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Oaks Queenstown Shores Resort

Photo gallery for Oaks Queenstown Shores Resort

Property amenity
50-inch LCD TV with cable channels, TV
View from room
Premium bedding, desk, iron/ironing board, cots/infant beds
View from room

Overview of Oaks Queenstown Shores Resort

Oaks Queenstown Shores Resort

4.5 star property
Queenstown upmarket aparthotel with restaurant

8.2/10 Very good

1,290 verified guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Gym
  • Non-smoking
  • Refrigerator
  • Ski facilities
327-343 Frankton Road, Queenstown, 9197

Room options

About this area

What's nearby

  • On the waterfront

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 6 min drive
  • Free local area shuttle


  • Caribe Latin Kitchen - 3 min drive
  • Fergbaker - 3 min drive
  • Mrs Ferg - 3 min drive
  • Habebe's - 3 min drive
  • Fergburger - 3 min drive

About this property

Oaks Queenstown Shores Resort

A great choice for a stay in Queenstown, Oaks Queenstown Shores Resort is only 3.2 mi (5.1 km) from the airport. Guests can visit the fitness centre for a workout or grab a bite to eat at Shores Restaurant, which serves dinner. There's a terrace, and apartments offer LCD TVs and fridges. Fellow travellers say great things about the overall value and quiet guest rooms.



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance


  • Check-in time from 2:00 PM until anytime
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed
  • Service animals welcome

Property amenities


  • Near the beach


  • Snowboarding and cross-country skiing nearby
  • Ski storage


  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Free local area shuttle up to 3 km

Family friendly

  • Cots (infant beds): NZD 20.0 per night

Restaurants on site

  • Shores Restaurant

Food and drink

  • Fridge


  • 1 restaurant
  • Room service available


  • Premium bedding
  • Bed sheets provided
  • Rollaway/extra beds: NZD 49.0 per night


  • Shower
  • Hairdryer
  • Towels provided
  • Free toiletries


  • 50-inch LCD TV with cable service

Outdoor areas

  • Terrace
  • Barbecue


  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk


  • Service animals only (pets not allowed)


  • Lift
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Housekeeping (on request)
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Change of towels (on request)
  • 24-hour front desk

Location highlights

  • On the lake
  • On the waterfront
  • Near the boardwalk
  • In the mountains
  • In the suburbs

Things to do

  • Fitness centre
  • Skydiving nearby
  • Rafting nearby
  • Surfing/body boarding nearby
  • Ecotours nearby
  • Snowmobiling nearby
  • Golf nearby
  • Snowshoeing nearby
  • Parasailing nearby
  • Mountain biking nearby


  • 98 rooms

Special features


Shores Restaurant – This restaurant only serves dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Refundable deposits

  • Deposit: NZD 1 per stay

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 2 per cent

Renovations and closures

The property will be renovating from 1 December 2021 to 31 December 2024 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the aparthotel will make every effort to minimise noise and disturbance.

Children & extra beds

  • Cots/infant beds are available for NZD 20.0 per night
  • Rollaway beds are available for NZD 49.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser.


Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Please note that this property charges a fixed percentage fee on credit and debit card transactions.

Also known as

Oaks Shores
Oaks Shores Apartments Queenstown
Oaks Shores Queenstown
Oaks Shores Hotel Queenstown
Oaks Shores Apartments Apartment Queenstown
Oaks Shores Apartments Apartment
Oaks Shores Apartment Queenstown
Oaks Shores Apartment
Oaks Shores Apartments
Oaks Shores Hotel Queenstown
Oaks Shores
Oaks Queenstown Shores
Oaks Queenstown Shores Resort Aparthotel
Oaks Queenstown Shores Resort Queenstown
Oaks Queenstown Shores Resort Aparthotel Queenstown

Frequently asked questions

Does Oaks Queenstown Shores Resort offer free cancellation for a full refund?
Yes, Oaks Queenstown Shores Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Oaks Queenstown Shores Resort?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Are pets allowed at Oaks Queenstown Shores Resort?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Oaks Queenstown Shores Resort?
Yes, there's free self parking.
What are the check-in and check-out times at Oaks Queenstown Shores Resort?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
What is there to do at Oaks Queenstown Shores Resort and nearby?
Have fun with nearby winter activities such as ice skating, cross-country skiing and snowboarding, and in warmer months, enjoy a round of golf at the nearby golf course. Additional recreation nearby includes ecotours. Oaks Queenstown Shores Resort also has a fitness centre.
Are there restaurants at or near Oaks Queenstown Shores Resort?
Yes, there's an on-site restaurant, Shores Restaurant.
What's the area around Oaks Queenstown Shores Resort like?
Oaks Queenstown Shores Resort is located on the waterfront. Popular attractions include Onsen Hot Pools, which is 10 minutes away by car.



Very good




Staff & service




Property conditions & facilities


4/10 Fair

Good 2nd room.
Quality clean room. Barely any view partially blocked by building site. Wanted unserviced room but not given option. No restaurant. Not great location. Poor wifi.
Ed, 4-night trip
Verified guest review

8/10 Very good

Negar, 4-night family trip
Verified guest review

10/10 Exceptional

Queens Town break
A great 2-night stay - idylic location on the lake & shuttle available to Queenstown eateries. Room very comfortable, quiet& clean.
John, 2-night trip
Verified guest review

10/10 Exceptional

Oaks Queenstown
Slight hick up on check in with our room but Rachel, the Duty Manager, sorted it out quickly. Spacious clean rooms. Great lake views from bar.
K Thomson, 4-night trip
Verified guest review

6/10 Good

Our stay here wasn’t great. We booked a room with a supposed lakefront view but sadly didn’t receive this as a building in front under construction was in the way. Central heating was quite warm and no A/C available, we asked if it could please be turned down but this was not an option so ended up sleeping with the balcony door open overnight. Very understaffed (which is not their fault of course) so hotel couldn’t provide full room service daily which was quite disappointing. Service at reception wasn’t too bad and the staff were easy to deal with, good amount of parking. Overall this place isn’t too bad if you’re looking for a basic room to stay in Queenstown but not as nice of a place to stay as portrayed on the booking site, slightly disappointed as we paid a decent amount for the room.
Tonisha, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Yiu, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Nigel, 1-night trip
Verified guest review

10/10 Exceptional

We arrived at the oaks to smiling friendly staff who were helpful explained everything to us about our stay with them including letting us know that there restaurant was unavailable due to lack of staff but as I found out that was happening everywhere in Queenstown at that time due to a huge increase in people and visitors into there area and flu/Covid etc.This did not stop oaks hotel and resort from offering the best service to us even went as far as to add a special touch to our room by personally writing a happy birthday card to me and placing it in our room with chocolates.How lovely and special it made me feel thank you to your amazing staff for going the extra mile.Cant rate this place highly enough everything is well done clean our room was a hotel studio we had a lovely view of the lake whakatipu from our king size bed.Our room was located right up the top of the entrance with parking out front that we could park in.But parking is not reserved first in first served basis.They run a shuttle to the city centre for customers at set times which I thought was brilliant we never used it as we had a car rental but still lovely if you want to check out the night life do some exciting stuff in the city centre and get picked up after shopping perfect.We had everything we needed nice warm room cozy underfloor heating in bathroom wifi,cutlery etc,shampoo ,conditioner,soap,all those things you need for a comfortable stay towels etc replaced daily with coffee and tea and milkpods
Lauree, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Andreas, 19-night trip
Verified guest review

6/10 Good

Room servicing - non existent
Matt, 2-night family trip
Verified Wotif guest review