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The Rees Hotel and Luxury Apartments

Photo gallery for The Rees Hotel and Luxury Apartments

Breakfast and dinner served
Balcony
Balcony
View from room
Executive Penthouse, 2 Bedrooms, Lake View | View from room

Overview of The Rees Hotel and Luxury Apartments

The Rees Hotel and Luxury Apartments

5.0 star property
Luxury hotel in Queenstown with restaurant and bar/lounge

9.4/10 Exceptional

1,007 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Refrigerator
The price is AU$479
Price available on 2/2/2023
Map
377 Frankton Road, Queenstown, 9300

Room options

About this area

What's nearby

  • On the waterfront

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 6 min drive
  • Free local area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • 1876 - 3 min drive
  • The Exchange - 4 min drive
  • Caribe Latin Kitchen - 4 min drive
  • Tham Nak Thai - 4 min drive
  • Habebe's - 4 min drive

About this property

The Rees Hotel and Luxury Apartments

The Rees Hotel and Luxury Apartments is only 3 mi (4.9 km) from the airport and offers a shuttle. You can indulge in massages, body wraps or manicures and pedicures, and True South Dining Room serves breakfast and dinner. A bar/lounge, a 24-hour fitness centre and a fitness centre are other highlights at this luxurious hotel. The helpful staff and location get good marks from fellow travellers.

Languages

Chinese (Mandarin), Dutch, English, French, German, Indonesian, Italian, Japanese, Portuguese, Russian, Spanish, Swedish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and COVID-19 Guidelines (WHO)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 152 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free covered on-site self-parking
  • Free on-site motorhome/coach/lorry parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle*

Off-site

  • Free area shuttle within 3 kilometers

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free local shuttle
  • Childcare in room (surcharge)
  • Children's menu
  • Children's games

What to do

  • Private winery tours
  • Winery release events
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Surfing/body boarding nearby
  • Scooter/moped hire nearby
  • Skydiving nearby

Working away

  • Business centre
  • Meeting room
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Ski storage

Facilities

  • 5 buildings/towers
  • Built in 2008
  • Safe-deposit box at front desk
  • Library
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness centre
  • Spa services

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • Chinese (Mandarin)
  • Dutch
  • English
  • French
  • German
  • Indonesian
  • Italian
  • Japanese
  • Portuguese
  • Russian
  • Spanish
  • Swedish

Room amenities

Be entertained

  • IPod docking station
  • Flat-screen television
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Heating
  • Portable fan
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Premium bedding
  • Cot/infant bed (surcharge)

What to enjoy

  • In-room massage
  • Balcony or patio
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • High chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Eco-friendly toiletries
  • Recycling
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body wraps, body scrubs and body treatments.

Dining

True South Dining Room – This fine-dining restaurant serves breakfast and dinner. A children's menu is available. Reservations are required.
Bordeau Lounge – This lobby lounge serves breakfast, brunch, lunch and dinner. A children's menu is available. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Mandatory fees

The listed credit card fee applies to American Express transactions. The transaction fee is 2.5% for other credit cards and international debit cards.

Optional extras

  • Full breakfast is offered for an extra charge of NZD 32.5 per person (approximately)
  • Airport shuttle service is offered for an extra charge
  • Late checkout can be arranged for an extra charge of NZD 35 (subject to availability)
  • Credit card charges are subject to an extra charge of 3.5 per cent

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Cots/infant beds are available for NZD 20.00 per stay

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and COVID-19 Guidelines (WHO).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property uses eco-friendly cleaning products.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

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Frequently asked questions

Does The Rees Hotel and Luxury Apartments offer free cancellation for a full refund?
Yes, The Rees Hotel and Luxury Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Rees Hotel and Luxury Apartments?
As of 28 Jan 2023, prices found for a 1-night stay for 2 adults at The Rees Hotel and Luxury Apartments on 2 Feb 2023 start from AU$479, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Rees Hotel and Luxury Apartments?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Rees Hotel and Luxury Apartments?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Rees Hotel and Luxury Apartments?
Yes, there's free self parking. Free motorhome/bus/lorry parking and electric car charging are available.
Is an airport shuttle service offered by The Rees Hotel and Luxury Apartments?
Yes, an airport shuttle is available.
What are the check-in and check-out times at The Rees Hotel and Luxury Apartments?
You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Late check-out is available for a charge of NZD 35 (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at The Rees Hotel and Luxury Apartments?
No, this hotel doesn't have a casino, but SKYCITY Wharf Casino (4-min drive) and Skycity Queenstown Casino (16-min drive) are both nearby.
What is there to do at The Rees Hotel and Luxury Apartments and nearby?
Have fun with nearby winter activities such as cross-country skiing, snowboarding and sledging, and in warmer months, enjoy a round of golf at the nearby golf course. Additional recreation nearby includes casino gaming, ecotours and hunting. Enjoy amenities such as a 24-hour fitness centre and spa services.
Are there restaurants at or near The Rees Hotel and Luxury Apartments?
Yes, there's an on-site restaurant, True South Dining Room. Nearby restaurants include Bespoke Kitchen (2 mi).
Does The Rees Hotel and Luxury Apartments have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around The Rees Hotel and Luxury Apartments like?
The Rees Hotel and Luxury Apartments is a short 6-minute drive from Queenstown (ZQN-Queenstown Intl.) and 3 minutes' walk from Lake Wakatipu. Travellers say that this hotel is in a good location.

Reviews

9.4

Exceptional

9.7/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.5/10

Property conditions & facilities

9.3/10

Eco-friendliness

Reviews

10/10 Exceptional

Amazing Room in Queenstown
Amazing rooms with excellent view of the lake. Could use a little more dining options, but there is always UberEat to cater for different taste buds. 30 mins walk away from town center, so do catch the shuttle bus or get a rental car.
Alan, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Timoithy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic stay
The best stay of our entire trip! We loved everything about our stay, especially the dual bathrooms and the fireplace. The heated tiles were a luxe little touch and also loved the skincare brand they use! The only con is that they're not in the center of town, but there's a shuttle every hour and it's a short cab ride.
Helen, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Stacy, 6-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Alecsey, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

This hotel deserves all the good comments. I had a wonderful time for my 6 nights stay here. The cleanness and the services are higher than my expectations. Will definitely recommend it to everyone. My check in time had been delayed due to the large amount of check out that day, but Victor from the reception was very considerate and we all had been taken good care of.
Meiyi, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

The best stay!
We absolutely love staying at the Rees! The staff is amazing - always so friendly, knowledgeable and attentive. The rooms are exquisite and comfortable with every amenity you could want. Amazing views of the lake too. We had the best meal and service in the dining room of our entire trip. We love staying here and always look forward to our stay. This is exactly what a 5 star hotel should strive to be!
Jessica, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Catherine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff was the highlight of our stay at the Rees. Absolutely amazing
Cengiz, 5-night family trip
Verified Orbitz guest review

8/10 Very good

Beautiful room, with large living area, warm electric fireplace, and comfy beds and pillows especially. View (even just from the mountain view room) was beautiful. Check in was very smooth and welcoming as they accommodated an early check in request. The only note would be that we only discovered on our last morning that eggs could be ordered on request for breakfast – it would have been helpful if one of the breakfast dining staff has mentioned this earlier.
Tiia, 3-night family trip
Verified Expedia guest review