hotel is FALSE advertising itself as such. When we arrived, the hotel was almost empty; except of standing around personnel was no one seen around. It was an alarming sign. At the check in they announced that in addition to $450/night I already paid, I need to pay an additional $70/day in the resort fees and no food or drinks were included. I took my kids for a quick, breakfast and was charged $71 for a salad, one chicken wrap and one order of tacos of very low quality. The chicken was dry and pieces of egg in it were disgusting. I came back to the front desk and asked them to refund the money BEFORE I even checked in. They refused to provide any refund. I took a taxi and went to Moon Palace resort where I enjoyed very much. I lost all my money I paid to Kempinski. If I would stay, my vacation would be ruined. I don’t know how they got positive reviews, which tricked me into buying this stay. Maybe those are all fake reviews or possibly the new ownership of the hotel is the reason for the pretty shell with no value to offer.
Irena D, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Samir, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Emmalyn, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wow i was amazed with property and staff. First time staying at this resort.
Pedro, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Is an amazing hotel with a lot heritage and great facilities
Alejandro, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Best beach. Crystal clear water
Arash, 2-night family trip
Verified Expedia guest review

2/10 Poor

Samir, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Every thing great hotel , definitely I will stay here again
Maher, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

julio, 1-night trip
Verified Expedia guest review

10/10 Exceptional

We love this hotel! First visited without the family, second visit brought the adult kids. We all highly enjoyed everything about this hotel. Club level was amazing. Relaxed atmosphere with great food. Small bites but perfect for us all. Drinks were a bonus as well. Thank you Kempinski for making our stay a memorable one. Everyone on every level was top notch. Quiet, classy, comfortable and extremely clean. Service and staff at every level were amazing. Thank you!
Michelle Elizabeth, 5-night family trip
Verified Expedia guest review

2/10 Poor

Ruben Michaël, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

8/10 Very good

We were upgraded to a front ocean view which was great. The property was gorgeous. The entire staff was very attentive and polite . The restaurants were overpriced. Wish it was an All Inclusive hotel or at least have Breakfast included but overall experience was good.
Blanca E, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

It was an awesome experience!
Mithun Kalathur, 2-night family trip
Verified Expedia guest review