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City Express by Marriott Cancun

3.0 star property
Beach hotel with outdoor pool, near Plaza Las Americas
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for City Express by Marriott Cancun

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Lobby
Suite, 1 Queen Bed with Sofa bed
Desk, iron/ironing board, free WiFi, bed sheets
Exterior

Reviews

7.6 out of 10

Good

Popular amenities

  • Connecting rooms available
  • Free breakfast
  • Gym
  • 24/7 front desk
  • Pool
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Private beach
  • Outdoor pool
  • Fitness centre
  • Business centre
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Communal living room
  • Front desk safe
Feel at home
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Lift
The price is AU$124
includes taxes & fees
23 Dec - 24 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 1 Queen Bed

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
LED TV
Private bathroom
Hairdryer
Cable channels
Desk
Iron/ironing board
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
LED TV
Private bathroom
Hairdryer
Cable channels
Desk
Iron/ironing board
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed with Sofa bed

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
LED TV
Private bathroom
Hairdryer
Microwave
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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includes taxes & fees
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About the area

Map
Av. Nichupté S/N S.M. 8 Mza 1 Lote 4, Col. Centro, Cancun, QROO, 77500

What's nearby

  • Amerimed Hospital - 1 min walk
  • Plaza Las Americas - 1 min walk
  • Dubai Palace Casino - 4 min walk
  • Plaza 28 - 2 min drive
  • Puerto Cancun Marina Town Center - 4 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 16 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Hooters - ‬4 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Toks - ‬4 min walk
  • ‪Bandoneón - ‬1 min walk

About this property

City Express by Marriott Cancun

City Express by Marriott Cancun puts you a short five-minute drive from Plaza Las Americas and Plaza 28. Guests can take a dip in the outdoor pool, or visit the fitness centre for a workout. Also, Puerto Cancun Marina Town Center and Ultramar Ferry Puerto Juárez are within a short drive. Fellow travellers love the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 128 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Minimum check-in age – 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free uncovered on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast 6:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Coffee/tea in a common area
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

What to do

  • Private beach nearby
  • Scuba-diving nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2005
  • Safe-deposit box at front desk
  • Communal living room
  • Fitness centre
  • An outdoor pool
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • At least 10% of profits reinvested in community and sustainability
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • 31-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system.
Guests can rest easy knowing that there's window guards on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

City Express Cancun
City Hotel Cancun Express
City Express Cancun Hotel
City Express Cancun Hotel Cancun
City Express Hotel Cancun
City Express Cancun
City Express by Marriott Cancun Hotel
City Express by Marriott Cancun Cancun
City Express by Marriott Cancun Hotel Cancun

Frequently asked questions

Does City Express by Marriott Cancun offer free cancellation for a full refund?
Yes, City Express by Marriott Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at City Express by Marriott Cancun?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at City Express by Marriott Cancun?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at City Express by Marriott Cancun?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at City Express by Marriott Cancun?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 1 PM.
Is there an on-site casino at City Express by Marriott Cancun?
No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (4-min walk) and Dubai Palace Casino (4-min walk) are both nearby.
What is there to do at City Express by Marriott Cancun and nearby?
Have fun with nearby activities such as scuba-diving and waterskiing. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre.
What's the area around City Express by Marriott Cancun like?
City Express by Marriott Cancun is in Downtown Cancun, a short 1-minute walk from Plaza Las Americas and 4 minutes' walk from Dubai Palace Casino.

City Express by Marriott Cancun Reviews

Reviews

7.6

Good

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Very good

Robert, 1-night trip
Verified Hotels.com guest review

4/10 Fair

La habitacion muy simple, seria bueno las remodelaran por completo pues todo incluyendo las camas son viejas!
Kata, 1-night family trip
Verified Expedia guest review

2/10 Poor

Checked out within hours.
Carline, 4-night romance trip
Verified Expedia guest review

6/10 Good

Very outdated compared to the pictures and it was very noticeable
Melanie Christy, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Jean, 5-night trip
Verified Expedia guest review

8/10 Very good

Good!
David, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Rejeanne, 1-night trip
Verified Hotels.com guest review

6/10 Good

XUEFENG, 2-night trip
Verified CheapTickets guest review

8/10 Very good

Guillermo, 1-night trip
Verified Expedia guest review

2/10 Poor

Stuffy. Doesn't smell good. No shuttle service, which I asked for, specifically. First I was told, yes, he will arrange for shuttle. Then, no, because of so.e federal legislation/highway something something. Terrible terrible experience.
Amelia, 1-night family trip
Verified Expedia guest review

4/10 Fair

El lobby olia a axila rancia todo el día. El aire acondicionado viejisimo quebhacia mucho ruido y no enfriaba bien. La cama se sentia con humedad al igual que las sábanas y las almohadas. Lo unico rescatable es la limpieza del baño y el tamaño en general de la habitación.
Maria de lourdes, 2-night family trip
Verified Expedia guest review

2/10 Poor

Terrible
The gave me a crapy horrible sofa to sleep my daughter, dirty with out blankets. It was 4 of us and they only put one towel. They guy knew the sofa (bed) condition and he did not change it or offer to change it.
Jessica, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Not have transport
Enrique, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Ugly place
Maria, 2-night romance trip
Verified Expedia guest review

4/10 Fair

Over night
No safe to secure passport, wallet, money.
michael, 1-night trip
Verified Hotels.com guest review

6/10 Good

Rafael, 1-night trip
Verified Expedia guest review

8/10 Very good

Just enough for my needs
Bilsan, 1-night trip
Verified Expedia guest review

8/10 Very good

Serves a purpose but that’s about it.
I needed a last minute room in Cancun. This hotel is basic and a bit dated, but room was clean , good A/C, WiFi and hot water. Breakfast is average, items not replenished that often and limited choice. Nevertheless, good value for the money and there is a large shopping mall opposite with extensive food outlets.
Toby, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Never got checked in bc Expedia screw it up again! There was no reservation so I had to make a new one in another hotel. I expect fully refund for this
Karla, 1-night trip
Verified Expedia guest review

6/10 Good

Rebecca, 1-night trip
Verified Expedia guest review

2/10 Poor

Photos are misleading. Room was very outdated. Stains on walls and floors. Front desk was unfriendly. Staff didn't say hello if you walked by. I wouldn't recommend staying here!
Heather, 2-night trip
Verified Expedia guest review

4/10 Fair

Overpriced and old.
Overpriced, strange noise buzzing throughout the whole hotel, staff was not friendly. Breakfast was decent, beds were clean and mostly comfortable, and shower was hot. Plaza Las Americas with restaurants nearby.
Matthew, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Property was within walking distance of commercial center and businesses. Clean rooms and Friendly staff.
Jimi M, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent location.
Alan, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Everything was good safe area and has a pool hotel was very quiet
Richard, 1-night family trip
Verified Expedia guest review