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6.8/10
Cleanliness
7.3/10
Staff & service
7.1/10
Amenities
6.7/10
Property conditions & facilities
6.9/10
Eco-friendliness
Reviews
4/10 Fair
31 Oct 2022
Manager rude and entered room without knocking
Management entered the room without knocking at exactly 10am for no apparent reason except to take the room key.
Mark
Mark, 1-night business trip
Verified Hotels.com guest review
6/10 Good
25 Oct 2022
Martin
Martin, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 Oct 2022
Just stayed overnight but the bed was beautifully comfortable and the surroundings beautiful and picturesque. Lovely ocean breeze. Had some plates and cutlery and a cooking hob if we wanted to cook but there was also a restaurant attached and a bar. Would love to come back!
Teresa
Teresa, 1-night romance trip
Verified Expedia guest review
4/10 Fair
17 Sept 2022
This resort hasn’t had anything spent on it for the last 20 years.
The room was decaying and it was evident that the staff are underpaid and uninterested or unable to maintain an expected standard. Million dollar location, backpacker quality.
Brett
Brett, 1-night family trip
Verified Wotif guest review
6/10 Good
16 Aug 2022
Nice ocean views that’s all
Jacqui
Jacqui, 2-night family trip
Verified Expedia guest review
6/10 Good
12 Aug 2022
Property needed maintainence
Michael
Michael, 1-night romance trip
Verified Wotif guest review
8/10 Very good
17 July 2022
View was spectacular and couldn’t fault. Although our room was quiet dusty/dirty we couldn’t use aircon as it was quiet dusty and blocked from dust. There was hair in shower from previews guest and the bunk beds squeaked so much the kids had to be moved to the floor on the mattress. Other then that it was a nice stay. Great staff
Amy
Amy, 4-night family trip
Verified Wotif guest review
4/10 Fair
27 June 2022
Belinda-Jane
Belinda-Jane, 2-night trip
Verified Wotif guest review
4/10 Fair
4 June 2022
The room was very dusty dirty floors bed covering was dirty had to strip bed before sleep in it as reception was closed bathroom stunk of urine limited internet in rooms and near no hot water whole 7 days
Georgina
Georgina, 7-night family trip
Verified Wotif guest review
8/10 Very good
8 May 2022
We had a great time staying at Dolphin Heads and largely the staff were lovely and friendly until the final morning of our stay when we attempted to get breakfast as it was Mother’s Day they were fully booked so we asked if we could get breakfast to take back to our rooms and we’re also told no and when asked what our breakfast option was as resort guests was told ‘go to McDonalds’ this was by the Manager of the restaurant. We were staying at the resort for a wedding and no one had a car having come from interstate and staying at the resort so we didn’t need one. On discussing with the resort manager she was so lovely and arranged a table for us with the restaurant. The rest of our time had been so great this was just unfortunate that the restaurant manager and the male staff member managing the bookings had limited people skills or problem solving skills.