See all properties

Polo 15

3.0 star property
Hotel with outdoor pool, near Playa del Carmen Main Beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Polo 15

Outdoor pool, pool loungers
Outdoor pool, pool loungers
Basic Room, 1 Queen Bed (Balcony)
Basic Room, 1 Queen Bed (Balcony)
Comfort Penthouse, 1 Bedroom | Living area

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Laundry facilities
  • Air conditioning
  • Free WiFi

Main amenities (6)

  • Housekeeping once per stay
  • Near the beach
  • Outdoor pool
  • Air conditioning
  • Self-serve laundry
  • Barbecue grills

Feel at home (6)

  • Private bathroom
  • Television
  • Laundry facilities
  • Coffee/tea maker
  • Blackout curtains
  • Limited housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Comfort Penthouse, 1 Bedroom

Comfort Penthouse, 1 Bedroom

Comfort Penthouse, 1 Bedroom

Highlights

Individually furnished
Air conditioning
Kitchen
Fridge
Flat-screen TV
Clothes dryer
Blackout curtains
Ceiling fan
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Basic Room, 1 Queen Bed (Balcony)

Basic Room, 1 Queen Bed (Balcony)

Basic Room, 1 Queen Bed (Balcony)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Clothes dryer
Blackout curtains
Ceiling fan
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, 1 Queen Bed

Deluxe Studio, 1 Queen Bed

Deluxe Studio, 1 Queen Bed

Highlights

Individually furnished
Air conditioning
Kitchen
Fridge
Flat-screen TV
Clothes dryer
Blackout curtains
Ceiling fan
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Beach

Hotel Punta Esmeralda Playa del Carmen

Pool
Free parking
Free WiFi
Restaurant
8.2 out of 10, Very good, (283)
The price is AU$70
includes taxes & fees
25 Dec - 26 Dec
Hotel Punta Esmeralda Playa del Carmen
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Avenida 15 Mz 286 Lt 3, Entre Calle 52 Y 54, Playa del Carmen, QROO, 77728

What's nearby

  • Mamitas Beach - 11 min walk - 0.9 km
  • Quinta Avenida - 13 min walk - 1.1 km
  • Playa del Carmen Main Beach - 13 min walk - 1.2 km
  • Playa del Carmen Maritime Terminal - 5 min drive - 3.3 km
  • Punta Esmeralda Beach - 5 min drive - 3.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 48 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.5 miles/20.1 km

Restaurants

  • ‪Crisol - ‬5 min walk
  • ‪Quadra Café - ‬4 min walk
  • ‪Tropical Tacos - ‬4 min walk
  • ‪Que Huevos - ‬4 min walk
  • ‪El Arabe - ‬4 min walk

About this property

Polo 15

Polo 15 offers a great location, putting you within a 15-minute walk of Mamitas Beach and Quinta Avenida. Also, Playa del Carmen Maritime Terminal and Playa del Carmen Main Beach are a short five-minute drive away.

Languages

English, Spanish

At a glance

Hotel size

  • 6 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 9:30 PM
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • There is no front desk at this property
  • Guests must contact the property in advance for check-in instructions and key retrieval information; your host will greet you
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in rooms

Parking

  • No on-site parking
  • Street parking available

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Barbecue grills

What to do

  • Beach nearby

Services

  • Laundry facilities
  • Pool loungers

Facilities

  • An outdoor pool

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Dryer

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

More

  • Housekeeping (once per stay)
  • Cleaning supplies

Fees & policies

Refundable deposits

  • Cash deposit: USD 100.0 per stay

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property only accepts cash.
Cashless transactions are available.

Also known as

POLO 15 Aparthotel Playa del Carmen
POLO 15 Playa del Carmen
Aparthotel POLO 15 Playa del Carmen
Playa del Carmen POLO 15 Aparthotel
POLO 15 Aparthotel
Aparthotel POLO 15
Polo 15 Playa Del Carmen
POLO 15 Hotel
POLO 15 Playa del Carmen
POLO 15 Hotel Playa del Carmen

Frequently asked questions

Does Polo 15 offer free cancellation for a full refund?
Yes, Polo 15 does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Polo 15?
Yes, there's an outdoor pool.
Are pets allowed at Polo 15?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Polo 15?
No, unfortunately. However, there's street parking available.
What are the check-in and check-out times at Polo 15?
Check-in start time: 3:00 PM; check-in end time: 9:30 PM. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Polo 15?
No, this hotel doesn't have a casino, but Riviera Gran Casino (2-min drive) is nearby.
What is there to do at Polo 15 and nearby?
Polo 15 has an outdoor pool.
What's the area around Polo 15 like?
Polo 15 is a short 11-minute walk from Mamitas Beach and 13 minutes' walk from Quinta Avenida.

Polo 15 Reviews

Reviews

9.0

Wonderful

8.0/10

Cleanliness

8.0/10

Staff & service

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Pleasant
My room was lovely, nice and quiet neighborhood
Pamela, 6-night trip
Verified Hotels.com guest review

8/10 Very good

Nice studio
Nice studio and cheap price. I stayed for 5 nights and there was no cleaning, to far from the city center but near of the beach clubs.
Marcos, 5-night trip
Verified Hotels.com guest review

8/10 Very good

5-night trip
Verified Expedia guest review

10/10 Exceptional

Quieter and safe neighbourhood
Wonderful stay, close, but far enough from the madness, lovely property, Dulce was excellent, very helpful
4-night trip
Verified Hotels.com guest review