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Sofitel Gold Coast Broadbeach

Luxury hotel with 2 outdoor pools, connected to a shopping center, near The Oasis

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Property renovations and closures

  • This property is closed from October 1 2020 to September 30 2021 (dates subject to change).

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  • Pool
  • Beach
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81 Surf Parade, Gold Coast, 4218, QLD, Australia
8.2.Very good.
  • Booked 2 Beds with buffet breakfast with Sofitel .Upon arrival they first charged us for…

    Sep. 27, 2020

  • Disastrous time at Sofitel Broadbeach. We visited in September 2020 during Covid-19. The…

    Sep. 25, 2020

See all 252 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests are provided with free hand sanitiser

Guests rated location

Dining options
Walkable
Convenient
Shopping
Safe
  • Parking available
  • Pool
  • Bathtub
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 296 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • 2 outdoor pools
  • Breakfast available

What’s around

  • In Broadbeach
  • Gold Coast Convention and Exhibition Centre - 5 min walk
  • The Star Gold Coast - 7 min walk
  • Surfers Paradise Beach - 19 min walk
  • SkyPoint Observation Deck - 35 min walk
  • The Oasis - 3 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Double Room, 2 Double Beds, Ocean View
  • Luxury Room, 1 King Bed, Jetted Tub, Ocean View
  • Superior Room, 1 King Bed, Ocean View
  • Classic Room, 1 King Bed, River View
  • Classic Double Room, 2 Double Beds, River View
  • Superior Room, 1 Queen Bed, Ocean View

Location

81 Surf Parade, Gold Coast, 4218, QLD, Australia
  • In Broadbeach
  • Gold Coast Convention and Exhibition Centre - 5 min walk
  • The Star Gold Coast - 7 min walk

What’s around

Landmarks

  • In Broadbeach
  • Gold Coast Convention and Exhibition Centre - 5 min walk
  • The Star Gold Coast - 7 min walk
  • Surfers Paradise Beach - 19 min walk
  • SkyPoint Observation Deck - 35 min walk
  • The Oasis - 3 min walk
  • Pacific Fair Shopping Centre - 11 min walk
  • Kurrawa Beach - 8 min walk
  • Dracula's Queensland - 13 min walk

Getting around

  • Coolangatta Airport (OOL) - 32 min drive
  • Varsity Lakes Station - 18 min drive
  • Gold Coast City Coomera Station - 24 min drive
  • Helensvale Station - 25 min drive
  • Broadbeach South Light Rail Station - 8 min walk
  • Florida Gardens station - 21 min walk

At a glance

Hotel size

  • This hotel has 296 rooms
  • This hotel is arranged over 22 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • WiFi and wired Internet access in public areas*
  • WiFi and wired Internet access in rooms*

Parking

  • Onsite self parking (AUD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Full breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service

Things to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
  • Skydiving nearby
  • Surfing/boogie boarding nearby

Working away

  • Business centre
  • Number of meeting rooms - 10
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Lift
  • ATM/banking
  • Safe-deposit box at front desk

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding

Things to enjoy

  • In-room massage available
  • Balcony

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer

Be entertained

  • LED TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone

Food and drink

  • Fridge
  • Microwave (on request)

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Bistro On3 Restaurant - Overlooking the pool, this bistro serves breakfast only.

Room81 Restaurant - This restaurant specializes in French cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open select days.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis court
  • Spa tub
  • Tennis on site

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
  • Skydiving nearby
  • Surfing/boogie boarding nearby

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Small print

Also known as

  • Sofitel Gold Coast Broadbeach Hotel
  • Sofitel Gold Coast Broadbeach Hotel
  • Sofitel Gold Coast Broadbeach Broadbeach
  • Sofitel Gold Coast Broadbeach Hotel Broadbeach
  • Sofitel Gold Hotel
  • Sofitel Gold Coast Broadbeach
  • Sofitel Gold
  • Sofitel Gold Coast Broadbeach Hotel Broadbeach
  • Broadbeach Sofitel
  • Accor Gold Coast Broadbeach
  • Sofitel Broadbeach
  • Sofitel Gold Coast Broadbeach Hotel

Optional extras

Credit card charges are subject to an extra charge of 1.3 percent

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs AUD 20 per night with in/out privileges

Rollaway beds are available for AUD 80.0 per night

Breakfast costs between AUD 8 and AUD 34 per person (approximately)

WiFi is available in guestrooms for AUD 29.50 per 24-hour period (rates may vary)

WiFi is available in public areas for AUD 29.50 per 24-hour period (rates may vary)

Wired Internet access is available in guestrooms for AUD 29.50 per 24-hour period (rates may vary)

Wired Internet access is available in public areas for AUD 29.50 per 24-hour period (rates may vary)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The seasonal pool is open from January to December.

Pool access available from 6:00 AM to 6:00 PM.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Sofitel Gold Coast Broadbeach does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from October 1 2020 to September 30 2021 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes. Self parking costs AUD 20 per night.
  • Yes, there are 2 outdoor pools. Guests have pool access from 6:00 AM to 6:00 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants, featuring alfresco dining, French cuisine, and pool views. Nearby restaurants include Koi (3-min walk), Caught 'n Cooked (3-min walk), and RockSalt Modern Dining (4-min walk).
  • No, this hotel doesn't have a casino, but The Star Gold Coast (7-min walk) is nearby.
  • Practice your swing on the tennis courts. Additional recreation nearby includes spelunking and segway rentals. Soothe your senses in the spa tub or take an invigorating swim in one of the 2 outdoor swimming pools. Sofitel Gold Coast Broadbeach also has a fitness center.
8.2.Very good.
  • 6.0.Good

    I enjoyed my stay at Sofitel broadbeach however waiting 20 minutes for a lift was not fun and the hot wasn't working very well, for a fancy hotel should not have any issues with hot water.

    Chantelle, 1 night romance trip, Sep. 25, 2020

    Verified Wotif guest review

  • 8.0.Very good

    The staff where absolutely lovely. So friendly and approachable. Very pleased with how they handled check-in, it was exceptionally busy and they didn't let that deter from a high quality of service.

    Mark, 1 night romance trip, Sep. 25, 2020

    Verified Wotif guest review

  • 4.0.Fair

    Very dated rooms no way near expectations for paying $300 a night

    Dan, 1 night romance trip, Sep. 25, 2020

    Verified Expedia guest review

  • 8.0.Very good

    We stayed the weekend in the luxury ocean front room. The room and overall experience of the hotel was quite lovely however with the booking we had also opted in and paid for the breakfast buffet for the mornings of our stay. This was the only real disappointing part to the stay as other places we have attended with buffets have still been on however have had staff serving up the plates. Unfortunately the Sofitel didn't have the buffet on even though they were still offering this up as part of the booking to pay for. We did attend the restaurant for a sit down breakfast where unfortunately it wasn't fantastic. Hopefully we can stay again once COVID restrictions/plans have lifted and try again.

    Tammy, 2 night romance trip, Sep. 24, 2020

    Verified Wotif guest review

  • 10.0.Exceptional

    Always love the Bonjour Sofitel check-in at Broadbeach - professional, courteous and super friendly. Kicks off every stay in the best possible way.

    JAF, 1 night trip, Sep. 24, 2020

    Verified Wotif guest review

  • 2.0.Poor

    Disastrous time at Sofitel Broadbeach. We visited in September 2020 during Covid-19. The hotel 22 levels and 4 lifts was at capacity, but with only two people allowed in a lifts, it took forever to reach Ground Level or your room for that matter. Sofitel breakfast was of poor quality and standard. Service was substandard and certainly not the typical Sofitel service or experience. Very disappointed.

    2 night family trip, Sep. 23, 2020

    Verified Wotif guest review

  • 10.0.Exceptional

    In a great location, beautiful amenities including pool. Staff were amazing and looked after all our needs

    Kim, 3 night trip with friends, Sep. 22, 2020

    Verified Lastminute guest review

  • 8.0.Very good

    Overall it was a lovely stay. Staff were really friendly and helpful. Location is excellent. Would of been a 5 star except for luke warm shower at night which was fixed by the morning.

    SC, 1 night romance trip, Sep. 18, 2020

    Verified Expedia guest review

  • 8.0.Very good

    5 star rating, but still had to pay $20 per night for parking. We stayed 2 nights. Not really good enough Sofitel. Expensive breakfast in hotel cafe, glad we went over the road to Kurrawa surf club tower cafe at half the price and twice as good.

    Carol, 2 night trip, Sep. 17, 2020

    Verified Wotif guest review

  • 8.0.Very good

    Paper Cups

    All in a lovely weekend. Although Covid is with us, its a tad strange having paper cups in the rooms of a 5 star hotel. All other hotels I have been to still have all glassware and cups?

    1 night trip, Sep. 11, 2020

    Verified Hotels.com guest review

See all 252 reviews