Hotels in Zazil-ha

"Perfect location... Great view from the roof top"

"The property was very nice and, the staff was helpful. Our room was clean and well equipped. The only issue was the water pressure and temperature in the shower. Hot water took a while to come out, then it was extremely hot then suddenly cold. That was the only issue we had. "

"Yes it was very comfortable and simple to go around the areas of atractions"

"The staff was amazing. They were very friendly and helpful. Spacious and clean rooms with everything you need. Enjoyed the roof top pool and gym. They also had beach chairs and umbrellas to rent for a small fee. I would highly recommend this place. "

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"We checked in late which took a while but overall was a nice experience "

"Great place "

"We had a fantastic stay at this hotel! The staff were incredibly friendly and made me feel right at home. The location is perfect—close to the bustling 5th Avenue, yet far enough to enjoy peace and quiet. There are plenty of dining options nearby, offering great variety. Highly recommend for anyone looking for a convenient and comfortable place to stay!"

"Really enjoyed the property! Booked in the Presidential Suite Tower B. Family of 5, so set up the living room with the king sofa bed (workable and comfy). Kitchen was stocked with enough to get by (no dishwasher), but recommend having some ziplocks for leftovers and thermos water bottles for beach/pool. Rooftop pool was amazing with expansive ocean views, a fantastic fully equipped gym and a welcoming bartender to keep you hydrated. Very clean facility and any issues we had were immediately addressed. The jetted tub on the patio was a nice touch, but needs better heating to be useful. Easy walk to the beach (5mins), shops (5 to 10 mins to 5th Ave) and for groceries (Selecto Súper Chedraui Avenida 15mins). 30 mins walk south down 5th Ave gets you to the busiest shopping and restaurants area. Nice to have the option nearby, but also nice to be away from the majority of noise and people. We felt very safe walking around (7:00am to 11:00pm) and within our unit and building. Elected to take airport shuttle (45mins) and taxi for nearby exertions (recommend Rio Secreto - 20min cab ride). Really great family vacation and a great option instead of an all-inclusive. Seaweed on the beach was a bummer and stinks, but that was our only complaint on the whole trip. We had a great time in Playa del Carmen and Singular Dreams helped make the experience all that much better!"