Iberostar Waves Paraíso del Mar - All Inclusive

4.5 star property
All-inclusive resort with full-service spa, connected to the convention centre, near Playa Paraiso Golf Course
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Iberostar Waves Paraíso del Mar - All Inclusive

Outdoor pool, pool umbrellas, pool loungers
Exterior
Aerial view
Free minibar, in-room safe, desk, laptop workspace
Kayaking

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Non-smoking
  • Spa
Main amenities
  • Daily housekeeping
  • Golf course
  • On the beach
  • 12 restaurants and 4 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Nightclub
  • Free children's club
  • Free supervised childcare
  • Fitness centre
  • Sauna
  • Steam room
Feel at home
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Private bathroom
The price is AU$477
includes taxes & fees
6 Dec - 7 Dec

Room options

Available filters for rooms
Showing 20 of 20 rooms

Junior Suite, Oceanfront (Beach Access)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Junior Suite, Poolside

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Eco-friendly toiletries
  • 36 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Premium Room

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 34 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Premium Room, Poolside

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Last room available

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 34 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

Junior Suite, Poolside

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Eco-friendly toiletries
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room, Accessible

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 40 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Premium Room (Tropical View)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 40 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Premium Room (Tropical View)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Beach Access)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Eco-friendly toiletries
  • 44 sq m
  • Ocean view
  • Sleeps 1
  • 1 King Bed

Premium Room, Accessible

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room (Pure Wellness)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room (PROMO)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 34 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Premium Room (Pure Wellness)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Eco-friendly toiletries
  • 44 sq m
  • Ocean view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Last room available

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 34 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

Junior Suite, Oceanfront

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Eco-friendly toiletries
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room (PROMO)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room, Poolside

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 34 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

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About the area

Map
Playa del Carmen, QROO

What's nearby

  • Paradise Beach - 8 min walk - 0.7 km
  • Playa Paraiso Golf Course - 13 min walk - 1.2 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 4 min drive - 2.6 km
  • Tres Rios Ecopark - 13 min drive - 11.0 km
  • Maroma Beach - 14 min drive - 6.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 29 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 17.5 miles/28.1 km

Restaurants

  • ‪La Laguna - ‬2 min drive
  • ‪Snake Bar At Iberostar Maya - ‬2 min drive
  • ‪Alberca - Pool - Bar - ‬4 min drive
  • ‪Cena Trattoria By el Faro - ‬8 min walk
  • ‪Huama - ‬3 min drive

About this property

Iberostar Waves Paraíso del Mar - All Inclusive

At Iberostar Waves Paraíso del Mar - All Inclusive, you can spend time at the beach enjoying beach umbrellas, beach massages and beachside drinks, plus you'll only be a five-minute drive from Cirque du Soleil Boutique at Vidanta Riviera Maya. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and facials. El Mercado, one of 12 restaurants, serves international cuisine and is open for dinner. Other highlights at this luxurious resort include 4 bars/lounges, a golf course and a nightclub. The pool and helpful staff get great marks from fellow travellers.

All-inclusive

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Languages

English, Spanish

At a glance

Hotel size

  • 388 units
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 15

Children

  • Up to 2 children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 12 restaurants
  • 4 bars/lounges
  • 3 coffee shops
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Basketball
  • Volleyball
  • Kayaking
  • Scuba diving
  • Snorkelling
  • Windsurfing
  • Shopping
  • Pool table
  • Bike tour information
  • Ecotours nearby
  • Golfing nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Golf cart on-site
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fitness centre
  • Golf course on-site
  • Golf driving range on-site
  • An outdoor pool
  • Shopping centre on-site
  • Arcade/games room
  • Bike parking
  • Full-service spa
  • Golf clubhouse on-site
  • Golf pro shop on-site
  • Nightclub
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling

Special features

Spa

Spa Sensations has 25 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Dining

El Mercado – This buffet restaurant specialises in international cuisine and serves dinner and light fare.
El Rodizio – This restaurant specialises in Brazilian cuisine and only serves dinner. Reservations are required. Open daily.
La Dorada – This restaurant specialises in Mediterranean cuisine and only serves dinner. Reservations are required. Open daily.
El Faro – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
El Kiosko – This buffet restaurant only serves lunch. Open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property uses eco-friendly cleaning products.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.
This property is professionally cleaned.

Also known as

Iberostar Paraiso Mar
Iberostar Paraiso Mar All Inclusive
Iberostar Paraiso Mar All Inclusive Playa del Carmen
Iberostar Paraiso Mar Playa del Carmen
Mar Paraiso
Paraiso Mar
Iberostar Paraiso Mar All Inclusive All-inclusive property
Iberostar Paraiso Inclusive l

Frequently asked questions

Does Iberostar Waves Paraíso del Mar - All Inclusive offer free cancellation for a full refund?
Yes, Iberostar Waves Paraíso del Mar - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Iberostar Waves Paraíso del Mar - All Inclusive?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Iberostar Waves Paraíso del Mar - All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Iberostar Waves Paraíso del Mar - All Inclusive?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Iberostar Waves Paraíso del Mar - All Inclusive?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Iberostar Waves Paraíso del Mar - All Inclusive?
No, this resort doesn't have a casino, but Riviera Gran Casino (20-min drive) is nearby.
What is there to do at Iberostar Waves Paraíso del Mar - All Inclusive and nearby?
Have fun with on-site activities such as kayaking, windsurfing and snorkelling, and practise your swing at the golf course. Additional recreation on-site includes fitness classes, basketball and volleyball. Indulge in a treatment at the spa and soothe your senses in the hot tub. Iberostar Waves Paraíso del Mar - All Inclusive also has 4 bars, a nightclub and an outdoor pool, as well as a sauna, a steam room and an arcade.
Are there restaurants at or near Iberostar Waves Paraíso del Mar - All Inclusive?
Yes, there are 12 on-site restaurants, featuring international cuisine.
Does Iberostar Waves Paraíso del Mar - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Iberostar Waves Paraíso del Mar - All Inclusive like?
Iberostar Waves Paraíso del Mar - All Inclusive is located on the waterfront, a short 13-minute walk from Playa Paraiso Golf Course and 8 minutes' walk from Paradise Beach.

Iberostar Waves Paraíso del Mar - All Inclusive Reviews

Reviews

8.2

Very good

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very good

Shalimar, 7-night trip
Verified Hotels.com guest review

8/10 Very good

My room have cockroach inside
Pinky, 5-night trip
Verified Expedia guest review

4/10 Fair

Time for dining time was limited and after a certain time the transportation is over making you have to walk far distances
Marsha, 4-night family trip
Verified Expedia guest review

6/10 Good

The food is horrible, everything else ok..staff amazing
Eva, 4-night family trip
Verified Expedia guest review

6/10 Good

Marlica, 5-night trip
Verified Orbitz guest review

10/10 Exceptional

The resort was great... So many things to do the food was great and perfect for my 2yr old.
Michelle, 3-night family trip
Verified Expedia guest review

8/10 Very good

Overall great stay
our stay at Del Mar was great, lots of activities for young and older. Beach was nice except for the seaweed. Food was awesome at the buffet but I felt the Italian and Mexican restaurants were mediocre. Everyone was super friendly and helpful with anything we needed. Our only complaint was the beds were very uncomfortable..too hard. The last 2 nights I slept on the couch
Rebecca, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

De lo peor!
La estadía fue terrible, sin lugar a duda lo peor de lo peor!
Beker, 5-night family trip
Verified Hotels.com guest review

2/10 Poor

Food is just a disaster in every restaurant we’ve tried in the resort, despite the high price in comparison with other all inclusive resorts around the world. Plus, the majority of them without AC, in Cancun heat it’s unacceptable! Transportation to move between areas is slow. This trip was a complete nightmare, all we can say. Never again.
paulo, 5-night family trip
Verified Expedia guest review

8/10 Very good

Bobby, 4-night trip
Verified Expedia guest review

8/10 Very good

My stay was lovely the only thing I would complain about is the shuttles need to run a little more frequently. The property is large and walking or waiting in that heat or humidity is almost unbearable. However I would stay again and recommend this resort to family and friends!
nancy, 4-night family trip
Verified Expedia guest review

8/10 Very good

Galina, 7-night trip
Verified Expedia guest review

2/10 Poor

Mosquitoes EVERYWHERE and the bug spray provided in the rooms do not work. All 6 people in my party were covered in mosquito bites. Everything is outdoors with no net for mosquitoes, the net has big holes for the birds. Transportation needed to get everywhere and it is super slow...lots of waiting. This ruined out trip. Food tasted old like it was made weeks ago and then reheated before serving you. 4 of 6 people got diarrhea. Alcohol is weak in all drinks, even when asking for a double. No reservations for any of the restaurants for any day of our trip. We decided to wait 1:30 and the steak came cold. If you buy the bottle of wine they try to upsell you for $120, then they are happy to seat you in any restaurant of your choosing.
James, 3-night trip with friends
Verified Expedia guest review

6/10 Good

Good food, rooms with a lot of maintenance problems
Camilo, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Ayaris, 8-night trip
Verified Expedia guest review

10/10 Exceptional

Ludmilla, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing resort! My family and I loved it. Skip under the sea restaurant and try the Italian or Greek. Will deff visit again!
Gurpreet, 4-night family trip
Verified Expedia guest review

6/10 Good

Property was nice, Pools were dirty most of the week we were there. No A/C in lobby area where entertainment was.
James, 6-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Luis Carlos, 2-night trip
Verified Expedia guest review

2/10 Poor

Disappointed with restaurants, our hotel room, food, communication, transportation
Esperanza, 4-night trip
Verified Expedia guest review

10/10 Exceptional

The amenities, location and food are excellent. The staff is kind and helpful. My only complaint is that pools close too early (7pm)
Jose, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

It was a truly amazing
ELLEN, 3-night trip
Verified Expedia guest review

10/10 Exceptional

This hotel had great food options and all food was excellent! However, you have to book the specialty restaurant as soon as you check in or else no availability.
Marlene, 5-night family trip
Verified Orbitz guest review

10/10 Exceptional

We are in love with the place.
Roque, 4-night trip
Verified Expedia guest review

8/10 Very good

The hotel was great. Great for family with kids. The only complaint i have is that the picture are deceiving. The resort is huge but you actually do not get access to the entire only half of it. You don't have access to the 12 restaurant advertise. Only 8. If you want access to the rest of the resort you have to pay for a day pass. One more thing be ready to walk.
Ever A, 5-night family trip
Verified Expedia guest review