Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 39 min drive
Corozal (CZH) - 54 min drive
Restaurants
La Playita - 5 min walk
Restaurant el Barril de Bacalar - 7 min walk
I Scream Bar - 6 min walk
Finisterre Bacalar - 4 min walk
Yerbabuena - 1 min walk
About this property
Aktun Bacalar
Aktun Bacalar offers a fantastic location, putting you a short five-minute walk from Lake Bacalar. After splashing around at the outdoor pool, you can unwind with a drink at the pool bar.
Languages
English, Spanish
At a glance
Hotel size
10 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
The front desk is open daily from 9:00 AM - 9:00 PM
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
Prior to arrival, you must complete online registration via a secure link
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 9:00 PM
Policies
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and outdoor lighting on-site.
This property accepts credit cards, debit cards and cash.
Property Registration Number 9831019907
Frequently asked questions
Does Aktun Bacalar offer free cancellation for a full refund?
Yes, Aktun Bacalar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Aktun Bacalar?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Aktun Bacalar?
Sorry, pets aren't allowed.
Is parking offered on site at Aktun Bacalar?
Sorry, there's no on-site parking at Aktun Bacalar.
What are the check-in and check-out times at Aktun Bacalar?
Check-in start time: 3:00 PM; check-in end time: 9:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon.
What is there to do at Aktun Bacalar and nearby?
Aktun Bacalar has an outdoor pool and a garden.
Does Aktun Bacalar have any outdoor private spaces?
Yes, every room features a furnished balcony or patio and a garden.
What's the area around Aktun Bacalar like?
Aktun Bacalar is a short 4-minute walk from Lake Bacalar and 5 minutes' walk from Laguna Bacalar Ecological Park.
Aktun Bacalar Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
8.4/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
29 Sept 2024
Everything was amazing, stay here, period.
Michael
Michael, 1-night trip with friends
Verified Expedia guest review
6/10 Good
30 July 2024
The staff was very nice and accommodating. However the property was not clean- we couldn’t use the pool. Our second room wasn’t stocked with drinks- we had to ask for blankets as the beds only had a very thin silk linen.
Rocio
Rocio, 1-night family trip
Verified Orbitz guest review
10/10 Exceptional
22 July 2024
The hotel is pretty nice! Is the second year that we stayed there and it is clean, fancy, really nice decoration and beds!
LILIANA
LILIANA, 1-night trip
Verified Expedia guest review
10/10 Exceptional
19 June 2024
New construction hotel so it feels modern and clean. AC unit in room is so nice to escape from the tropical heat of the day. Pool is refreshing, though on the smaller side. Great location to walk to various places throughout Bacalar. Highly recommended to rent a bike to get around much faster.
Adrian
Adrian, 7-night trip
Verified Expedia guest review
10/10 Exceptional
11 June 2024
Great property easy walk to everything
James
James, 1-night trip
Verified Expedia guest review
10/10 Exceptional
30 Mar 2024
From the outside and area, we were a bit turned off. HOWEVER, once you enter the gates of the property- it’s beautiful and the rooms are GREAT. The area ended up being great and close to many places to eat and access to the lagoon. Would stay again.
Nicole
Nicole, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
29 Mar 2024
I love
Disselys
Disselys, 1-night trip
Verified Expedia guest review
8/10 Very good
17 Mar 2024
Clean and spacious rooms, accessible location and very relaxing ambiance.
Ricardo
Ricardo, 1-night trip
Verified Expedia guest review
10/10 Exceptional
5 Mar 2024
Very nice
Lovely quiet spots, central and close to most restaurants and all
John
John, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Jan 2024
Ideal location
Juan
Juan, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
4 Jan 2024
This place is awesome and the staff are great.
Joshua
Verified Expedia guest review
10/10 Exceptional
2 Jan 2024
Daisy
Daisy, 3-night trip
Verified Expedia guest review
8/10 Very good
8 Dec 2023
Juan
Verified Expedia guest review
10/10 Exceptional
28 July 2023
Ricardo
Ricardo, 1-night trip
Verified Expedia guest review
10/10 Exceptional
27 July 2023
We stayed one night and it served its purpose. The room was clean. The beds are firm and there isn’t much of a blanket; it’s just a light duvet. However, because the area is usually very warm, it was really all you needed. It also has a/c to help regulate the room temperature. The front desk was quite informative and accommodating.
Damaris
Damaris, 1-night family trip
Verified Expedia guest review
8/10 Very good
27 July 2023
Nice updated rooms!
Jose E.
Jose E., 1-night trip
Verified Expedia guest review
8/10 Very good
29 Sept 2024
Reservamos 3 habitaciones en agosto por 3 noches y en general todo muy bien en este hotel boutique, las habitaciones son enormes y comodas, la atencion del personal fue correcta.
Lamentablemente el WiFi no funciona bien y el agua de los baños huele mal.
Precio / Calidad muy bien
Francisco
Francisco, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 Sept 2024
Jonathan Mendoza
Jonathan Mendoza, 2-night trip
Verified Expedia guest review
10/10 Exceptional
31 Aug 2024
Enrique Abel
Enrique Abel, 3-night trip
Verified Hotels.com guest review
8/10 Very good
29 July 2024
gegner
gegner, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 July 2024
Xochitl Edith
Xochitl Edith, 1-night trip
Verified Expedia guest review
10/10 Exceptional
15 July 2024
Un secreto bien guardado cerca del centro.
Mariana
Mariana, 2-night trip
Verified Expedia guest review
10/10 Exceptional
24 June 2024
MARIO ALBERTO
MARIO ALBERTO, 1-night trip
Verified Expedia guest review
10/10 Exceptional
20 May 2024
Muy limpio, de muy buen gusto, y todo funcinable
Matilde
Matilde, 2-night trip
Verified Expedia guest review
10/10 Exceptional
18 Apr 2024
Aktun Bacalar
Excelente el lugar y la atención personalizada, Instalaciones nuevas, muy limpio y con buen mantenimiento. Bien ubicado, cerca del centro y buenos restaurantes. El único aspecto que no nos gustó es que aunque pagamos nuestra estancia por adelantado, el reglamento del hotel pide dejar un depósito extra. Como que eso no me había tocado antes