The Palmer Collective, Townsville

All properties in Townsville, Queensland, Australia

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Outdoor pool, pool umbrellas, pool loungers

Deluxe Room, 1 Queen Bed | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board

Overview
Rooms
Location
Amenities
Policies

4-star hotel in South Townsville with outdoor pool and restaurant

8.4/10 Very good

439 verified Hotels.com guest reviews

Property highlights

Free parking

Pool

Free WiFi

Non-smoking

Air conditioning

Refrigerator

Price available on 16/4/2023

12 14 Palmer Street, South Townsville, QLD, 4810

Guests rated this location 8.5/10 - Very good

Main amenities

Daily housekeeping
Near the beach
Restaurants and bar/lounge
Outdoor pool
Breakfast available
Spa tub
Room service
Air conditioning
Garden
Front desk safe
Laundry service
Self-serve laundry

For families

Cots/infant beds (surcharge)
Fridge
Connecting/adjoining rooms available
Private bathroom
Television
Garden

Room options

About this area

What's nearby

In South Townsville
Great Barrier Reef - 1 min drive
Magnetic Island Ferry Terminal - 2 min drive

Getting around

Townsville, QLD (TSV) - 8 min drive
Townsville Station - 29 min walk

Restaurants

Cowboys Leagues Club - 1 min walk
Tiny Mountain Brewery - 1 min walk
Ribs and Rumps - 1 min walk
A Touch of Salt - 5 min walk
The Brewery - 6 min walk

About this property

The Palmer Collective

A great choice for a stay in Townsville, The Palmer Collective is only 4.5 mi (7.3 km) from the airport. Guests can take a dip in the outdoor pool or grab a bite to eat at Palmer's Bar & Kitchen, which serves breakfast and dinner. A bar/lounge, a hot tub and a garden are other highlights at this upmarket hotel. Fellow travellers say good things about the helpful staff and overall property condition.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Hand sanitiser provided

Individually wrapped food options available for breakfast

This information is provided by our partners.

At a glance

Hotel size

118 rooms
Arranged over 4 floors

Arriving/Leaving

Check-in time from 2 PM until 8:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10 AM

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

The front desk is open daily from 6:30 AM - 8:00 PM
Front desk staff will greet guests on arrival
If you arrive at the property after hours, you'll need to check in at an alternate location: Rydges Townsville - 23 Palmer Street, Townsville QLD 4810

Required at check-in

Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Pets

Pets not allowed

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

Free on-site self-parking
Wheelchair-accessible parking on site

Other information

Smoke-free property

Property amenities

Food and drink

Cooked-to-order breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)

What to do

Beach nearby
Use of nearby fitness centre
Golfing nearby
Kayaking nearby
Scuba-diving nearby

Services

Front desk (limited hours)
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Pool loungers
Pool umbrellas

Facilities

1 building/tower
Safe-deposit box at front desk
Garden
An outdoor pool
Hot tub

Accessibility

Wheelchair-accessible
Lift
Accessible bathroom (selected rooms)
In-room accessibility (selected rooms)
Roll-in shower (selected rooms)
Wheelchair-accessible path of travel
Wheelchair-accessible parking

Languages

English

Room amenities

Be entertained

52-inch TV

Home comfort

Air conditioning
Coffee/tea maker
Iron/ironing board

Sleep well

Blackout curtains
Alarm clock
Cot/infant bed (surcharge)
Bed sheets provided

Freshen up

Private bathroom
Shower only
Free toiletries
Hairdryer
Towels

Stay connected

Desk
Free WiFi
Phone

Food and drink

Fridge

Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Water-efficient showers only
Water-efficient toilets only

Special features

Dining

Palmer's Bar & Kitchen – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

Cooked-to-order breakfast is offered for an extra charge of approximately AUD 14 to 30 for adults and AUD 14 to 30 for children
Credit card charges are subject to an extra charge

Children & extra beds

Cots/infant beds are available for AUD 30.0 per stay
Rollaway beds are available for AUD 50.0 per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.The photos in this description reflect the brand standard and are provided for illustrative purposes only.Guests can rest easy knowing that there's a smoke detector on site. This property accepts credit cards. Cash is not accepted.

Also known as

Ibis Hotel Townsville

Townsville Central Hotel

Townsville Ibis

Townsville Central Hotel formerly Ibis Townsville

Central Hotel formerly Ibis

Townsville Central formerly Ibis Townsville

Central formerly Ibis

Townsville Central

Ibis Townsville

Townsville Central Hotel (formerly Ibis Townsville)

Townsville Central Hotel

The Palmer Collective Hotel

The Palmer Collective South Townsville

The Palmer Collective Hotel South Townsville

Frequently asked questions

Does The Palmer Collective offer free cancellation for a full refund?

Yes, The Palmer Collective does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

How much does it cost to stay at The Palmer Collective?

As of 25 Mar 2023, prices found for a 1-night stay for 2 adults at The Palmer Collective on 16 Apr 2023 start from AU$129, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What are the cleanliness and hygiene measures currently in place at The Palmer Collective?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Is there a pool at The Palmer Collective?

Yes, there's an outdoor pool.

Are pets allowed at The Palmer Collective?

Sorry, pets aren't allowed.

Is parking offered on site at The Palmer Collective?

Yes, there's free self parking.

What are the check-in and check-out times at The Palmer Collective?

You can check in from 2 PM - 8:00 PM. Check-out time is 10 AM. Contactless social distancing and check-out are available.

What is there to do at The Palmer Collective and nearby?

Have fun with activities such as boat tours, kayaking and scuba-diving, and practise your swing at the nearby golf course. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. The Palmer Collective also has a garden.

Are there restaurants at or near The Palmer Collective?

Yes, there's an on-site restaurant, Palmer's Bar & Kitchen.

What's the area around The Palmer Collective like?

The Palmer Collective is in South Townsville, a short 8-minute drive from Townsville, QLD (TSV) and 11 minutes' walk from Museum of Tropical Queensland. The local area is walkable and popular for its beaches.

8.4

Very good

8.5/10

Cleanliness

8.7/10

Staff & service

8.4/10

Amenities

8.1/10

Property conditions & facilities

8.8/10

Eco-friendliness