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All properties in Tokyo, Tokyo Prefecture, Japan

Mandarin Oriental Tokyo

Luxury hotel with 8 restaurants, near Tokyo Imperial Palace

From
A$517

Image gallery

  • Executive Suite, 1 King Bed - Guest Room
  • Executive Suite, 1 King Bed - Guest Room
  • Indoor Spa Tub
  • Living Area
  • Executive Suite, 1 King Bed - Guest Room
Executive Suite, 1 King Bed - Guest Room. Image 1 of 106.
1 / 106Executive Suite, 1 King Bed - Guest Room
2-1-1 Nihonbashi Muromachi, Tokyo, 103-8328, Tokyo-to, Japan
9.2.Superb.
  • Our home in Japan. The best in every way, from the staff to the rooms to the breakfast to…

    Oct. 23, 2018

  • Great hotel, pure luxury. Tokyo metro directly under the hotel so easy to get everywhere.…

    Oct. 13, 2018

See all 98 reviews

Official standards

This property advises that it adheres to Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser
  • Parking available
  • Airport transfer
  • Bathtub
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 179 guestrooms
  • Daily housekeeping
  • 8 restaurants and 2 bars/lounges
  • Full-service spa
  • Breakfast available
  • WiFi in the lobby

For families

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Fridge
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels

What’s around

  • In Chuo
  • Tokyo Imperial Palace - 30 min walk
  • Ueno Onshi Park - 32 min walk
  • Tokyo Dome - 38 min walk
  • Sensō-ji Temple - 2.6 mi / 4.2 km
  • Tokyo Tower - 3 mi / 4.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room, 1 King Bed
  • Deluxe Twin Room
  • Mandarin, Grand Room, 1 King Bed
  • Mandarin, Grand Twin Room
  • Mandarin, Suite, 1 King Bed
  • Deluxe Premium, Room, 1 King Bed
  • Deluxe Premium, Twin Room
  • Executive Suite, 1 King Bed
  • Deluxe Room, 1 King Bed, Corner
  • Oriental Suite, 1 King Bed
  • Mandarin, Suite, 2 Single Beds
  • Mandarin, Suite, 1 King Bed, Corner
  • Executive Suite, 2 Single Beds

What’s around

Landmarks

  • In Chuo
  • Tokyo Imperial Palace - 30 min walk
  • Ueno Onshi Park - 32 min walk
  • Tokyo Dome - 38 min walk
  • Sensō-ji Temple - 2.6 mi / 4.2 km
  • Tokyo Tower - 3 mi / 4.8 km
  • Tokyo Sky Tree - 3.1 mi / 4.9 km
  • Yoyogi Park - 6.1 mi / 9.9 km
  • Meiji Jingu Shrine - 7.3 mi / 11.8 km
  • Tokyo Disneyland® - 10.6 mi / 17.1 km

Getting around

  • Narita Intl. Airport (NRT) - 46 min drive
  • Haneda Airport (HND) - 16 min drive
  • Kanda Station - 8 min walk
  • Bakurochou Station - 14 min walk
  • Tokyo Station - 15 min walk
  • Shinnihombashi Station - 2 min walk
  • Mitsukoshimae Station - 3 min walk
  • Kodemmacho Station - 9 min walk
  • Airport shuttle (surcharge)
map
See on map
2-1-1 Nihonbashi Muromachi, Tokyo, 103-8328, Tokyo-to, Japan

At a glance

Hotel size

  • This hotel has 179 rooms

Arriving/leaving

  • Check-in time 3 PM-2:00 AM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 20

Pets

  • Pets allowed (dogs only)*
  • Restrictions apply*
  • 1 per room (up to 33 lbs)
  • Pets must be supervised
  • Food and water bowls available

Internet

  • WiFi in public areas*
  • WiFi in rooms*

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite valet parking (JPY 6000 per day)
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Local cuisine breakfast daily (surcharge)
  • 8 restaurants
  • 2 bars/lounges
  • 2 coffee shops/cafés
  • Room service

Things to do

  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Pilates classes on site
  • Health club
  • Spa tub
  • Steam room
  • Sauna

Working away

  • Business centre
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)

Accessibility

  • In-room accessibility

Languages Spoken

  • English
  • Japanese

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Designer toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Pay movies
  • Premium TV channels
  • DVD player

Stay connected

  • Desk
  • Free newspaper
  • WiFi (surcharge)

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The onsite spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and a spa tub.

Awards and affiliations

Mandarin Oriental Tokyo is listed in the 2021 Condé Nast Traveler Gold List of the world's best places to stay and the 2021 Travel + Leisure 500.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

  • WiFi is available in guestrooms for JPY 1800 per night (rates may vary)
  • WiFi is available in public areas for JPY 1800 per night (rates may vary)
  • Breakfast costs between JPY 2800 and JPY 4300 for adults, and JPY 0 and JPY 2150 for children (approximately)
  • Airport shuttle service is offered for an extra charge of JPY 63000 per vehicle (one way)

Children & extra bedsPay at property

  • Rollaway beds are available for JPY 10000.0 per night

PetsPay at property

  • Pets are allowed for an extra charge of JPY 12650 per accommodation, per night
  • Contact the property at the number on the booking confirmation for details on pet restrictions

ParkingPay at property

  • Valet parking costs JPY 6000 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property uses a grey water recycling system and eco-friendly cleaning products.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash.

Also known as

  • Mandarin Oriental Tokyo Hotel
  • Mandarin Oriental Tokyo Hotel
  • Mandarin Oriental Tokyo Tokyo
  • Mandarin Oriental Tokyo Hotel Tokyo
  • Mandarin Oriental Tokyo
  • Mandarin Oriental, Tokyo Japan
  • Chuo Mandarin Oriental
  • Mandarin Oriental Hotel Tokyo
  • Mandarin Oriental Chuo
  • Mandarin Oriental, Tokyo Hotel Chuo
  • Mandarin Tokyo
  • Mandarin Tokyo

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Mandarin Oriental Tokyo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs JPY 6000 per day.
  • Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 33 lbs per pet. There's a charge of JPY 12650 per accommodation, per night. Food and water bowls are available.
  • You can check in from 3 PM - 2:00 AM. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
  • Yes, there are 8 onsite restaurants. Nearby restaurants include Starbucks (3-min walk), Katsura (4-min walk), and Cul De Sac (4-min walk).
  • Yes, an airport shuttle is available. The charge is JPY 63000 per vehicle one way.
  • Onsite recreation at Mandarin Oriental Tokyo includes Pilates. Indulge in a treatment at the spa and soothe your senses in the spa tub. Mandarin Oriental Tokyo also has 2 bars and a sauna, as well as a steam room.
9.2.Superb.
  • 10.0.Exceptional

    Wonderful hotel

    This hotel is amazing! The staff are so nice and helpful, and the food is excellent! The view from the room is so beautiful at night as well!

    Brandon, 1 night trip, Jun. 26, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    great

    Despite a couple of forgetfulness from staff, a long check-in procedure, and absence of swimming pool, the hotel was amazing. They lent me sports wear and shoes.

    Eren, 1 night trip, Aug. 6, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    it was amazing

    Josel, 1 night family trip, Jan. 7, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    great experience

    It was amazing

    KINUKO, 3 night trip, Dec. 30, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Awesome environment. Must stay here if visiting To

    My stay for only one night was amazing! Top notch! I wish I had stayed longer.

    Eduardo, 1 night trip, Dec. 2, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Beautiful hotel in a fabulous location. The hotel is on floors 30-38 of an office/retail building. The subway is accessible from the building lobby. The hotel is beautiful and the staff is outstanding.

    5 night trip, Jan. 23, 2019

    Verified Orbitz guest review

  • 4.0.Fair

    Management

    Although the hotel is amazing in cleanliness and service is incredible (see all the reviews about this hotel), my only complaint is the way the manger of the hotel handled me and my husbands food poisoning that happened just after we finished having a 6 course tasting in the signature restaurant of the hotel. The manager ensured us that he is going to “ investigate” this issue. However what is there to investigate? We both were sick after having the same meal in your restaurant. We didn’t ask for any financial compensation for ourselves, but asked him to give to a charity for hungry kids $2000 in name of his hotel. He refused. We felt that at least our suffering gives something positive to a hungry child. I’m very disappointed with the handling of the hotel management. That’s why this review is for the hotel and not for the restaurant (I wrote a review for the restaurant as well).

    ester, 4 night romance trip, Jan. 11, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent. Was a great experience and I would stay there again.

    3 night trip, Nov. 27, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Best hotel I've stayed in (and have stayed in comparable) by orders of magnitude. The level of service and attention from every member of the staff from housekeeping to the restaurant was incredible. There were even a few things that we had to shake our heads at "how did they do that/how did they know"....

    john, 2 night romance trip, Oct. 17, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    素晴らしいホテルです。コロナで空いていました。

    1 night family trip, May 15, 2021

    Verified Expedia guest review

See all 98 reviews