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All properties in Gold Coast, Queensland, Australia
1 room, 2 adults

The Star Grand at The Star Gold Coast

5-starThis property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Casino Drive, Broadbeach Island Gold Coast, Gold Coast, QLD, 4218, Australia

Luxury hotel with casino, connected to the convention center, near Pacific Fair Shopping Centre
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • We have happily stayed there a couple of times but this time was a bit disappointing.…Jul. 20, 2020
  • Great room, nice view over Broadbeach. Very good facilities at the hotel. Jul. 19, 2020

The Star Grand at The Star Gold Coast

from A$189
  • Club Suite
  • Superior Deluxe Twin Room
  • Superior Deluxe King Room
  • Corner Balcony Deluxe King Room
  • Corner Balcony Deluxe Twin Room
  • Executive King Room
  • Executive Twin Room
  • King Terrace Suite
  • Ocean Terrace Suite

What’s around The Star Grand at The Star Gold Coast

Landmarks

  • In Broadbeach
  • Surfers Paradise Beach - 23 min walk
  • Pacific Fair Shopping Centre - 9 min walk
  • Cavill Avenue - 2.5 mi / 4 km
  • Timezone - 2.5 mi / 4 km
  • Slingshot - 2.9 mi / 4.6 km
  • Sea World - 5.5 mi / 8.8 km
  • Robina Town Centre - 5.9 mi / 9.6 km

Getting around

  • Coolangatta Airport (OOL) - 29 min drive
  • Varsity Lakes Station - 18 min drive
  • Helensvale Station - 18 min drive
  • Gold Coast City Coomera Station - 24 min drive
  • Broadbeach South Light Rail Station - 7 min walk
  • Florida Gardens station - 22 min walk

At a glance

Key facts

Hotel size

  • This hotel has 596 rooms
  • This hotel is arranged over 21 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11 AM
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • 8 restaurants
  • 6 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
Working away
  • Meeting rooms
  • Conference space size (feet) - 17513
  • Conference space size (meters) - 1627
  • Conference centre
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 1985
  • Lift
  • ATM/banking
  • Garden
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Grab bar - near toilet
Languages Spoken
  • Chinese
  • English
  • French
  • German
  • Irish
  • Italian
  • Japanese
  • Korean
  • Malay

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Espresso maker
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Designer toiletries
  • Hair dryer
Be entertained
  • 65-inch LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Cucina Vivo - Overlooking the pool, this restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Kiyomi - Overlooking the pool, this fine-dining restaurant specializes in Korean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Garden Kitchen & Bar - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.

Nineteen at The Star - Overlooking the ocean, this fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Imperial at The Star - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Recreation

On Site

  • Fitness facilities
  • Sauna

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

The Star Grand at The Star Gold Coast’s small print

Also known as

  • Jupiters Hotel Casino Gold Coast Broadbeach
  • Jupiters Hotel Gold Coast
  • Broadbeach Conrad
  • Conrad Broadbeach
  • Conrad Hotel Jupiters
  • Jupiters Hotel Casino Gold Coast Broadbeach
  • Jupiters Hotel And Casino Gold Coast
  • Star Gold Coast Broadbeach
  • Star Grand Star Gold Coast Broadbeach
  • The Star Grand at The Star Gold Coast Hotel
  • The Star Grand at The Star Gold Coast Broadbeach
  • Jupiters Hotel Casino Gold Coast
  • The Star Grand at The Star Gold Coast Hotel Broadbeach
  • Jupiters Casino Gold Coast Broadbeach
  • Jupiters Casino Gold Coast
  • Star Grand Star Gold Coast Hotel Broadbeach
  • Star Grand Star Gold Coast Hotel
  • Star Grand Star Gold Coast Broadbeach
  • Star Grand Star Gold Coast
  • Jupiters Hotel & Casino Gold Coast Broadbeach

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 6 AM to 9 PM.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

    Guests under 16 years old are not allowed in the fitness facility.

    Guests can rest easy knowing there's a smoke detector and a security system on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer.

    Individually-wrapped food options are available for breakfast and through room service.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Optional extras

    Credit card charges are subject to an extra charge of 1.85 percent

    Rollaway beds are available for AUD 50.0 per day

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for The Star Grand at The Star Gold Coast

    • Does The Star Grand at The Star Gold Coast offer free cancellation for a full refund?
      Yes, The Star Grand at The Star Gold Coast does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is parking offered at The Star Grand at The Star Gold Coast?
      Yes, there's free self parking.
    • Is there a pool at The Star Grand at The Star Gold Coast?
      Yes, there's an outdoor pool. Guests have pool access from 6 AM to 9 PM.
    • Are pets allowed at The Star Grand at The Star Gold Coast?
      Sorry, pets aren't allowed, but service animals are welcome.
    • What are the check-in and check-out times at The Star Grand at The Star Gold Coast?
      You can check in starting at 2 PM. Check-out time is 11 AM.
    • Are there restaurants at or near The Star Grand at The Star Gold Coast?
      Yes, there are 8 onsite restaurants.
    • Is there an onsite casino at The Star Grand at The Star Gold Coast?
      Yes, there's a casino.
    • What is there to do near The Star Grand at The Star Gold Coast?
      Recommended spots to visit include Pacific Fair Shopping Centre (9-min walk) and Surfers Paradise Beach (1.2 mi), along with Cavill Avenue (2.5 mi) and Timezone (2.5 mi).

    Recent reviews

    Superb 9.0 From 1,277 reviews

    Exceptional 10.0
    Birthday Celebrations Getaway - Amazing!
    Celebrated my Birthday there, on the last weekend of freedom as we knew it. Ocean Terrace Suite was absolutely amazing! Cucino Vivo amazing food. Perfect. Pool & surrounds are fabulous! Staff were fantastic, despite the Covid-19 virus creating such uncertainty over the weekend (& beyond). Staff were still smiling. I Thankyou for my birthday gift of Champs (yum) and White Choc (my favourite...double yum). An unforgettable getaway was had
    louise, au3 night trip
    Exceptional 10.0
    Amazing! Suite was clean, modern. It was so quiet. Will go back again. Housekeeping staff were friendly & helpful. Food outlets were of good quality.
    au2 night family trip
    Very good 8.0
    We stayed for Valentines..can’t comment to much. All restaurants were fully booked..we didn’t do much there . Nice clean place though
    Juergen, au1 night trip
    Very good 8.0
    Short break
    Renovated room was very comfortable and well equipped. Room servicing was prompt and thorough. Only disappointment was the breakfast buffet - ants around the coffee machine, fruit salad items too unripe, pastries cold and soggy and no skim milk.
    Jeffrey, au3 night trip
    Good 6.0
    Standard
    Room wasn’t what I was expecting for the price we paid. Very standard, nothing special, stayed at much nice for half the price
    Sarah, au2 night trip
    Exceptional 10.0
    Christmas break
    Needed some time away
    Roselyne, au2 night family trip
    Exceptional 10.0
    My parents celebrated their 60th wedding anniversary there and had dinner at Nineteen was a lovely stay
    Janine, au1 night family trip
    Poor 2.0
    Dirty bathroom hairs all over tv not working dont
    Arrived to multpile hairs all over bathroom and bedroom, tv was broken. Casino closed. Not a good stay at all overpriced and really dirty. View of top of hotel industrial area.
    Sara, au1 night business trip
    Exceptional 10.0
    Fantastic stay!
    Amazing! Service was fantastic and room was perfect. Above expectations.
    Kate, au1 night trip

    The Star Grand at The Star Gold Coast

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