Bacalar Centro's Hotel Sun ha Bacalar is a haven of tranquility. Enjoy the rooftop views, savor local flavors at breakfast, and relax in the garden with free WiFi. Bike rentals are also available for exploring nearby attractions.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Free breakfast
Non-smoking
24/7 front desk
Air conditioning
Free parking
Free WiFi
Main amenities (10)
Daily housekeeping
Rooftop terrace
Coffee shop/cafe
Terrace
24-hour front desk
Garden
Front desk safe
Multilingual staff
Tour/ticket assistance
Bike hire
Feel at home (6)
Television
Garden
Terrace
Daily housekeeping
Minibar
In-room climate control (air conditioning)
Room options
View all photos for Comfort Double Room, 2 Double Beds
Laguna Bacalar Ecological Park - 7 min walk - 0.6 km
Cenote Negro - 2 min drive - 1.1 km
Cenote Cocalitos - 5 min drive - 4.0 km
Getting around
Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive
Corozal (CZH) - 56 min drive
Restaurants
La Playita - 5 min walk
Restaurant el Barril de Bacalar - 5 min walk
I Scream Bar - 4 min walk
Cafe Tito - 2 min walk
Ajal - 4 min walk
About this property
Hotel Sun ha Bacalar
Hotel Sun ha Bacalar features a rooftop terrace and puts you within a 10-minute walk of Laguna Bacalar Ecological Park and Lake Bacalar. Free perks include WiFi, self-parking and local cuisine breakfast daily between 8 AM and 10 AM. Other features include a terrace and a garden.
Languages
English, Spanish
At a glance
DONE
Hotel size
13 rooms
DONE
Arriving/Leaving
Check-in start time: 3:30 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cots (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
On-site parking is limited
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free local cuisine breakfast each morning 8 AM–10 AM
Coffee shop
Services
24-hour front desk
Tour/ticket assistance
Multilingual staff
Bike hire
Facilities
Safe-deposit box at front desk
Rooftop terrace
Garden
Room amenities
Be entertained
32-inch LED TV
Home comfort
Air conditioning (climate-controlled)
Minibar
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Freshen up
Rainfall shower heads
Shower only
Free toiletries
Towels
Stay connected
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: MXN 48.85 per accommodation, per night
Policies
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Hotel Sun ha
Sun ha Bacalar
Hotel Sun ha Bacalar Hotel
Hotel Sun ha Bacalar Bacalar
Hotel Sun ha Bacalar Hotel Bacalar
Frequently asked questions
Does Hotel Sun ha Bacalar offer free cancellation for a full refund?
Yes, Hotel Sun ha Bacalar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Sun ha Bacalar?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Sun ha Bacalar?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Sun ha Bacalar?
Check-in start time: 3:30 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Hotel Sun ha Bacalar and nearby?
Hotel Sun ha Bacalar has a garden.
What's the area around Hotel Sun ha Bacalar like?
Hotel Sun ha Bacalar is a short 7-minute walk from Laguna Bacalar Ecological Park and 8 minutes' walk from Lake Bacalar.
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Hotel Sun ha Bacalar Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Service staff
Breakfast
Room
Reviews
10/10
Great area right across from lagoon, free breakfast. This property seems as it’s family owned, same faces everyday. Really enjoyed it here.
Julianna
2-night trip
10/10
Great
Lise
1-night trip
10/10
Nice place! Well located! Vero friendly staff! Love it
Gilberto
3-night trip
10/10
When we visit Bacalar again we will definitely stay here again. All of the staff were extremely friendly and helpful. The room was very nice and the bed was comfortable. Beautiful rooftop terrace with hammocks and loungers to look out over the blue water. Breakfast was very good as well. We would highly recommend this hotel.
Joseph
1-night trip
2/10
I have no idea how any of this went because the hotel never got my reservation from Expedia. We drove 5 hours from Cancun only to be told that we didn’t have a hotel room. The staff was rude and unhelpful and basically said it wasn’t their problem. We had to scramble to find another room at 9p while being exhausted from a 17 hour day of travel.
Andrea
1-night trip
10/10
Mario
4-night trip
10/10
Excelente atención y servicio, llegué un poco antes y al ser temporada baja pudieron entregarme una habitación, lo que me permitió tomar un tour temprano que en el mismo hotel tenía. (Empresa ajena al hotel) pasaron por nosotros y nos regresaron
Alma
1-night trip
2/10
Mienten. Resulta que no trabajan con expedia y que nuestra reservación no existía. También mienten sobre sus trabajadores, llamamos al hotel para confirmar nuestra reservación y nos atendió Tanya, al siguiente día Tanya no existe. Checamos que el teléfono de la recepción fuera el mismo y en efecto lo era. El personal tiene una actitud terrible y las instalaciones están mal cuidadas. La señora de la recepción nos dijo que ni modo y que buscáramos otro hotel. Que falta de respeto. No hagan reservaciones aquí ya que más opiniones muestran mismas experiencias. Hasta otros hoteles saben sobre lo que hace el Sun Ha.
Regina
5-night trip
6/10
Cristal
2-night trip
4/10
El hotel esta descuidado, la piscina a medio llenar con evidente falta de mantenimiento. El primer dia q llegamos no funcionaba el aire acondicionado. Nos pidieron un taxi para regresar al aeropuerto con una tarifa fija y al llegar resulta que debiamos pagar mucho más. Es una lástima, Bacalar es precioso pero en general dejan muy mala experiencia
SAUL EDDEL
2-night trip
10/10
El trato del personal excepcional
Roberto Carlos
2-night trip
10/10
Carlos Javier
3-night trip
10/10
Excelente hotel a 50 mts de la alguna. Enfrente un rest de gran calidad. Te dan toallas para alberca o para la laguna. Desayuno EXCELENTE Grátis en la mañana, solo que dura 1 1/2 de 8 a 9:30 am Teníamos una habitación y por $ 300.00 pesos más nos dieron una MAS gde
Rolando
3-night trip
8/10
KARINE
3-night trip
2/10
La dame de l’accueil était très très désagréable… c’est la première fois que je rencontre une personne si peu aimable.
Floriane
2-night trip
8/10
Yvonne
1-night trip
8/10
La ubicación es excelente porque puedes moverte al Centro caminando y el Balneario municipal está prácticamente enfrente
Isabel
1-night trip
10/10
Un hotel con una excelente ubicación, a dos cuadras del centro, y cruzando el camellón está el muelle aserradero, es público. Desayuno incluido muy rico, las habitaciones cómodas y modernas. Personal muy amable y atento.
JESÚS FELIPE
2-night trip
10/10
Muy bien en general, sobre todo Regina la chica de recepción muy amable un 10 para ella
Gabriela
1-night trip
10/10
Beautiful cozy hotel in front of lagoon, excellent service, great breakfast included, excellent host, highly recommend.
Michel
1-night trip
10/10
Ruben Dario
2-night trip
8/10
Verified traveller
4-night trip
8/10
Nice location, friendly staff, beautiful top terrace with a view.
Zlatka
2-night trip
10/10
Todo muy bien. Súper amables en el servicio. Muy limpio, cómodo y buen desayuno. Definitivamente consideraría volver.