See all properties

Ah Xok Suites

3.5 star property
Hotel with outdoor pool, near Playa del Carmen Main Beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ah Xok Suites

Terrace/patio
Flat-screen TV
Terrace/patio
Suite King
Reception
VIP Access

Reviews

9.2 out of 10

Wonderful

Guests liked:

Friendly staff

Popular amenities

  • 24/7 front desk
  • Pool
  • Non-smoking
  • Free WiFi
Main amenities
  • Near the beach
  • Outdoor pool
  • 24-hour front desk
  • Luggage storage
  • Tour/ticket assistance
Feel at home
  • Kitchen
  • Blackout curtains
  • Lift
  • Flat-screen TV
  • Outdoor swimming pools
  • Mini fridge
The price is AU$135
includes taxes & fees
2 Dec - 3 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Master Suite

Master Suite | Living area

Master Suite

Highlights

Soundproofed
Kitchen
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Microwave
Stovetop
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Suite Doble

Suite Doble

Suite Doble

Highlights

Soundproofed
Kitchen
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Microwave
Stovetop
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite King

Suite King

Suite King

Highlights

Soundproofed
Kitchen
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Microwave
Stovetop
  • Sleeps 2
  • 1 King Bed

Similar properties

Rooftop terrace

Sofía by Bunik

Pool
Spa
Free WiFi
Air conditioning
9.0 out of 10, Wonderful, (808)
The price is AU$76
includes taxes & fees
14 Dec - 15 Dec
Sofía by Bunik
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Calle 44 entre 5A Avenida y 1A Avenida, Zazil-ha, Playa del Carmen, QROO, 77720

What's nearby

  • Mamitas Beach - 5 min walk - 0.5 km
  • Quinta Avenida - 7 min walk - 0.6 km
  • Playa del Carmen Main Beach - 8 min walk - 0.7 km
  • Quinta Alegría Shopping Mall - 12 min walk - 1.1 km
  • Playa del Carmen Maritime Terminal - 4 min drive - 2.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 48 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.3 miles/19.8 km

Restaurants

  • ‪Colectivo Mexicano Cervecero - ‬1 min walk
  • ‪San Lucho Mezcaleria - ‬1 min walk
  • ‪Ojo de Agua - ‬3 min walk
  • ‪Quadra Café - ‬1 min walk
  • ‪Tropical Tacos - ‬2 min walk

About this property

Ah Xok Suites

Ah Xok Suites puts you in a great location, within a short 10-minute walk of Mamitas Beach and Playa del Carmen Main Beach. Guests can enjoy the outdoor pool, and scuba-diving and snorkelling are nearby. Also, Quinta Avenida and Playa del Carmen Maritime Terminal are a short five-minute drive away. Fellow travellers love the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 19 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

What to do

  • Beach nearby
  • Cave exploring nearby
  • Boat tours nearby
  • Scuba-diving nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Built in 2021
  • Mosquito nets
  • An outdoor pool

Accessibility

  • Lift
  • Handrails in stairwells
  • Closed-captioned TV
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout curtains
  • Soundproofed rooms

What to enjoy

  • In-room massage

Freshen up

  • Shower only
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

Food and drink

  • Meal delivery service
  • Mini fridge
  • Microwave
  • Kitchen
  • Stovetop
  • Griddle
  • Cookware, dishes and utensils
  • Blender

More

  • In-room safe
  • Restaurant dining guide

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

Policies

This property accepts credit cards, debit cards and cash.

Also known as

Ah Xok Suites Hotel
Ah Xok Suites Playa del Carmen
Ah Xok Suites Hotel Playa del Carmen

Frequently asked questions

Does Ah Xok Suites offer free cancellation for a full refund?
Yes, Ah Xok Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Ah Xok Suites?
Yes, there's an outdoor pool.
Are pets allowed at Ah Xok Suites?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Ah Xok Suites?
Sorry, there's no on-site parking at Ah Xok Suites.
What are the check-in and check-out times at Ah Xok Suites?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at Ah Xok Suites?
No, this hotel doesn't have a casino, but Riviera Gran Casino (2-min drive) is nearby.
What is there to do at Ah Xok Suites and nearby?
Have fun with nearby activities such as boat tours and scuba-diving. Additional recreation nearby includes cave exploring. Ah Xok Suites also has an outdoor pool.
Does Ah Xok Suites have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a blender, a griddle and cookware.
What's the area around Ah Xok Suites like?
Ah Xok Suites is located near Mamitas Beach in Zazil-ha, a short 7-minute walk from Quinta Avenida and 8 minutes' walk from Playa del Carmen Main Beach.

Ah Xok Suites Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Location location location!!! This hotel is located perfectly on 5th ave surrounded by lots of great restaurants and bars. The hotel was very clean and everyone I encountered at the front desk was extremely nice. If you’re in Playa this hotel is a great pick!!!
Tiffany, 2-night trip
Verified Expedia guest review

10/10 Exceptional

It the middle of shod and bars/restaurants. . Enjoyed our stay. Would return
Armidas, 1-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Me encanto! Mil veces regreso!
Norma, 3-night family trip
Verified Expedia guest review

6/10 Good

I stayed in a studio at Ah Xok for one month. The concept was spot on. The location was very convenient to 5th Ave North with lots of shops, restaurants and a short walk to the beach, Staff at the suites/hotel were fantastic. A shoutout to Roberto, Luis and Erica who were always friendly, helpful and knowledgeable. While the property was very clean and met most of my expectations, I likely wouldn’t stay again unless I was assured that the beds and sofas were upgraded. The bed in my room was hard as a rock and the sides slanted toward the floor. Horribly uncomfortable. The sofa/futon was worse. There wasn’t one iota of comfort. I usually resorted to sitting in a kitchen chair if I wanted to watch TV. Sitting on the sofa was near impossible, which felt like sitting on fabric covered metal slats.
Barbara, 28-night trip
Verified Orbitz guest review

10/10 Exceptional

The staff are amazing!! Louis (Manager), Erica (am shift) and Bob (pm shift) were super friendly and extremely helpful with all of our questions. The safe in our room didn’t work and the staff had it change within an hour. We were given multiple ideas of where to eat every day, specific sites to visit and even days of the week they were less busy. The cleaning staff were so quiet and conscience of all the other guests, they worked so hard to keep the hotel sparkling clean. Our pre-arranged transport to Cancun was causing us issues and Bob made one phone call and spoke to the company on our behalf…resolved in less than 5 minutes. We love this hotel and would recommend to anyone considering a stay in Playa del Carmen.
Adam C, 9-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great staff, very helpful and friendly
Ali, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Holiday playa del carmen
Staff was friendly and courteous. Great location close to the beach.
Judge, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Staff were helpful and very nice. Boards and deck around pool cracked. Need ro be replaced. Couch very uncomfortable to sit on. Needs to be replaced.
Kerry, 6-night trip
Verified Expedia guest review

10/10 Exceptional

This is a beautiful property, especially the rooftoop terrace. The hotel is relatively quiet and is very clean. The front desk staff are amazing! They are incredibly friendly and helpful.
Melissa Lynn, 5-night trip
Verified Expedia guest review

8/10 Very good

Close to all the shops and restaurants
Jose Maria, 9-night family trip
Verified Expedia guest review

8/10 Very good

Ah Xok is on 5th Ave. so there is noise. But it is on the quiet end so the noise is generally not a problem after around 11pm. We love the area and the proximity to a quiet, undeveloped beach. We like everything about the place -- location, staff, room, balcony, rooftop, etc. -- but for one thing. The adjoining room doors are awful. Neighbors might as well be in your room. Normal conversations can easily be heard through the adjoining doors. We love everything else and would have given 5 stars but for the doors. They should be replaced or, better yet, seal the doorways and get rid of adjoining rooms.
Raymond, 7-night romance trip
Verified Expedia guest review

6/10 Good

Very noise house keeping Construction early morning Front desk is kool
Verified Travelocity guest review

6/10 Good

Nice but noisy
Very new construction but super noisy from the inside. I could hear everyone around me and there was a lot of echo from the hallway. Basically people would come in from partying around 2-3 AM, talk loudly in the hallway and slam their doors which just echoed everywhere. Nice on the inside but this was a huge issue. Baby cried next door from 3-5 AM. No rest.
8-night trip
Verified Hotels.com guest review

10/10 Exceptional

We really enjoyed our balcony and the extra- large shower and the well- equipped kitchen ( a toaster would have been good) and the extra- friendly reception and cleaning people. We will come back again
Verified Expedia guest review

8/10 Very good

Very clean great rooftop, spacious room, comfortable beds, downside kitchen setup not ideal. Otherwise everything was great
Verified Expedia guest review

10/10 Exceptional

4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Miguel Angel, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Maribel, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

El hotel cuenta con una excelente ubicación, a 3 calles de la playa, a lado hay una farmacia, en contra esquina un tienda de autoservicio, sin dejar de mencionar q estás en casi esquina de la 5ta av. aunque es pequeño, es bonito y muy cómodo.
Thalia, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

En la lluvia se escuchaba como si hubiera ratones en el techo. Checamos 3 apartamentos y el ruido era igual
Victor, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Ah Xok suites 🏖️👌 1.- Definitivamente volveré, nos gustó mucho 2.- La habitación es cómoda cumple perfectamente con todo lo que ofrece 3.- Está sobre la 5ta avenida 4.- Tiene los mejores restaurantes cerca 5.- Está a 3 cuadras de la playa 🏖️ 6.- El personal siempre muy amable y atento 7.- El rooft garden con alberca es perfecta y muy bonita de día y noche
Israel, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Juan Rodrigo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Inconveniente.
Lo único, fue que llovió y las toallas se estaban secando en el balcón y se nos mojaron, nosotros estabamos de paseo. En recepción no nos quisieron dar toallas, a pesar de no haber sido responsabilidad de nosotros.
2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Buenísimo
El hotel es muy lindo, la ubicación es muy buena. La atención es inmejorable. La habitación bastante amplia y cómoda. La limpieza es excelente! Pude ver cómo limpiaban la habitación y en verdad lo hacen de maravilla. La alberca en el rg es una muy buena amenidad, solo hace falta aprovechar el espacio de la barra, tal vez podrían ofrecer bebidas o snacks. En general, es una joya Lo recomiendo ampliamente.
Georgina, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Martin, 8-night trip
Verified Expedia guest review