The Star Grand at The Star Gold Coast, Gold Coast: Reviews & Hotel Deals

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Luxury hotel with outdoor pool, connected to the convention centre, near Pacific Fair Shopping Centre

Outdoor pool, open 6 AM to 9 PM, pool umbrellas, pool loungers

8 restaurants, breakfast, lunch, dinner served; Italian cuisine

Overview
Rooms
Location
Amenities
Policies

8.4/10 Very good

Property highlights

Parking available

Free WiFi

Connecting rooms available

Air conditioning

Price available on 16/10/2023

8 Casino Drive, Broadbeach, QLD, 4218

Main amenities

Daily housekeeping
Near the beach
8 restaurants and 6 bars/lounges
Outdoor pool and 2 spa tubs
Breakfast available
Fitness centre
Self parking
Pool bar
Room service
Coffee shop/cafe
Conference centre
Business centre

For families

Children stay free
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Garden
Terrace

Room options

Superior Deluxe Twin Room

32 sq m
Sleeps 3
2 Double Beds

Superior Deluxe King Room

32 sq m
Sleeps 3
1 King Bed

Club Suite

81 sq m
Sleeps 2
1 King Bed

Corner Balcony Deluxe Twin Room

32 sq m
Mountain view
Sleeps 4
2 Double Beds

Executive King Room

33 sq m
Sleeps 3
1 King Bed

Corner Balcony Deluxe King Room

32 sq m
Mountain view
Sleeps 3
1 King Bed

King Terrace Suite

80 sq m
City view
Sleeps 2
1 King Bed

Executive Twin Room

33 sq m
Sleeps 3
2 Double Beds

Ocean Terrace Suite

113 sq m
City view
Sleeps 2
1 King Bed

About this area

What's nearby

In Broadbeach
Gold Coast Convention and Exhibition Centre - 7 min walk
The Star Gold Coast - 7 min walk
Pacific Fair Shopping Centre - 9 min walk
Surfers Paradise Beach - 42 min walk
The Oasis - 1 min drive
SkyPoint Observation Deck - 4 min drive
Cavill Avenue - 5 min drive
Slingshot - 5 min drive
Chevron Renaissance - 5 min drive
Burleigh Beach - 10 min drive

Getting around

Gold Coast, QLD (OOL-Coolangatta) - 33 min drive
Varsity Lakes Station - 17 min drive
Gold Coast City Coomera Station - 24 min drive
Helensvale Station - 25 min drive
Broadbeach South Light Rail Station - 8 min walk
Florida Gardens station - 23 min walk

Restaurants

Social Eating House + Bar - 10 min walk
Mamasan Kitchen + Bar - 9 min walk
Kiyomi - 1 min walk
Gemelli Italian - 7 min walk
Saffron Indian Gourmet - 7 min walk

About this property

The Star Grand at The Star Gold Coast

When you stay at The Star Grand at The Star Gold Coast, you'll be a short five-minute drive from The Star Gold Coast and Cavill Avenue. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Cucina Vivo, one of 8 restaurants, which serves Italian cuisine and is open for dinner. Other highlights at this luxurious hotel include 6 bars/lounges, a poolside bar and a fitness centre. Fellow travellers say good things about the overall property condition. Public transportation is close by: Broadbeach South Light Rail Station is only 8 minutes on foot.

Languages

Chinese (Mandarin), English, French, German, Indonesian, Irish, Italian, Japanese, Korean, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks available for guests

Hand sanitiser provided

Individually wrapped food options available for breakfast and through room service

This information is provided by our partners.

At a glance

Hotel size

592 rooms
Arranged over 21 floors

Arriving/Leaving

Check-in time starts at 3:00 PM
Express check-in/out available
Minimum check-in age – 18
Check-out time is 11 AM

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival

Required at check-in

Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

Pets not allowed
Service animals welcome

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

On-site parking only available on request
On-site self-parking (AUD 20 per night)
Wheelchair-accessible parking on site
On-site parking is limited
Height restrictions apply for on-site parking
On-site garage

Other information

Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
8 restaurants
6 bars/lounges
Poolside bar
Coffee shop
Room service (limited hours)
Snack bar/deli

Travelling with children

Children stay for free (see details)
Children's menu

What to do

Shopping
Beach nearby
Golf lessons nearby
Kayaking nearby
Scuba-diving nearby
Whale watching nearby

Working away

Business centre
Meeting rooms
Conference centre (17513 square feet of space)

Services

24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas

Facilities

1 building/tower
Built in 1985
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Fitness centre
An outdoor pool
2 hot tubs
Banquet hall

Accessibility

Braille/raised signage
Lift
Accessible bathroom (selected rooms)
In-room accessibility (selected rooms)
Roll-in shower (selected rooms)
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Raised toilet seat
Grab bar near toilet

Room amenities

Be entertained

65-inch LCD TV
Premium satellite channels
Films for purchase

Home comfort

Climate-controlled air conditioning and heating
Espresso maker
Electric kettle
Dressing gowns
Iron/ironing board

Sleep well

Pillow menu
Down duvet
Blackout curtains
Premium bedding
Pillow-top mattress

Freshen up

Private bathroom
Designer toiletries
Hairdryer
Towels

Stay connected

Desk
Free WiFi

Daily housekeeping
In-room safe
Connecting/adjoining rooms available

Special features

Dining

Cucina Vivo – Overlooking the pool, this restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required.

Kiyomi – Overlooking the pool, this fine-dining restaurant specialises in Korean cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.

Garden Kitchen & Bar – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.

Nineteen at The Star – Overlooking the ocean, this fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.

Imperial at The Star – Overlooking the garden, this restaurant specialises in Chinese cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.

Fees & policies

Optional extras

Buffet breakfast is offered for an extra charge of approximately AUD 39.90 for adults and AUD 19.90 for children
Credit card charges are subject to an extra charge of 1.85 per cent

Children & extra beds

Rollaway beds are available for AUD 50.0 per day

Parking

Self-parking costs AUD 20 per night
Guests must contact this property in advance to reserve on-site parking
Parking height restrictions apply

Pool, spa, & gym (if applicable)

Pool access available from 6 AM to 9 PM
Guests under 16 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool, fitness facility and hot tub with adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast and through room service.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing that there's a smoke detector and a security system on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Gold Coast Jupiters

Gold Coast Jupiters Hotel

Jupiters Casino Gold Coast

Jupiters Casino Gold Coast Broadbeach

Jupiters Casino Hotel Gold Coast

Jupiters Gold Coast

Jupiters Hotel

Jupiters Hotel & Casino Gold Coast

Jupiters Hotel & Casino Gold Coast Broadbeach

Jupiters Hotel Gold Coast

Broadbeach Conrad

Conrad Broadbeach

Conrad Hotel Jupiters

Jupiters Hotel Casino Gold Coast Broadbeach

Jupiters Hotel And Casino Gold Coast

Star Gold Coast Broadbeach

Star Grand Star Gold Coast Broadbeach

The Star Grand at The Star Gold Coast Hotel

The Star Grand at The Star Gold Coast Broadbeach

The Star Grand at The Star Gold Coast Hotel Broadbeach

Frequently asked questions

Does The Star Grand at The Star Gold Coast offer free cancellation for a full refund?

Yes, The Star Grand at The Star Gold Coast does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

How much does it cost to stay at The Star Grand at The Star Gold Coast?

As of 25 Sept 2023, prices found for a 1-night stay for 2 adults at The Star Grand at The Star Gold Coast on 16 Oct 2023 start from AU$286, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What are the cleanliness and hygiene measures currently in place at The Star Grand at The Star Gold Coast?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Is there a pool at The Star Grand at The Star Gold Coast?

Yes, there's an outdoor pool. Guests have pool access from 6 AM to 9 PM.

Are pets allowed at The Star Grand at The Star Gold Coast?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Star Grand at The Star Gold Coast?

Yes. Self-parking costs AUD 20 per night. Parking spaces may be limited.

What are the check-in and check-out times at The Star Grand at The Star Gold Coast?

You can check in starting at 3:00 PM. Check-out time is 11 AM. Express check-in and check-out are available.

Is there an on-site casino at The Star Grand at The Star Gold Coast?

No, this hotel doesn't have a casino, but The Star Gold Coast (7-min walk) is nearby.

What is there to do at The Star Grand at The Star Gold Coast and nearby?

Have fun with activities such as kayaking, parasailing and scuba-diving, and practise your swing at the nearby golf course. Soothe your senses in one of the 2 hot tubs or make use of other amenities, which include 6 bars and an outdoor pool. The Star Grand at The Star Gold Coast also has a fitness centre and a garden.

Are there restaurants at or near The Star Grand at The Star Gold Coast?

Yes, there are 8 on-site restaurants, featuring Italian cuisine and garden views.

What's the area around The Star Grand at The Star Gold Coast like?

The Star Grand at The Star Gold Coast is a short 8-minute walk from Broadbeach South Light Rail Station and 7 minutes' walk from The Star Gold Coast.

8.4

Very good

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness