Cirque du Soleil Boutique at Vidanta Riviera Maya - 4 min drive - 2.6 km
Tres Rios Ecopark - 13 min drive - 11.0 km
Maroma Beach - 14 min drive - 6.9 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 29 min drive
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 17.5 miles/28.1 km
Restaurants
La Laguna - 2 min drive
Snake Bar At Iberostar Maya - 2 min drive
Alberca - Pool - Bar - 4 min drive
Cena Trattoria By el Faro - 8 min walk
Huama - 3 min drive
About this property
Iberostar Waves Paraíso del Mar - All Inclusive
At Iberostar Waves Paraíso del Mar - All Inclusive, you can spend time at the beach enjoying beach umbrellas, beach massages and beachside drinks, plus you'll only be a five-minute drive from Cirque du Soleil Boutique at Vidanta Riviera Maya. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and facials. El Mercado, one of 12 restaurants, serves international cuisine and is open for dinner. Other highlights at this luxurious resort include 4 bars/lounges, a golf course and a nightclub. The pool and helpful staff get great marks from fellow travellers.
All-inclusive
This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.
Languages
English, Spanish
At a glance
Hotel size
388 units
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 15
Children
Up to 2 children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Babysitting*
Free supervised childcare
Free children's club
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site valet parking
Other information
Smoke-free property
Property amenities
Food and drink
12 restaurants
4 bars/lounges
3 coffee shops
Beach bar
Poolside bar
Swim-up bar
Snack bar/deli
Water dispenser
Travelling with children
Children stay for free (see details)
Free children's club
Children's pool
Playground
Free supervised childcare/activities
What to do
On the beach
Tennis
Fitness classes
Yoga classes
Basketball
Volleyball
Kayaking
Scuba diving
Snorkelling
Windsurfing
Shopping
Pool table
Bike tour information
Ecotours nearby
Golfing nearby
Working away
Business centre
Meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Hair salon
Luggage storage
Wedding services
Multilingual staff
Beach sunloungers
Beach towels
Beach umbrellas
Golf cart on-site
Pool loungers
Pool umbrellas
Romance packages
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Fitness centre
Golf course on-site
Golf driving range on-site
An outdoor pool
Shopping centre on-site
Arcade/games room
Bike parking
Full-service spa
Golf clubhouse on-site
Golf pro shop on-site
Nightclub
Hot tub
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Ceiling fan
Free stocked minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Bath or shower
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Special features
Spa
Spa Sensations has 25 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Dining
El Mercado – This buffet restaurant specialises in international cuisine and serves dinner and light fare.
El Rodizio – This restaurant specialises in Brazilian cuisine and only serves dinner. Reservations are required. Open daily.
La Dorada – This restaurant specialises in Mediterranean cuisine and only serves dinner. Reservations are required. Open daily.
El Faro – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
El Kiosko – This buffet restaurant only serves lunch. Open daily.
Awards and affiliations
Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: MXN 32.57 per accommodation, per night
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
In-room babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property uses eco-friendly cleaning products.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.
This property is professionally cleaned.
Also known as
Iberostar Paraiso Mar
Iberostar Paraiso Mar All Inclusive
Iberostar Paraiso Mar All Inclusive Playa del Carmen
Iberostar Paraiso Mar Playa del Carmen
Mar Paraiso
Paraiso Mar
Iberostar Paraiso Mar All Inclusive All-inclusive property
Iberostar Paraiso Inclusive l
Frequently asked questions
Does Iberostar Waves Paraíso del Mar - All Inclusive offer free cancellation for a full refund?
Yes, Iberostar Waves Paraíso del Mar - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Iberostar Waves Paraíso del Mar - All Inclusive?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Iberostar Waves Paraíso del Mar - All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Iberostar Waves Paraíso del Mar - All Inclusive?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Iberostar Waves Paraíso del Mar - All Inclusive?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Iberostar Waves Paraíso del Mar - All Inclusive?
No, this resort doesn't have a casino, but Riviera Gran Casino (20-min drive) is nearby.
What is there to do at Iberostar Waves Paraíso del Mar - All Inclusive and nearby?
Have fun with on-site activities such as kayaking, windsurfing and snorkelling, and practise your swing at the golf course. Additional recreation on-site includes fitness classes, basketball and volleyball. Indulge in a treatment at the spa and soothe your senses in the hot tub. Iberostar Waves Paraíso del Mar - All Inclusive also has 4 bars, a nightclub and an outdoor pool, as well as a sauna, a steam room and an arcade.
Are there restaurants at or near Iberostar Waves Paraíso del Mar - All Inclusive?
Yes, there are 12 on-site restaurants, featuring international cuisine.
Does Iberostar Waves Paraíso del Mar - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Iberostar Waves Paraíso del Mar - All Inclusive like?
Iberostar Waves Paraíso del Mar - All Inclusive is located on the waterfront, a short 13-minute walk from Playa Paraiso Golf Course and 8 minutes' walk from Paradise Beach.
Iberostar Waves Paraíso del Mar - All Inclusive Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Very good
5 Nov 2024
Shalimar
Shalimar, 7-night trip
Verified Hotels.com guest review
8/10 Very good
29 Aug 2024
My room have cockroach inside
Pinky
Pinky, 5-night trip
Verified Expedia guest review
4/10 Fair
29 Aug 2024
Time for dining time was limited and after a certain time the transportation is over making you have to walk far distances
Marsha
Marsha, 4-night family trip
Verified Expedia guest review
6/10 Good
27 Aug 2024
The food is horrible, everything else ok..staff amazing
Eva
Eva, 4-night family trip
Verified Expedia guest review
6/10 Good
26 Aug 2024
Marlica
Marlica, 5-night trip
Verified Orbitz guest review
10/10 Exceptional
23 Aug 2024
The resort was great... So many things to do the food was great and perfect for my 2yr old.
Michelle
Michelle, 3-night family trip
Verified Expedia guest review
8/10 Very good
19 Aug 2024
Overall great stay
our stay at Del Mar was great, lots of activities for young and older. Beach was nice except for the seaweed. Food was awesome at the buffet but I felt the Italian and Mexican restaurants were mediocre. Everyone was super friendly and helpful with anything we needed. Our only complaint was the beds were very uncomfortable..too hard. The last 2 nights I slept on the couch
Rebecca
Rebecca, 4-night family trip
Verified Hotels.com guest review
2/10 Poor
19 Aug 2024
De lo peor!
La estadía fue terrible, sin lugar a duda lo peor de lo peor!
Beker
Beker, 5-night family trip
Verified Hotels.com guest review
2/10 Poor
16 Aug 2024
Food is just a disaster in every restaurant we’ve tried in the resort, despite the high price in comparison with other all inclusive resorts around the world. Plus, the majority of them without AC, in Cancun heat it’s unacceptable! Transportation to move between areas is slow. This trip was a complete nightmare, all we can say. Never again.
paulo
paulo, 5-night family trip
Verified Expedia guest review
8/10 Very good
14 Aug 2024
Bobby
Bobby, 4-night trip
Verified Expedia guest review
8/10 Very good
9 Aug 2024
My stay was lovely the only thing I would complain about is the shuttles need to run a little more frequently. The property is large and walking or waiting in that heat or humidity is almost unbearable. However I would stay again and recommend this resort to family and friends!
nancy
nancy, 4-night family trip
Verified Expedia guest review
8/10 Very good
8 Aug 2024
Galina
Galina, 7-night trip
Verified Expedia guest review
2/10 Poor
6 Aug 2024
Mosquitoes EVERYWHERE and the bug spray provided in the rooms do not work. All 6 people in my party were covered in mosquito bites.
Everything is outdoors with no net for mosquitoes, the net has big holes for the birds.
Transportation needed to get everywhere and it is super slow...lots of waiting. This ruined out trip.
Food tasted old like it was made weeks ago and then reheated before serving you. 4 of 6 people got diarrhea.
Alcohol is weak in all drinks, even when asking for a double.
No reservations for any of the restaurants for any day of our trip. We decided to wait 1:30 and the steak came cold. If you buy the bottle of wine they try to upsell you for $120, then they are happy to seat you in any restaurant of your choosing.
James
James, 3-night trip with friends
Verified Expedia guest review
6/10 Good
4 Aug 2024
Good food, rooms with a lot of maintenance problems
Camilo
Camilo, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
3 Aug 2024
Ayaris
Ayaris, 8-night trip
Verified Expedia guest review
10/10 Exceptional
2 Aug 2024
Ludmilla
Ludmilla, 5-night trip
Verified Expedia guest review
10/10 Exceptional
31 July 2024
Amazing resort! My family and I loved it. Skip under the sea restaurant and try the Italian or Greek. Will deff visit again!
Gurpreet
Gurpreet, 4-night family trip
Verified Expedia guest review
6/10 Good
28 July 2024
Property was nice, Pools were dirty most of the week we were there. No A/C in lobby area where entertainment was.
James
James, 6-night trip with friends
Verified Expedia guest review
10/10 Exceptional
26 July 2024
Luis Carlos
Luis Carlos, 2-night trip
Verified Expedia guest review
2/10 Poor
20 July 2024
Disappointed with restaurants, our hotel room, food, communication, transportation
Esperanza
Esperanza, 4-night trip
Verified Expedia guest review
10/10 Exceptional
17 July 2024
The amenities, location and food are excellent. The staff is kind and helpful. My only complaint is that pools close too early (7pm)
Jose
Jose, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
16 July 2024
It was a truly amazing
ELLEN
ELLEN, 3-night trip
Verified Expedia guest review
10/10 Exceptional
12 July 2024
This hotel had great food options and all food was excellent! However, you have to book the specialty restaurant as soon as you check in or else no availability.
Marlene
Marlene, 5-night family trip
Verified Orbitz guest review
10/10 Exceptional
9 July 2024
We are in love with the place.
Roque
Roque, 4-night trip
Verified Expedia guest review
8/10 Very good
2 July 2024
The hotel was great. Great for family with kids.
The only complaint i have is that the picture are deceiving. The resort is huge but you actually do not get access to the entire only half of it. You don't have access to the 12 restaurant advertise. Only 8. If you want access to the rest of the resort you have to pay for a day pass.
One more thing be ready to walk.