Palace Hotel Tokyo

5.0 star property
Luxury hotel with spa, near Imperial Palace East Gardens

Photo gallery for Palace Hotel Tokyo

Relax on the rooftop with a modern outdoor seating area, featuring a sofa, coffee table, and stools, surrounded by lush greenery and city views.
Enjoy a panoramic view of the city and river from the spacious balcony, where you can relax with a glass railing offering unobstructed views.
Relax in style at our welcoming lobby, featuring a spacious reception area with a comfortable seating space and beautiful views.
Enjoy a panoramic city view from the comfort of this stylish room, featuring a seating area with sofa and chair.
Stylish corridor with patterned floor, glass walls, and a dramatic chandelier.
Surrounded by Tokyo's Imperial Palace East Gardens, Palace Hotel Tokyo is a serene retreat. Take advantage of shopping on site, indulge in French cuisine at ESTERRE or unwind with yoga classes and massage treatment rooms. With free WiFi and multilingual staff, guests appreciate the helpful service.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurants and 3 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Valet parking
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms

For families (6)

  • Free cots/infant beds
  • Fridge
  • Separate bath and shower
  • Premium TV channels
  • Terrace
  • Daily housekeeping
The current price is AU$1,034
6 Aug - 7 Aug

Room options

Available filters for rooms
Showing 37 of 37 rooms

Grand Deluxe Twin Room

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
  • 55 sq m
  • Park view
  • Sleeps 3
  • 2 Double Beds

Executive Suite + Club Deluxe King with Balcony

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
  • Sleeps 5
  • 2 King Beds

Chiyoda Suite Room

Highlights

Furnished balcony
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 80 sq m
  • Park view
  • Sleeps 3
  • 2 Double Beds

Club Deluxe Twin Room with Balcony

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 45 sq m
  • Park view
  • Sleeps 3
  • 2 Double Beds

Grand Deluxe King Room with Balcony

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Grand Deluxe King Room with Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Deluxe King Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Club Deluxe King Room with Balcony

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony or patio
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 45 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Garden Suite Room

Highlights

Furnished balcony
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 75 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Executive Suite Room

Highlights

Furnished balcony
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 75 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Premier Suite King

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 90.1 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Club Grand Deluxe Twin Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
  • 55 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Deluxe Twin Room with Balcony

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 45 sq m
  • Park view
  • Sleeps 3
  • 2 Double Beds

Premier Suite Twin

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 90 sq m
  • Sleeps 3
  • 2 Double Beds

Deluxe King Room with Balcony

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 45 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Deluxe King Room

9.6 out of 10
Exceptional
(15 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Park Suite

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 120 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Terrace Suite

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 120 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Deluxe Twin Room with Balcony

  • Sleeps 3
  • 2 Single Beds

Deluxe King Room with Balcony

  • Sleeps 3
  • 1 King Bed

Executive Suite

  • Sleeps 2
  • 1 King Bed

Premier Suite Twin

  • Sleeps 3
  • 2 Double Beds

Garden Suite

  • Sleeps 2
  • 1 King Bed

Park Suite

  • Sleeps 2
  • 2 Single Beds

Deluxe Room with Balcony

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Club Grand Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

Grand Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

Terrace Suite

  • Sleeps 3
  • 1 King Bed

Club Deluxe King Room with Balcony

  • Sleeps 3
  • 1 King Bed

Grand Deluxe King Room with Balcony

  • Sleeps 3
  • 1 King Bed

Club Deluxe King Room

  • Sleeps 2
  • 1 King Bed

Deluxe King Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Chiyoda Suite

  • Sleeps 2
  • 2 Single Beds

Deluxe Twin Room with Balcony

  • Sleeps 3
  • 2 Single Beds

Premier Suite King

  • Sleeps 3
  • 1 King Bed

Club Grand Deluxe King Room with Balcony

  • Sleeps 3
  • 1 King Bed

Palace Suite

  • Sleeps 2
  • 2 Single Beds

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About the area

Map
1-1-1 Marunouchi, Chiyoda, Tokyo, Tokyo-to, 100-0005

What's nearby

  • Imperial Palace East Gardens - 3 min walk - 0.3 km
  • Tokyo International Forum - 11 min walk - 0.9 km
  • Tokyo Imperial Palace - 12 min walk - 1.0 km
  • Nippon Budokan - 2 min drive - 2.0 km
  • Tokyo Dome - 2 min drive - 3.1 km

Getting around

  • Tokyo (HND-Haneda) - 31 min drive
  • Tokyo Station - 8 min walk
  • Kanda Station - 19 min walk
  • Yurakucho Station - 19 min walk
  • Otemachi Station - 7 min walk
  • Nijubashimae (Marunouchi) Station - 8 min walk
  • Takebashi Station - 11 min walk

Restaurants

  • ‪カレーショップC&C 大手町メトロピア店 - ‬4 min walk
  • ‪玄米カフェ 実身美 - ‬3 min walk
  • ‪The Palace Lounge - ‬1 min walk
  • ‪はせがわ酒店 パレスホテル東京店 - ‬2 min walk
  • ‪もうやんカレー 大手町 - ‬2 min walk

About this property

Palace Hotel Tokyo

When you stay at Palace Hotel Tokyo, you'll be a short five-minute drive from Tokyo Imperial Palace and Tokyo Tower. You can visit the spa to indulge in deep-tissue massages, body wraps or manicures and pedicures, and French cuisine is served at ESTERRE, which is open for lunch and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, an indoor pool and a 24-hour fitness centre. The helpful staff and overall property condition get great marks from fellow travellers. The property is only a short walk to public transportation: Otemachi Station is 7 minutes and Nijubashimae (Marunouchi) Station is 8 minutes.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 284 rooms
    • Arranged over 23 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 3:00 AM
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Following policies apply to guests staying in Club Deluxe King, Grand Deluxe Twin Room, Deluxe Twin Room (Triple Use), Executive Suite, Garden Suite, and Chiyoda Suite: 1) Children 12 years old and younger are not permitted in Club Lounge after 5:30 PM.2) Children ages 5 to 15 are only allowed to use the pool from 9 AM to 5 PM with adult supervision.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (JPY 3300 per night; includes in/out privileges)
    • On-site valet parking (JPY 4300 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6 AM–10:30 AM
  • 3 bars/lounges
  • Restaurant
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Local/corner shop
  • Children's menu

What to do

  • Yoga classes
  • Shopping

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire

Facilities

  • Built in 2012
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness centre
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • DVD player
  • LCD television
  • Premium digital channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Egyptian cotton sheets
  • Free cot/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Separate bath and shower
  • Rainfall shower heads
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone
  • Desk chair

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Evian Spa Tokyo has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

ESTERRE – This restaurant specialises in French cuisine and serves lunch and dinner.
GRAND KITCHEN – This restaurant serves breakfast, lunch and dinner. A children's menu is available. Open daily.
WADAKURA – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
TATSUMI – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
GO – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

Palace Hotel Tokyo is listed in the 2021 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

  • Full breakfast is offered for an extra charge of approximately JPY 6900 per person

Children & extra beds

  • Rollaway beds are available for JPY 40000.0 per night

Parking

  • Self-parking costs JPY 3300 per night with in/out privileges
  • Valet parking costs JPY 4300 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 10:00 PM
  • Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision
  • Guests under 18 years old are not allowed in the spa

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Palace Tokyo
Hotel Tokyo Palace
Palace Hotel Tokyo
Palace Tokyo
Palace Tokyo Hotel
Tokyo Hotel Palace
Tokyo Palace
Tokyo Palace Hotel
Grand Palace Chiyoda
Grand Palace Hotel Tokyo
Hotel Grand Palace Tokyo, Japan
Palace Hotel Tokyo Japan
Palace Hotel Tokyo Hotel
Palace Hotel Tokyo Tokyo
Palace Hotel Tokyo Hotel Tokyo

Frequently asked questions

Does Palace Hotel Tokyo offer free cancellation for a full refund?

Yes, Palace Hotel Tokyo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Palace Hotel Tokyo?

Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 10:00 PM.

Are pets allowed at Palace Hotel Tokyo?

Sorry, pets aren't allowed.

Is parking offered on site at Palace Hotel Tokyo?

Yes. Self-parking costs JPY 3300 per night. Valet parking costs JPY 4300 per night.

What are the check-in and check-out times at Palace Hotel Tokyo?

Check-in start time: 3:00 PM; check-in end time: 3:00 AM. Check-out time is noon.

What is there to do at Palace Hotel Tokyo and nearby?

On-site recreation at Palace Hotel Tokyo includes yoga. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Palace Hotel Tokyo also has 3 bars and a 24-hour fitness centre, as well as a sauna.

Are there restaurants at or near Palace Hotel Tokyo?

Yes, ESTERRE offers French cuisine.

What's the area around Palace Hotel Tokyo like?

Palace Hotel Tokyo is in Chiyoda, a short 7-minute walk from Otemachi Station and 17 minutes' walk from Tokyo Imperial Palace.

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Palace Hotel Tokyo Reviews

Reviews

9.8

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Service staff
Room
View
Location
Amenities
Restaurant
Breakfast
Balcony
Bathroom
Family friendly

What guests liked

  • Breakfast was a highlight with a variety of options, including Japanese and Western styles, and exceptional service. (11 reviews)
  • Restaurants were exceptional and dining options were wonderful. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

The best place to stay for business in Tokyo.
Thomas, 5-night trip

8/10 Very good

Beautiful hotel with wonderful service. We had a club room on the top floor which had every amenity you could think of. The people are so friendly and welcoming. Great location for the station and underground.
Fiona, 3-night trip

10/10 Exceptional

Excellent property with multiple dining options, great location and excellent staff.
Kevin, 2-night trip

10/10 Exceptional

Second stay as amazing as the first

First class again.
Andrew, 1-night trip

10/10 Exceptional

First time in Japan and this was by far one of the best hotels I’ve ever stayed at and I’ve been to quite a few countries! Service and hotel is absolutely top notch! I’m not sure there is much better than this hotel, enjoy!

10/10 Exceptional

Wonderful staff, beautiful place, and close to lots of local attractions.
Gavin, 1-night trip

10/10 Exceptional

Service was outstanding.
Joerg, 3-night trip

10/10 Exceptional

Great service beautiful hotel
Annalise Pamela, 5-night trip

10/10 Exceptional

The most heavenly experience! Elegant and luxurious. We were in a king room, which was palatial, featuring lovely balconies overlooking the imperial gardens. The service was impeccable from magically instantaneous day cleaning to discrete turn-downs, including bottled water and chocolate. The all-day restaurant includes a tasteful and comfortable outdoor terrace that was cool and shady even in the intense Tokyo summer heat.
Monica, 7-night trip

10/10 Exceptional

Amazing !
Sharen, 5-night trip

10/10 Exceptional

Wonderful hotel

I have been very fortunate over the years to stay in some of the worlds best hotels. The Palace in Tokyo is up there with the very best. Impeccable in every way. Cannot praise it highly enough. Andrew
Andrew, 6-night trip

10/10 Exceptional

Tokyo has lots of great top end hotels but none come close to the comfort and service of the Palace. The location directly opposite the Imperil Palace Gardens can't be bettered and the warmth of the welcome at check-in is enough to make you forget the 14 hour flight from Heathrow. This is arguably the best managed hotel in Asia and quite possibly the world.
Gordon, 4-night trip

10/10 Exceptional

Excellent

Loved the spacious room, location was excellent and staff terrific.
Amy, 4-night trip

10/10 Exceptional

The epitome of excellence!

The Palace Hotel is the epitome of excellence in terms of service, facilities and amenities. Whenever I have stayed here, I have been impressed in all ways and leave anticipating my next stay here. It truly is one of the best hotels that I have had the pleasure to stay in.
1-night trip

10/10 Exceptional

Elegant hotel, great location

Everything about this place is top notch--the facility, the location and especially the staff. We were treated like royalty here. Earlier in our trip, we had stayed in Shinjuku because we wanted to see the sights in that area, but after visiting other parts of Japan, we returned to Tokyo and decided to check out this area near the Imperial Palace, Ginza and Tokyo station. We definitely enjoyed this part of the city more. If we ever return to Tokyo, the Palace Hotel will be our top choice.
Bedroom
Bathroom
Michael, 1-night trip

10/10 Exceptional

Amazing Stay. Interior, service, location.
Katherine, 3-night trip

10/10 Exceptional

Booked for my parents and the hospitality / attention to details was amazing. My parents loved it.
Kana, 1-night trip

10/10 Exceptional

Great service
HIROKATSU, 1-night trip

10/10 Exceptional

Great location, good room, quiet, comfortable and clean. Staff were extremely helpful and service was attentive.
Peter, 4-night trip

10/10 Exceptional

Loved the hospitality and kindness. Loved the scent of the hotel, amenities- amazing. Very clean and we had a nice view of the old palace right in front of our room.
Yoonjin, 1-night trip

10/10 Exceptional

service excellent... restaurents very good...
Ira, 5-night trip

10/10 Exceptional

Great hotel, excellent facilities and staff.
Elsayed, 4-night trip

10/10 Exceptional

Palace Hotel lives up to its 5-Star status

Palace Hotel lives up to its 5 Star status! From the moment we arrived to the moment we departed (5 days later) everything was first class. The room was impeccably clean and well-appointed, the breakfast was abundant with both western and japanese style options, the staff was attentive and helpful. And the location of the hotel across from the Palace Gardens and close to a subway and Tokyo station is unbeatable .
Ilinca, 5-night trip

10/10 Exceptional

We enjoyed everything about the stay: The fitness center and the spa are of top quality and very clean. The breakfast buffet has a variety of food and beverage options. Most importantly, the service was exceptional throughout our stay. We would recommend the Palace Hotel to our friends.
2-night trip

8/10 Very good

Very nice
John, 1-night trip