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Villa del Lago

Photo gallery for Villa del Lago

View from room
On the beach, beach towels, snorkelling, fishing
Lakeview Suite, 1 Bedroom | View from room
View from room
Panaoramic Lakefront Suite, 1 Bedroom | View from room

Overview of Villa del Lago

Villa del Lago

5.0 star property
Queenstown luxury apartments with kitchens
9.4 out of 10 Exceptional
9.4/10 Exceptional

286 verified Hotels.com guest reviews

Property highlights

  • Kitchen
  • Laundry facilities
  • Free parking
  • Free WiFi
  • Lounge area
  • Separate bedrooms
Map
249 Frankton Road, Queenstown, 9300
Main amenities
  • 16 smoke-free apartments
  • Housekeeping (on request)
  • On the beach
  • Ski storage
  • Beach towels
  • In-room childcare
  • Terrace
  • Garden
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
Feel at home
  • Children stay free
  • Cots/infant beds (surcharge)
  • Babysitting (surcharge)
  • Kitchen
  • Private bathroom
  • Separate bedroom

Room options

About this area

What's nearby

  • On the beach
  • Skyline Gondola - 11 min drive
  • Coronet Peak Ski Area - 18 min drive
  • The Remarkables Ski Area - 22 min drive

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 6 min drive

Restaurants

  • Cookie Time - 3 min drive
  • Starbucks - 3 min drive
  • Pig and Whistle Pub - 3 min drive
  • 1876 Bar & Restaurant - 3 min drive
  • Speights Ale House - 3 min drive
Map

About this property

Villa del Lago

A great choice for a stay in Queenstown, Villa del Lago is only 3.5 mi (5.6 km) from the airport. Freebies such as WiFi and self-parking are added perks, and guests can keep active with on-site hiking/biking trails and snorkelling. A terrace and a garden are other highlights, and apartments feature fireplaces and kitchens. Fellow travellers say great things about the helpful staff and location.

Languages

Catalan, Chinese (Mandarin), English, Filipino, French, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Social distancing measures in place
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 2:00 PM until 10:00 PM
  • Minimum check-in age – 23
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 9:00 AM - 5:00 PM
  • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 23

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets not allowed

Property amenities

Beach

  • On the beach
  • Beach towels

Ski

  • Close to a ski area, ski runs and ski lifts
  • Cross-country skiing, downhill skiing and ski equipment hire shops nearby
  • Ski storage

Pool/Spa

  • Hot springs nearby
  • Massages

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site

Family friendly

  • Cots (infant beds): NZD 35.0 per stay
  • Children stay for free (see details)
  • Babysitting (surcharge)

Kitchen

  • Fridge
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Cookware/dishes/utensils
  • Rice cooker
  • Toaster
  • Freezer

Bedrooms

  • Premium bedding
  • Select Comfort bed
  • Bed sheets provided
  • Egyptian cotton sheets
  • Pillow-top mattress
  • Rollaway/extra beds: NZD 50.0 per day

Bathrooms

  • Combined shower/bath
  • Rainfall shower head
  • Toilet paper
  • Shampoo
  • Free toiletries
  • Hairdryer
  • Soap

Living spaces

  • Fireplace
  • Living room
  • Dining room
  • Sitting area
  • Heated floors

Entertainment

  • 55-inch smart TV with cable service
  • DVD player

Outdoor areas

  • Terrace
  • Balcony or patio
  • Barbecue
  • Garden

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Heating
  • Portable fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height worktop and sink
  • No lift (single-level property)
  • Soundproofing
  • Wheelchair-accessible
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Safe
  • Multilingual staff
  • Housekeeping (on request)
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • Free newspapers

Location highlights

  • On the bay
  • On the lake
  • On the waterfront
  • Near the boardwalk
  • Near the airport
  • In the mountains
  • Near a health or beauty spa
  • Near a hospital

Things to do

  • Public winery tours
  • Hiking/biking trails on site
  • Snorkelling on site
  • Bike hire on site
  • Fishing on site
  • Golf nearby
  • Kayaking nearby
  • Casino nearby
  • Snowshoeing nearby
  • Scuba diving nearby
  • Golf lessons nearby
  • Segway hire/tours nearby
  • Boat tours nearby
  • Safari tours nearby

Safety features

  • Fire extinguisher
  • Smoke detector

General

  • 16 rooms
  • 3 floors
  • 9 buildings
  • Access via exterior cooridors

Fees & policies

Optional extras

  • Credit card charges are subject to an extra charge of 2.75 per cent
  • Housekeeping is available for an additional fee

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Cots/infant beds are available for NZD 35.0 per stay
  • Rollaway beds are available for NZD 50.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Contactless check-in and contactless check-out are available.

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Villa Lago Aparthotel
Villa Lago Aparthotel Queenstown
Villa Lago Queenstown
Villa Del Lago Hotel Queenstown
Villa del Lago Aparthotel
Villa del Lago Queenstown
Villa del Lago Aparthotel Queenstown

Frequently asked questions

Does Villa del Lago offer free cancellation for a full refund?
Yes, Villa del Lago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Villa del Lago?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Villa del Lago?
Sorry, pets aren't allowed.
Is parking offered on site at Villa del Lago?
Yes, there's free self parking.
What are the check-in and check-out times at Villa del Lago?
You can check in from 2:00 PM - 10:00 PM. Check-out time is 10:00 AM. Contactless social distancing and check-out are available.
What is there to do at Villa del Lago and nearby?
Have fun with on-site activities such as fishing, snorkelling and hiking. Additional recreation nearby includes hot springs, casino gaming and safari tours. Villa del Lago also has a garden.
Does Villa del Lago have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a coffee maker, a toaster and a rice cooker.
Does Villa del Lago have any outdoor private spaces?
Yes, each apartment features a balcony or patio.
What's the area around Villa del Lago like?
Villa del Lago is located on the waterfront, a short 1-minute walk from Lake Wakatipu. The local area is popular with nature enthusiasts and our guests say that it is very quiet.

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.3/10

Amenities

9.5/10

Property conditions & facilities

Reviews

10/10 Exceptional

Perfect weekend
Such a lovely, quiet and peaceful place to stay. Its approx 20 mins walk from the centre of Queenstown, but there are bus routes which make the journey quick and easy. The views from the property are amazing! We loved our stay!
Michael, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

great location, very clean and well maintained, excellent stay!
Robert, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

This is a great property to use for an extended stay. Spacious, full kitchen and fantastic view. Easy 25 min walk to the centre of Queenstown.
Karl, 5-night romance trip
Verified Expedia guest review

6/10 Good

Overall this was an OK stay for my wife and myself. The property is a really cool waterfront property, but there are several reasons why I marked it down. First there is minimal parking and it is almost always full so be aware if you drive yourself. Second the shower water pressure was super low so taking a shower was not very enjoyable. And lastly, the TVs are smart TVs but you can’t access any streaming services. Other than those, this place had a great view, and was nice and clean.
Verified Expedia guest review

6/10 Good

Views were great facilities were average for the price needs more cooking utensils if being advertised for full kitchen facilities Bathroom shower leaked so bad we had to call service have us towels to mop up
Chris, 3-night trip
Verified Hotels.com guest review

8/10 Very good

We had a wonderful stay. The apartment was spacious and had spectacular views. It’s about a 20 minute walk into the centre of Queenstown. We had a plumbing problem in the kitchen that was quickly rectified by the property manager.
Verified Wotif guest review

8/10 Very good

Sarah, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rick, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely view, nice lakeside walking path to Queentown. Will stay again.
Janice, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Great view and very comfortable
2nd time staying here and love the fireplace and view. Great set up with a little kitchen and table. Underfloor heating and heated towel rack in the bathroom.
Nina, 5-night trip
Verified Hotels.com guest review