Plateau Lodge

3.0 star property
Family-friendly motel within easy reach of Fishers Track
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Plateau Lodge

Exterior
Point of interest
Point of interest
Point of interest
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Spa
  • Ski facilities
  • Air conditioning
  • Laundry facilities
  • Free WiFi
  • Free parking

Main amenities (12)

  • Housekeeping (on request)
  • Breakfast available
  • Ski storage
  • Ski passes
  • Spa services
  • In-room childcare
  • Area shuttle
  • Terrace
  • Air conditioning
  • Garden
  • Library
  • Reception fireplace

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Playground on-site
  • Cookware, dishware and utensils
  • Garden
  • Terrace
The price is AU$163
includes taxes & fees
7 Jan - 8 Jan 2025
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About the area

Map
17 Carroll Street, National Park Village, 3948

What's nearby

  • Marton Sash and Door Cycling Park - 10 min walk
  • Tongariro National Park - 10 min drive
  • Tongariro National Park Whakapapa Visitor Centre - 11 min drive
  • Whakapapa Ski Area - 20 min drive
  • Tongariro Alpine Crossing - 25 min drive

Getting around

  • Taupo (TUO) - 78 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪Schnapps Bar - ‬7 min walk
  • ‪Macrocarpa Cafe - ‬10 min walk
  • ‪Eivins Bistro Bar - ‬2 min walk
  • ‪The Station Cafe and Restaurant - ‬12 min walk
  • ‪Basekamp - ‬4 min walk

About this property

Plateau Lodge

At Plateau Lodge, you'll be within a 10-minute drive of Tongariro National Park. Freebies such as WiFi and self-parking are added perks, and guests looking to stay active can experience the nearby hiking/biking trails, kayaking and mountain biking. Other highlights at this eco-friendly motel include a terrace, a garden and a bike shuttle.

Languages

English

At a glance

Hotel size

  • 22 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The property charges 3 per cent for credit card payments
  • The front desk is open daily from 8:00 AM - 7:00 PM
  • Guests will receive an email 72 hours before arrival with check-in instructions; front desk staffed during limited hours
  • Prior to arrival, you must complete online registration via a secure link

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Off-site

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–9:00 AM
  • Shared microwave
  • Shared fridge

Travelling with children

  • Children stay for free (see details)
  • Playground
  • Childcare in room (surcharge)
  • Trampoline
  • Children's games
  • Toys
  • Children's books
  • Bed rails

What to do

  • Ski passes
  • Ping pong
  • Bike tour information
  • Bike shuttle
  • Bike rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Skiing lessons nearby
  • Snowboarding nearby
  • Canoeing nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Bike shuttle
  • Bike storage
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 1993
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in reception
  • Television in common areas
  • Communal living room
  • Bike parking
  • Spa services
  • At least 80% of food locally sourced
  • Locally owned and organised tours and activities
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • Comprehensive recycling policy
  • Traditional architecture

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible lounge
  • Tile flooring in public areas
  • Hardwood flooring in public areas
  • Deep-pile carpet in room

Room amenities

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Pillow-top mattress
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually decorated

Freshen up

  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Cookware, dishes and utensils
  • Dishwasher
  • High chair

More

  • Housekeeping (on request)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately NZD 24 for adults and NZD 19 for children
  • Local area shuttle service is offered for an extra charge
  • Late checkout can be arranged for an extra charge of NZD 55.00 (subject to availability)
  • Credit card charges are subject to an extra charge of 3 per cent

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for NZD 35.0 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have lifts.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Property Registration Number 9429036926015

Also known as

Plateau Lodge
Plateau Lodge National Park Village
Plateau National Park Village
Plateau Lodge Motel
Plateau Lodge National Park Village
Plateau Lodge Motel National Park Village

Frequently asked questions

Does Plateau Lodge offer free cancellation for a full refund?
Yes, Plateau Lodge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Plateau Lodge?
Sorry, pets aren't allowed.
Is parking offered on site at Plateau Lodge?
Yes, there's free self parking.
What are the check-in and check-out times at Plateau Lodge?
Check-in start time: 2 PM; check-in end time: anytime. Check-out time is 10 AM. Late check-out is available for a charge of NZD 55.00 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Plateau Lodge and nearby?
During the winter, enjoy nearby recreation such as snowboarding and sledging, and return when the snow melts for cycling and hiking. Additional recreation nearby includes ecotours. Enjoy amenities such as spa services and a garden.
What's the area around Plateau Lodge like?
Plateau Lodge is located on the boardwalk, a short 8-minute walk from Fishers Track and 10 minutes' walk from Marton Sash and Door Cycling Park.

Plateau Lodge Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Very good

Outdoor tub was divine, everything else less so
I booked the king suite because I wanted to use the outdoor soaking tub. It was divine after a long day of travel. The water was very hot. The tubs are not private - you can be seen from the parking lot and the sidewalk on the public street - so I had to use it with my swimsuit on. The water pressure in the shower was excellent. The furnishings inside the studio are a bit tired. For example, the couch seems like something you would find at IKEA and is not built for commercial use. There was a body outline on the couch from repeated use (and perhaps by less than clean individuals). Perhaps the tiredness of couch tainted my perception of the cleanliness of the other surfaces, but the dark colored bed spread, pillows and carpet did not seem fresh and clean. The water tastes very bad - it basically ruined my cup of tea. I would offer filtered water for guests. Also, the sink was so small that it was nearly impossible to fill the kettle. The refrigerator was rancid. Perhaps it’s been overlooked while cleaning but there was spoiled dairy products inside that made the whole room smell when I opened it. This also contributed to the general feeling of uncleanliness.
Martine, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Lynnette, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Judith, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Janrylle, 1-night trip
Verified Expedia guest review

10/10 Exceptional

👍
Eric, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Fantastic stay with the kids. Clean warm quiet, lovely staff. Highly recommend
Shannan, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Nivetha, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great!
Natasha, 1-night family trip
Verified Expedia guest review

8/10 Very good

The lady on the front desk was lovely and helpful. The unit was a great set up for us with two small kids and even had a proper gas oven. We also really liked the communal area, with books and toys for the kids. The trampoline was great too! Thank you for having us, we would love to come back again!
Anneke, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Receptionist was lovley and helpful. Great place close to the snow. Restarsunts not far. Fair price
Jordan, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Very comfortable place
Jowel, 1-night trip
Verified Expedia guest review

8/10 Very good

sadie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean and tidy , friendly staff
Judd Andrzej, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

I was extremely happy I booked this property for our family get away. When I entered the room it was nice and cozy. The staff at reception was so helpful and understanding. Overall I loved my stay will be staying here in future. The property is well looked after in terms of cleaning and every other facility. I definitely recommend this property to other travellers. One more thing parents with kids will love the little play area this place has for kids. my 6 year old was in the play area that’s with the guest lounge and it had a nice fireplace just too amazing for this colder mornings.
Ziya, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Logan & Tim, 1-night trip
Verified Expedia guest review

4/10 Fair

The property was well located for the Tongariro Crossing shuttles, and good information was provided about local facilities. It was a shame that my own stay wasn’t a positive one - I spent one morning chasing a mouse around the room and was told there wasn’t anything they could do. Any aerosols used set off an alarm that woke everyone up at 6am. I feel like I massively overpaid for what felt more like a hostel experience.
Heather, 2-night trip
Verified Expedia guest review

10/10 Exceptional

We enjoyed our one night in National Park.
Karen, 1-night trip with friends
Verified Expedia guest review

6/10 Good

We booked a room in the lodge, and we rather disappointed in the room. The listing and the description did not match the room. The Expedia listing stated room was double with single (although the bed was listed as queen, it was not). The "single" was a bunk bed, and it made the room extremely cramped - and hard to move around. The listing should be more accurate, and clearly state that the rooms in the lodge share a bathroom at the end of the hall. The room was clean and well kept, but very cramped. Another room we saw in the lodge had only one bed and that configuration would be much better than the one we booked.
Jack, 1-night romance trip
Verified Expedia guest review

8/10 Very good

This is a hikers/skiers place — very basic but great location and reasonable price. We had a 2-bedroom unit— queen in one, two singles in other. Small living space included a good little kitchen. Right in the heart of the village so good access to everything. Beds were pretty soft, but passable. We’d stay there again given the great access. Pretty clean and pretty quiet.
Colin, 1-night family trip
Verified Expedia guest review

8/10 Very good

Can improve on hardware, but fantastic staff.
Great to have them drop us off at the train station at the end of our atay. They were also kind enough to let us check out later as our train left at 3pm. Vicky is passionate about her job and is very caring and friendly. Efficient and no fuss. The onky draw back is the the apartment we stayed has 2 levels, and going to the bathroom at night means negotiating steps which is not user friendly for the aged and the young. The heater in the sitting room is also very noisy and the sofa-bed is broken. Due to the above in-room issues, my husband didn't rest well. Otherwise it will be a five star.
Helen, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel
Great hotel, in great location Friendly helpful staff. Highly recommend. Will definitely return to this hotel
Sandra, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful! I stayed in a king pod, it was fantastic. It was spacious, clean, had a fridge, microwave and kettle. The lady at check in was very friendly and helpful. Highly recommend!
Loretta, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Mar, 1-night trip
Verified Expedia guest review

10/10 Exceptional

We choose this property as it was convenient when attempting the Tongariro crossing. We choose the shared facilities so much like a youth hostel with lots of kitchen equipment and shared bathroom. Really good to speak to other guests who had their own stories about their travels. Would stay here again as lots of other hikes around the area. The crossing was ama img as we luckily had a perfect sunny day.
Shaun, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Neat, tidy little lodge!
Janet, 1-night romance trip
Verified Expedia guest review