In the heart of North Ward, Hotel Allen offers a relaxed retreat with an outdoor pool and laundry facilities. Connect over drinks at the bar or challenge someone to a game on the billiards/pool table.
Magnetic Island Ferry Terminal - 19 min walk - 1.7 km
Queensland Country Bank Stadium - 4 min drive - 2.8 km
Getting around
Townsville, QLD (TSV) - 11 min drive
Townsville Station - 7 min drive
Restaurants
Seaview Hotel - 3 min walk
Watermark Townsville - 7 min walk
McDonald's - 1 min walk
Vitti Cafe - 1 min walk
Cafe Bambini - 13 min walk
About this property
Hotel Allen
When you stay at Hotel Allen, you'll be a short five-minute drive from Queensland Country Bank Stadium and Magnetic Island Ferry Terminal. Guests can take a dip in the outdoor pool or grab a bite to eat at Hotel Allen Bistro, which serves breakfast. Fellow travellers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
51 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 8 PM
Minimum check-in age – 18
Check-out time is 10 AM
Contactless check-out
Special check-in instructions
The front desk is open daily from 9:00 AM - 8:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Arrivals after midnight cannot be accommodated at this property.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Parking
Free on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Bar/lounge
What to do
Pool table
Beach nearby
Services
Front desk (limited hours)
Laundry facilities
Free newspapers in reception
Luggage storage
Facilities
ATM/banking
An outdoor pool
Banquet hall
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Sleep well
Bed sheets provided
Freshen up
Shower only
Towels
Food and drink
Fridge
More
Daily housekeeping
Special features
Dining
Hotel Allen Bistro – This bistro only serves breakfast. Guests can enjoy drinks at the bar.
On-site venue No. 2 – sports bar. Open daily.
Fees & policies
Renovations and closures
This property is closed from 7 September 2024 to 14 February 2025 (dates subject to change).
Children & extra beds
Cots/infant beds are available for AUD 15 per stay
Rollaway beds are available for AUD 15 per night
Policies
This property does not have lifts.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Allen North Ward
Allen North Ward
Hotel Allen Motel
Hotel Allen North Ward
Hotel Allen Motel North Ward
Frequently asked questions
Is Hotel Allen currently open?
This property is closed from 7 September 2024 to 14 February 2025 (dates subject to change).
Does Hotel Allen offer free cancellation for a full refund?
Yes, Hotel Allen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Allen?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Allen?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Allen?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Allen?
Check-in start time: 2:00 PM; check-in end time: 8 PM. Check-out time is 10 AM. Contactless check-out is available.
What is there to do at Hotel Allen and nearby?
Hotel Allen has an outdoor pool.
What's the area around Hotel Allen like?
Hotel Allen is located near The Strand Beach in North Ward, a short 19-minute walk from Magnetic Island Ferry Terminal and 10 minutes' walk from Castle Hill.
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Hotel Allen Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0/10
Cleanliness
8.0/10
Staff & service
6.4/10
Amenities
6.2/10
Property conditions & facilities
6.2/10
Eco-friendliness
Reviews
10/10 Exceptional
23 July 2024
Good Budget accommodation and convenient
Michelle
Michelle, 1-night trip
8/10 Very good
28 July 2024
Older style hotel with all necessary amenities, in a great position and well priced.
Tash
Tash, 3-night trip
8/10 Very good
2 Aug 2024
Great value for money, clean room and bathroom
Dane
Dane, 3-night trip
8/10 Very good
29 July 2024
Staff were excellent, carpet and walls are worn but character of hotel was great. Would stay again
Stuart
Stuart, 1-night trip
4/10 Fair
25 Aug 2024
Good access to all local areas, strand, shops
John
John, 2-night trip
10/10 Exceptional
30 May 2024
Amazing place
Makka
Makka, 3-night trip
8/10 Very good
14 Aug 2024
Good rooms. good location
carol
carol, 1-night trip
10/10 Exceptional
20 May 2024
Friendly staff, quiet location and close to The Strand.
Stephen
Stephen, 3-night trip
8/10 Very good
28 Aug 2024
Was enjoyable
Nicholas
Nicholas, 1-night trip
8/10 Very good
30 July 2024
Great service, nice quite establishment. Food available at property.
Leon
Leon, 8-night trip
6/10 Good
2 Aug 2024
Convenient location, clean but old and fairly shabby bathroom fittings, basic beds etc. staff were unobtrusive. Guests enjoyed music available
Lynette
Lynette, 2-night trip
8/10 Very good
22 Aug 2024
Right next to Woolworths and some cafes/ small shops. Easy to find and park. Friendly and helpful customer service & hot shower.
Rachel
Rachel, 1-night trip
8/10 Very good
2 May 2024
price of stay it is dated cool helpfull staff
ian
ian, 4-night trip
10/10 Exceptional
4 Feb 2024
Clean rooms friendly staff
Brendan
Brendan, 1-night trip
6/10 Good
18 Apr 2024
Family room was basic but spacious, location is great. Cheap option to stay in Townsville city centre
Ina
Ina, 3-night trip
6/10 Good
16 June 2024
The shower curtain was dirty, the bed was comfortable. Close to the beach at a budget price. Good location.
Ryan
Ryan, 1-night trip
8/10 Very good
14 Sept 2023
staff very friendly room was clean enjoyed my stay
Steve
Steve, 3-night trip
4/10 Fair
27 June 2024
Proximity to the beach was awesome.
The room we had was dirty.
Evelyn
Evelyn, 1-night trip
10/10 Exceptional
21 May 2024
Excellent staff,
Russell
10/10 Exceptional
30 Oct 2022
Staff were friendly, location great and good value for money
Bailey
Bailey, 1-night trip
6/10 Good
6 July 2024
Very noisy room, some sort of motor almost constantly on outside rom ran all night. Good location.
Derek
Derek, 2-night trip
4/10 Fair
1 Aug 2024
staff were good, Area is close enough to town.
room right on top of Extremely noisy fridge generator even noisier when it kicks in. OMG
steve
steve, 1-night trip
6/10 Good
26 July 2024
This hotel was convenient for the price, definitely out dated, such a shame the property owner hasn't renovated as it really needs it. Cheap beds. Needs a face lift big time. Perfect backpacker accommodation.
Whitney
Whitney, 2-night trip
4/10 Fair
12 July 2024
The staff were nice and accommodating as I had to alter my booking during a busy weekend for Townsville.
The location was convenient, the stand is a nice place to stay, walking distance to everything we needed.
The room itself needs renovations/repairs and was quite dirty.
Sam
Sam, 1-night trip
8/10 Very good
12 Aug 2024
The bed was comfortable, the shower was hot and the jug and TV worked. What else do you need? All good!