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Mex Hoteles

3.5 star property
Hotel with outdoor pool, near Plaza 28
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mex Hoteles

Outdoor pool, open 8:00 AM to 10:00 PM, pool loungers
Front of property
STANDARD DOUBLE | City view
Outdoor pool, open 8:00 AM to 10:00 PM, pool loungers
Rooftop terrace

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • Pool
  • 24/7 front desk
  • Non-smoking
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Fitness centre
  • 24-hour business centre
  • 4 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Snack bar/deli
  • Multilingual staff
  • Concierge services
Feel at home
  • Private bathroom
  • Television
  • Daily housekeeping
  • Lift
  • Minibar
  • Free self-parking
The price is AU$104
includes taxes & fees
4 Dec - 5 Dec

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for STANDARD DOUBLE

STANDARD DOUBLE | City view

STANDARD DOUBLE

Highlights

Air conditioning
Smart TV
Hairdryer
Private bathroom
Rainfall showerhead
Minibar
Cable channels
Desk
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King

Standard King | View from room

Standard King

Highlights

Air conditioning
Smart TV
Hairdryer
Private bathroom
Rainfall showerhead
Minibar
Cable channels
Desk
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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The price is AU$133
includes taxes & fees
1 Dec - 2 Dec
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About the area

Map
28 Av Carlos Nader 2, Cancun, QROO, 77500

What's nearby

  • Las Palapas Park - 11 min walk - 0.9 km
  • Plaza 28 - 3 min drive - 2.3 km
  • Plaza Las Americas - 4 min drive - 3.4 km
  • Ultramar Ferry Puerto Juárez - 4 min drive - 3.1 km
  • Puerto Cancun Marina Town Center - 4 min drive - 3.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 25 min drive

Restaurants

  • ‪La Suegra - ‬8 min walk
  • ‪Taqueria Coapenitos - ‬2 min walk
  • ‪Ty-Coz - ‬5 min walk
  • ‪Yamamoto - ‬7 min walk
  • ‪El Paisano del 23 - ‬8 min walk

About this property

Mex Hoteles

Mex Hoteles puts you a short five-minute drive from Plaza 28 and Plaza Las Americas. After visiting the fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include an outdoor pool and a snack bar/deli. The helpful staff and location get great marks from fellow travellers.

Languages

English, Spanish

At a glance

Hotel size

  • 100 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Express check-in available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free covered on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Working away

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • Mosquito nets
  • Fitness centre
  • An outdoor pool
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • 49-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 25 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM

Policies

This property accepts credit cards, debit cards and cash.

Also known as

Mex Hoteles Hotel
Mex Hoteles Cancun
Mex Hoteles Hotel Cancun

Frequently asked questions

Does Mex Hoteles offer free cancellation for a full refund?
Yes, Mex Hoteles does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mex Hoteles?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Mex Hoteles?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Mex Hoteles?
Yes, there's free self parking.
What are the check-in and check-out times at Mex Hoteles?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Express check-in is available.
Is there an on-site casino at Mex Hoteles?
No, this hotel doesn't have a casino, but PlayCity Casino (12-min walk) and Royal Yak Casino and Sports Book (4-min drive) are both nearby.
What is there to do at Mex Hoteles and nearby?
Mex Hoteles has an outdoor pool and a fitness centre.
Are there restaurants at or near Mex Hoteles?
Yes, there's an on-site restaurant.
What's the area around Mex Hoteles like?
Mex Hoteles is in Downtown Cancun, a short 10-minute walk from Benito Juarez Municipal Building and 11 minutes' walk from Las Palapas Park. Travellers love the hotel's prime location.

Mex Hoteles Reviews

Reviews

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Adi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joshua, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Misael, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Misael, 1-night trip
Verified Hotels.com guest review

6/10 Good

The staff are not so acomodating.
Nathaniel Bello, 4-night trip
Verified Orbitz guest review

10/10 Exceptional

Besher, 2-night trip
Verified Expedia guest review

8/10 Very good

Robert, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Besher, 2-night trip
Verified Expedia guest review

6/10 Good

JUAN MARTIN, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excelente servicio y la habitación muy limpia
Omar, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Troy, 1-night trip
Verified Expedia guest review

6/10 Good

The Hotel is in Downtown but doesn’t feel like downtown. Other then a few small stores arround the hotel, there’s nothing to do in the area. Good part is ADO bus terminal is close to Mex which makes it easy to travel from airport to the hotel. Worst part is the hotel rooms. I would give 1 star to the room. They were very depressing with no views at all. Not something I would recommend for vacation.
Bikramjit, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

The property was great I’ve gone twice. Once in 2021 and recently in May of 2024. I go because I can walk across the street and there’s an extreme amount of nice bars and restaurants. The food is good at the hotel. They did give me a small room the second time but I think it’s because I bought it on Expedia. I think it’s best if you order your reservation on the original website. But the customer service is good.
Laura, 4-night family trip
Verified Expedia guest review

2/10 Poor

When I got to the hotel my room had no running water and the AC was not working. The shower water only had hot water. The water smelled like sewage and made my hair really hard and coarse. Finally at the end, water was dripping from the roof. I want to say the staff was great and very friendly, but the experience in the hotel as a whole was not great. For the price you cab argue that you are getting what you pay for, but so much was left to improvement.
Alejandro, 2-night romance trip
Verified Expedia guest review

8/10 Very good

It is pretty average hotel. The price is ok.
Kouroush, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Roxana, 1-night trip
Verified Expedia guest review

8/10 Very good

First stop of roadtrip
The Hotel was perfect for what we needed and for a short stay. Closed to Ado station and downtown but far from the beach. Very hard to find when we arrived with our rental car, should have better indication from the street. The pool is very small and next to a bar on the rooftop. The rooftop is not to inviting for guest who does not want to buy drinks or foods at the Bar.
Caroline, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Close to transportation, people very helpful. I didn’t like the shower, no hot water.
Erika, 3-night trip
Verified Expedia guest review

2/10 Poor

If I could give them negative stars I would. Never in my 31 years of life have I experienced such a horrible hotel. Thats coming from someone who has stayed in the cheapesst no name motels and lodgings in the past. I believe that when I am staying at a hotel, the ability to take a hot shower, or at least a warm shower is the absolute bare minimum. To my surprise when we checked in after a long period of travel, the shower was ice cold. No hot water whatsoever. When we talked to the concierge about it when we were about to head out for dinner, the concierge said they will send someone up to teach us how to turn the hot water on, leading us to believe that its just a user issue. So we went about our dinner and was planning on addressing the water issue when we were back. When we came back, and spoke to the concierge (a different one), now they said the boiler is broken and they are working on the issue that night. Okay fine. Next morning, still not fixed, and they said they are working on it that day. We were going out for an excursion so we thought it should he fixed when we are back later that nught. Well unfortunately, because of the inability to take a proper shower after a long trip, my girlfriend caught a cold. And later that night back at the hotel, guess what, water still not fixed. And by then my girlfriend was desperately in need of a hot shower. She ended up not showering after a long day of sweat and grime because she just couldn't risk making her cold even worse. N
Kevin, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Its a convenience and comfortable hotel in cancun if you go fo errands to the city.
Freddy, 2-night trip
Verified Hotels.com guest review

8/10 Very good

sergio, 5-night trip
Verified Expedia guest review

6/10 Good

N/a
GUIDECUADOR, 4-night trip
Verified Expedia guest review

8/10 Very good

Good location
Paula, 5-night trip
Verified Expedia guest review

2/10 Poor

Awful customer service, tired rooms and had to change rooms a couple of times due to poor cleanliness. Even for price would not recommend this hotel.
Charles, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Everything was beautiful
Verified Expedia guest review

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