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ibis Cancun Centro

3.0 star property
Hotel with restaurant, near Plaza Las Americas

Photo gallery for ibis Cancun Centro

Exterior
Lunch and dinner served, Regional cuisine
Shower, eco-friendly toiletries, hair dryer, towels
Exterior
Bar (on property)

Reviews

8.2 out of 10
Very good
Experience the vibrant energy of Downtown Cancun at ibis Cancun Centro, where a shopping mall on site, dry cleaning services, and a bar await. Connect to in-room WiFi and enjoy lunch or dinner at the on-site restaurant while appreciating the helpful staff and proximity to Plaza Las Americas.

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Parking available
  • Bar
  • Pet-friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Valet parking
  • Self parking
  • Business centre
  • Airport drop-off service
  • 24-hour front desk
  • Computer station
  • Front desk safe
  • Snack bar/deli
  • Laundry service

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
The current price is AU$96
includes taxes & fees
17 May - 18 May

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room, 1 Double Bed, Lagoon View

Desk, blackout curtains, soundproofing, free WiFi

Double Room, 1 Double Bed, Lagoon View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Plasma TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • Lagoon view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed

Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Plasma TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 2 Double Beds

Desk, blackout curtains, soundproofing, free WiFi

Double Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Plasma TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Av Tulum Y Nichupte, Supermanzana 11 M2 L3, Cancun, QROO, 77504

What's nearby

  • Dubai Palace Casino - 5 min walk - 0.5 km
  • Plaza Las Americas - 6 min walk - 0.6 km
  • Plaza 28 - 3 min drive - 2.5 km
  • Puerto Cancun Marina Town Center - 5 min drive - 4.4 km
  • Playa Tortugas - 11 min drive - 6.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 15 min drive
  • Airport drop-off service

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪Boston's Pizza Cancún - ‬4 min walk
  • ‪Hooters - ‬7 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Toks - ‬8 min walk

About this property

ibis Cancun Centro

Ibis Cancun Centro puts you a short five-minute drive from Plaza Las Americas and Plaza 28. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. This eco-friendly hotel is also within a short drive of Puerto Cancun Marina Town Center and Ultramar Ferry Puerto Juárez. Fellow travellers love the helpful staff and nearby shopping.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 190 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 13 children stay free when occupying the parent or guardian's room, using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered on-site self-parking (MXN 100 per stay)
    • Covered on-site valet parking (MXN 100 per stay)
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport drop-off on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Shopping centre on-site
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Lift
  • Lift door width (centimetres): 180
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 60
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • 22-inch plasma TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

On-site venue – This restaurant specialises in Regional cuisine and serves lunch and dinner.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 279 for adults and MXN 140 for children
  • Airport shuttle service is offered for an extra charge of MXN 500 per vehicle. Maximum occupancy 4

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 1000 per stay
  • Pets are allowed for an extra charge of MXN 300 per pet, per night

Parking

  • Covered self-parking costs MXN 100 per stay
  • Covered valet parking costs MXN 100 per stay

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Cancun Centro
Centro Cancun
Ibis Cancun Centro
Ibis Centro Hotel Cancun
ibis Cancun Centro Hotel
Ibis Cancun Centro Hotel Cancun
ibis Cancun Centro Hotel
ibis Cancun Centro Cancun
ibis Cancun Centro Hotel Cancun

Frequently asked questions

Does ibis Cancun Centro offer free cancellation for a full refund?

Yes, ibis Cancun Centro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at ibis Cancun Centro?

Yes, cats and dogs are welcome. There's a charge of MXN 300 per pet, per night, and there's also a deposit of MXN 1000 per stay. Service animals are exempt from fees.

Is parking offered on site at ibis Cancun Centro?

Yes. Self-parking costs MXN 100 per stay. Valet parking costs MXN 100 per stay.

Is an airport shuttle service offered by ibis Cancun Centro?

Yes, a shuttle from the hotel to the airport is available. The charge is MXN 500 per vehicle.

What are the check-in and check-out times at ibis Cancun Centro?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.

Is there an on-site casino at ibis Cancun Centro?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (4-min walk) and Dubai Palace Casino (5-min walk) are both nearby.

Are there restaurants at or near ibis Cancun Centro?

Yes, there's an on-site restaurant that offers Regional cuisine.

What's the area around ibis Cancun Centro like?

Ibis Cancun Centro is a short 6-minute walk from Plaza Las Americas and 5 minutes' walk from Dubai Palace Casino.

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ibis Cancun Centro Reviews

Reviews

8.2

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Location
Service staff
Breakfast
Bed
Restaurant
Water
Air conditioning
Shopping malls
Lobby

What guests liked

  • Breakfast was consistently described as good, great, or delicious by multiple guests. (14 reviews)
  • The property offers a convenient location with various dining options, a nice bar, and a great breakfast buffet. (3 reviews)
From real guest reviews summarized by AI.

Reviews

8/10 Very good

convenient for central Cancun

Breakfast was good, staff are excellent. Room on the small side, no frills. There is a wal-mart food store next door which is pretty useful.
David, 2-night trip

10/10 Exceptional

Excellent locationand staff was friendly.
Norma, 1-night trip

8/10 Very good

This is a basic hotel in terms of the rooms, but the staff are truly excellent and there is a good breakfast available in the restaurant. Also there is a mini Walmart next door which is useful.
David, 2-night trip

10/10 Exceptional

It was a relaxing stay at the ibis
Oluwapelumi, 1-night trip

10/10 Exceptional

Great location and price, room was small but clean Breakfast was good
Israel, 1-night trip

10/10 Exceptional

Location is extremely good if you are not planning

Location is extremely good if you are not planning to swim in the ocean.
7-night trip

10/10 Exceptional

GREAT PLACE !!
Jose Luis, 1-night trip

10/10 Exceptional

Nice and clean hotel to sleep comfortably at night and easy access to transportation across the street to head out to explore during the day.
Misael, 3-night trip

10/10 Exceptional

Comfortable and clean

Was good
Gladis, 2-night trip

8/10 Very good

It was a nice stay although we only went to the hotel to take a shower and sleep at nighttime.
3-night trip

10/10 Exceptional

Nice hotel
jiadong, 4-night trip

10/10 Exceptional

Great stay, but the door to the hallway was to thin so I could hear everyone coming in and out of the elevator. But other than that it was a wonderful stay
Antonio, 2-night trip

10/10 Exceptional

Stay here in Cancun!

Wonderful personnel who were welcoming and helpful! Healthy breakfast, also!
Estelle L, 4-night trip

8/10 Very good

Good to stay, would be nice if provided with dryer facilities
Pradhyumna, 3-night trip

10/10 Exceptional

Todo exelente
Martin, 5-night trip

10/10 Exceptional

It was great
Alexis, 1-night trip

10/10 Exceptional

Great hotel

Great place! A bit smaller room than anticipated but overall great experience!! Thank you all
Vadim, 1-night trip

8/10 Very good

Would be nice to have a coffee/tea maker in a room along with a mini fridge.
Virve, 3-night trip

10/10 Exceptional

Convenient alternative hotel from the hotel zone and easy access to transportation located across the street
Misael, 6-night trip

8/10 Very good

Is a good option for an economic price if you are just doing business.
Maria, 13-night trip

10/10 Exceptional

I was really impressed with this hotel. Everything was clean. Check in was easy and quick. Lots available in short walking distance. I would stay there again.
Steven, 1-night trip

8/10 Very good

Very convenient location in downtown and closer to all locations. Perfect for people who don't spend much time in the room and go outside to explore.
Varun, 3-night trip

10/10 Exceptional

The staffvat Ibis Centro Cancun were very friendly and welcoming. It's nice to have a Walmart Express connected to the property and a very large busy mall within a very short walking distance of Ibis. Thank you to the staff at Ibis Centro Cancun for making my stay in Mexico a wonderful wonderful experience.
Roger Patrick, 6-night trip

8/10 Very good

The hotel is in a safe central area, with easy access to the airport. The room was very clean but had a musty odor. Room with two double beds was small but sufficient for a one-night stay prior to flying out. Easy check-in and out. Small Wal-mart attached to the hotel at ground level was very convenient.
Marin, 1-night trip

6/10 Good

Beds too small
Axel, 1-night trip