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All properties in Gold Coast, Queensland, Australia

The Star Grand at The Star Gold Coast

Luxury hotel with casino, connected to the convention center, near Pacific Fair Shopping Centre

  • Free WiFi and free parking
From
A$189

Image gallery

  • Pool
  • Pool
  • Outdoor Pool
  • Pool
  • Pool
Pool. Image 1 of 76.
1 / 76Pool
8.8.Fabulous.
  • Dining experience poor as most of the restaurants were closed. The food choices were…

    May 17, 2021

  • Very clean and comfortable room with a nice view of the hinterland and modern facilities.…

    May 15, 2021

See all 1,268 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Dining options
Convenient
Walkable
Shopping
Easy parking
  • Free WiFi
  • Free parking
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 596 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Casino
  • 8 restaurants and 6 bars/lounges
  • Outdoor pool and 2 spa tubs

What’s around

  • In Broadbeach
  • Surfers Paradise Beach - 23 min walk
  • Cavill Avenue - 45 min walk
  • Pacific Fair Shopping Centre - 9 min walk
  • Timezone - 2.5 mi / 4 km
  • Slingshot - 2.9 mi / 4.6 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Club Suite
  • Superior Deluxe Twin Room
  • Superior Deluxe King Room
  • Corner Balcony Deluxe King Room
  • Corner Balcony Deluxe Twin Room
  • Executive King Room
  • Executive Twin Room
  • King Terrace Suite
  • Ocean Terrace Suite

Location

  • In Broadbeach
  • Surfers Paradise Beach - 23 min walk
  • Cavill Avenue - 45 min walk

What’s around

Landmarks

  • In Broadbeach
  • Surfers Paradise Beach - 23 min walk
  • Cavill Avenue - 45 min walk
  • Pacific Fair Shopping Centre - 9 min walk
  • Timezone - 2.5 mi / 4 km
  • Slingshot - 2.9 mi / 4.6 km
  • Sea World - 5.4 mi / 8.8 km
  • Robina Town Centre - 5.5 mi / 8.9 km
  • Harbour Town - 10.2 mi / 16.4 km
  • Currumbin Wildlife Sanctuary - 13 mi / 20.9 km

Getting around

  • Coolangatta Airport (OOL) - 31 min drive
  • Varsity Lakes Station - 17 min drive
  • Gold Coast City Coomera Station - 24 min drive
  • Helensvale Station - 25 min drive
  • Broadbeach South Light Rail Station - 7 min walk
  • Florida Gardens station - 22 min walk

At a glance

Hotel size

  • This hotel has 596 rooms
  • This hotel is arranged over 21 floors

Arriving/leaving

  • Check-in time starts at 3:00 PM
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • 8 restaurants
  • 6 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Working away

  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 17513
  • Conference space size (meters) - 1627
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers - 1
  • Year Built – 1985
  • Lift
  • ATM/banking
  • Garden
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Grab bar - near toilet

Languages Spoken

  • Chinese
  • English
  • French
  • German
  • Indonesian
  • Irish
  • Italian
  • Japanese
  • Korean
  • Malay

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Espresso maker
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer

Be entertained

  • 65-inch LCD TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Cucina Vivo - Overlooking the pool, this restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Kiyomi - Overlooking the pool, this fine-dining restaurant specializes in Korean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Garden Kitchen & Bar - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.

Nineteen at The Star - Overlooking the ocean, this fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Imperial at The Star - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Recreation

On Site

  • Fitness facilities
  • Sauna

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Small print

Also known as

  • Jupiters Hotel Casino Gold Coast Broadbeach
  • Jupiters Hotel Gold Coast
  • Broadbeach Conrad
  • Conrad Broadbeach
  • Conrad Hotel Jupiters
  • Jupiters Hotel Casino Gold Coast Broadbeach
  • Jupiters Hotel And Casino Gold Coast
  • Star Gold Coast Broadbeach
  • Star Grand Star Gold Coast Broadbeach
  • The Star Grand at The Star Gold Coast Hotel
  • The Star Grand at The Star Gold Coast Broadbeach
  • Jupiters Hotel Casino Gold Coast
  • The Star Grand at The Star Gold Coast Hotel Broadbeach
  • Jupiters Casino Gold Coast Broadbeach
  • Jupiters Casino Gold Coast
  • Star Grand Star Gold Coast Hotel Broadbeach
  • Star Grand Star Gold Coast Hotel
  • Star Grand Star Gold Coast Broadbeach
  • Star Grand Star Gold Coast
  • Jupiters Hotel & Casino Gold Coast Broadbeach

Optional extras

Credit card charges are subject to an extra charge of 1.85 percent

Rollaway beds are available for AUD 50.0 per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Pool access available from 6 AM to 9 PM.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 16 years old are not allowed in the fitness facility.

Guests can rest easy knowing there's a smoke detector and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and through room service.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, The Star Grand at The Star Gold Coast does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool. Guests have pool access from 6 AM to 9 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in starting at 3:00 PM. Check-out time is 11 AM. Express check-in and check-out are available.
  • Yes, there are 8 onsite restaurants, featuring Italian cuisine and garden views. Nearby restaurants include George's Steak & Seafood Restaurant (6-min walk), Valentinos (6-min walk), and The Loose Moose Tap & Grill House (7-min walk).
  • Yes, there's a casino.
  • Have fun with activities like kayaking, parasailing, and scuba diving, and practice your swing at the nearby golf course. Soothe your senses in one of the 2 spa tubs or make use of other amenities, which include 6 bars and a casino. The Star Grand at The Star Gold Coast also has an outdoor pool and a sauna, as well as a fitness center and a garden.
8.8.Fabulous.
  • 8.0.Very good

    The star was impressive.

    Rachel, 2 night family trip, May 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fantastic

    Mary, 5 night trip, May 7, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Perfection

    The accommodation was very spacious and comfortable with a lovely balcony. Service was 5 star. The food is exceptional in the Food Quarter. Restaurant Nineteen was the most amazing food experience I've ever had. There is only one thing that would have made my stay better. It would be better if there were hotel designated car spaces close to casino. Aside from that can't rate this property high enough.

    Nicole, 2 night family trip, Apr. 27, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Breakfast setup is the worst I have ever seen from the way that you have to order before you get in to sit down then go and find a table that needs cleaning. When you ask staff to clean the table be spoken to like it’s your fault it’s dirty. Also the tea and coffee setup was the worst I have seen. When the breakfast was delivered it wasn’t much better and the glass of fruit was terrible and sour the pastry that accompanied it was also terrible. I will never eat there again.

    1 night trip, Apr. 15, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    The breakfast was disappointing.

    1 night trip, Apr. 9, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Staff in this hotel really need some customer service training

    Nigel, 1 night family trip, Apr. 8, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fabulous!!

    Staff were exceptional. Housekeeping was so quick and room service food was on time hot! The Garden Restaurant was lovely for drinks and breakfast the following morning. Would definitely stay again.

    Madeleine, 1 night family trip, Apr. 5, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Be ready to be disappointed

    The receptionist can not speak English, I guess she speaks mandarin very well. Room service was terrible, and never replaced towels or tea and coffee unless you ask. No complimentary water in an executive rooms and no minibar because of COVID, so if you are feeling thirsty, you are left with tap water. Staffs in restaurants some were polite but others were very rude. Very disappointing, definitely not five star hotel

    Mohamed, 5 night trip, Apr. 4, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Foyer Needs a big renovations

    Nice Stay and the rooms have been renovated but the rest of building is very old and need a big overhall Disappointed. The New Building is the the Darling which we didn’t stay as booked out but ete at Restaurant 19 worth the dinning experience.

    Denise, 2 night trip with friends, Mar. 25, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Weekends Getaway

    Star Casino is always a great place to stay with your family and friends. I will definitely come back with my family again.

    Shirley, 1 night family trip, Mar. 25, 2021

    Verified Hotels.com guest review

See all 1,268 reviews