Av. Ricardo Lyon 207, Providencia, Santiago, Region Metropolitana, 7510190
What's nearby
Costanera Center - 10 min walk
Gran Torre Santiago - 13 min walk
Medical Center Hospital Worker - 4 min drive
Parque Arauco Mall - 6 min drive
San Cristobal Hill - 12 min drive
Getting around
Santiago (SCL-Arturo Merino Benitez) - 26 min drive
Parque Almagro Station - 7 min drive
Matta Station - 7 min drive
Hospitales Station - 7 min drive
Los Leones Station - 2 min walk
Pedro de Valdivia Station - 6 min walk
Tobalaba Station - 13 min walk
Restaurants
Elkika Ilmenau - 2 min walk
Starbucks - 2 min walk
Carl's Jr - 3 min walk
Dominó Guardia Vieja - 2 min walk
Almacén Cafeteria Riel - 2 min walk
About this property
Park Plaza Santiago
Park Plaza Santiago puts you a short five-minute drive from Costanera Center and Plaza de Armas. Guests can visit the fitness centre for a workout or grab a bite to eat at Park Lane, which serves breakfast, lunch and dinner. This boutique hotel is also within a short drive of Parque Arauco Mall. Fellow travellers say great things about the helpful staff. The property is only a short walk to public transportation: Los Leones Station is steps away and Pedro de Valdivia Station is 6 minutes.
Languages
English, Portuguese, Spanish
At a glance
Hotel size
104 rooms
Arranged over 13 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (8 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free covered on-site self-parking
Height restrictions apply for on-site parking
Free 24-hours off-site parking within 328 ft
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–10:30 AM
Restaurant
Bar/lounge
24-hour room service
Travelling with children
Children stay for free (see details)
Working away
Business centre
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Wedding services
Facilities
1 building/tower
Built in 1990
Safe-deposit box at front desk
Fitness centre
Banquet hall
Reception hall
Accessibility
Lift
Room amenities
Be entertained
MP3 docking station
Television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Sleep well
Free cot/infant bed
Rollaway/extra bed (surcharge)
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower/bath combination
Hairdryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Special features
Dining
Park Lane – This restaurant serves breakfast, lunch and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
Children & extra beds
Rollaway beds are available for USD 45.0 per night
Pets
Service animals exempt from fees
Pet deposit: USD 20 per night
Pets are allowed for an extra charge of USD 110 per pet, per stay
Parking
Parking height restrictions apply
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Also known as
Hotel Santiago Park Plaza
Santiago Park Plaza
Hotel Park Plaza Santiago
Park Plaza Santiago Hotel
Park Plaza Santiago Hotel
Park Plaza Santiago Santiago
Park Plaza Santiago Hotel Santiago
Frequently asked questions
Does Park Plaza Santiago offer free cancellation for a full refund?
Yes, Park Plaza Santiago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Park Plaza Santiago?
Yes, pets are welcome. There's a charge of USD 110 per pet, per stay, and there's also a deposit of USD 20 per night. Service animals are exempt from fees.
Is parking offered on site at Park Plaza Santiago?
Yes, there's free self parking.
What are the check-in and check-out times at Park Plaza Santiago?
Check-in start time: 3 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at Park Plaza Santiago and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Park Plaza Santiago?
Yes, there's an on-site restaurant, Park Lane.
What's the area around Park Plaza Santiago like?
Park Plaza Santiago is a short 2-minute walk from Los Leones Station and 10 minutes' walk from Costanera Center.
Park Plaza Santiago Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
8.2/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
4/10 Fair
21 Dec 2024
Eduardo
Eduardo, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
16 Dec 2024
Really old infrastructure
The room was outdated and poorly maintained. I stayed in a two-person room, but they provided only a tiny bar of soap. The bathroom fixtures were old and defective, and the furniture was also outdated and in poor condition. Towels were old the air sextractor was old and noisy.
Eduardo
Eduardo, 3-night business trip
Verified Hotels.com guest review
6/10 Good
11 Dec 2024
Something was wrong with the toilet; it needed multiple attempts to flush. The restaurant once didn’t open on time for breakfast as scheduled, which caused inconvenience for several guests
Verified traveller
6-night business trip
Verified Hotels.com guest review
10/10 Exceptional
11 Dec 2024
Guillermo E
Guillermo E, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Nov 2024
Overall very good. Would definitely stay there again.
James
James, 6-night trip
Verified Hotels.com guest review
2/10 Poor
8 Nov 2024
Maria
Maria, 1-night trip
Verified Hotels.com guest review
2/10 Poor
7 Nov 2024
I stood in this hotel, 4 nights. I went in the pool to take a swim, and then I couldn't get out because they didn't have a ladder.
They had to stick a step ladder inside the pool so I could get out.
The staff in the breakfast area are very rude. They don't say good morning, What's your room number without a smile?They don't even want to take care of you. When you ask them a question..
No one in this hotel seems to care.They lack a lot of customer service skills.
They reduce the lobby area and put a lot of table so they could rent it out for events and it gets extremely loud.
Maria
Maria, 3-night family trip
Verified Hotels.com guest review
6/10 Good
24 Oct 2024
Customer Services MUST be improved!
This is a good (but old!) hotel located in a good neighborhood. But the services are far from being good.
I arrived at 2 am in the morning and did my check-in but when I got to the room, there are no towels! (OK, I called reception, and they brought towels to the room). Just one! I expect that they would add an new set of next day, but no. I had the same towels during all my stay.
In my last night, I asked the reception to schedule a transport to the airport, since I had to leave at 3:40am, but I heard that they don´t to do this service. I would have to call it on my own. At the end, the front desk made a phone call to a company and pass me the phone to make the arrangement. I never heard about an hotel that can not make transfer arrangement to the airport!
Glauco
Glauco, 3-night business trip
Verified Hotels.com guest review
4/10 Fair
28 Sept 2024
luis
luis, 2-night trip
Verified Hotels.com guest review
8/10 Very good
23 Sept 2024
Nice hotel in a good location. Lots of local shops and restaurants nearby and it felt safe. Metro is close by.
The hotel does feel a little dated in the rooms but it has everything you need. The shower pressure was the best I've had in a long time ! The breakfast buffet was pretty good, especially the scrambled eggs.
Sam
Sam, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
3 Sept 2024
Equipe muito simpática, hospedagem boa, limpeza boa também e excelente localização.
maicon danilo scatula
maicon danilo scatula, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
1 Sept 2024
The food was wonderful
Miriam
Miriam, 1-night business trip
Verified Expedia guest review
6/10 Good
24 July 2024
Very well located in a safe neighborhood, close to shopping centers, restaurants and the metro station.
The hotel facilities are old, the internet service is poor and unreliable,
Juan
Juan, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
18 July 2024
Jennifer
Jennifer, 1-night trip
Verified Expedia guest review
2/10 Poor
16 July 2024
The check-in was an hour late, and the AC/Heater unit was broken in our room.
Paulina
Paulina, 1-night trip
Verified Expedia guest review
10/10 Exceptional
7 July 2024
The hotel had a great value and location, and it was convenient to restaurants, stores and metro station. They provide free of charge parking in an adjacent building about 5-minute walk from the hotel. We found the staff very friendly and kind. The breakfast had a very large selection, but it was repeated all days of our stay. Some people may get 'bored' with same selection every day.
Jaime
Jaime, 5-night family trip
Verified Expedia guest review
8/10 Very good
23 June 2024
Amanda
Amanda, 2-night business trip
Verified Hotels.com guest review
2/10 Poor
13 June 2024
Extremely bad and lie
Hotel charge 40$ extra to early check in . When email they never mentioned that extra . Food is bad Same food everyday , can’t take it to room , no coffee or water in room , shower tub is for baby’s . Old and worn out property
shahzado
shahzado, 3-night trip with friends
Verified Hotels.com guest review
6/10 Good
4 June 2024
Ximena
Ximena, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 June 2024
Best of Santiago!
This was the return trip to this hotel, and staff delighted to see me as I also them! Was upgraded, and throughout the length of stay, treated with above expectation service, restaurant and lounge, also fantastic, not to forget a perfect location in the city Thank you everyone for the best experience with this hotel I will seek to return again
Neal
Neal, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 May 2024
Emelyn
Emelyn, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 May 2024
Providenia
Absolutely fantastic!! Staff, amenities, restaurant, location, etc!! Can’t say enough great about this experience, best part of it is… I’m going back again! Thank you!!
Neal
Neal, 2-night trip
Verified Hotels.com guest review
8/10 Very good
22 May 2024
A good enough stay
It’s nice downstairs. The room is nothing special especially as it’s almost exactly the same as the Park Plaza apartments which are far cheaper. My door didn’t lock which I didn’t find out about until I was checking out.