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Hotel New Otani Tokyo Garden Tower

4.5 star property
Luxury hotel with 20 restaurants, near Tokyo Imperial Palace
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel New Otani Tokyo Garden Tower

Japanese garden
Garden Tower Deluxe Room, Non Smoking, Run of House
Exterior
Property amenity
Front of property

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Free parking
  • Spa
  • 24/7 front desk
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • 20 restaurants and 4 bars/lounges
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Business centre
  • Airport shuttle
  • 24-hour front desk
  • Garden
  • Computer station
  • Front desk safe
Feel at home
  • Children stay free
  • Fridge
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Garden Tower Standard Room, Garden View, Non Smoking

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Standard Room, Garden View, Non Smoking

Highlights

Air conditioning
Fridge
TV
Hypo-allergenic bedding
Down duvet
Hairdryer
Shower/bath combination
Toilet with electronic bidet
  • 27 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Garden Tower Standard Triple Room, Non Smoking

Garden Tower Standard Triple Room, Non Smoking

Garden Tower Standard Triple Room, Non Smoking

Highlights

Air conditioning
Fridge
TV
Hypo-allergenic bedding
Down duvet
3 bedrooms
Hairdryer
Shower/bath combination
  • 40 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Murphy Bed

View all photos for Garden Tower Standard Twin Room, Smoking

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Standard Twin Room, Smoking

Highlights

Air conditioning
Fridge
TV
Hypo-allergenic bedding
Down duvet
Hairdryer
Shower/bath combination
Toilet with electronic bidet
  • Sleeps 4
  • 2 Single Beds

View all photos for Garden Tower Suite , Non Smoking

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Suite , Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Hairdryer
  • 74 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Garden Tower Standard Twin 2 Rooms (Connecting Rooms)

Garden Tower Standard Twin 2 Rooms (Connecting Rooms)

Garden Tower Standard Twin 2 Rooms (Connecting Rooms)

Highlights

Air conditioning
Fridge
TV
Hypo-allergenic bedding
Down duvet
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 6
  • 4 Single Beds

View all photos for Garden Tower Deluxe Room, Non Smoking, Run of House

Garden Tower Deluxe Room, Non Smoking, Run of House

Garden Tower Deluxe Room, Non Smoking, Run of House

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Hairdryer
Shower/bath combination
  • 50 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Garden Tower Deluxe Triple Room, Non Smoking

Garden Tower Deluxe Triple Room, Non Smoking

Garden Tower Deluxe Triple Room, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Hairdryer
Shower/bath combination
  • 50 sq m
  • Sleeps 5
  • 3 Large Single Beds

View all photos for Garden Tower Standard Twin Room, Non Smoking

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Standard Twin Room, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Hairdryer
Shower/bath combination
  • 27 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Garden Tower Standard Double Room, Non Smoking

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Standard Double Room, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Hairdryer
Shower/bath combination
  • 27 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Garden Tower Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 1 Queen Bed

View all photos for Garden Tower Standard Double Room, Garden View, Non Smoking

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Standard Double Room, Garden View, Non Smoking

Highlights

Air conditioning
Fridge
TV
Hypo-allergenic bedding
Down duvet
Private bathroom
Toilet with electronic bidet
Hairdryer
  • 27 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Garden Tower Standard Room, Non Smoking

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Standard Room, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Hairdryer
Shower/bath combination
  • 27 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Garden Tower Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Single Beds

View all photos for Garden Tower Standard Twin Room Non Smoking

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Standard Twin Room Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Garden Tower Standard Double Room Non Smoking

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Standard Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Garden Tower Deluxe Triple Room Non Smoking

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Deluxe Triple Room Non Smoking

  • Sleeps 3
  • 3 Single Beds

View all photos for Garden Tower Standard Double Or Twin Room

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Standard Double Or Twin Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Garden Tower Deluxe Double Or Twin Room Non Smoking

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Deluxe Double Or Twin Room Non Smoking

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Garden Tower Junio Suite

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Junio Suite

  • Sleeps 2
  • 2 Single Beds

View all photos for Garden Tower Standard Triple Room Non Smoking

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Standard Triple Room Non Smoking

  • Sleeps 3
  • 3 Single Beds

View all photos for Garden Tower Count Suite

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Count Suite

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Garden Tower Suite

Miscellaneous

Garden Tower Suite

  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Garden Tower Twin Suite

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Twin Suite

  • Sleeps 4
  • 2 Single Sofa Beds and 2 Single Beds

Similar properties

Exterior

Hotel New Otani Tokyo The Main

Pool
Airport transfer
Free parking
Internet access
9.2 out of 10, Wonderful, (1001)
Hotel New Otani Tokyo The Main
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About the area

Map
4-1 Kioi-cho Chiyoda-ku, Hotel New Otani Tokyo Garden Tower, Tokyo, Tokyo-to, 102-8578

What's nearby

  • Tokyo Imperial Palace - 18 min walk
  • Tokyo Midtown - 4 min drive
  • Tokyo Tower - 4 min drive
  • Shinjuku Gyoen National Garden - 4 min drive
  • Nippon Budokan - 5 min drive

Getting around

  • Tokyo (HND-Haneda) - 45 min drive
  • Tokyo (NRT-Narita Intl.) - 80 min drive
  • Yotsuya Station - 10 min walk
  • Ichigaya Station - 19 min walk
  • Shinanomachi Station - 23 min walk
  • Fukuma Station - 9 min walk
  • Kojimachi Station - 9 min walk
  • Akasaka-Mitsuke Station - 10 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪SATSUKI - ‬1 min walk
  • ‪維新號赤坂店 - ‬9 min walk
  • ガンシップ
  • ‪VIEW & DINING THE Sky - ‬1 min walk
  • ‪紀尾井ホール - ‬2 min walk

About this property

Hotel New Otani Tokyo Garden Tower

Hotel New Otani Tokyo Garden Tower puts you a short five-minute drive from Tokyo Imperial Palace and Tokyo Tower. Guests can indulge in facials, then grab a bite to eat at one of the 20 restaurants. This luxurious hotel is also a short five-minute drive from Roppongi Hills and National Stadium. The helpful staff and location get great marks from fellow travellers. Public transportation is only a short walk: Fukuma Station is 9 minutes and Kojimachi Station is 9 minutes.

Languages

English, Japanese

At a glance

Hotel size

  • 836 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Late check-in subject to availability
  • Minimum check-in age – 20
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Breakfast is not included in the breakfast rates for children 0-5 years old, and can be requested on-site for the listed child breakfast fee.
  • Meals are not included in the room rate for children ages 5 and younger included in the reservation.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 20

Children

  • One child (aged 5 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free wired internet access in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle from 7:30 AM to 9:30 PM*

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • 20 restaurants
  • 4 bars/lounges
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop

What to do

  • Shopping

Working away

  • Business centre
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Spa services
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 104
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle

Room amenities

Be entertained

  • 30-inch TV
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Bed sheets provided

Freshen up

  • Shower/bath combination
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free wired Internet
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3680 to 8855 for adults and JPY 3220 to 5175 for children
  • Airport shuttle service is offered for an extra charge of JPY 3600 per person (one-way)

Renovations and closures

This property is closed from 24 February 2025 to 25 February 2025 (dates subject to change).
The property will be renovating from 3 February 2025 to 4 February 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
During renovations, the hotel will make every effort to minimise noise and disturbance.

Children & extra beds

  • Airport shuttle service for children costs JPY 1800 (one-way)

Pool, spa, & gym (if applicable)

  • Facility access costs JPY 6000 per person, per day. Facilities include a sauna, a spa and a swimming pool.
  • Guests under 18 years old are not allowed in the swimming pool or hot tub

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Children age 3 and younger must share existing bedding with an adult. Extra beds are not available for children.

Also known as

Hotel New Otani Tokyo Garden Tower
Hotel New Otani Garden Tower
New Otani Tokyo Garden Tower
New Otani Garden Tower
Hotel New Otani Tokyo Garden Tower Japan
New Otani Tokyo Tower Tokyo
Hotel New Otani Tokyo Garden Tower Hotel
Hotel New Otani Tokyo Garden Tower Tokyo
Hotel New Otani Tokyo Garden Tower Hotel Tokyo

Frequently asked questions

Is Hotel New Otani Tokyo Garden Tower currently open?
This property is closed from 24 February 2025 to 25 February 2025 (dates subject to change).
Does Hotel New Otani Tokyo Garden Tower offer free cancellation for a full refund?
Yes, Hotel New Otani Tokyo Garden Tower does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel New Otani Tokyo Garden Tower?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel New Otani Tokyo Garden Tower?
Yes, there's free self parking.
Is an airport shuttle service offered by Hotel New Otani Tokyo Garden Tower?
Yes, an airport shuttle is available from 7:30 AM to 9:30 PM at scheduled times. The charge is JPY 3600 per person one-way.
What are the check-in and check-out times at Hotel New Otani Tokyo Garden Tower?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Hotel New Otani Tokyo Garden Tower and nearby?
Hotel New Otani Tokyo Garden Tower has 4 bars and spa services, as well as a garden.
Are there restaurants at or near Hotel New Otani Tokyo Garden Tower?
Yes, there are 20 on-site restaurants.
What's the area around Hotel New Otani Tokyo Garden Tower like?
Hotel New Otani Tokyo Garden Tower is a short 9-minute walk from Fukuma Station and 18 minutes' walk from Tokyo Imperial Palace. Travellers say that the hotel is in a great location.

Hotel New Otani Tokyo Garden Tower Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

kAZUNARI, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Suraj, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gardner, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful Gardens at the New Otani!
We had a wonderful stay at the New Otani Tokyo Garden Tower. The service was top-notch and the gardens were absolutely beautiful—very well-kept and serene. I recommend visiting the gardens at night and during the day to get two different experiences and types of photos. It is conveniently located near the train station and the Imperial Gardens. The rooms were slightly dated but clean and nicely appointed. The restaurants were very overpriced for my taste, but there were plenty of food options nearby.
Richard, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

John, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

We spent our first few days in Japan here acclimating. Upgraded to an amazing city view room. Lots of onsite dining options and beautiful gardens plus an actual outdoor swimming pool. Excellent location for exploring Tokyo.
Jim, 1-night trip
Verified Hotels.com guest review

2/10 Poor

FUKUSHIMA, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Really good hotel although not super modern if that’s what you are looking for. It is located close by the station and there are plenty of amenities within a short walk. The hotel is in a quieter area of Tokyo which we appreciated at the end of each day. The gardens are lovely. Would recommend.
Kim, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Wayne, 14-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anit, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Hotel with amazing staff.
Amazing hotel in a great location. The staff were very friendly and eager to help. I loved having breakfast overlooking the Japanese garden or on the 40th floor overlooking the city.
Michael, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Nice and roomy hotel
It was so nice and roomy room. We spend nice time at the hotel. Ammunities are so nice. One thing to be improved is that a fan inside of the bathroom which is always-on makes some noise while sleeping.
In Seop, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Dinah, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Classic Luxury Property
Classic five-star property with excellent service but the bathrooms could use an update. In particular, bathtubs should be replaced with walk-in showers to avoid slip-and-fall risks. Ventilation could be improved, too.
1-night family trip
Verified Hotels.com guest review

4/10 Fair

No swimming pool
You had to pay for the inside swimming pool that could get only four persons at the same time. If it was already full, you juste have to wait for someone to get out. Unbelievable.
Romaric-Emmanuel, 6-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Steven, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Esther, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Top notched service, great location, good food
We always enjoy staying in this hotel, be it the garden or main tower. Rooms are of good sizes and comfy. The Japanese garden, several good restaurants, convenient location are reasons for our stay. This time is service that impressed us. I was feeling ill the last day of our stay. The front desk offered to accompany me to a hospital. At the end, they extended our check out time to let me rest longer. Very kind and caring. It’s definitely the hotel in Tokyo I can always trust.
Kitty, 2-night trip
Verified Hotels.com guest review

8/10 Very good

It was good.
Briceyda, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely garden. Gym was interesting, but not extensive.
Scott, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

I liked everything, one thing I did not like was the stores in the hotel opened later than I had hoped for
Johnny, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

.
Daniela, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Loved it and would definitely stay again
We absolutely loved the hotel. Was very grand, extremely clean, staff so polite and helpful. Our room was huge, extremely clean and very well maintained. There were lots of options for food in and around the hotel and access to the subway was just a few mins walk. The Japanese garden is a highlight. So beautiful and peaceful. Overall we loved the hotel and would definitely stay again
Sarah, 4-night family trip
Verified Hotels.com guest review