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The Langham, Gold Coast and Jewel Residences

Photo gallery for The Langham, Gold Coast and Jewel Residences

Beach nearby
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Deluxe Ocean King | Premium bedding, down duvets, pillow-top beds, in-room safe

Overview of The Langham, Gold Coast and Jewel Residences

The Langham, Gold Coast and Jewel Residences

5.0 star property
Surfers Paradise beach hotel with spa, outdoor pool

9.6/10 Exceptional

39 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is AU$446
Price available on 13/12/2022
Map
38 Old Burleigh Road, Surfers Paradise, Queensland, 4217
Main amenities
  • Near the beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Valet parking
  • Swim-up bar
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour front desk
For families
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Coffee/tea maker
  • Blackout curtains
  • Lift

Room options

About this area

What's nearby

  • In Surfers Paradise
  • Cavill Avenue - 2 min drive
  • Slingshot - 8 min drive
  • Robina Town Centre - 18 min drive
  • Wet'n'Wild Gold Coast - 30 min drive
  • Warner Bros. Movie World - 27 min drive
  • Dreamworld - 32 min drive
  • Kirra Beach - 36 min drive

Getting around

  • Gold Coast, QLD (OOL-Coolangatta) - 36 min drive
  • Varsity Lakes Station - 21 min drive
  • Gold Coast City Coomera Station - 23 min drive
  • Helensvale Station - 27 min drive
  • Florida Gardens station - 6 min walk
  • Broadbeach South Light Rail Station - 30 min walk

Restaurants

  • Metro Coffee - 8 min walk
  • Chaopraya Thaï - 8 min walk
  • Sushi Train - 10 min walk
  • Chiang Mai Thai - 12 min walk
  • Delhi Darbar - 14 min walk

About this property

The Langham, Gold Coast and Jewel Residences

The Langham, Gold Coast and Jewel Residences is a great choice for your beach stay in Gold Coast. The outdoor pool and indoor pool provide fun for everyone, while guests in the mood for pampering can indulge in massages at the spa. Dining choices include 2 restaurants, and the 2 bars/lounges are great places to grab a cold drink. Other highlights at this luxurious hotel include a 24-hour fitness centre and a sauna. Public transportation is close by: Florida Gardens station is only 6 minutes on foot.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Covid-19 Update (Langham Hotels)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)
This information is provided by our partners.

At a glance

Hotel size

  • 339 rooms
  • Arranged over 49 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site valet parking (AUD 55 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Swim-up bar
  • Coffee shop
  • 24-hour room service

What to do

  • Beach access

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Sauna

Accessibility

  • Lift

Languages

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • French

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Premium digital channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

Freshen up

  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Dining

Akoya – On-site buffet restaurant.
Lobby Bar – This bar only serves light fare. Open daily.
Tang Court – On-site fine-dining restaurant. Open daily.
Coral Moon – On-site bar. Open daily.
26 and Sunny – On-site café. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of AUD 59 for adults and AUD 29.50 for children (approximately)
  • Credit card charges are subject to an extra charge of 1.5 per cent

Children & extra beds

  • Rollaway beds are available for AUD 75.0 per night

Parking

  • Valet parking costs AUD 55 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

This property affirms that it follows the cleaning and disinfection practices of Covid-19 Update (Langham Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

On-site parties or group events are strictly prohibited.

Guests can rest easy knowing that there's a smoke detector on site.

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

The Langham Gold Coast Jewel Residences
The Langham, Gold Coast and Jewel Residences Hotel
The Langham, Gold Coast and Jewel Residences Surfers Paradise

Frequently asked questions

Does The Langham, Gold Coast and Jewel Residences offer free cancellation for a full refund?
Yes, The Langham, Gold Coast and Jewel Residences does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Langham, Gold Coast and Jewel Residences?
As of 5 Dec 2022, prices found for a 1-night stay for 2 adults at The Langham, Gold Coast and Jewel Residences on 13 Dec 2022 start from AU$446, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Langham, Gold Coast and Jewel Residences?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at The Langham, Gold Coast and Jewel Residences?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at The Langham, Gold Coast and Jewel Residences?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Langham, Gold Coast and Jewel Residences?
Yes. Valet parking costs AUD 55 per day.
What are the check-in and check-out times at The Langham, Gold Coast and Jewel Residences?
You can check in starting at 3:00 PM. Check-out time is 11:00 AM.
What is there to do at The Langham, Gold Coast and Jewel Residences and nearby?
The Langham, Gold Coast and Jewel Residences has 2 bars and a spa, as well as an outdoor pool and a 24-hour fitness centre.
Are there restaurants at or near The Langham, Gold Coast and Jewel Residences?
Yes, there are 2 on-site restaurants. Nearby restaurants include Metro Coffee (8-min walk), Chaopraya Thaï (8-min walk) and Sushi Train (10-min walk).
What's the area around The Langham, Gold Coast and Jewel Residences like?
The Langham, Gold Coast and Jewel Residences is located near Broadbeach Beach in Surfers Paradise, a short 6-minute walk from Florida Gardens station and 13 minutes' walk from Surfers Paradise Beach.

Overall score and ratings

9.6

Exceptional

9.9/10

Cleanliness

9.5/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Exceptional

Stunning Hotel!
Dylan, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Michael, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Really 5 star accomodation great service facilities and cleanliness and hope to stay there again longer for around the same price Nick Founder
Nick, 1-night romance trip
Verified Wotif guest review

10/10 Exceptional

Stacey, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great stay.
Jinliang, 2-night trip
Verified Expedia guest review

10/10 Exceptional

peter, 2-night trip
Verified Wotif guest review

8/10 Very good

Overall is a great experience for us. Everything is nice, clean and new. Staff are exceptional and great. Always helpful and friendly. The only thing I will mark down and terrible is the room service and their way of communication. You can only sms them or msg via Whatsapp and they mostly take long to reply. I was going to order room service one night but cancelled because they haven't replied in 15 minutes. I just ordered Uber eats because we were very hungry. I then asked for a coffee and a bucket of ice, the coffee came but not the ice. I msgd and asked if the bucket of ice was coming and they said it will, I asked at 8.04pm and I cancelled it at 10.48pm because we were about to go to bed. The next morning we asked for ice again before we headed for breakfast, we came back from breakfast and still got no reply. We had to google the phone number because it is nowhere on to be found, and called front desk to tell them what's happening. They eventually came and delivered to our room.
Joyce, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Christopher, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alan, 2-night trip
Verified Wotif guest review

10/10 Exceptional

every thing was perfect
Derek, 5-night romance trip
Verified Lastminute guest review