The Star Grand at The Star Gold Coast

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Pool
Outdoor pool
Pool
Room

Overview of The Star Grand at The Star Gold Coast

The Star Grand at The Star Gold Coast

5.0 star property
Luxury hotel with 1 outdoor pools, connected to the convention center, near Pacific Fair Shopping Centre

8.6/10 Fabulous

1,145 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is AU$219
Price available on 28/8/2022
Map
8 Casino Drive, Broadbeach, QLD, 4218
Main amenities
  • Daily housekeeping
  • Near the beach
  • 8 restaurants and 6 bars/lounges
  • Outdoor pool and 2 spa tubs
  • Fitness center
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Conference center
  • Business center
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Broadbeach
  • Gold Coast Convention and Exhibition Centre - 2 min drive
  • The Oasis - 1 min drive
  • Pacific Fair Shopping Centre - 4 min drive
  • Surfers Paradise Beach - 6 min drive
  • SkyPoint Observation Deck - 10 min drive
  • Cavill Avenue - 11 min drive
  • Slingshot - 13 min drive
  • Robina Town Centre - 16 min drive
  • Springbrook National Park - 26 min drive
  • Currumbin Wildlife Sanctuary - 28 min drive

Getting around

  • Coolangatta Airport (OOL) - 34 min drive
  • Varsity Lakes Station - 19 min drive
  • Gold Coast City Coomera Station - 24 min drive
  • Helensvale Station - 26 min drive
  • Broadbeach South Light Rail Station - 8 min walk
  • Florida Gardens station - 23 min walk

About this property

The Star Grand at The Star Gold Coast

The Star Grand at The Star Gold Coast puts you 2.4 mi (3.8 km) from Cavill Avenue and 2.9 mi (4.7 km) from Slingshot. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Cucina Vivo, one of 8 restaurants, which serves Italian cuisine and is open for dinner. Other highlights at this luxurious hotel include 6 bars/lounges, a poolside bar, and a fitness center. Fellow travelers say great things about the location and comfortable guestrooms. Public transportation is close by: Broadbeach South Light Rail Station is just 8 minutes by foot.

Languages

Chinese (Mandarin), English, French, German, Indonesian, Irish, Italian, Japanese, Korean, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 592 rooms
  • Arranged over 21 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 8 restaurants
  • 6 bars/lounges
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Children's menu

What to do

  • Shopping
  • Beach nearby
  • Golf lessons nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Whale-watching nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center (17513 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1985
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • 2 spa tubs

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Grab bar near toilet

Languages

  • Chinese (Mandarin)
  • English
  • French
  • German
  • Indonesian
  • Italian
  • Irish
  • Japanese
  • Korean
  • Malay

Room amenities

Be entertained

  • 65-inch LCD TV
  • Premium satellite channels
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Espresso maker
  • Electric kettle
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Cucina Vivo - Overlooking the pool, this restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
Kiyomi - Overlooking the pool, this fine-dining restaurant specializes in Korean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Garden Kitchen & Bar - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Nineteen at The Star - Overlooking the ocean, this fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Imperial at The Star - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Fees & policies

Optional extras

  • Credit card charges are subject to an extra charge of 1.85 percent

Children & extra beds

  • Rollaway beds are available for AUD 50.0 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 6 AM to 9 PM
  • Guests under 16 years old are not allowed in the fitness facility

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and through room service.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a smoke detector and a security system on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Gold Coast Jupiters
Gold Coast Jupiters Hotel
Jupiters Casino Gold Coast
Jupiters Casino Gold Coast Broadbeach
Jupiters Casino Hotel Gold Coast
Jupiters Gold Coast
Jupiters Hotel
Jupiters Hotel & Casino Gold Coast
Jupiters Hotel & Casino Gold Coast Broadbeach
Jupiters Hotel Gold Coast
Broadbeach Conrad
Conrad Broadbeach
Conrad Hotel Jupiters
Jupiters Hotel Casino Gold Coast Broadbeach
Jupiters Hotel And Casino Gold Coast
Star Gold Coast Broadbeach
Star Grand Star Gold Coast Broadbeach
The Star Grand at The Star Gold Coast Hotel
The Star Grand at The Star Gold Coast Broadbeach
The Star Grand at The Star Gold Coast Hotel Broadbeach

Frequently asked questions

Overall score and ratings

8.6

Fabulous

9.0/10

Cleanliness

8.6/10

Staff & service

8.7/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Exceptional

Kathy, 1-night trip
Verified Hotels.com guest review

6/10 Good

Aaron, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Denise, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stayed with my teenager . Prompt room service . Great amenities at hotel . Extensive buffet breakfast .
Ellie, 1-night family trip
Verified Hotels.com guest review

6/10 Good

We arrived at 4pm to check-in, only to be told our room wasnt ready. We were told we would get a text soon to say it was ready so we waited in the bar. After waiting an hour we went back to reception to check on our room, they had forgot to send the message to say the room was ready.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Always a great place to stay
always a great place to stay, super comfy beds, friendly staff, wonderful service and the rooms are really clean!
Linda, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Fabulous stay
It was good I enjoyed the food and the casino! Room was comfortable
maria, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Katherine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Olive, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sue, 1-night trip
Verified Hotels.com guest review