In the heart of Hanoi, The Hanoi Club Hotel & Residences offers an upscale retreat with a casino and golfing facilities. Relax at the spa, grab a coffee at the cafe, or practice yoga in fitness classes. With free WiFi and helpful staff, this hotel near Hoan Kiem Lake is perfect for families.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Casino
Airport transfer
Gym
Spa
Non-smoking
Pool
Main amenities (12)
Daily housekeeping
Casino
Restaurants
Full-service spa
Outdoor pool
Breakfast available
2 outdoor tennis courts
Fitness centre
Sauna
Steam room
Children's pool
Room service
For families (6)
Children stay free
Children's pool
Playground on-site
Private bathroom
Premium TV channels
Terrace
The current price is AU$133
AU$133
includes taxes & fees
9 Mar - 10 Mar
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Premier Double Room, Lake View
Premier Double Room, Lake View
Highlights
Balcony
Soundproofed
Fireplace
Air conditioning
LCD TV
Renovated in 2024
Blackout curtains
Bathrobes
35 sq m
Lake view
Sleeps 3
1 King Bed
View all photos for Studio, 1 King Bed (City View)
Studio, 1 King Bed (City View)
Highlights
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Kitchen
Full-sized fridge/freezer
LCD TV
40 sq m
City view
Sleeps 3
1 King Bed
View all photos for Premier Twin Room, Lake View
Premier Twin Room, Lake View
Highlights
Soundproofed
Fireplace
Air conditioning
LCD TV
Renovated in 2024
Blackout curtains
Bathrobes
Private bathroom
35 sq m
Lake view
Sleeps 3
2 Single Beds
View all photos for Deluxe Double Room, 1 King Bed (Partial Lake View)
Deluxe Double Room, 1 King Bed (Partial Lake View)
Highlights
Soundproofed
Fireplace
Air conditioning
LCD TV
Renovated in 2024
Sofa bed
Blackout curtains
Bathrobes
27 sq m
Partial lake view
Sleeps 3
1 King Bed
View all photos for Superior Double Room, 1 King Bed (City View)
Superior Double Room, 1 King Bed (City View)
Highlights
Soundproofed
Fireplace
Air conditioning
LCD TV
Renovated in 2024
Blackout curtains
Bathrobes
Private bathroom
25 sq m
City view
Sleeps 3
1 King Bed
View all photos for Superior Twin Room, 2 Single Beds (City View)
Hanoi Old Town Night Market - 4 min drive - 3.5 km
Hoan Kiem Lake - 4 min drive - 3.7 km
St. Joseph's Cathedral of Hanoi - 5 min drive - 4.2 km
Getting around
Hanoi (HAN-Noi Bai Intl.) - 20 min drive
Hanoi Railway Station - 5 min drive
Hanoi Gia Lam Station - 7 min drive
Hanoi Long Bien Station - 29 min walk
Airport shuttle (surcharge)
Restaurants
Ốc 66 - 2 min walk
Bún Chả Kính Mời - 1 min walk
Hải Sản Hương Lan - Nghi Tàm - 5 min walk
Bánh cuốn nóng Hồ Tây 34 Yên Phụ - 4 min walk
Duy Trí Café - 4 min walk
About this property
The Hanoi Club Hotel & Residences
The Hanoi Club Hotel & Residences features a casino and puts you only steps from West Lake. Guests can relax at the sauna, work out at the fitness centre or grab a bite to eat at the coffee shop/cafe. An outdoor pool, a steam room and a children's pool are other highlights. Fellow travellers say great things about the helpful staff.
Languages
Chinese (Mandarin), English, Vietnamese
At a glance
Hotel size
140 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Free covered on-site valet parking
Transfers
Airport shuttle from 6:00 AM to 11:30 PM*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–10 AM
Restaurant
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Children's pool
Playground
What to do
Tennis lessons
Fitness classes
Yoga classes
Pro golf lessons
Bike rentals nearby
Scooter/moped hire nearby
Working away
Business centre
5 meeting rooms
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Porter/bellhop
Golf clubs on-site
Pool umbrellas
Facilities
1 building/tower
Built in 2010
ATM/banking
Safe-deposit box at front desk
Terrace
Television in common areas
Fitness centre
Golf driving range on-site
An outdoor pool
Casino
Full-service spa
Golf pro shop on-site
Casino slot machine
2 outdoor tennis courts
Sauna
Steam room
Reception hall
Accessibility
Lift
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Room amenities
Be entertained
43-inch LCD TV
Premium cable channels
Home comfort
Air conditioning
Minibar
Bathrobes and slippers
Sleep well
Blackout curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
Fireplace
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi and wired internet
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Local maps
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa.
Fees & policies
Refundable deposits
Deposit: VND 500000 per accommodation, per day
Optional extras
Buffet breakfast is offered for an extra charge of approximately VND 300000 for adults and VND 300000 for children
Airport shuttle service is offered for an extra charge of VND 660000 per vehicle (one-way. Maximum occupancy 3)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for VND 700000 per night
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair
Pool, spa, & gym (if applicable)
Guests under 16 years old are not allowed in the health club, fitness facility or hot tub, while guests under 3 years old are only allowed in the swimming pool with adult supervision
Policies
Only registered guests are allowed in the guestrooms.
Long-term renters welcome.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Also known as
Club Hotel & Palais Residences
Club Palais Residences
Hanoi Club Hotel & Lake Palais Residences
Hanoi Club Lake Palais Residences
The Hanoi Club Hotel Hanoi
Hanoi Club Hotel Lake Palais Residences
Club Hotel Lake Palais Residences
Club Lake Palais Residences
The Hanoi Club Hotel Lake Palais Residences
The Hanoi & Residences Hanoi
The Hanoi Club Hotel Residences
The Hanoi Club Hotel & Residences Hotel
The Hanoi Club Hotel & Residences Hanoi
The Hanoi Club Hotel Lake Palais Residences
The Hanoi Club Hotel & Residences Hotel Hanoi
Frequently asked questions
Does The Hanoi Club Hotel & Residences offer free cancellation for a full refund?
Yes, The Hanoi Club Hotel & Residences does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Hanoi Club Hotel & Residences?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at The Hanoi Club Hotel & Residences?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Hanoi Club Hotel & Residences?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by The Hanoi Club Hotel & Residences?
Yes, an airport shuttle is available from 6:00 AM to 11:30 PM on request. The charge is VND 660000 per vehicle one-way.
What are the check-in and check-out times at The Hanoi Club Hotel & Residences?
Check-in start time: 2 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at The Hanoi Club Hotel & Residences?
Yes, there's a casino, featuring 1 slot machine.
What is there to do at The Hanoi Club Hotel & Residences and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Hanoi Club Hotel & Residences also has a casino and a sauna, as well as a steam room.
Are there restaurants at or near The Hanoi Club Hotel & Residences?
Yes, there's an on-site restaurant.
What's the area around The Hanoi Club Hotel & Residences like?
The Hanoi Club Hotel & Residences is a short 1-minute walk from West Lake and 10 minutes' walk from Tran Quoc Pagoda.
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The Hanoi Club Hotel & Residences Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
9.0/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
13 Dec 2024
This hotel was a highlight of our time in Hanoi, it was beautiful and the staff was excellent. We would stay here again for sure.
Ken
Ken, 1-night trip
10/10 Exceptional
21 Jan 2025
great location in a quiet side street by the west lake. 15 minutes from old quarter on foot
clive
clive, 4-night trip
10/10 Exceptional
31 Oct 2024
Good place to stay great breakfast
Nice rooms few drinks in mini bar free
INGO
INGO, 1-night trip
10/10 Exceptional
21 Oct 2024
All services are 5 stars rated, excellent facilities and services are great!
john
john, 3-night trip
10/10 Exceptional
18 Aug 2024
Nice hotel with lake front. Good breakfast and friendly staff.
Timothy
Timothy, 5-night trip
8/10 Very good
28 Nov 2024
Everything else was great but its not in walking distance to many areas.
mehmet
mehmet, 1-night trip
10/10 Exceptional
23 Sept 2024
Best hotel around Tay ho
I like hanoi club very much. This hotel is so quiet and very reasonable price. Everytime i come to Hanoi than i book this hotel.
Verified traveller
3-night trip
10/10 Exceptional
5 May 2024
Great place to stay
Great stay. Comfortable beds and good rate. Loved the pool and gym facilities
Wayes
Wayes, 2-night trip
10/10 Exceptional
22 Nov 2024
Loved the property. Directly on the lake with a pool and driving range. The gym was one of the better hotel gyms ive ever come across. The sauna and jacuzzi were a huge plus. Bun Cha at the restaurant was to die for. Breakfast Buffett was pretty good, loved the espresso machine.
Staff very attentive, great customer service!
A bunch of Cafes within 5 minutes walking distance to the hotel. WIll definitely be back.
Vince
Vince, 2-night trip
10/10 Exceptional
17 Mar 2024
Great hotel, very clean with great service
Thi
Thi, 1-night trip
10/10 Exceptional
10 June 2024
Comfortable hotel. Clean. Great entrance and friendly and helpful staff.
Verified traveller
3-night trip
10/10 Exceptional
16 Mar 2023
Will stay there again if come back to Hanoi
Cam
Cam, 1-night trip
10/10 Exceptional
3 Jan 2024
The staff are super helpful and the front desk ladies speak excellent english.
Also, the rooms and property are beautiful.
Michael
Michael, 1-night trip
8/10 Very good
6 Mar 2024
Good place to stay overall other than accessibility.
Teresita
Teresita, 1-night trip
8/10 Very good
27 June 2023
Great place to relax after a long flight. An interest in golf would make this hotel a really great destination
deborah
deborah, 3-night trip
10/10 Exceptional
8 Jan 2024
Great property on West Lake with helpful and efficient staff. Very good breakfast buffet, gym and pool facilities. Plenty of coffee shops in the area and good local restaurants for noodle and bbq.
Mark
Mark, 5-night trip
10/10 Exceptional
26 Jan 2024
Great view of the lake. Peaceful and quiet. Awesome restaurant and staff are very kind and pleasant.
John
John, 8-night trip
8/10 Very good
22 Apr 2024
Comfortable stay
Overall, a nice stay and good value for all amenities available. Staff was nice and most helpful. Nice to see renovations counting as updating is required.
Ronald
Ronald, 4-night trip
8/10 Very good
28 July 2023
This is my return stay as the staff are very friendly with good service and cleanliness. The rooms are well equipped and the place is a great retreat from the busy streets.
Philip
Philip, 5-night trip
4/10 Fair
24 Nov 2024
Cleaning Staff knocked on my door then entered at 7AM waking me up. Ridiculous.
Charles
Charles, 2-night trip
10/10 Exceptional
9 May 2024
The surrounding of the hotel was good as it is located next to the sea. However the streets outside were dirty and full of chaotic traffic.
Valerie
Valerie, 4-night trip
10/10 Exceptional
22 Jan 2024
Very comfortable and convenient!
Sonia
Sonia, 1-night trip
8/10 Very good
17 Oct 2023
Golfer’s Delight
Loved the driving range in this hotel.
Marcia
Marcia, 2-night trip
10/10 Exceptional
1 Nov 2023
Great location for chilling out
If you want to escape the smog of Hanoi this is a great place to stay. Great food and facilities with a nice view of the lake and a very unique golf range. Easy to get a taxi or walk into the centre.