Newcastle Jesmond Hotel

3.0 star property
Beaux Arts hotel within easy reach of St. James' Park
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Newcastle Jesmond Hotel

Lobby sitting area
Classic Room, Multiple Beds
Hallway
Exterior
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Laundry facilities
  • Free parking
  • Non-smoking
  • Free WiFi

Main amenities (5)

  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Luggage storage
  • TV in a common area

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Laundry facilities
  • Blackout curtains
  • Premium bedding

Room options

Available filters for rooms
Showing 5 of 5 rooms

Double Room (Small)

Highlights

Soundproofed
Individually furnished
Individually decorated
Free cots/infant beds
LCD TV
Egyptian cotton bed sheets
Premium bedding
Select Comfort bed
  • 7 sq m
  • Sleeps 3
  • 1 Double Bed

Basic Triple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Free cots/infant beds
LCD TV
Egyptian cotton bed sheets
Premium bedding
Select Comfort bed
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Classic Single Room

Highlights

Soundproofed
Individually furnished
Individually decorated
LCD TV
Blackout curtains
Select Comfort bed
Premium bedding
Egyptian cotton bed sheets
  • 6 sq m
  • Sleeps 1
  • 1 Single Bed

Double Room, 1 Double Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
LCD TV
Blackout curtains
Select Comfort bed
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 Double Bed

Classic Room, Multiple Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
LCD TV
Blackout curtains
Select Comfort bed
Premium bedding
Egyptian cotton bed sheets
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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About the area

Map
105 Osborne Road, Newcastle-upon-Tyne, England, NE2 2TA

What's nearby

  • University of Newcastle-upon-Tyne - 20 min walk - 1.7 km
  • Northumbria University - 4 min drive - 3.0 km
  • Newcastle-upon-Tyne Theatre Royal - 4 min drive - 3.1 km
  • St. James' Park - 5 min drive - 3.4 km
  • Quayside - 5 min drive - 3.5 km

Getting around

  • Newcastle (NCL-Newcastle Intl.) - 16 min drive
  • Manors Station - 7 min drive
  • Newcastle Central Station - 12 min drive
  • Heworth Station - 14 min drive
  • West Jesmond Station - 7 min walk
  • Ilford Road Station - 15 min walk
  • Jesmond Station - 17 min walk

Restaurants

  • ‪Lonsdale Hotel - ‬7 min walk
  • ‪Pizzeria Francesca - ‬7 min walk
  • ‪Osbornes - ‬3 min walk
  • ‪Caffè Nero - ‬2 min walk
  • ‪Spy - ‬2 min walk

About this property

Newcastle Jesmond Hotel

At Newcastle Jesmond Hotel, you'll be a short five-minute drive from St. James' Park and Quayside. Freebies such as WiFi and self-parking are added perks, and guests looking to stay active can experience the nearby hiking/biking trails. Public transportation is close by: West Jesmond Station is only 7 minutes on foot.

Languages

Arabic, English, French, Spanish

At a glance

DONE

Hotel size

    • 21 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: 11:30 PM
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Check-out time is 10:00 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests will receive an email 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
    • This property doesn't offer after-hours check-in
    • Prior to arrival, you must complete online registration via a secure link
    • You will be asked to provide the property with a copy of your passport after booking
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • Free off-site parking nearby
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Hiking/biking trails nearby

Services

  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Television in common areas
  • Beaux Arts architecture

Accessibility

  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • LCD television
  • Digital TV channels

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Selected Comfort mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Fees & policies

Refundable deposits

  • Deposit: GBP 35 per accommodation, per stay
  • A damage deposit of GBP 35 will be collected before check-in

Optional extras

  • Early check-in can be arranged for an extra charge of GBP 35 (subject to availability)
  • Late checkout can be arranged for an extra charge of GBP 35 (subject to availability)

Renovations and closures

This property is closed from 8 September 2023 to 7 September 2025 (dates subject to change).

Policies

Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Jesmond
Hotel Jesmond Newcastle
Hotel Newcastle Jesmond
Jesmond Hotel
Jesmond Hotel Newcastle
Jesmond Newcastle
Jesmond Newcastle Hotel
Newcastle Hotel Jesmond
Newcastle Jesmond
Newcastle Jesmond Hotel
Newcastle Jesmond Hotel Newcastle-upon-Tyne
Newcastle Jesmond Newcastle-upon-Tyne
Newcastle Jesmond Hotel Hotel
Newcastle Jesmond Hotel Newcastle-upon-Tyne
Newcastle Jesmond Hotel Hotel Newcastle-upon-Tyne

Frequently asked questions

Is Newcastle Jesmond Hotel currently open?
This property is closed from 8 September 2023 to 7 September 2025 (dates subject to change).
Are pets allowed at Newcastle Jesmond Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Newcastle Jesmond Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Newcastle Jesmond Hotel?
Check-in start time: 4:00 PM; check-in end time: 11:30 PM. There's a charge of GBP 35 for early check-in (subject to availability). Check-out time is 10:00 AM. Late check-out is available for a charge of GBP 35 (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Newcastle Jesmond Hotel?
No, this hotel doesn't have a casino, but Genting Casino Newcastle (5-min drive) is nearby.
What is there to do at Newcastle Jesmond Hotel and nearby?
Have fun during the warmer months with activities nearby such as hiking.
What's the area around Newcastle Jesmond Hotel like?
Newcastle Jesmond Hotel is in Jesmond, a short 7-minute walk from West Jesmond Station and 20 minutes' walk from University of Newcastle-upon-Tyne.

Newcastle Jesmond Hotel Reviews

Reviews

8.0

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Fair

Marie celeste
Change of owner not communicated prior to stay, nor how to check in. I had to phone several numbers to find this out.Room very small, we never saw any other guests (were we tho only ones). Coffee and tea provided but no milk and no refresh of supplies during our stay. No housekeeping. Tiny room, basic bathroom. On the plus side when I did get through to the number full details on check in were provided and the 2 staff members who were there that day were helpful.
Rebecca, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Samantha, 2-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Lee, 3-night trip
Verified Expedia guest review

2/10 Poor

Adele, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jonathan, 2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Very poor 1 star
Booked and paid for breakfast. No food available all closed down looks like a derelict building. No staff. Keyless entry good. But oh my god how many texts and duplicate emails from the owners about getting in. Checking out and give us a review. No staying again.
Vincent, 2-night trip
Verified Hotels.com guest review

2/10 Poor

John, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Non refundable damage charge
Nothing wrong with the room however i had to pay an additional mandatory charge of £12.50 for an non refundable damage waver prior to check in which I was not made aware of prior to booking. Most hotels I have been too put a charge agaist your card which is refunded on check out but not this hotel. This additional charge needs to be reflected in the price when booking
Martin, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Unimpressed
Awful, firstly i couldn't get into my room and there is no reception you are sent codes to enter, it didn't work, it took over an hour before someone responded to my messages and answered the phone. It was then dealt with promptly and i was moved to another room. In my room there was a dirty towel hanging in the bathroom, the toilet couldn't fill it was running all night, very annoying and then my kettle didnt work.
Joan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel, great location
We booked this hotel for gnr, the location is brilliant, buses run past front of hotel, 5 min walk to metro, plenty of shops and bars close by ,city centre close by, 15 min walk. limited parking on site if available.the coded entries are good, never saw a staff member, all pleasantly decorated throughout, our room was on 4th floor, nice and cosy, well equiped with iron and board, hairdryer, tv. Kettle with tea and coffee.Even complimentary toiletries. Bathroom was a wet room, plug hole was full of clumps of hair and toilet seat lid was broken at hinges. And the tv got no reception.
Dawn, 1-night trip
Verified Hotels.com guest review

6/10 Good

Weekend jaunt.
It served its purpose but I wouldn't stay again. On site parking was a bonus. Bed not very comfortable and creaked! Sheets too small for the bed. 2 lights bulbs out. No teaspoons to make tea. No glass in the bathroom. Little things but inconvenient. Expensive for bed and no breakfast. Still waiting for refund of deposit!
Christine, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Do not book!
We would never have booked this hotel if it was made clear that it was staff less and also that the hotel was under construction, hassle from the minute we arrived at the property regarding codes to get into the hotel then codes to get into the room! The place was covered in dust due to the construction I have left the hotel very ill due to this as I have sever asthma! The place is very run down outside and inside we didn’t have any large/regular size towel when arriving had to phone 4 different times to get this sorted we got hung up on 3 times! Room was far too hot only a old broken fan to cool the room down will definitely not be back nor will I recommend this either very disappointed & the fact we got a email saying they pay £20 Amazon voucher for 5 star reviews just shows how desperate they are for this
Karma, 3-night trip with friends
Verified Hotels.com guest review

6/10 Good

A bit of a moan
No staff available at this hotel - all key codes - but before we were allowed access I had to pay £12.50 as a damage waiver which I am still waiting to have it paid back. I have emailed the hotel but am still waiting ( 3 days ) for a response. It would have been nice to know when we booked that this was going to happen when we booked. The stay itself was just OK. Finding a bag of laundry in the room was a surprise but there was nobody to hand it to so we left in what used to be reception. Banging doors throughout Friday night didn't help in getting a nights sleep. How this ' hotel ' could resolve any real problems with noisy guests or other issues I have no idea. It wasn't a disaster but we would never consider staying there again.
P, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Not what is seems Jesmonds worst accommodation
This is not a hotel it is rooms via unknown bandb operator no reception no food had to pay an insurance premium and have ID verification this was not good and won't be going again and if this is the way forward for hotel stays won't be going anywhere like this and will use known hotel chains like Travelodge or Premier Inns which have excellent friendly service. This type of accommodation is no good for anyone without technology.
Sue, 2-night trip
Verified Hotels.com guest review

2/10 Poor

David, 1-night trip
Verified Hotels.com guest review

4/10 Fair

I stayed here last year and it was excellent ,this year it has gone staff less and it was not the best ,no milk in the room for re and coffee and the old dining area is now just a storage for equipment ,I was greeted by a security guard eating a keebab when I arrived ! Change from September to July is not good ,it’s a shame as it was amazing last year
matthew, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Samuel, 1-night trip
Verified Hotels.com guest review

2/10 Poor

First time using this property and 'Luke Stays'. There are no staff at this property it is all\done by entry codes. On arrival there were no spaces left in the rear car park even though I was told there would be parking. The whole area is permit parking so trying to find a place to park is really quite difficult. Not what you need after a 100 mile drive and at 9.00 pm. Trying to enter the building from the car park (to drop the bags off) there was an unusual coded door lock that was not included in the pre visit video's. Entry by the code pad at the front door was okay and the code given was as notified in pre visit information. However, we could not find the key box that contained our key to the room. The room lock was not part of pre visit information and we were looking for a key lock that actually wasn't there. After nearly half an hour and in a fit of despair my partner found there was a key pad on the room door (it was really quite difficult to make the numbers appear - it already must be suffering from use). After several attempts as the touch pad didn't always recognise the touch, we gained access. The rooms were tiny; there was dust behind the bathroom door (clearly never been cleaned with bathroom door shut); the room was very hot - even with window wide open; bed was two singles pushed together and really quite uncomfortable. I particularly object to the paperwork to be completed in advance and the hided cost of the damage waver. Iwill avoid in future.
Ian, 2-night romance trip
Verified Ebookers guest review

4/10 Fair

We didn't have a good experience with this property. When I booked I chose it as it had breakfast & good reviews. We found out a couple of days before the stay that it had changed ownership and was now 'staffless'. I only discovered there was no breakfast after phoning up when I got no reply to my message about dietary requirements. I was also faced with an extra £13 nonrefundable damage waiver fee before they'd release the check in codes. On the listing it said there was a refundable security deposit. They hadn't changed their Expedia listing at all. I am still waiting for the return call I was promised regarding a partial refund due to booking a service that wasn't provided and facing extra fees not agreed at booking. The room itself was very small, very tired looking, extremely hot & needing some tlc. Someone had clearly painted the ceiling at some point as there were flecks of white paint over the headboard, wall paper etc and the file telling us about all the non existing breakfast and room service was filled with flakes of dry paint. There was no toilet roll in the room. We messaged the owners (all communications were via WhatsApp) and they said they'd sort it. An hour later they called with the room code for an adjacent room so we could take their toilet roll. The bathroom is a wet room style so after showering you spend the rest of the night stepping into a puddle everytime you go to the toilet. The cleaner obviously never cleans behind the bathroom door either...
Jenni, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

It’s was fine bed wasn’t very comfortable could do with more toilet roll
Claudia, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Do not book!
We arrived and could not gain access to the hotel.The door was boarded up and the hotel was empty.Having spoken to staff at the neighbouring hotel, we were not the first people that day that had the same issue.Seemingly the hotel had been having issues with staff.i am awaiting a response and a refund.Do not book this hotel!!!!
Jennifer, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Emily, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Rebecca, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Hotel we booked did not recognise our reservation
We never checked in as we were unable to We rang several times and the system did not recognise our confirmation code We also tried chat bot and it stated it could not help but would find someone who could We waited over an hour and never heard anything so we drove back home to Nottingham
Julie, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Peter, 1-night trip
Verified Hotels.com guest review