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Malmaison Newcastle

4.0 star property
Boutique hotel with spa, near Quayside

Photo gallery for Malmaison Newcastle

Signature Suite
Front of property
Cocktail bar
Reception
Lobby sitting area
Malmaison Newcastle, nestled in Quayside, offers a tranquil retreat. Enjoy the on-site spa with massages and aromatherapy or stay active at the gym. With Brasserie's delicious British cuisine and helpful staff nearby, this hotel has left a lasting impression on guests who rave about its excellent breakfast and location.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Air conditioning
  • Bar
  • Pet-friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Self parking
  • 24-hour room service
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Conference space
  • Wedding services

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is AU$174
includes taxes & fees
3 Aug - 4 Aug

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Bridge View Twin

Bridge View Twin | View from room

Bridge View Twin

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
  • 18 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Separate bedroom
Private bathroom
Bathrobes
Hairdryer
  • 26 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Bridge View Room

1 bedroom, in-room safe, desk, blackout curtains

Bridge View Room

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
  • 18 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Deluxe Bridge View

Club Deluxe Bridge View

Club Deluxe Bridge View

9.0 out of 10
Wonderful
(22 reviews)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Separate bedroom
Private bathroom
Bathrobes
Hairdryer
  • 25 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite

Signature Suite

Signature Suite

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Plasma TV
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
  • 4 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite

Suite

Suite

8.0 out of 10
Very good
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Separate bedroom
Private bathroom
Bathrobes
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

View from room

Standard Double Room

9.2 out of 10
Wonderful
(56 reviews)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Double

Standard Double Double

Standard Double Double

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
  • 24 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Deluxe

Club Deluxe

Club Deluxe

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Separate bedroom
Private bathroom
Bathrobes
Hairdryer
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

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  • Parking available
  • Free WiFi
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  • Air conditioning
9.8 out of 10, Exceptional, 92 reviews
The price is AU$199
includes taxes & fees
28 July - 29 July
Dakota Newcastle
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About the area

Map
104 Quayside, Newcastle-upon-Tyne, England, NE1 3DX

What's nearby

  • Quayside - 2 min walk - 0.2 km
  • The Glasshouse - 4 min walk - 0.4 km
  • Northumbria University - 6 min walk - 0.6 km
  • St. James' Park - 18 min walk - 1.6 km
  • University of Newcastle-upon-Tyne - 18 min walk - 1.6 km

Getting around

  • Newcastle (NCL-Newcastle Intl.) - 17 min drive
  • Heworth Station - 5 min drive
  • Manors Station - 9 min walk
  • Newcastle Central Station - 15 min walk
  • Manors Station - 10 min walk
  • Central Station - 15 min walk
  • Central Station - 15 min walk

Restaurants

  • ‪Pitcher & Piano Newcastle - ‬2 min walk
  • ‪The Glasshouse - ‬12 min walk
  • ‪Aneesa's - ‬3 min walk
  • ‪Khai Khai - ‬6 min walk
  • ‪Nancy's Bordello - ‬8 min walk

About this property

Malmaison Newcastle

When you stay at Malmaison Newcastle, you'll be a short five-minute drive from Quayside and St. James' Park. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy or manicures and pedicures, and British cuisine is served at Chez Mal Brasserie, which is open for breakfast, lunch and dinner. This boutique hotel is also within a short drive of Port Of Tyne. Fellow travellers love the helpful staff and breakfast. The property is only a short walk to public transportation: Manors Station is 10 minutes and Central Station is 15 minutes.

Languages

English, Italian, Polish

At a glance

DONE

Hotel size

    • 122 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests driving to the property should contact this property in advance (e.g. directions)
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (dogs only, 1 total)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site parking only available on request
    • On-site self-parking (GBP 10 per night)
    • Height restrictions apply for on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

Working away

  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Full-service spa
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Plasma television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open selected days.

Dining

Chez Mal Brasserie – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Reservations are required.
Mal Bar – This cocktail bar only serves lunch. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 23 for adults and GBP 12 for children

Renovations and closures

The following facilities or services will be unavailable from June 1 2025 to July 4 2025 (dates subject to change):
  • Fitness facilities
The following facilities are closed on Monday and Tuesday:
  • Full-service spa

Children & extra beds

  • Rollaway beds are available for GBP 30.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 25 per pet, per night

Parking

  • Self-parking costs GBP 10 per night
  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Malmaison Hotel
Malmaison Hotel Newcastle
Malmaison Newcastle
Newcastle Malmaison
Malmaison Newcastle Hotel Newcastle-upon-Tyne
Malmaison Newcastle Hotel
Malmaison Newcastle Newcastle-upon-Tyne
Malmaison Newcastle Hotel
Malmaison Newcastle Newcastle-upon-Tyne
Malmaison Newcastle Hotel Newcastle-upon-Tyne

Frequently asked questions

Does Malmaison Newcastle offer free cancellation for a full refund?

Yes, Malmaison Newcastle does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Malmaison Newcastle?

Yes, dogs are welcome, with a limit of 1 total. There's a charge of GBP 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Malmaison Newcastle?

Yes. Self-parking costs GBP 10 per night.

What are the check-in and check-out times at Malmaison Newcastle?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11:00 AM.

Is there an on-site casino at Malmaison Newcastle?

No, this hotel doesn't have a casino, but Genting Casino Newcastle (15-min walk) is nearby.

What is there to do at Malmaison Newcastle and nearby?

Malmaison Newcastle has a spa.

Are there restaurants at or near Malmaison Newcastle?

Yes, Chez Mal Brasserie offers British cuisine.

What's the area around Malmaison Newcastle like?

Malmaison Newcastle is a short 9-minute walk from Manors Station and 4 minutes' walk from Gateshead Millennium Bridge. Travellers say that the hotel is in a great location.

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Malmaison Newcastle Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Breakfast
View
Bar
Lobby
Restaurant
Bed
Food

What guests liked

  • Breakfast was consistently excellent with a good offering and attentive staff. (50 reviews)
  • The on-site restaurant and nearby dining options offered excellent meals with great variety and friendly service. (11 reviews)
  • Parking was convenient and reasonably priced with excellent value for city centre parking. (13 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Excellent, very nice hotel

Saturday night stay, booked standard room it was gorgeous very modern and comfortable. Location is fantastic for some food and drinks round Quayside and then market on the Sunday. Will stay again.
Robert, 1-night trip

10/10 Exceptional

Lovely stay only spoiled by workers doing renovation in the morning
David M, 1-night trip

8/10 Very good

Great stay
David, 1-night trip

10/10 Exceptional

Fab stay

Hotel as always the best of their chain, this is our third trip and the reason we keep going back Staff great, venue and location great and the roof top bar and restaurant amazing
Sarah, 2-night trip

10/10 Exceptional

Lovely hotel, great staff who were very helpful
Stuart, 1-night trip

8/10 Very good

Good location plenty of bars and places to eat nearby.
Graeme, 1-night trip

10/10 Exceptional

Everything was perfect!

Staying after working for an event in the city & decided to stay in the quay. Malmaison is lovely- beautifully decorated rooms, comfortable beds, great bathroom. The bar is great with a huge choice of beverages, the barman took time to chat and ask about your day. Breakfast was great! Staff at breakfast were really friendly, chatty and attentive.
Andrew, 1-night trip

8/10 Very good

Great hotel

Great hotel with easy reach of glass house Staff all friendly and helpful Rooms comfortable and clean
1-night trip

10/10 Exceptional

Excellent stay, good staff, fantastic room and great breakfast
EDWARD, 1-night trip

6/10 Good

Its going through a refurbishment, well overdue.

Arrived 2.35pm, although i had applied for an upgrade, no rooms available till 3pm. My room upgade was bridge view, unfortunately on the second floor and a large tree directly in front, we didn't actually have any bridge view orher than its very dirty top.
Anthony, 1-night trip

8/10 Very good

Friendly staff , great food, restaurant service could be a bit better. However overall a good stay.
Angus, 1-night trip

8/10 Very good

Great location and recently refurbished but needs some refinement if the refurbishment undertaken. With those done this would be a great stay.
Clive, 2-night trip

10/10 Exceptional

Lovely hotel, with great room and location. Staff from reception through to breakfast service were friendly, welcoming, and could not do enough for us. Will definitely return.
Nadine, 1-night trip

10/10 Exceptional

Great Hotel

This Hotel is one of our favourites, its very handy for night life in Newcastle also lovely for a Sunday walk to quayside and market
Diana, 1-night trip

10/10 Exceptional

Very convenient hotel if staying in Newcastle
Donal, 2-night trip

10/10 Exceptional

Great hotel in a great city!
Lottie, 1-night trip

10/10 Exceptional

Lovely Hotel. Club Delux Suite was amazing.
ANDREW, 1-night trip

10/10 Exceptional

Staff were warm and welcoming. The room was spotless which made for a really enjoyable stay
Joe, 1-night trip

4/10 Fair

Woken at 4:40am in the morning by the sound of glass being emptied from bins for about ten minutes. Did not go to sleep for other lorry / truck noises. Lovely staff at breakfast but I was so exhausted I couldn’t eat much.
Christina, 1-night trip

10/10 Exceptional

River view room fourth floor

Nice hotel with everything you need. Good food and lovely staff
Paul, 1-night trip

10/10 Exceptional

Absolutely lovely, rooms were comfortable and had lots of space. Reception was warm and friendly on arrival. Loved the decor in the bar area. Breakfast was great lots of choice and staff were great. Great location, everything was walkable close to town and the University. Parking was easy and opposite the hotel . Lots to do and see. Would definitely stay again. Thank you
Caroline, 1-night trip

10/10 Exceptional

Excellent hotel, lovely suite, great breakfast, conveniently located. Would definitely stay again.
nigel, 1-night trip

8/10 Very good

Lovely stay and the perfect view !
KEVIN, 1-night trip

10/10 Exceptional

Great hotel. Great location.

Great hotel on the river. The suites are awesome. Nice restaurant and bar.
Marc, 1-night trip

10/10 Exceptional

Absolutely stunning hotel - super friendly staff too!
Sarah, 2-night trip