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Mercy Hotel

2.5 star property
Central hotel with full-service spa, connected to a shopping centre, near Hanoi Opera House

Photo gallery for Mercy Hotel

Exterior
Exterior
Exterior
Exterior
Panoramic Double or Twin Room
In the heart of Hanoi, Mercy Hotel offers a serene escape. Treat yourself to a rejuvenating massage or other spa services at the full-service spa, then connect with free in-room WiFi. Previous guests rave about their experience.

Popular amenities

  • Free parking
  • Airport transfer
  • Spa
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Housekeeping (on request)
  • Full-service spa
  • Breakfast available
  • Airport drop-off service
  • 24-hour front desk
  • Air conditioning
  • Communal living room
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Luggage storage
  • TV in a common area

Feel at home (6)

  • Private bathroom
  • Television
  • Laundry facilities
  • Blackout curtains
  • Lift
  • Soundproofed rooms

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room Single Use

Standard Double Room Single Use

Standard Double Room Single Use

Highlights

Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Blackout curtains
Private bathroom
Bidet
Hairdryer
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Panoramic Double or Twin Room

Panoramic Double or Twin Room

Panoramic Double or Twin Room

Highlights

Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Blackout curtains
Private bathroom
Bidet
Hairdryer
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Single Bed and 1 Double Bed

View all photos for Panoramic Double or Twin Room

Panoramic Double or Twin Room

Panoramic Double or Twin Room

Highlights

Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Blackout curtains
Private bathroom
Bidet
Hairdryer
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 Single Bed and 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Living area

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Blackout curtains
Private bathroom
Bidet
Hairdryer
  • City view
  • 25 sq m
  • Sleeps 2
  • 2 Double Beds

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About the area

Map
310 Lac Trung, Hai Ba Trung District, Hanoi, 100000

What's nearby

  • Hanoi Opera House - 3 min drive - 3.2 km
  • Hoan Kiem Lake - 3 min drive - 3.7 km
  • Thang Long Water Puppet Theatre - 4 min drive - 4.4 km
  • St. Joseph's Cathedral of Hanoi - 5 min drive - 4.5 km
  • Ho Chi Minh Mausoleum - 7 min drive - 6.7 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 40 min drive
  • Hanoi Giap Bat Station - 14 min drive
  • Hanoi Long Bien Station - 16 min drive
  • Ga Thuong Tin Station - 16 min drive
  • Airport drop-off service

Restaurants

  • ‪Phở Thanh Hà - Lạc Trung - ‬2 min walk
  • ‪Kem Tràng Tiền - ‬3 min walk
  • ‪Cháo lòng cô Phương - ‬6 min walk
  • ‪Bar VTC Tầng 5 - ‬3 min walk
  • ‪Fresh Brewed - ‬8 min walk

About this property

Mercy Hotel

At Mercy Hotel, you'll be a short five-minute drive from Hoan Kiem Lake and Hanoi Opera House. Guests can be pampered with Thai massages at the spa. Also, Thang Long Water Puppet Theatre and St. Joseph's Cathedral of Hanoi are a short five-minute drive away.

Languages

Vietnamese

At a glance

DONE

Hotel size

    • 85 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free covered on-site valet parking
DONE

Transfers

    • Airport drop-off on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 7:00 AM–10:00 AM

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Television in common areas
  • Communal living room
  • Full-service spa
  • Lockers available
  • Reception hall

Accessibility

  • Lift
  • Wheelchair-accessible path to lift
  • Tile flooring in room
  • Hardwood flooring in room

Room amenities

Be entertained

  • 24-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Stocked minibar (select free items)
  • Slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)

More

  • Housekeeping (on request)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages and massages.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately VND 100000 for adults and VND 100000 for children
  • Airport shuttle service is offered for an extra charge of VND 400000 per vehicle. Maximum occupancy 1
  • Early check-in can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Guests under 12 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting on-site.
This property only accepts cash.

Also known as

Mercy Hotel Hotel
Mercy Hotel Hanoi
Mercy Hotel Hotel Hanoi

Frequently asked questions

Does Mercy Hotel offer free cancellation for a full refund?

Yes, Mercy Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercy Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Mercy Hotel?

Yes, there's free valet parking.

Is an airport shuttle service offered by Mercy Hotel?

Yes, a shuttle from the hotel to the airport is available. The charge is VND 400000 per vehicle.

What are the check-in and check-out times at Mercy Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Contactless social distancing is available.

What is there to do at Mercy Hotel and nearby?

Mercy Hotel has a spa.

What's the area around Mercy Hotel like?

Mercy Hotel puts you in Hai Ba Trung, in the heart of Hanoi. Popular attractions include Hoan Kiem Lake, which is 3 minutes away by car.

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