DoubleTree by Hilton Queenstown

Photo gallery for DoubleTree by Hilton Queenstown

Primary image
Room
Room
Room
Room

Overview of DoubleTree by Hilton Queenstown

DoubleTree by Hilton Queenstown

4.5 star property
Luxury hotel in Kawarau Falls with restaurant and bar/lounge

8.4/10 Very good

998 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Internet access
  • Gym
  • Non-smoking
  • Air conditioning
Map
Kawarau Village 79 Peninsula Road, Kawarau Falls, 9300
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • WiFi in the lobby
  • Internet in the lobby
  • Ski rentals
  • Ski storage
  • Ski passes
  • Fitness center
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
For families
  • Babysitting (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • On the waterfront
  • The Remarkables Ski Area - 60 min drive

Getting around

  • Queenstown Intl. Airport (ZQN) - 5 min drive

About this property

DoubleTree by Hilton Queenstown

A great choice for a stay in Kawarau Falls, DoubleTree by Hilton Queenstown is just 2.2 mi (3.5 km) from the airport. Guests can visit the fitness center for a workout or grab a bite to eat at Me & Mee Noodle Bar, which serves Asian cuisine and is open for dinner. Other highlights at this luxurious hotel include a bar/lounge and a snack bar/deli. Fellow travelers say great things about the helpful staff and location.

Languages

Chinese (Mandarin), English, French, German, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast
At check-in, guests must provide a record of full COVID-19 vaccination
This information is provided by our partners.

At a glance

Hotel size

  • 98 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • WiFi and wired Internet access in public areas*
  • Free WiFi in rooms

Parking

  • Onsite self parking (NZD 16 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:00 AM–11 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Babysitting (surcharge)

What to do

  • Ski passes
  • Shopping
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Ski lessons nearby
  • Water skiing nearby
  • Skydiving nearby
  • Snowboarding nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Ski equipment rentals
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 2011
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • Fitness center

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • French
  • German
  • Korean

Room amenities

Be entertained

  • IPod docking station
  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Free newspapers
  • Free WiFi and wired Internet (surcharge)

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Me & Mee Noodle Bar - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Stacks Pub - This restaurant serves lunch and dinner. Open daily.
Wakatipu Grill - This restaurant serves breakfast and dinner. Open daily.

Fees & policies

Optional extras

  • WiFi is available in public areas for NZD 14.95 (rates may vary)
  • Wired Internet access is available in guestrooms for NZD 9.95 (rates may vary)
  • Wired Internet access is available in public areas for NZD 14.95 (rates may vary)
  • Full breakfast is offered for an extra charge of NZD 35 per person (approximately)
  • Credit card charges are subject to an extra charge of 2 percent

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Self parking costs NZD 16 per day

Pool, spa, & gym (if applicable)

  • Facilities are accessible for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

At check-in, guests must provide a record of full COVID-19 vaccination.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Access to the indoor swimming pool, hot tub, sauna, and steam room is available for a surcharge.

Also known as

Hilton Kawarau
Kawarau
Kawarau Hilton
Kawarau Hotel
Kawarau Hotel Hilton
Kawarau Hotel Managed Hilton
Kawarau Hotel Managed Hilton Queenstown
Kawarau Managed Hilton
Kawarau Managed Hilton Queenstown
DoubleTree Hilton Queenstown Hotel
DoubleTree Hilton Queenstown
Kawarau Hotel, Managed By Hilton Hotel Queenstown
DoubleTree by Hilton Queenstown Hotel
DoubleTree by Hilton Queenstown Kawarau Falls
DoubleTree by Hilton Queenstown Hotel Kawarau Falls

Frequently asked questions

Overall score and ratings

8.4

Very good

9.0/10

Cleanliness

8.7/10

Staff & service

8.4/10

Amenities

8.5/10

Property conditions & facilities

7.7/10

Eco-friendliness

10/10 Exceptional

Peter, 1-night trip
Verified Hotels.com guest review

8/10 Very good

3-night trip
Verified Hotels.com guest review

8/10 Very good

great stay, easy check in check out very pleasant service
Kim, 1-night family trip
Verified Wotif guest review

8/10 Very good

Convenient. But we spent a long time waiting for staff to attend the desk when our card key didn’t work.
Suzanne, 1-night romance trip
Verified Wotif guest review

8/10 Very good

Easy checkin and everything was great. Not sure what happened as we were there for 4 days & 2 of the days we didn’t have our room cleaned (not that, that was a big issue) it just would’ve been nice to have clean fresh towels and toilet paper. However, everything was as described and the staff were very friendly.
Carrie, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great facility and friendly staff
Carl, 2-night trip
Verified Wotif guest review

10/10 Exceptional

The property was tidy and hassle free.
Tutere, 3-night trip
Verified Expedia guest review

8/10 Very good

Great place to stay, except our room view was of a huge concrete retaining wall , Other than that good
Julie, 1-night family trip
Verified Expedia guest review

6/10 Good

The light fitting in my room was hanging from the ceiling and the TV remote didnt work. Theres a very weird step between lounge and bathroom.
Shane, 1-night business trip
Verified Expedia guest review

4/10 Fair

Didnt like that most facilities were closed and that we didnt know that until we arrived.
Lynette, 1-night romance trip
Verified Wotif guest review