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Solace Hotel Santiago

4.0 star property
Ski hotel with ski shuttle, near Clinica Santa Maria
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Solace Hotel Santiago

Seasonal outdoor pool
Property entrance
Porch
Interior entrance
Lobby sitting area
VIP Access

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Airport transfer
  • Bar
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Rooftop terrace
  • Fitness centre
  • Free use of bicycles
  • Seasonal outdoor pool
  • Pool bar
  • Room service
  • 2 coffee shops/cafes
  • Spa services
  • Conference centre
  • Business centre
Feel at home
  • Children stay free
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Espresso maker
  • Blackout curtains
The price is AU$186
includes taxes & fees
4 Jan - 5 Jan 2025

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Premium Suite

Premium Suite

Premium Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
Pillow-top bed
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Blackout curtains
Premium bedding
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Blackout curtains
Premium bedding
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

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Interior detail

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Pool
Airport transfer
Free parking
Free WiFi
9.2 out of 10, Wonderful, (417)
The price is AU$177
includes taxes & fees
26 Dec - 27 Dec
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About the area

Map
Monseñor Sotero Sanz 115, Providencia, Santiago, Región Metropolitana, 5550000

What's nearby

  • Costanera Center - 14 min walk
  • Clinica Santa Maria - 3 min drive
  • Palacio de la Moneda - 5 min drive
  • Julio Martinez Pradanos National Stadium - 6 min drive
  • San Cristobal Hill - 11 min drive

Getting around

  • Santiago (SCL-Arturo Merino Benitez) - 17 min drive
  • Parque Almagro Station - 7 min drive
  • Matta Station - 7 min drive
  • Hospitales Station - 7 min drive
  • Pedro de Valdivia Station - 3 min walk
  • Los Leones Station - 9 min walk
  • Manuel Montt Station - 10 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ski shuttle (surcharge)

Restaurants

  • ‪Lomit's - ‬3 min walk
  • ‪Fuente Chilena Pedro de Valdivia - ‬5 min walk
  • ‪Vapiano - ‬3 min walk
  • ‪Schopdog - ‬3 min walk
  • ‪Starbucks - ‬5 min walk

About this property

Solace Hotel Santiago

Solace Hotel Santiago features a ski shuttle and places you within a 15-minute walk of Costanera Center. Guests can indulge in deep-tissue massages and enjoy local and international cuisine at Zafferano, which is open for breakfast, lunch and dinner. Other highlights include 2 coffee shops/cafes, a rooftop terrace and a poolside bar. The pool and helpful staff get great marks from fellow travellers. Public transportation is only a short walk: Pedro de Valdivia Station is 3 minutes and Los Leones Station is 9 minutes.

Languages

English, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 108 rooms
    • Arranged over 13 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site parking only available on request
    • Free secured, covered on-site self-parking
    • Wheelchair-accessible parking and van parking on site
    • On-site parking is limited
    • Height restrictions apply for on-site parking
    • On-site garage
    • Free off-site parking nearby
    • Street parking available
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Off-site

    • Area shuttle*
    • Ski shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free breakfast 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 2 coffee shops
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Free daily reception
  • Room service (limited hours)
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

What to do

  • Ski shuttle (surcharge)

Working away

  • Business centre
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Free bike hire

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Library
  • Fitness centre
  • Seasonal outdoor pool
  • Spa services
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local culture and ecosystem education
  • Comprehensive food waste policy
  • Water dispenser

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Step-free path to entrance

Ski

  • Ski shuttle (surcharge)

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Espresso maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • In-room massage

Freshen up

  • Rainfall shower heads
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and massages.

Dining

Zafferano – This restaurant specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 75 per vehicle (return)
  • Local area shuttle and ski shuttle services are offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from November to April
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property uses a grey water recycling system.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Solace Hotel Santiago
Solace Santiago
Solace Hotel Santiago Hotel
Solace Hotel Santiago Santiago
Solace Hotel Santiago Hotel Santiago

Frequently asked questions

Does Solace Hotel Santiago offer free cancellation for a full refund?
Yes, Solace Hotel Santiago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Solace Hotel Santiago?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Solace Hotel Santiago?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Solace Hotel Santiago?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Solace Hotel Santiago?
Yes, an airport shuttle is available. The charge is USD 75 per vehicle return.
What are the check-in and check-out times at Solace Hotel Santiago?
Check-in start time: 3 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Solace Hotel Santiago and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy amenities such as a seasonal outdoor pool, a fitness centre and spa services.
Are there restaurants at or near Solace Hotel Santiago?
Yes, Zafferano offers local and international cuisine.
What's the area around Solace Hotel Santiago like?
Solace Hotel Santiago is a short 3-minute walk from Pedro de Valdivia Station and 14 minutes' walk from Costanera Center. Travellers say that the hotel is in a great location.

Solace Hotel Santiago Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Great hotel
Service of staff was really great, always friendly and helpful. Room was clean and nice, things to improve would be seemed difficult to regulate the temperature of the room, and the bed needed a mattress protector.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great experience
Great hotel. Flexible and professional. Allowed early check-in. Overall, we had a great experience. Would stay here again.
Arash, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

James, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tushar, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Short but sweet stay
We had a corner room on the 11th floor with beautiful panoramic views through floor to ceiling windows. The room was spacious and modern, coffee, water and soft drinks in the honor bar were included. Espresso machine and water dispenser in the lobby also gratis. Beautiful drinks and surprisingly good dinner on the top floor. Breakfast was also included and adequate. Safe neighborhood, close to the Metropolitan Park with gondola and funicular, and the lively Bellavista neighborhood for nightlife.
Daniel, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Love the location! Room was amazing. Brand new property. But out lock didn’t work so after 1st night we packed our luggage and moved to another room. 2nd day of out stay they forgot to clean our room, but front desk kindly provided fresh towels and water for minibar with coffee capsules.
Adam, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Isaschar, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Not sure i would go again
We arrived ar 11.15 pm and despite of previous email confirmation reminder and automatic survey for check in rating from Hotel.com, they couldn't find our booking. It took more than 20 mns to finally get⁰ keys but when we arrived at the room it was already occupied!! Coming down at the reception the receptionist first lpicked up his phone and wanted to "understand" why the room was occupied instead of finding us an other room...(by that time we had passed mighnight and simply wanted to finally get a room) When we finally could get in yhe room, it was smelling cigarettes but they never came to disinfect Too bad as it has all infrastructure to be a nice place ... It kept its promises you can read in yhe elevator "unforgettable"... indeed but not for the right reasons...
Nathalie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Our hotel choice
The 3rd time at the Solace and we will never consider another hotel as it delivers what we need, i.e friendly staff, clean rooms with always free water and coffee, nice breakfast and good location. Also free parking
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Equipe da recepção muito bem preparada e atenciosa, quartos limpos, camas muito confortáveis, chuveiro de teto com boa pressão, água quente, quartos amplos e muito aconchegantes. Café da manhã farto e delicioso.
Warley, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Our Best Hotel Stay in 2024
Our stay was wonderful and the staff was so welcoming and gracious. We would highly recommend it. Everything we needed wad within walking distance!
Yeon Ju, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente!
Localização excelente, ao lado de uma estação de metrô, próximo ao Sky Costanera, num bairro sensacional que é a Providência. Hotel boutique muito confortável, com detalhes que fizeram a diferença. Café da manhã bom e equipe muito prestativa e competente.
Victor Hugo, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Natalie, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente
Excelente! Bem localizado, rua calma, bairro tranquilo, com acesso rápido e fácil ao comércio local, metro e bons restaurantes. Você faz muitas coisas à pé, exemplo, ir ao Shopping e SKI Costaneira. Ótimo atendimento dos funcionários. Apartamento limpo e cheiroso todos os dias. Excelente chuveiro e ótima cama. Bom café da manhã, itens saborosos. Pedimos transfer para o aeroporto, foi perfeito. A Sandy nos levou, foi ótimo! Superou as expectativas. Parabéns!
Marco, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Felipe, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ricardo, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Impecável e maravilhoso
Hotel impecável! Todos os funcionários foram extremamente educados e atenciosos. Não tivemos nenhuma dificuldade quanto ao idioma, pois eles foram muito pacientes. A cama é muito confortável, o café da manhã maravilhoso e o restaurante do hotel serve uma comida deliciosa por um preço muito bom! A vista do nosso quarto era linda e do bar no rooftop era mais linda ainda! Recomendo muito!
Barbara R, 8-night trip
Verified Hotels.com guest review

8/10 Very good

Pedro, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Tudo muito bom, exceto pelo café da manhã, único ponto que precisa melhorar, pois não houve nenhuma variação do que era ofertado durante os 6 dias, em que estive hospedado.
Anderson, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente lugar para se hospedar em Santiago!
Hotel excelente, desde as acomodações ao café da manhã! Equipe de recepção super atenciosa. Ótima localização!
Juliana, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Foi, em disparado, a melhor estadia que já experienciei. Check in rápido e atencioso, late check out mediante disponibilidade, indicações de restaurantes. Prepararam uma lunch box quando tivemos passeio muito cedo, tem água, cafe, chá e chocolate quente a vontade na recepção e o frigo bar do quarto é liberado. No dia do meu aniversário, cheguei no quarto e tinha uma fatia de bolo surpresa pra mim! Eles são diferenciados. Parabéns
michelle, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

THIAGO, 5-night trip
Verified Hotels.com guest review

6/10 Good

Emerson, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jessica, 4-night family trip
Verified Hotels.com guest review