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Reef Resort Motel

Photo gallery for Reef Resort Motel

Outdoor pool, pool loungers
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Executive Spa Suite  | Living area | Flat-screen TV
Executive Spa Suite  | Individually decorated, individually furnished, laptop workspace

Overview of Reef Resort Motel

Reef Resort Motel

4.0 star property
Mackay upmarket motel with outdoor pool

7.6/10 Good

296 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Air conditioning
  • Meeting Facilities
  • Laundry facilities
Map
166-170 Nebo Road, West Mackay, QLD, 4740

Room options

About this area

What's nearby

  • In West Mackay
  • Great Barrier Reef - 1 min drive

Getting around

  • Mackay, QLD (MKY) - 5 min drive
  • Nabilla Station - 18 min drive
  • Mapalo Station - 25 min drive
  • Mackay Station - 29 min walk

Restaurants

  • Masala - 3 min drive
  • Fusion 128 - 3 min drive
  • Grazing Goat Cafe - 3 min drive
  • Kevin's Place - 3 min drive
  • Jamaica Blue - 3 min drive

About this property

Reef Resort Motel

A great choice for a stay in Mackay, Reef Resort Motel is only 2.7 mi (4.4 km) from the airport. Guests can take a dip in the outdoor pool, and freebies such as WiFi and self-parking are added perks. Fellow travellers say good things about the comfortable beds and helpful staff.

Languages

English

Cleaning and safety practices

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 35 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until 8:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 10:00 AM - 8:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
  • The front desk is open from 7:30 AM - 9:30 PM on public holidays.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site motorhome/coach/lorry parking

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Room service

Working away

  • Conference space

Services

  • Front desk (limited hours)
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • An outdoor pool

Accessibility

  • No lift (single-level property)

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout curtains
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi

Food and drink

  • Mini fridge
  • Microwave (on request)
  • Toaster
  • Free bottled water
  • Cookware, dishes and utensils

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Deposit: AUD 50 per accommodation, per stay

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between 8:30 PM and 10:00 PM can be arranged for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cots/infant beds are available for AUD 11.0 per night
  • Rollaway beds are available for AUD 15.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Social distancing measures are in place and guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

<p>This property does not have lifts.</p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Best Western Reef Mackay
Best Western Reef Resort Mackay
Reef Resort Motel West Mackay
MAS Country Reef Resort Motel
Reef West Mackay
Reef Resort Motel Motel
Reef Resort Motel West Mackay
Reef Resort Motel Motel West Mackay

Frequently asked questions

Does Reef Resort Motel offer free cancellation for a full refund?
Yes, Reef Resort Motel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Reef Resort Motel?
This property confirms that guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Reef Resort Motel?
Yes, there's an outdoor pool.
Are pets allowed at Reef Resort Motel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Reef Resort Motel?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Reef Resort Motel?
You can check in from 2:00 PM - 8:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Reef Resort Motel and nearby?
Reef Resort Motel has an outdoor pool.
Are there restaurants at or near Reef Resort Motel?
Yes. Nearby restaurants include Kevin's Place (2 mi), Jamaica Blue (2.1 mi) and Cool Mango Salad Bar (2.1 mi).
What's the area around Reef Resort Motel like?
Reef Resort Motel is a short 1-minute walk from Great Barrier Reef and 15 minutes' walk from Pioneer Valley. Travellers say that this motel is in a good location.

Reviews

7.6

Good

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.3/10

Eco-friendliness

Reviews

10/10 Exceptional

Bradley, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

bit tired but does the job
Phil, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Great room, a couple of small issues, no plug for the bathroom sink also no door handle to close the shower screen when i hopped in the shower. A in all. A very good place to stay.
Phillip, 1-night trip
Verified Wotif guest review

8/10 Very good

Good
Maybo, 1-night romance trip
Verified Wotif guest review

10/10 Exceptional

.
Dan, 2-night romance trip
Verified Wotif guest review

8/10 Very good

Rowan, 1-night trip
Verified Expedia guest review

6/10 Good

Neil, 3-night trip
Verified Wotif guest review

10/10 Exceptional

Petrice, 1-night trip
Verified Hotels.com guest review

6/10 Good

Ann, 2-night trip
Verified Wotif guest review

10/10 Exceptional

Friendly reception very cleanand convenient to local shops
Rodney, 1-night family trip
Verified Expedia guest review