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Mercure Townsville

Photo gallery for Mercure Townsville

Exterior
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
View from room

Overview of Mercure Townsville

UNESCO Sustainable Travel Pledge

Mercure Townsville

3.5 star property
Family-friendly hotel in Currajong with outdoor pool and restaurant

8.4/10 Very good

1,001 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Connecting rooms available
The price is AU$135
Price available on 19/2/2023
Map
166 Woolcock Street, Currajong, QLD, 4812

Room options

About this area

What's nearby

  • In Currajong
  • Great Barrier Reef - 1 min drive

Getting around

  • Townsville, QLD (TSV) - 8 min drive
  • Townsville Station - 4 min drive

Restaurants

  • Tuk Tuk - 12 min walk
  • Aroi Bangkok Thai Restaurant - 3 min drive
  • Sun Doo Chinese Restaurant - 3 min drive
  • Mariams Thai Restaurant - 3 min drive
  • Townsville RSL Club - 4 min drive

About this property

Mercure Townsville

A great choice for a stay in Townsville, Mercure Townsville is only 2.7 mi (4.4 km) from the airport. Guests can take a dip in the outdoor pool or grab a bite to eat at Celsius Restaurant, which serves breakfast, lunch and dinner. Other features include a poolside bar, a children's pool and a terrace. Fellow travellers say great things about the convenient parking and comfortable beds.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 162 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Express check-in/out available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site motorhome/coach/lorry parking
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Babysitting (surcharge)
  • Children's menu

What to do

  • Tennis
  • Golfing nearby
  • Kayaking nearby
  • Snorkelling nearby
  • Skydiving nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference centre (7320 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • An outdoor pool
  • 2 outdoor tennis courts

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Celsius Restaurant – This poolside restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of AUD 27 per person (approximately)
  • Credit card charges are subject to an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast and through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

Guests can rest easy knowing that there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Mercure Hotel Townsville
Mercure Townsville
Townsville Mercure
Accor Hotel Townsville
Mercure Townsville Hotel Townsville
Mercure Townsville Hotel
Mercure Townsville Hotel
Mercure Townsville Currajong
Mercure Townsville Hotel Currajong

Frequently asked questions

Does Mercure Townsville offer free cancellation for a full refund?
Yes, Mercure Townsville does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mercure Townsville?
As of 28 Jan 2023, prices found for a 1-night stay for 2 adults at Mercure Townsville on 19 Feb 2023 start from AU$135, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mercure Townsville?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Mercure Townsville?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Mercure Townsville?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mercure Townsville?
Yes, there's free self parking. Free motorhome/bus/lorry parking and electric car charging are available.
What are the check-in and check-out times at Mercure Townsville?
You can check in from 2:00 PM - midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.
What is there to do at Mercure Townsville and nearby?
Practise your swing on the tennis courts. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden.
Are there restaurants at or near Mercure Townsville?
Yes, Celsius Restaurant offers al fresco dining and garden views. Nearby restaurants include Tuk Tuk (12-min walk), Mariams Thai Restaurant (2 mi) and Townsville RSL Club (2.2 mi).
What's the area around Mercure Townsville like?
Mercure Townsville is in Currajong, a short 8-minute drive from Townsville, QLD (TSV) and 19 minutes' walk from Townsville Museum and Historical Society. Travellers say that this hotel is in a good location.

Reviews

8.4

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.9/10

Eco-friendliness

Reviews

6/10 Good

Disappointed
Steven, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

MARK, 1-night trip
Verified Hotels.com guest review

8/10 Very good

good stay- investment in better beds would be recommended
Stephen, 5-night business trip
Verified Wotif guest review

8/10 Very good

Donna, 1-night trip
Verified Wotif guest review

8/10 Very good

Our room was clean, the staff were pleasant and polite. The pool is great.
Hazel, 1-night family trip
Verified Lastminute guest review

10/10 Exceptional

Sharon, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Good location and value for money
Ron, 1-night romance trip
Verified Wotif guest review

4/10 Fair

Jennifer, 1-night trip
Verified Wotif guest review

8/10 Very good

Nice place
Darren, 3-night romance trip
Verified Wotif guest review

10/10 Exceptional

Mercure Motel is always great. Service,rooms and dining/ Breakfast, location all great
Megan, 2-night trip
Verified Hotels.com guest review