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Hotel Plaza Carrillo's

3.0 star property
Hotel with outdoor pool, near Las Palapas Park
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Plaza Carrillo's

Outdoor pool
International cuisine
Street view
Lobby
Lobby

Reviews

7.4 out of 10

Good

Popular amenities

  • Parking available
  • Bar
  • Pool
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Room service
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Snack bar/deli
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
  • Reception hall
Feel at home
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Bath or shower
  • In-room climate control (air conditioning)
The price is AU$93
includes taxes & fees
4 Jan - 5 Jan 2025

Room options

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
TV
Down duvet
Private bathroom
Cable channels
Wardrobe
Desk
In-room safe
  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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Free WiFi
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The price is AU$76
includes taxes & fees
3 Jan - 4 Jan 2025
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About the area

Map
Claveles No. 33 y 35, Supermanzana 22, Cancun, QROO, 77500

What's nearby

  • Las Palapas Park - 9 min walk
  • Plaza 28 - 13 min walk
  • Plaza Las Americas - 20 min walk
  • Puerto Cancun Marina Town Center - 3 min drive
  • Cancun Mall - 6 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 17 min drive

Restaurants

  • ‪Hunter Bar Cancun: Address - ‬3 min walk
  • ‪Black Café - ‬2 min walk
  • ‪Taqueria el Poblano - ‬3 min walk
  • ‪Onesto Café - ‬2 min walk
  • ‪11:11 Club - ‬1 min walk

About this property

Hotel Plaza Carrillo's

At Hotel Plaza Carrillo's, you'll be a short five-minute drive from Plaza Las Americas and Puerto Cancun Marina Town Center. Guests looking for a bite to eat can visit Carrillos, which serves international cuisine. An outdoor pool, a bar/lounge and a snack bar/deli are other highlights.

Languages

English, Spanish

At a glance

Hotel size

  • 43 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 7:00 PM
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free off-site parking within 33 ft
  • Street parking available

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service
  • Snack bar/deli

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • An outdoor pool
  • Reception hall

Accessibility

  • Handrails in stairwells
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Well-lit path to entrance

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Carrillos – This restaurant specialises in international cuisine.

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 8:00 PM

Policies

Noise-free guestrooms cannot be guaranteed.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Hotel Plaza Carrillo's Cancun
Hotel Plaza Carrillo's
Plaza Carrillo's Cancun
Plaza Carrillo's
Hotel Plaza Carrillo's Hotel
Hotel Plaza Carrillo's Cancun
Hotel Plaza Carrillo's Hotel Cancun

Frequently asked questions

Does Hotel Plaza Carrillo's offer free cancellation for a full refund?
Yes, Hotel Plaza Carrillo's does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Plaza Carrillo's?
Yes, there's an outdoor pool. Guests have pool access from 6:30 AM to 8:00 PM.
Are pets allowed at Hotel Plaza Carrillo's?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Plaza Carrillo's?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Hotel Plaza Carrillo's?
Check-in start time: 3:00 PM; check-in end time: 7:00 PM. Check-out time is 11:00 AM.
Is there an on-site casino at Hotel Plaza Carrillo's?
No, this hotel doesn't have a casino, but PlayCity Casino (4-min walk) and Royal Yak Casino and Sports Book (2-min drive) are both nearby.
What is there to do at Hotel Plaza Carrillo's and nearby?
Hotel Plaza Carrillo's has an outdoor pool and a garden.
Are there restaurants at or near Hotel Plaza Carrillo's?
Yes, Carrillos offers international cuisine.
What's the area around Hotel Plaza Carrillo's like?
Hotel Plaza Carrillo's is a short 20-minute walk from Plaza Las Americas and 13 minutes' walk from Plaza 28.

Hotel Plaza Carrillo's Reviews

Reviews

7.4

Good

8.2/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Fair

Once. Never again
The hotel is nice old style. But beds are hard. Pillows need replacing. The in room safe perm locked so you use reception safe box. Did not. The disco starts 10 at night and noisy air conditioning did not frown it out. Came saw will not use again
Robert, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Miriam Isabel, 3-night trip
Verified Expedia guest review

2/10 Poor

DO NOT STAY HERE!!! Very old. Next to bar which played OUTSIDE LOUD music until 4:00am 5 nights of the week. Couldn't sleep at all. Should be out of business unless the bar closes. Old beds, fixtures, windows, .... No restaurant. TERRIBLE HOTEL. Left after 1 night!!! Rate 0 out of 10
Verified Travelocity guest review

6/10 Good

Joseph, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

ice, 2-night trip
Verified Expedia guest review

2/10 Poor

Justin, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Great place to stay downtown
Andrea, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Dulcinea, 2-night trip
Verified Hotels.com guest review

8/10 Very good

stephen, 12-night trip
Verified Hotels.com guest review

8/10 Very good

HANNAH, 1-night trip
Verified Hotels.com guest review

6/10 Good

Despite the disco, a great little hotel
I almost cancelled before I checked in when I saw the disco, six nights a week, next door. However, the friendly receptionist Sabina gave me a room furthest away and I never heard it my two nights. The trade-off was a loud humming noise outside my room from what I guess was a water pump or heating. All that said, it is a nice little hotel. Friendly staff, water refill, big room, super clean and good wifi.
S, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Just what we were looking for!
Clean and great service!
Adam, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good location, bus r1
Cool place , good location, one block away to evening food court ,plaza ?? Need touch up ceiling water marks
phu tuong, 2-night trip
Verified Hotels.com guest review

6/10 Good

Nicholas, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Good
Carmen, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Stay here!
Fantastic Hotel thats located perfectly in the middle of downtown Cancun. Great vibe, nice pool, fantastic staff.. Highly recommend for singles, couples, families..
Daniel, 1-night trip
Verified Hotels.com guest review

6/10 Good

A little high in price for what you get
Ilse, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Bad and poor service. No english. Stay away
Michael, 7-night trip
Verified Travelocity guest review

10/10 Exceptional

Everything was smooth, they even helped us with parking. Rooms are nice and tidy and Internet works.... Its got everything that a budget travel could ask for :)
ASHISH, 1-night romance trip
Verified Expedia guest review

2/10 Poor

have a bedbugs
Martha, 6-night family trip
Verified Expedia guest review

2/10 Poor

The front desk people are so rude and arguing to change a clean towel, el hombre llamado Rene de la administration es muy grosero y no me quiso dar una toalla limpia y eso que era mi ultimo día de mi estancia
Martha raso, 5-night trip
Verified Expedia guest review

8/10 Very good

Alejandra, 2-night trip
Verified Hotels.com guest review

6/10 Good

Connie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Me gusta
Me fue bien, no es la primera vez que me hospedo en este hotel. Es muy céntrico y tiene lo necesario
Leslie Joveth, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

El tv estaba en malas condiciones los aires condicionados también estaban malo el personal sin saber qué hacer y diciendo que se les sale de la manos el amenitis es solo un jabón muy caro y muy pobre de verdadera atención al cliente
12-night trip
Verified Expedia guest review