Ibis Birmingham New Street Station Hotel, Birmingham: Reviews & Hotel Deals

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Hotel with restaurant, near O2 Academy Birmingham

Dates

January 2025

February 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Connecting rooms available

Bar

24/7 front desk

Parking available

Laundry facilities

Pet-friendly

Main amenities

Daily housekeeping
Restaurants and bar/lounge
Breakfast available
Self parking
Conference centre
7 meeting rooms
24-hour front desk
Front desk safe
Snack bar/deli
Water dispenser
Laundry service
Self-serve laundry

Feel at home

Connecting/adjoining rooms available
Private bathroom
Television
Daily housekeeping
Laundry facilities
Coffee/tea maker

includes taxes & fees

13 Feb - 14 Feb

Room options

All rooms

1 bed

2 beds

Showing 3 of 3 rooms

Family Room, Multiple Beds

Highlights

Connecting rooms available

HDTV

Blackout curtains

Fan

Private bathroom

Eco-friendly toiletries

Hairdryer

Coffee/tea maker

Sleeps 3
1 Double Bed and 1 Single Bed

Twin Room, 2 Single Beds

Highlights

Connecting rooms available

Free cots/infant beds

HDTV

Blackout curtains

Fan

Private bathroom

Eco-friendly toiletries

Hairdryer

Sleeps 2
2 Single Beds

Double Room, 1 Double Bed

Highlights

Connecting rooms available

Free cots/infant beds

HDTV

Blackout curtains

Fan

Private bathroom

Eco-friendly toiletries

Hairdryer

Sleeps 2
1 Double Bed

Similar properties

Pet-friendly

Free WiFi

Air conditioning

24/7 front desk

includes taxes & fees

9 Feb - 10 Feb

About the area

21 Ladywell Walk Arcadian Centre, Birmingham, England, B5 4ST

What's nearby

O2 Academy Birmingham - 6 min walk
Bullring & Grand Central - 7 min walk
International Convention Centre - 20 min walk
Utilita Arena Birmingham - 20 min walk
Broad Street - 4 min drive

Getting around

Birmingham Airport (BHX) - 30 min drive
Coventry (CVT) - 52 min drive
Birmingham New Street Station - 4 min walk
Birmingham (QQN-New Street Train Station) - 6 min walk
Birmingham Moor Street Station - 7 min walk
Grand Central Tram Stop - 8 min walk
Town Hall Tram Stop - 9 min walk
Corporation Street Tram Stop - 9 min walk

Restaurants

‪Look in 樂意 - ‬1 min walk
‪Malaysian Delight - ‬1 min walk
‪Genting Casino Birmingham Chinatown - ‬1 min walk
‪China Court Restaurant - ‬1 min walk
‪Santorini - ‬1 min walk

About this property

Ibis Birmingham New Street Station Hotel

At Ibis Birmingham New Street Station Hotel, you'll be within a 10-minute drive of Utilita Arena Birmingham and University of Birmingham. Guests looking for a bite to eat can visit the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Also, Bullring & Grand Central and Cadbury World are within a short drive. Fellow travellers say great things about the helpful staff and location. The property is only a short walk to public transportation: Grand Central Tram Stop is 8 minutes and Town Hall Tram Stop is 9 minutes.

Languages

Arabic, English, Finnish, French, Greek, Hindi, Italian, Latvian, Polish, Portuguese, Spanish, Thai

At a glance

Hotel size

- 159 rooms
- Arranged over 4 floors

Arriving/Leaving

- Check-in start time: 3:00 PM; check-in end time: anytime
- Contactless check-in and check-out are available
- Minimum check-in age – 18
- Check-out time is noon
- Contactless check-out

Special check-in instructions

- Front desk staff will greet guests on arrival at the property
- For any questions, please contact the property using the information on the booking confirmation
- The credit card used to make the booking will be requested at check-in and a GBP0.01 authorization will be placed for identification purposes.

Required at check-in

- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Pets

- Pets allowed (1 total)*
- Service animals welcome
- Pets must be supervised
- Food and water bowls available

Internet

- Free WiFi in public areas
- Free WiFi in rooms

Parking

- Secured covered on-site self-parking (GBP 15 per night)
- Wheelchair-accessible parking and van parking on site
- Height restrictions apply for on-site parking

Other information

- Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Snack bar/deli
Water dispenser

What to do

Pool table

Working away

7 meeting rooms
Co-working spaces
Conference centre

Services

24-hour front desk
Dry cleaning/laundry services
Luggage storage

Facilities

Safe-deposit box at front desk
Television in common areas
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
100% renewable energy
Double-glazed windows
At least 80% of lighting from LEDs
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall

Accessibility

Wheelchair-accessible
Braille/raised signage
Lift
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Wheelchairs available on site
Grab bar near toilet
Grab bar in shower
Bathroom emergency pull cord
Vibrating pillow alarm
Lever door handles
Well-lit path to entrance
Step-free path to entrance

Room amenities

Be entertained

Television

Home comfort

Heating (climate-controlled)
Fan
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)

Sleep well

Blackout curtains
Bed sheets provided

Freshen up

Private bathroom
Shower only
Eco-friendly toiletries
Hairdryer
Towels

Stay connected

Desk
Free WiFi
Phone

Daily housekeeping
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Restaurant dining guide

Fees & policies

Refundable deposits

Breakage deposit: GBP 50 per stay

Optional extras

Buffet breakfast is offered for an extra charge of approximately GBP 12 to 12 for adults and GBP 0 to 6 for children

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of GBP 10 per pet, per night

Parking

Covered self-parking costs GBP 15 per night
Parking height restrictions apply

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The photos in this description reflect the brand standard and are provided for illustrative purposes only.

Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Ibis Birmingham New Street

Ibis New

Ibis New Hotel Birmingham Centre Street

Ibis Birmingham Centre New Street Hotel

Ibis Birmingham City Centre Hotel Birmingham

Ibis New Street Hotel

Ibis New Street

Ibis Birmingham New Street Station Hotel Hotel

Ibis Birmingham New Street Station Hotel Birmingham

Ibis Birmingham New Street Station Hotel Hotel Birmingham

Frequently asked questions

Does Ibis Birmingham New Street Station Hotel offer free cancellation for a full refund?

Yes, Ibis Birmingham New Street Station Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Ibis Birmingham New Street Station Hotel?

Yes, pets are welcome, with a limit of 1 total. There's a charge of GBP 10 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Ibis Birmingham New Street Station Hotel?

Yes. Self-parking costs GBP 15 per night.

What are the check-in and check-out times at Ibis Birmingham New Street Station Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.

Is there an on-site casino at Ibis Birmingham New Street Station Hotel?

No, this hotel doesn't have a casino, but Genting Club Star City Casino (11-min drive) is nearby.

What is there to do at Ibis Birmingham New Street Station Hotel and nearby?

Recommended spots to visit include O2 Academy Birmingham (6-min walk) and Bullring & Grand Central (7-min walk), along with Symphony Hall (0.8 mi) and International Convention Centre (1 mi).

Are there restaurants at or near Ibis Birmingham New Street Station Hotel?

Yes, there's an on-site restaurant.

What's the area around Ibis Birmingham New Street Station Hotel like?

Ibis Birmingham New Street Station Hotel is in Birmingham City Centre, a short 8-minute walk from Grand Central Tram Stop and 7 minutes' walk from Bullring & Grand Central. Travellers give top marks for the hotel's prime location.

Ibis Birmingham New Street Station Hotel Reviews

8.0

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

2/10 Poor

25 Jan 2025

Shocking!

Worst hotel stay I’ve ever had! I’d have been far better in travelodge but thought this would be a step up - it was a many steps down! I’ve stayed in many hotels of varying ratings and cost but this was beyond poor even for the price. The reception is deceptive because once you step out of the lift it’s like some sort of dated office block. The rooms are a horrible mix of cheap looking wood, dated furnishings and textured walls that look like a back street hostel. TV didn’t work. Thinnest duvet and most terrible bed I’ve ever encountered. Basic in its most raw form. To make it worse there is nothing on the hotels.com page or in reception that states that the hotel sits above a load of nightclubs so sleep was impossible up to closing time around 3am. Second stay at an Ibis and both stays have been poor.