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Ocean Riviera Paradise All Inclusive

4.5 star property
Playa del Carmen beachfront property with free water park, spa
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Ocean Riviera Paradise All Inclusive

View from property
On the beach, beach volleyball
10 bars/lounges, 4 swim-up bars, 5 poolside bars
Eden Master Suite
Free minibar, in-room safe, desk, free WiFi

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 11 restaurants and 5 poolside bars
  • 10 bars/lounges and 4 swim-up bars
  • Full-service spa
  • 5 outdoor pools
  • Free water park
  • Nightclub
  • Free children's club
  • Free supervised childcare
  • 3 outdoor tennis courts
  • 24-hour fitness centre

Feel at home (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Premium TV channels
The price is AU$557
includes taxes & fees
7 Jan - 8 Jan 2025

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Junior Suite (Eden Junior Suite Rooftop)

Junior Suite (Eden Junior Suite Rooftop)

Junior Suite (Eden Junior Suite Rooftop)

Highlights

Air conditioning
Free minibar items
LED TV
Sofa bed - king
Ceiling fan
Deep-soaking bath
Shower/bath combination
Hairdryer
  • 135.0 sq m
  • Sleeps 3

View all photos for Eden Junior Suite Swim Up

Eden Junior Suite Swim Up | View from room

Eden Junior Suite Swim Up

Highlights

Private plunge pool
Air conditioning
Free minibar items
LED TV
Sofa bed - king
Ceiling fan
Deep-soaking bath
Shower/bath combination
  • 57 sq m
  • Sleeps 3

View all photos for Suite (Eden Master Suite Rooftop)

Suite (Eden Master Suite Rooftop)

Suite (Eden Master Suite Rooftop)

Highlights

Separate sitting area
Air conditioning
Free minibar items
LED TV
Sofa bed - king
Ceiling fan
Shower/bath combination
Bathrobes
  • 186 sq m
  • Ocean view
  • Sleeps 3

View all photos for PRIVILEGE JUNIOR SUITE SWIM UP

PRIVILEGE JUNIOR SUITE SWIM UP

PRIVILEGE JUNIOR SUITE SWIM UP

Highlights

Private plunge pool
Air conditioning
Free minibar items
LED TV
Pillow menu
Ceiling fan
Shower/bath combination
Bathrobes
  • 57 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Eden Junior Suite Pool View

Eden Junior Suite Pool View

Eden Junior Suite Pool View

Highlights

Air conditioning
Free minibar items
LED TV
Sofa bed - king
Ceiling fan
Deep-soaking bath
Shower/bath combination
Hairdryer
  • 57 sq m
  • Sleeps 4

View all photos for Privilege Junior Suite Pool View

Free minibar, in-room safe, desk, free WiFi

Privilege Junior Suite Pool View

Highlights

Air conditioning
Free minibar items
LED TV
Pillow menu
Ceiling fan
Shower/bath combination
Bathrobes
Hairdryer
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Eden Master Suite

Eden Master Suite

Eden Master Suite

Highlights

Separate sitting area
Air conditioning
Free minibar items
LED TV
Ceiling fan
Separate bedroom
Shower/bath combination
Bathrobes
  • 116 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Eden Junior Suite Garden view

Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Garden view

Highlights

Air conditioning
Free minibar items
LED TV
Ceiling fan
Separate bedroom
Deep-soaking bath
Shower/bath combination
Hairdryer
  • 57 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Privilege Junior Suite Garden View

Privilege Junior Suite Garden View

Privilege Junior Suite Garden View

Highlights

Air conditioning
Free minibar items
LED TV
Pillow menu
Ceiling fan
Shower/bath combination
Bathrobes
Hairdryer
  • 57 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for PRIVILEGE MASTER SUITE SWIM UP

View from room

PRIVILEGE MASTER SUITE SWIM UP

Highlights

Separate sitting area
Private plunge pool
Air conditioning
Free minibar items
LED TV
Pillow menu
Sofa bed - king
Ceiling fan
  • 115 sq m
  • Sleeps 3

View all photos for Daisy Junior Suite Pool View

View from room

Daisy Junior Suite Pool View

Highlights

Air conditioning
Free minibar items
LED TV
Ceiling fan
Deep-soaking bath
Shower/bath combination
Hairdryer
Free bottled water
  • 57 sq m
  • Sleeps 4

View all photos for Eden Junior Suite Ocean View

Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Ocean View

Highlights

Air conditioning
Free minibar items
LED TV
Ceiling fan
Deep-soaking bath
Shower/bath combination
Hairdryer
Free bottled water
  • 57 sq m
  • Ocean view
  • Sleeps 4

View all photos for Privilege Master Suite

Free minibar, in-room safe, desk, free WiFi

Privilege Master Suite

Highlights

Separate sitting area
Air conditioning
Free minibar items
LED TV
Ceiling fan
Shower/bath combination
Private bathroom
Hairdryer
  • 115 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Eden Junior Suite with Jacuzzi

Eden Junior Suite with Jacuzzi

Eden Junior Suite with Jacuzzi

Highlights

Air conditioning
Free minibar items
LED TV
Ceiling fan
Separate bedroom
Deep-soaking bath
Shower/bath combination
Hairdryer
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege Junior Suite Rooftop

Privilege Junior Suite Rooftop | Terrace/patio

Privilege Junior Suite Rooftop

Highlights

Air conditioning
Free minibar items
LED TV
Pillow menu
Sofa bed - king
Ceiling fan
Shower/bath combination
Bathrobes
  • 135 sq m
  • Resort view
  • Sleeps 3

View all photos for Daisy Junior Suite Garden View

Free minibar, in-room safe, desk, free WiFi

Daisy Junior Suite Garden View

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Ceiling fan
Separate bedroom
Deep-soaking bath
Shower/bath combination
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Standard

Free minibar, in-room safe, desk, free WiFi

Junior Suite Standard

Highlights

Air conditioning
Free minibar items
LED TV
Ceiling fan
Separate bedroom
Deep-soaking bath
Shower/bath combination
Hairdryer
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

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8.0 out of 10, Very good, (3381)
The price is AU$575
includes taxes & fees
9 Jan - 10 Jan 2025
Grand Riviera Princess - All Inclusive
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About the area

Map
Playa del Carmen, QROO

What's nearby

  • Playa Xcalacoco - 9 min walk - 0.8 km
  • Gran Coyote Golf - 4 min drive - 3.5 km
  • El Camaleón Mayakoba Golf Course - 6 min drive - 5.0 km
  • Quinta Avenida - 9 min drive - 8.5 km
  • Punta Esmeralda Beach - 9 min drive - 6.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 46 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.7 miles/20.4 km

Restaurants

  • ‪Amaranto - ‬5 min walk
  • ‪Alberca - Pool - ‬19 min walk
  • ‪Privilege Lounge - ‬15 min walk
  • ‪Piano Bar - ‬20 min walk
  • ‪Restaurante Hacienda - ‬18 min walk

About this property

Ocean Riviera Paradise All Inclusive

At Ocean Riviera Paradise All Inclusive, you can spend time at the beach playing volleyball, plus you'll be within a 10-minute drive of Quinta Avenida. There's plenty of fun with the 5 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in hot stone massages, facials and body treatments. Blue Moon, one of 11 restaurants, serves international cuisine and is open for dinner. Other highlights at this luxurious property include 5 poolside bars, a nightclub and a free kid's club. Fellow travellers say great things about the pool and helpful staff.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Scuba-diving lessons

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

On-site entertainment and activities
Access to on-site nightclubs

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 782 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 5:30 AM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site parking is limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–11:30 AM
  • 11 restaurants
  • 10 bars/lounges
  • 5 poolside bars
  • 4 swim-up bars
  • Coffee shop
  • Private dining
  • Private picnics
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Free water park access
  • Children's pool
  • Bowling alley
  • Playground
  • Free supervised childcare/activities
  • Local/corner shop
  • Children's menu
  • Lifeguard on-site

What to do

  • On the beach
  • Tennis
  • Beach volleyball
  • Basketball
  • Bowling alley
  • Shopping
  • Access to nearby outdoor pool
  • Free use of nearby fitness centre
  • Scuba-diving nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 4 buildings/towers
  • Built in 2016
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Mosquito nets
  • 24-hour fitness centre
  • 5 outdoor pools
  • Free water park
  • Arcade/games room
  • Full-service spa
  • Nightclub
  • 3 outdoor tennis courts
  • Vegetarian dining options
  • Local artist showcase
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Reception hall
  • Mediterranean architecture

Accessibility

  • Lift
  • Lift door width (centimetres): 79
  • Magnifying mirror

Room amenities

Be entertained

  • LED television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker

Sleep well

  • Bed sheets provided

Freshen up

  • Deep-soaking bath
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Despacio has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Dining

Blue Moon – This restaurant specialises in international cuisine and only serves dinner.
Amaranto – Overlooking the garden, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.
Villamarina – This restaurant specialises in international cuisine and serves breakfast, lunch and light fare. A children's menu is available. Open daily.
Ruta 66 – This coffee shop specialises in American cuisine and serves breakfast, lunch and dinner. Open 24 hours. Open daily.
La Locanda – This theme restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Policies

Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards, debit cards and cash.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Also known as

Ocean Riviera Eden beach All Inclusive Playa del Carmen
Ocean Riviera Eden beach All Inclusive
Ocean Riviera Eden beach Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Eden by the beach All Inclusive
All-inclusive property Ocean Riviera Paradise All Inclusive
Ocean Riviera Paradise Eden by the beach All Inclusive

Frequently asked questions

Does Ocean Riviera Paradise All Inclusive offer free cancellation for a full refund?
Yes, Ocean Riviera Paradise All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Ocean Riviera Paradise All Inclusive?
Yes, there are 5 outdoor pools and a children's pool.
Are pets allowed at Ocean Riviera Paradise All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Ocean Riviera Paradise All Inclusive?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Ocean Riviera Paradise All Inclusive?
Check-in start time: 3:00 PM; check-in end time: 5:30 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Ocean Riviera Paradise All Inclusive?
No, this property doesn't have a casino, but Riviera Gran Casino (9-min drive) is nearby.
What is there to do at Ocean Riviera Paradise All Inclusive and nearby?
Have fun with on-site activities such as volleyball, and improve your game on the tennis courts. Additional recreation on-site includes basketball, bowling and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. Ocean Riviera Paradise All Inclusive also has 4 swim-up bars, 5 poolside bars and a nightclub, as well as a 24-hour fitness centre, spa services and an arcade.
Are there restaurants at or near Ocean Riviera Paradise All Inclusive?
Yes, there are 11 on-site restaurants, featuring international cuisine and garden views.
Does Ocean Riviera Paradise All Inclusive have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Ocean Riviera Paradise All Inclusive like?
Ocean Riviera Paradise All Inclusive is a short 9-minute walk from Playa Xcalacoco and 12 minutes' walk from Chun-Zumbul (diving site). Travellers say that the property is in a great location.

Ocean Riviera Paradise All Inclusive Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Poor

Brittany, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Julio, 9-night trip
Verified Hotels.com guest review

10/10 Exceptional

Aylin Best Concierge
Amazing experience! Specially the concierge Aylin was of tremendous help getting us reservations to sought after restaurants at the property. She also helped with each and every need of ours such as scheduling the house cleaning at our time or request. If you get Aylin as your concierge, you are going to have a very comfortable stay!
Tanvir Ahmed, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

My wife and I spent 10 amazing days on this resort. This was our first all inclusive vacation and ORP did not disappoint! The property is beautiful and the staff are amazing! The food was not as great as we expected but still good. Pez Vela was our favorite followed by Route 66. We spent most of our time in the Eden pool and the lobby bar. We will absolutely be back!
Ericka, 10-night family trip
Verified Expedia guest review

10/10 Exceptional

The staff were amazing. We enjoyed our stay! 10/10 recommend!
Sarah, 3-night family trip
Verified Expedia guest review

8/10 Very good

My husband and I traveled to Ocean Riviera Paradise to celebrate our milestone birthdays; we were there for one full week. Upon arrival, we were greeted by very friendly bell staff who took care of our luggage. Checking in was a bit of a problem; I was in communication with the concierge staff prior to our arrival and confirmed an upgraded room in El Beso( I knew of the up charge fee and agreed to it prior to our arrival). When I arrived to the El Beso check in counter, the staff were not friendly, nor were they helpful. Dylan, who checked us in looked annoyed when I mentioned I had confirmed an El Beso swim up room, he rolled his eyes and said I would need to pay for it, asking if I we could afford the price difference. I understand there are some communication barriers, but asking if I can afford something I thought was already confirmed was very inappropriate. On top of that, I was charged $350 extra; the assistant manager had to come and explain the mishap which led to a refund then re-charge. All the while my husband who I was trying to surprise, was standing there, slightly confused and embarrassed. Fast forward we got the room situated, but then we were immediately bombarded by Ignacio who was very persistent about speaking with us to promote add ons to our already impacted trip. He was friendly but very pushy. All over the resort even with included amenities, the staff push add-on services. Definitely ruins the trip and experience. We already paid so much.
7-night trip
Verified Expedia guest review

6/10 Good

Victoria M, 7-night trip
Verified Expedia guest review

6/10 Good

The property itself was pretty nice. Very large with lots of pools and restaurants. The rooms were decent, no complains with them other than a dirty bathtub. Our service was good and all the staff were nice. 3 issues: one was the food and two was the beach. The food was absolutely disgusting. I had multiple eggshells in my food from the Japanese resto. the buffet was very oily and bland. I had stomache aches and bloating after every meal. The beach was small, not all that and it was rocky. Lastly, my friend left a bag of perfumes in the room valued over $900 CAD and realized at checkout that she forgot it. We called the hotel which took over 3 hours over multiple channels (phone, WhatsApp and email) all for them to tell us nothing was there. We know it was stolen. We will never be staying here again or recommending it to anyone.
Yassmeen, 1-night trip with friends
Verified Expedia guest review

6/10 Good

Jessica, 4-night trip
Verified Expedia guest review

10/10 Exceptional

This hotel is a great stay if you are looking for comfortable accommodation while on vacation & If you want a good price. Since the hotel was so affordable we were able to spend extra in other areas like excursions. Also they were kind enough to upgrade us to the adults only side when they realized it was just 2 adults! It was a great start to our trip. All of the staff was really nice. Some things I really liked were the cleanliness, the hotel rooms, and the pools. And the coffee at Mike’s Cafe!!! The beachfront was not huge but it was as expected based on the photos and reviews. To be honest the worst part about our stay was the buffet food. Thankfully the resort had restaurants & the restaurant dining did have better quality food. Thank you Ocean Riviera for the wonderful stay. Overall positive experience
Fernanda, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

this property is perfect for families we absolutely loved ths place
maria, 5-night family trip
Verified Expedia guest review

8/10 Very good

Zach Alan, 6-night trip
Verified Expedia guest review

8/10 Very good

AnnaMaria, 4-night trip
Verified Expedia guest review

6/10 Good

The facility and the faculty were very nice but the food is not worth it. We were pretty disappointed with the food.
Becky, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Andrenne, 5-night trip
Verified Expedia guest review

10/10 Exceptional

We had an amazing stay at the Ocean Riviera Paradise. This was our honeymoon trip and it was perfect. We got the privilege package which made our stay so much better. Our Butler Hugo, was always extremely helpful and kind. He helped us with dinner reservations and sent messages to us everyday making sure everything was good and if we needed anything. Anyone planning on going on a trip here I encourage you to do the privilege package as it makes the vacation so much better!
Garrett, 7-night romance trip
Verified Expedia guest review

8/10 Very good

Absolutely great property!!
Claude, 3-night romance trip
Verified Expedia guest review

8/10 Very good

The property itself was wonderful! The amenities were great and the food was good. My only complaint is with the room. We got the suite with the hot tub on the private roof. The room was old, run down and broken. There was a table with 1 chair. The drawer in the closet was literally falling apart. The paint was peeling and I’m sure I saw mold in the closet. The hot tub was definitely not cleaned before our stay. One more thing, we got room service one night and then wanted dessert and tried to order again and they said we had to pay for the second order. Even though this was all inclusive. Overall the good outweighed the bad because the resort itself was great for the price. The room was disappointing.
Angela Carol, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Exceeded our expectations, we will come back for sure.
Jose, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Francisco Javier, 5-night trip
Verified Expedia guest review

6/10 Good

Cherokee, 4-night trip
Verified Expedia guest review

10/10 Exceptional

It is beautiful resort and beach is right away there rhat you can swim. Stuff is amazing, nice and positive, very hard working people. They do everything to make you feel comfortable. The beach was cleaned every morning if there was a seaweed.
Ivona, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

Maribel, 4-night trip
Verified Expedia guest review

8/10 Very good

Gualberto, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Aruna Silan, 7-night trip
Verified Expedia guest review