In the heart of Jesmond, Best Western New Kent Hotel offers a haven with a lush garden and delicious meals at Hotel Restaurant. Stay connected with in-room WiFi, indulge in dry cleaning services, and enjoy free self parking. The hotel's helpful staff has left a lasting impression on previous guests.
Reviews
8.28.2 out of 10
Very good
Popular amenities
Bar
24/7 front desk
Laundry facilities
Free parking
Non-smoking
Free WiFi
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Breakfast available
Room service
24-hour front desk
Garden
Front desk safe
Laundry service
Wedding services
Free newspapers in the lobby
Luggage storage
Porter/bellhop
Feel at home (6)
Private bathroom
Cable/satellite TV service
Garden
Daily housekeeping
Coffee/tea maker
Blackout curtains
The current price is AU$105
AU$105
includes taxes & fees
3 Aug - 4 Aug
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)
Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)
8.68.6 out of 10
Excellent
4 reviews
(4 reviews)
Highlights
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
Cable/satellite channels
Daily housekeeping
Sleeps 1
1 Double Bed
View all photos for Standard Room, 1 Single Bed, Non Smoking
Standard Room, 1 Single Bed, Non Smoking
8.68.6 out of 10
Excellent
7 reviews
(7 reviews)
Highlights
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
Cable/satellite channels
Sleeps 1
1 Single Bed
View all photos for Standard Room, 1 Double Bed, Non Smoking
Standard Room, 1 Double Bed, Non Smoking
8.08.0 out of 10
Very good
14 reviews
(14 reviews)
Highlights
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
Sleeps 2
1 Double Bed
View all photos for Standard Room, 2 Single Beds, Non Smoking
Standard Room, 2 Single Beds, Non Smoking
Highlights
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
Cable/satellite channels
Sleeps 2
2 Single Beds
View all photos for Standard Room, Multiple Beds, Non Smoking
Standard Room, Multiple Beds, Non Smoking
Highlights
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
Cable/satellite channels
Sleeps 4
1 Double Bed and 2 Single Beds
View all photos for Standard Triple Room, Multiple Beds, Non Smoking
University of Newcastle-upon-Tyne - 3 min drive - 2.0 km
Northumbria University - 3 min drive - 2.0 km
St. James' Park - 4 min drive - 2.9 km
Quayside - 4 min drive - 3.6 km
Getting around
Newcastle (NCL-Newcastle Intl.) - 17 min drive
Manors Station - 4 min drive
Heworth Station - 9 min drive
Blaydon Station - 12 min drive
West Jesmond Station - 9 min walk
Ilford Road Station - 14 min walk
Jesmond Station - 18 min walk
Restaurants
Lonsdale Hotel - 6 min walk
Pizzeria Francesca - 8 min walk
Osbornes - 6 min walk
Caffè Nero - 4 min walk
Spy - 5 min walk
About this property
Best Western New Kent Hotel
At Best Western New Kent Hotel, you'll be within a 10-minute drive of St. James' Park and Quayside. For a bite to eat, guests can visit Hotel Restaurant, which serves breakfast, lunch and dinner. Other features include a bar/lounge and a garden. Fellow travellers say great things about the helpful staff. Public transportation is only a short walk: West Jesmond Station is 9 minutes and Ilford Road Station is 14 minutes.
Languages
English, Greek, Hungarian
At a glance
DONE
Hotel size
32 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
On-site parking is limited
On-site parking includes off-street options
DONE
Other information
Smoke-free property
No stag or hen parties
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–9:30 AM
Restaurant
Bar/lounge
Room service (limited hours)
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Porter/bellhop
Facilities
Safe-deposit box at front desk
Garden
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Blackout curtains
Alarm clock
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Dining
Hotel Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Refundable deposits
Deposit: GBP 20.00 per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 12.00 to 12.00 per person
Children & extra beds
Guests must contact this property in advance to reserve cots/infant beds
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
This property does not have lifts.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
National rating
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Also known as
Best Western New Kent
Kent Hotel Newcastle Upon Tyne
Best Western New Kent Hotel Hotel
Best Western New Kent Hotel Newcastle-upon-Tyne
Best Western New Kent Hotel Hotel Newcastle-upon-Tyne
Frequently asked questions
Are pets allowed at Best Western New Kent Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western New Kent Hotel?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Best Western New Kent Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11 AM.
Is there an on-site casino at Best Western New Kent Hotel?
No, this hotel doesn't have a casino, but Genting Casino Newcastle (6-min drive) is nearby.
What is there to do at Best Western New Kent Hotel and nearby?
Best Western New Kent Hotel has a garden.
Are there restaurants at or near Best Western New Kent Hotel?
Yes, there's an on-site restaurant, Hotel Restaurant.
What's the area around Best Western New Kent Hotel like?
Best Western New Kent Hotel is in Jesmond, a short 9-minute walk from West Jesmond Station and 12 minutes' walk from Jesmond Dene Park.
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Best Western New Kent Hotel Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
7.6/10
Amenities
8.0/10
Property conditions & facilities
7.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Bathroom
Breakfast
Restaurant
Lobby
Shower
Bed
Elevator
What guests liked
Breakfast options were good, with many guests praising the quality and variety of the cooked breakfast. (8 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
11 June 2025
Always stay at this hotel for business
Great for our price range a d comfort
Sharon
Sharon, 1-night trip
10/10 Exceptional
14 June 2025
Very nice room. Kind helpful staff, Excellent service. Great breakfast.
We've stayed here a few times and will do again.
The Indian restaurant was excellent.
Thanks.
Deborah
Deborah, 1-night trip
10/10 Exceptional
13 Feb 2025
Great Stay
Very comfortable and convenient hotel with friendly staff.
Richard
Richard, 1-night trip
10/10 Exceptional
25 Jan 2025
Lovely hotel.
Michael
Michael, 1-night trip
10/10 Exceptional
20 Apr 2025
Friendly staff. Nice clean room.
Sandra
Sandra, 2-night trip
6/10 Good
13 June 2025
Was handy for central Jesmond. Alittle further from where i needed to be. But comfortable. Quiet n nice view of the church
Julie
Julie, 1-night trip
10/10 Exceptional
8 Feb 2025
Very good overall, nice to get a room for 4
Keith
Keith, 1-night trip
8/10 Very good
16 Jan 2025
Staff were helpful ensuring heater was in room during my visit in cold weather. Nice breakfast and spacious dining room. Area felt safe (single traveller) with a few options for restaurants a short walk away.
Karen
Karen, 1-night trip
10/10 Exceptional
1 Mar 2025
Staff were lovely and friendly. Very helpful regarding the busses and metro. Hotel was quiet and the room was comfy! Perfect location for Jesmond dene parkrun with the 11am checkout meaning I could get back and shower before having to leave! Would stay again!
Rachel
Rachel, 1-night trip
6/10 Good
27 June 2025
I booked a best western knowing there would be a restaurant not realising an Indian restaurant also the room was dirty and the radiator leaked into my bag which I was taking into hospital the following day so all my paperwork and clothes where wet nobody on reception when we left
Alison
Alison, 1-night trip
10/10 Exceptional
26 Nov 2024
Great accommodation
Very handy for city, great value and service
R L
R L, 1-night trip
10/10 Exceptional
23 Mar 2025
Fabulous team, great location for drinks and a meal as so many options on Osborn Road. Thanks for accommodating us with a late breakfast after parkrun. Staff couldn’t have been anymore friendlier and welcoming. Indian Restaurant is amazing. Would highly recommend.
Anne Marie
Anne Marie, 1-night trip
10/10 Exceptional
28 Dec 2022
Great hotel and perfect location staff very friendly and welcoming
Louise
Louise, 1-night trip
8/10 Very good
16 Jan 2025
Clean and comfortable
Stayed here before as it’s a nice, quiet area, and only a few minutes walk to the cafes and metro. Friendly staff and clean, comfortable and quiet room. Only stayed one night and didn’t have breakfast but we’ll stay here again if we need to.
Verified traveller
1-night trip
10/10 Exceptional
29 Dec 2023
Great location and helpful staff.
Victoria
Victoria, 4-night trip
8/10 Very good
25 July 2024
Nice hotel. Friendly staff.
William
William, 1-night trip
8/10 Very good
7 Apr 2024
Quiet , lovely breakfast
Stephen
Stephen, 2-night trip
10/10 Exceptional
6 July 2024
Staff were wonderful
Colin
Colin, 3-night trip
6/10 Good
1 Mar 2025
Cheap and Cheerful
The reception staff were friendly, courteous and helpful.
The hotel itself was tired. Decor was drab. Bedroom was sufficient for stay. Breakfast menu limited, items advertised not available. Price reflects the stay.
Verified traveller
2-night trip
10/10 Exceptional
22 Feb 2025
The hotel is nice but fairly basic. However, the rooms are clean and functional. The staff are attentive and pleasant (special thanks to Susan for her help). The main bonus is the restaurant attached to the hotel, which is one of the finest Indian restaurants I've ever eaten in! When we asked to book a table, we were told that it was full, but because we were residents, they prepared a table in the bar and served us there! Excellent service and excellent food!
Ian
Ian, 1-night trip
10/10 Exceptional
6 Sept 2024
Good value for money.
Robin
Robin, 1-night trip
8/10 Very good
1 Mar 2025
Very clean room. Dining room for breakfast was lovely, spacious and breakfast was very good. Check in and out was efficient. Staff very nice and friendly. Only negative was disturbance from other occupants on my floor until 4am. Very little soundproofing and didn’t feel secure due to old ill fitting doors.
Andrea
Andrea, 2-night trip
8/10 Very good
1 Dec 2024
Good clean room. Staff friendly and breakfast very nice.
Would have liked a bath mat in the bath as bath was very slippery.