Rydges Southbank Townsville

3.5 star property
3.5-star hotel with outdoor pool, near Castle Hill

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Rydges Southbank Townsville

Photo gallery for Rydges Southbank Townsville

Point of interest
Superior Room, 1 King Bed
Breakfast served
View from property

Overview of Rydges Southbank Townsville



Property highlights

  • Air conditioning
  • Free WiFi
  • Laundry facilities
23 Palmer Street, South Townsville, QLD, 4810
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants
  • Outdoor pool
  • Breakfast available
  • Spa tub
  • Room service
  • Conference centre
  • 6 meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
Feel at home
  • Cots/infant beds (surcharge)
  • Fridge
  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Terrace

Room options

Twin Room

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Suite, 1 King Bed

  • 34 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

Deluxe King

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • In South Townsville
  • Magnetic Island Ferry Terminal - 2 min drive

Getting around

  • Townsville, QLD (TSV) - 19 min drive
  • Townsville Station - 24 min walk


  • Cowboys Leagues Club - 6 min walk
  • A Touch of Salt - 5 min walk
  • Townsville Yacht Club - 3 min walk
  • The Beet Bar - 6 min walk
  • Jam - 2 min walk

About this property

Rydges Southbank Townsville

Located in the entertainment district, Rydges Southbank Townsville is a great choice for a stay in Townsville. Guests can take a dip in the outdoor pool or grab a bite to eat at Palmer's Bar & Kitchen, which serves breakfast. Other features include a hot tub, a terrace and a garden.



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 98 rooms
  • Arranged over 7 floors


  • Check-in time from 2:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Room service (limited hours)

Travelling with children

  • Local/corner shop

What to do

  • Beach nearby
  • Golfing nearby
  • Kayaking nearby
  • Scuba-diving nearby

Working away

  • 6 meeting rooms
  • Conference centre


  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Pool loungers


  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Hot tub
  • Banquet hall
  • Reception hall


  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Cot/infant bed (surcharge)

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Fridge


  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features


Palmer's Bar & Kitchen – This restaurant only serves breakfast.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AUD 27 to 27 for adults and AUD 15 to 15 for children
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1.50 per cent

Children & extra beds

  • Cots/infant beds are available for AUD 30.0 per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place and guests are provided with hand sanitiser.

Individually wrapped food options are available through room service.


The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Rydges Southbank Townsville Hotel
Rydges Southbank Hotel Townsville
Rydges Southbank Townsville
Rydges Townsville
Southbank Rydges
Southbank Rydges Townsville
Southbank Townsville
Townsville Rydges
Rydges Southbank Townsville Hotel
Rydges Southbank Hotel
Rydges Southbank Townsville South Townsville
Rydges Southbank Townsville Hotel South Townsville

Frequently asked questions

Does Rydges Southbank Townsville offer free cancellation for a full refund?
Yes, Rydges Southbank Townsville does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Rydges Southbank Townsville?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Rydges Southbank Townsville?
Yes, there's an outdoor pool.
Are pets allowed at Rydges Southbank Townsville?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Rydges Southbank Townsville?
Yes, there's free self parking.
What are the check-in and check-out times at Rydges Southbank Townsville?
You can check in from 2:00 PM - midnight. Check-out time is 10 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Rydges Southbank Townsville and nearby?
Have fun with activities such as boat tours, kayaking and scuba-diving, and practise your swing at the nearby golf course. Additional recreation nearby includes casino gaming. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Rydges Southbank Townsville also has a garden.
Are there restaurants at or near Rydges Southbank Townsville?
Yes, there's an on-site restaurant, Palmer's Bar & Kitchen.
What's the area around Rydges Southbank Townsville like?
Rydges Southbank Townsville is in South Townsville, a short 11-minute walk from Museum of Tropical Queensland and 15 minutes' walk from Castle Hill.







Staff & service




Property conditions & facilities




6/10 Good

Great location. Needs updating
Booked purely due to the comfort of the bedding. Otherwise the rooms are very dated. Bathrooms are old, small and need modernising. Location is great for walk to stadium and into town for dining. Air conditioning didn’t seem to work consistently and windows to open for a breeze. Disappointing for the price.
Donna, 2-night trip
Verified guest review

8/10 Very good

Kristy, 1-night trip
Verified guest review

4/10 Fair

Derek, 5-night family trip
Verified Wotif guest review

8/10 Very good

Aged room ammenities but great staff and location 10/10
Robert, 1-night family trip
Verified Wotif guest review

10/10 Exceptional

Good location
Benjamin, 1-night trip
Verified Wotif guest review

4/10 Fair

Staff where lovely very kind. The property was very old run down over priced for what it was. However very clean.
Christine, 2-night trip
Verified Wotif guest review

4/10 Fair

Jodie, 1-night trip
Verified Expedia guest review

10/10 Exceptional

We had to change the date of our booking due to an emergency and it was all fixed. Big shout out to Jack.
Roxanne, 1-night romance trip
Verified Wotif guest review

6/10 Good

Property was OK, great location. Staff were great. Very surprised to be directed to instant coffee at breakfast
Stephen, 2-night business trip
Verified Wotif guest review

8/10 Very good

It was OK, but still a few issues to solve before the “stars” are well earned
Carsten, 1-night trip
Verified guest review