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Oaks Townsville Metropole Hotel

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Desk, iron/ironing board, cots/infant beds, free WiFi
Outdoor pool
Desk, iron/ironing board, cots/infant beds, free WiFi
Desk, iron/ironing board, cots/infant beds, free WiFi
View from room

Overview of Oaks Townsville Metropole Hotel

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Oaks Townsville Metropole Hotel

4.5-star property
Luxury aparthotel with outdoor pool, near Maritime Museum of Townsville

8.6/10 Fabulous

1,396 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Kitchenette
  • Non-smoking
The price is AU$144
Price available on 5/2/2023
Map
81 Palmer Street, South Townsville, QLD, 4810

Room options

About this area

What's nearby

  • In South Townsville
  • Great Barrier Reef - 1 min drive

Getting around

  • Townsville, QLD (TSV) - 15 min drive
  • Townsville Station - 8 min drive

Restaurants

  • Brandy's - 6 min walk
  • IMC Steak House - 6 min walk
  • Seasoned - 7 min walk
  • Australian Hotel - 7 min walk
  • Ribs and Rumps - 8 min walk

About this property

Oaks Townsville Metropole Hotel

A great choice for a stay in Townsville, Oaks Townsville Metropole Hotel is only 4.7 mi (7.6 km) from the airport. You can get a workout in at the fitness centre, or take a dip in the outdoor pool. Apartments feature bonuses such as kitchenettes and washers/dryers, along with balconies and DVD players. Fellow travellers love the comfortable beds and overall value.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 2:00 PM until 9:30 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 9:30 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Cots (infant beds): AUD 20.0 per night

Kitchenette

  • Fridge
  • Stovetop
  • Microwave
  • Dishwasher
  • Cookware/dishes/utensils

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Free toiletries
  • Towels provided
  • Hairdryer

Entertainment

  • TV with cable service
  • DVD player

Outdoor areas

  • Balcony

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Desk

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Front desk (limited hours)

Things to do

  • Fitness centre
  • Kayaking nearby
  • Golf nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Waterskiing nearby
  • Snorkelling nearby
  • Boat tours nearby

General

  • 104 rooms
  • 11 floors
  • Built in 2008
  • Double-glazed windows

Fees & policies

Refundable deposits

  • Deposit: AUD 100 per accommodation, per stay

Optional extras

  • Credit card charges are subject to an extra charge of 1.5 per cent

Children & extra beds

  • Cots/infant beds are available for AUD 20.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests are provided with hand sanitiser.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Oaks M
Oaks M Palmer
Oaks M Palmer Hotel
Oaks M Palmer Hotel South Townsville
Oaks M Palmer South Townsville
Oaks M Palmer Apartment South Townsville
Oaks M Palmer Apartment
Oaks Metropole Hotel South Townsville
Oaks Metropole South Townsville
Oaks Metropole
Oaks Metropole Townsville
Oaks Metropole Hotel
Oaks Townsville Metropole
Oaks Townsville Metropole Hotel Aparthotel
Oaks Townsville Metropole Hotel South Townsville
Oaks Townsville Metropole Hotel Aparthotel South Townsville

Frequently asked questions

Does Oaks Townsville Metropole Hotel offer free cancellation for a full refund?
Yes, Oaks Townsville Metropole Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Oaks Townsville Metropole Hotel?
As of 30 Jan 2023, prices found for a 1-night stay for 2 adults at Oaks Townsville Metropole Hotel on 5 Feb 2023 start from AU$144, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Oaks Townsville Metropole Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Oaks Townsville Metropole Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Oaks Townsville Metropole Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Oaks Townsville Metropole Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Oaks Townsville Metropole Hotel?
You can check in from 2:00 PM - 9:30 PM. Check-out time is 10 AM.
What is there to do at Oaks Townsville Metropole Hotel and nearby?
Have fun with activities such as boat tours, kayaking and scuba-diving, and practise your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include a fitness centre.
Are there restaurants at or near Oaks Townsville Metropole Hotel?
Yes. Nearby restaurants include Brandy's (6-min walk), IMC Steak House (6-min walk) and Seasoned (7-min walk).
Does Oaks Townsville Metropole Hotel have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a stovetop, a fridge and a dishwasher.
Does Oaks Townsville Metropole Hotel have any outdoor private spaces?
Yes, each apartment features a balcony.
What's the area around Oaks Townsville Metropole Hotel like?
Oaks Townsville Metropole Hotel is a short 1-minute walk from Great Barrier Reef and 19 minutes' walk from Queensland Country Bank Stadium. The local area is popular for its beaches and our guests say that it is very walkable.

Reviews

8.6

Fabulous

8.9/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Very good

Transiting Townsville
After my last stay, where I experienced a number of unsatisfactory issues, this was much better, HOWEVER the entry door from the outdoor carpark up the ramp is still not working after many weeks!!!
Rodney, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Transiting Townsville
Came in late and met night manager. Not very welcoming. Door access from outside parking not working. Television not working. Confirmed with night mgr that all plugged in but still not. Wifi issues but rang help line and it worked. Next morning didnt work again. No complementary wine in room. All told to reception next morning. Night Mgr was supposed to give me a different WiFi instruction on desk. Also no ice receptacle in fridge. Was told it should not be filled because of Health and Safety. I said they WERE filled but no receptacle! Also said TV operation should be checked. Was given a bottle of wine. NO major problem but a lot of little annoying issues. Have stayed before and was very good. Will be trying again soon.
Rodney, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Anna, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Rodney, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Mary, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Tony, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Lisa, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Cathy, 5-night trip
Verified Hotels.com guest review

6/10 Good

Jeff, 4-night trip
Verified Lastminute guest review

8/10 Very good

Value for money
Comfortable and spacious room. The only downside is that I was on the second floor and I had a view of the corrugated roofing, otherwise it was a spacious and very comfortable room with a massage type shower head. Walk away from restaurants, shops and clubs/pubs in a quiet part of the city.
Darren, 2-night business trip
Verified Hotels.com guest review