Palace Hotel Tokyo, Tokyo: Reviews & Hotel Deals

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Luxury hotel with spa, near Imperial Palace East Gardens

Where to?

Dates

June 2025

July 2025

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Overview
Rooms
Location
Policies

Surrounded by Tokyo's Imperial Palace East Gardens, Palace Hotel Tokyo is a serene retreat. Take advantage of shopping on site, indulge in French cuisine at ESTERRE or unwind with yoga classes and massage treatment rooms. With free WiFi and multilingual staff, guests appreciate the helpful service.

Exceptional

Popular amenities

Bar
Pool
Spa
Air conditioning
Gym

Main amenities (12)

Daily housekeeping
Restaurants and 3 bars/lounges
Full-service spa
Indoor pool
Breakfast available
24-hour fitness centre
Sauna
Valet parking
Self parking
24-hour room service
Coffee shop/cafe
Massage/treatment rooms

For families (6)

Free cots/infant beds
Fridge
Private bathroom
Separate bath and shower
Premium TV channels
Terrace

11 June - 12 June

Room options

All rooms

1 bed

2 beds

Showing 36 of 36 rooms

Grand Deluxe Twin Room

Highlights

Air conditioning

Free cots/infant beds

Fridge

LCD TV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Egyptian cotton bed sheets

55 sq m
Park view
Sleeps 3
2 Double Beds

Chiyoda Suite Room

Highlights

Furnished balcony

Air conditioning

Club Lounge

Free cots/infant beds

Fridge

LCD TV

Hypo-allergenic bedding

Pillow menu

80 sq m
Park view
Sleeps 3
2 Double Beds

Club Deluxe Twin Room with Balcony

Highlights

Furnished balcony

Air conditioning

Club Lounge

Free cots/infant beds

Fridge

LCD TV

Hypo-allergenic bedding

Pillow menu

45 sq m
Park view
Sleeps 3
2 Double Beds

Grand Deluxe King Room with Balcony

Highlights

Balcony or patio

Air conditioning

Free cots/infant beds

Fridge

LCD TV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

55 sq m
City view
Sleeps 3
1 King Bed

Club Grand Deluxe King Room with Balcony

Highlights

Balcony or patio

Air conditioning

Free cots/infant beds

Fridge

LCD TV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

55 sq m
City view
Sleeps 3
1 King Bed

Club Deluxe King Room

Highlights

Air conditioning

Club Lounge

Free cots/infant beds

Fridge

LCD TV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

45 sq m
Sleeps 2
1 King Bed

Club Deluxe King Room with Balcony

Highlights

Balcony or patio

Air conditioning

Club Lounge

Free cots/infant beds

Fridge

LCD TV

Hypo-allergenic bedding

Pillow menu

45 sq m
Park view
Sleeps 3
1 King Bed

Garden Suite Room

Highlights

Furnished balcony

Air conditioning

Club Lounge

Free cots/infant beds

Fridge

LCD TV

Hypo-allergenic bedding

Pillow menu

75 sq m
Park view
Sleeps 3
1 King Bed

Executive Suite Room

Highlights

Furnished balcony

Air conditioning

Club Lounge

Free cots/infant beds

Fridge

LCD TV

Hypo-allergenic bedding

Pillow menu

75 sq m
Park view
Sleeps 3
1 King Bed

Premier Suite King

Highlights

Furnished balcony

Air conditioning

Free cots/infant beds

Fridge

LCD TV

Hypo-allergenic bedding

Pillow menu

Separate bedroom

90 sq m
Park view
Sleeps 3
1 King Bed

Club Grand Deluxe Twin Room

Highlights

Air conditioning

Free cots/infant beds

Fridge

LCD TV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Egyptian cotton bed sheets

55 sq m
City view
Sleeps 3
2 Double Beds

Deluxe Twin Room with Balcony

Highlights

Furnished balcony

Air conditioning

Free cots/infant beds

Fridge

LCD TV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

45 sq m
Park view
Sleeps 3
2 Double Beds

Premier Suite Twin

Highlights

Furnished balcony

Air conditioning

Free cots/infant beds

Fridge

LCD TV

Hypo-allergenic bedding

Pillow menu

Separate bedroom

90 sq m
Sleeps 3
2 Double Beds

Deluxe King Room with Balcony

Highlights

Furnished balcony

Air conditioning

Free cots/infant beds

Fridge

LCD TV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

45 sq m
Park view
Sleeps 3
1 King Bed

Deluxe King Room

Highlights

Air conditioning

Free cots/infant beds

Fridge

LCD TV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Egyptian cotton bed sheets

45 sq m
Sleeps 2
1 King Bed

Park Suite

Highlights

Balcony

Air conditioning

Free cots/infant beds

Fridge

LCD TV

Hypo-allergenic bedding

Pillow menu

Separate bedroom

120 sq m
City view
Sleeps 3
2 Double Beds

Terrace Suite

Highlights

Balcony

Air conditioning

Free cots/infant beds

Fridge

LCD TV

Hypo-allergenic bedding

Pillow menu

Separate bedroom

120 sq m
City view
Sleeps 3
1 King Bed

Club Deluxe Twin Room with Balcony

Sleeps 3
2 Single Beds

Deluxe King Room with Balcony

Sleeps 3
1 King Bed

Executive Suite

Sleeps 2
1 King Bed

Premier Suite Twin

Sleeps 3
2 Double Beds

Garden Suite

Sleeps 2
1 King Bed

Park Suite

Sleeps 2
2 Single Beds

Deluxe Room with Balcony

Sleeps 3
1 King Bed OR 2 Single Beds

Club Grand Deluxe Twin Room

Sleeps 2
2 Single Beds

Grand Deluxe Twin Room

Sleeps 2
2 Single Beds

Terrace Suite

Sleeps 3
1 King Bed

Club Deluxe King Room with Balcony

Sleeps 3
1 King Bed

Grand Deluxe King Room with Balcony

Sleeps 3
1 King Bed

Club Deluxe King Room

Sleeps 2
1 King Bed

Deluxe King Room

Sleeps 2
1 King Bed

Chiyoda Suite

Sleeps 2
2 Single Beds

Deluxe Twin Room with Balcony

Sleeps 3
2 Single Beds

Premier Suite King

Sleeps 3
1 King Bed

Club Grand Deluxe King Room with Balcony

Sleeps 3
1 King Bed

Palace Suite

Sleeps 2
2 Single Beds

Similar properties

Pool
Spa
Airport transfer
Free parking

16 June - 17 June

About the area

1-1-1 Marunouchi, Chiyoda, Tokyo, Tokyo-to, 100-0005

What's nearby

Imperial Palace East Gardens - 3 min walk - 0.3 km
Tokyo International Forum - 11 min walk - 0.9 km
Tokyo Imperial Palace - 12 min walk - 1.0 km
Nippon Budokan - 2 min drive - 2.0 km
Tokyo Dome - 2 min drive - 3.1 km

Getting around

Tokyo (HND-Haneda) - 31 min drive
Tokyo Station - 8 min walk
Kanda Station - 19 min walk
Yurakucho Station - 19 min walk
Otemachi Station - 7 min walk
Nijubashimae (Marunouchi) Station - 8 min walk
Takebashi Station - 11 min walk

Restaurants

‪カレーショップC&C 大手町メトロピア店 - ‬4 min walk
‪玄米カフェ実身美 - ‬3 min walk
‪The Palace Lounge - ‬1 min walk
‪はせがわ酒店パレスホテル東京店 - ‬2 min walk
‪もうやんカレー大手町 - ‬2 min walk

About this property

Palace Hotel Tokyo

When you stay at Palace Hotel Tokyo, you'll be a short five-minute drive from Tokyo Imperial Palace and Nippon Budokan. You can visit the spa to indulge in deep-tissue massages, body wraps or manicures and pedicures, and French cuisine is served at ESTERRE, which is open for lunch and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, an indoor pool and a 24-hour fitness centre. The helpful staff and overall property condition get great marks from fellow travellers. The property is only a short walk to public transportation: Otemachi Station is 7 minutes and Nijubashimae (Marunouchi) Station is 8 minutes.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Spanish

At a glance

Hotel size

- 284 rooms
- Arranged over 23 floors

Arriving/Leaving

- Check-in start time: 3:00 PM; check-in end time: 3:00 AM
- Minimum check-in age – 18
- Check-out time is noon

Special check-in instructions

- Front desk staff will greet guests on arrival at the property
- This property doesn't offer after-hours check-in
- Following policies apply to guests staying in Club Deluxe King, Grand Deluxe Twin Room, Deluxe Twin Room (Triple Use), Executive Suite, Garden Suite, and Chiyoda Suite: 1) Children 12 years old and younger are not permitted in Club Lounge after 5:30 PM.2) Children ages 5 to 15 are only allowed to use the pool from 9 AM to 5 PM with adult supervision.

Required at check-in

- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Pets

- Pets not allowed

Internet

- Free WiFi and wired internet access in public areas
- Free WiFi and wired internet access in rooms

Parking

- On-site self-parking (JPY 3300 per night; includes in/out privileges)
- On-site valet parking (JPY 4300 per night; includes in/out privileges)
- Wheelchair-accessible parking on site

Other information

- Designated smoking areas

Property amenities

Food and drink

Full breakfast (surcharge) each morning 6 AM–10:30 AM
3 bars/lounges
Restaurant
Coffee shop
24-hour room service

Travelling with children

Local/corner shop
Children's menu

What to do

Yoga classes
Shopping

Working away

Meeting rooms
Conference space

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bike hire

Facilities

Built in 2012
Safe-deposit box at front desk
Terrace
24-hour fitness centre
An indoor pool
Full-service spa
Sauna
Massage/treatment rooms
Banquet hall
Reception hall

Accessibility

Lift
Wheelchair-accessible parking

Room amenities

Be entertained

DVD player
LCD television
Premium digital channels
Films for purchase

Home comfort

Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)

Sleep well

Hypo-allergenic bedding
Pillow menu
Blackout curtains
Turndown service
Egyptian cotton sheets
Free cot/infant bed

What to enjoy

In-room massage

Freshen up

Private bathroom
Separate bath and shower
Rainfall shower heads
Bidet
Free toiletries
Hairdryer
Towels

Stay connected

Desk
Free newspapers
Free WiFi and wired internet
Phone
Desk chair

Food and drink

Fridge
Free bottled water

Daily housekeeping
In-room safe (laptop compatible)

Special features

Spa

Evian SPA TOKYO has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

ESTERRE – This restaurant specialises in French cuisine and serves lunch and dinner.

GRAND KITCHEN – This restaurant serves breakfast, lunch and dinner. A children's menu is available. Open daily.

WADAKURA – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.

TATSUMI – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.

GO – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

Palace Hotel Tokyo is listed in the 2021 Travel + Leisure 500.

The property is a member of the Leading Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:

The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

Full breakfast is offered for an extra charge of approximately JPY 6072 per person

Children & extra beds

Rollaway beds are available for JPY 10000.0 per night

Parking

Self-parking costs JPY 3300 per night with in/out privileges
Valet parking costs JPY 4300 per night with in/out privileges

Pool, spa, & gym (if applicable)

Pool access available from 6:30 AM to 10:00 PM
Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision
Guests under 18 years old are not allowed in the spa

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Palace Tokyo

Hotel Tokyo Palace

Palace Hotel Tokyo

Palace Tokyo

Palace Tokyo Hotel

Tokyo Hotel Palace

Tokyo Palace

Tokyo Palace Hotel

Grand Palace Chiyoda

Grand Palace Hotel Tokyo

Hotel Grand Palace Tokyo, Japan

Palace Hotel Tokyo Japan

Palace Hotel Tokyo Hotel

Palace Hotel Tokyo Tokyo

Palace Hotel Tokyo Hotel Tokyo

Frequently asked questions

Does Palace Hotel Tokyo offer free cancellation for a full refund?

Yes, Palace Hotel Tokyo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Palace Hotel Tokyo?

Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 10:00 PM.

Are pets allowed at Palace Hotel Tokyo?

Sorry, pets aren't allowed.

Is parking offered on site at Palace Hotel Tokyo?

Yes. Self-parking costs JPY 3300 per night. Valet parking costs JPY 4300 per night.

What are the check-in and check-out times at Palace Hotel Tokyo?

Check-in start time: 3:00 PM; check-in end time: 3:00 AM. Check-out time is noon.

What is there to do at Palace Hotel Tokyo and nearby?

On-site recreation at Palace Hotel Tokyo includes yoga. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Palace Hotel Tokyo also has 3 bars and a 24-hour fitness centre, as well as a sauna.

Are there restaurants at or near Palace Hotel Tokyo?

Yes, ESTERRE offers French cuisine.

What's the area around Palace Hotel Tokyo like?

Palace Hotel Tokyo is in Chiyoda, a short 7-minute walk from Otemachi Station and 17 minutes' walk from Tokyo Imperial Palace.

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Palace Hotel Tokyo Reviews

9.8

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Service staff

View

Room

Location

Restaurant

Amenities

Balcony

Breakfast

Ambience

Bathroom

What guests liked

Breakfast was a highlight with a variety of options, including a Japanese breakfast, and excellent quality. (10 reviews)
Restaurants were exceptional and dining options were wonderful. (5 reviews)

From real guest reviews summarized by AI.

10/10

The best place to stay for business in Tokyo.

5-night trip

10/10

First class again.

1-night trip

10/10

I have been very fortunate over the years to stay in some of the worlds best hotels. The Palace in Tokyo is up there with the very best. Impeccable in every way. Cannot praise it highly enough. Andrew

6-night trip

10/10

Amazing !

5-night trip

10/10

Wonderful staff, beautiful place, and close to lots of local attractions.

1-night trip

10/10

Everything about this place is top notch--the facility, the location and especially the staff. We were treated like royalty here. Earlier in our trip, we had stayed in Shinjuku because we wanted to see the sights in that area, but after visiting other parts of Japan, we returned to Tokyo and decided to check out this area near the Imperial Palace, Ginza and Tokyo station. We definitely enjoyed this part of the city more. If we ever return to Tokyo, the Palace Hotel will be our top choice.

1-night trip

10/10

Great service beautiful hotel

5-night trip

10/10

The Palace Hotel is the epitome of excellence in terms of service, facilities and amenities. Whenever I have stayed here, I have been impressed in all ways and leave anticipating my next stay here. It truly is one of the best hotels that I have had the pleasure to stay in.

1-night trip

10/10

Loved the spacious room, location was excellent and staff terrific.

4-night trip

10/10

Amazing Stay. Interior, service, location.

3-night trip

10/10

Booked for my parents and the hospitality / attention to details was amazing. My parents loved it.

1-night trip

10/10

Great location, good room, quiet, comfortable and clean. Staff were extremely helpful and service was attentive.

4-night trip

10/10

Palace Hotel lives up to its 5 Star status! From the moment we arrived to the moment we departed (5 days later) everything was first class. The room was impeccably clean and well-appointed, the breakfast was abundant with both western and japanese style options, the staff was attentive and helpful. And the location of the hotel across from the Palace Gardens and close to a subway and Tokyo station is unbeatable .

5-night trip

10/10

Loved the hospitality and kindness. Loved the scent of the hotel, amenities- amazing. Very clean and we had a nice view of the old palace right in front of our room.

1-night trip

10/10

service excellent... restaurents very good...

5-night trip

8/10

Very nice

1-night trip

10/10

We enjoyed everything about the stay: The fitness center and the spa are of top quality and very clean. The breakfast buffet has a variety of food and beverage options. Most importantly, the service was exceptional throughout our stay. We would recommend the Palace Hotel to our friends.

2-night trip

10/10

Great.

3-night trip

10/10

Luxury accomodations, city/park views, delicious dining, premium spa/gym/pool amenities and, most memorably, 5-star service throughout our stay. We brought a family of four to cheer my wife through her sixth world major marathon and the Palace Hotel provided a welcoming and comfortable home during our stay. This was one of the best experiences we've had anywhere in the world. The attention to detail and care demonstrated throughout our stay was an incredible way of experiencing Japanese culture. Highly-recommended without hesitation.

5-night trip

10/10

Great hotel, excellent facilities and staff.

4-night trip

10/10

It’s a one night stay with breakfast included. The service was excellent and the breakfast quality was great as well. Kids were also happy with the food variation at the breakfast. Recommend to others!

1-night trip

10/10

Lovely location. Staff was exceptional.

3-night trip

10/10

Excellent service. Very professional staff, especially the French speaking waiter in the breakfast space. It is my second time there. Still a wonderful experience.

1-night trip

10/10

I am sold on the Palace especially the balcony rooms

2-night trip

10/10

If you can afford it, do yourself a treat and stay here. Amazing!

1-night trip

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Palace Hotel Tokyo

Photo gallery for Palace Hotel Tokyo

Reviews

Popular amenities

Main amenities (12)

For families (6)

Room options

View all photos for Grand Deluxe Twin Room

Grand Deluxe Twin Room

Highlights

View all photos for Chiyoda Suite Room

Chiyoda Suite Room

Highlights

View all photos for Club Deluxe Twin Room with Balcony

Club Deluxe Twin Room with Balcony

Highlights

View all photos for Grand Deluxe King Room with Balcony

Grand Deluxe King Room with Balcony

Highlights

View all photos for Club Grand Deluxe King Room with Balcony

Club Grand Deluxe King Room with Balcony

Highlights

View all photos for Club Deluxe King Room

Club Deluxe King Room

Highlights

View all photos for Club Deluxe King Room with Balcony

Club Deluxe King Room with Balcony

Highlights

View all photos for Garden Suite Room

Garden Suite Room

Highlights

View all photos for Executive Suite Room

Executive Suite Room

Highlights

View all photos for Premier Suite King

Premier Suite King

Highlights

View all photos for Club Grand Deluxe Twin Room

Club Grand Deluxe Twin Room

Highlights

View all photos for Deluxe Twin Room with Balcony

Deluxe Twin Room with Balcony

Highlights

View all photos for Premier Suite Twin

Premier Suite Twin

Highlights

View all photos for Deluxe King Room with Balcony

Deluxe King Room with Balcony

Highlights

View all photos for Deluxe King Room

Deluxe King Room

Highlights

View all photos for Park Suite

Park Suite

Highlights

View all photos for Terrace Suite

Terrace Suite

Highlights

View all photos for Club Deluxe Twin Room with Balcony

Club Deluxe Twin Room with Balcony

View all photos for Deluxe King Room with Balcony

Deluxe King Room with Balcony

View all photos for Executive Suite

Executive Suite

View all photos for Premier Suite Twin

Premier Suite Twin

View all photos for Garden Suite

Garden Suite

View all photos for Park Suite

Park Suite

View all photos for Deluxe Room with Balcony

Deluxe Room with Balcony

View all photos for Club Grand Deluxe Twin Room

Club Grand Deluxe Twin Room

View all photos for Grand Deluxe Twin Room

Grand Deluxe Twin Room

View all photos for Terrace Suite

Terrace Suite

View all photos for Club Deluxe King Room with Balcony