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Twinpalms Phuket

Photo gallery for Twinpalms Phuket

Outdoor pool, pool loungers
Beach nearby, white sand, beach towels, beach bar
Beach nearby, white sand, beach towels, beach bar
Beach nearby, white sand, beach towels, beach bar
Outdoor pool, pool loungers

Overview of Twinpalms Phuket

Twinpalms Phuket

5.0 star property
Luxury resort with spa, near Surin Beach

9.4/10 Exceptional

719 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is AU$1,053
Price available on 1/2/2023
Map
106/46 Moo 3, Surin Beach Road, Choeng Thale, Phuket, 83110

Room options

About this area

What's nearby

  • Surin Beach - 3 min walk
  • Bang Tao Beach - 10 min walk
  • Kamala Beach - 25 min walk
  • Patong Beach - 15 min drive
  • Jungceylon Shopping Center - 24 min drive
  • Nai Thon Beach - 29 min drive
  • Bangla Road - 25 min drive
  • Karon Beach - 30 min drive
  • Nai Yang Beach - 32 min drive
  • Mai Khao Beach - 35 min drive
  • Kata Beach - 42 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 34 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Surin Chill House - 2 min walk
  • Blue Lagoon [Thai food] - 5 min walk
  • The Red Tablecloth - 6 min walk
  • Khun Yaa Seafood - 6 min walk
  • Zazada Beach Club - 6 min walk

About this property

Twinpalms Phuket

Putting you a short five-minute drive from Kamala Beach and Bang Tao Beach, Twinpalms Phuket offers an airport shuttle (available 24 hours) for THB 1500 per vehicle. You can visit the spa to be pampered with massages, body wraps or manicures and pedicures, and Oriental Spoon Grill, one of 3 restaurants, serves Thai cuisine and is open for breakfast and dinner. Other highlights at this luxurious resort include an outdoor pool, a beach bar and a fitness centre. The pool and helpful staff get good marks from fellow travellers.

Languages

English, French, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 97 units
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Babysitting (surcharge)

What to do

  • Beach nearby
  • Golfing nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space (2126 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Beach towels
  • Pool loungers

Facilities

  • 11 buildings/towers
  • Built in 2004
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness centre
  • An outdoor pool
  • Full-service spa

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)

Languages

  • English
  • French
  • Thai

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials, body wraps, body scrubs and body treatments.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa.

Dining

Oriental Spoon Grill – This restaurant specialises in Thai cuisine and serves breakfast, brunch and dinner. Guests can enjoy drinks at the bar.
Pool Bar – This poolside restaurant specialises in Asian cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Palm Seaside Lounge & Bar – This seafood restaurant is located on the beach and specialises in seafood. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
HQ Beach Lounge – This bar specialises in international cuisine and is located on the beach. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered. Open daily.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of THB 765 per person (approximately)
  • Airport shuttle service is offered for an extra charge of THB 1500 per vehicle (one-way)

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 10 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Phuket Twinpalms
Twinpalms
Twinpalms Phuket Resort Choeng Thale
Twinpalms Phuket Hotel Thalang
Twinpalms Phuket Thalang
Twinpalms Phuket Hotel Choeng Thale
Twinpalms Phuket Choeng Thale

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Twinpalms Phuket?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
How much does it cost to stay at Twinpalms Phuket?
As of 28 Jan 2023, prices found for a 1-night stay for 2 adults at Twinpalms Phuket on 1 Feb 2023 start from AU$1,053, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is there a pool at Twinpalms Phuket?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Twinpalms Phuket?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Twinpalms Phuket?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Twinpalms Phuket?
Yes, an airport shuttle is available. The charge is THB 1500 per vehicle one-way.
What are the check-in and check-out times at Twinpalms Phuket?
You can check in from 2:00 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Twinpalms Phuket and nearby?
Twinpalms Phuket has a spa and an outdoor pool, as well as a fitness centre and a garden.
Are there restaurants at or near Twinpalms Phuket?
Yes, there are 3 on-site restaurants, featuring al fresco dining, Thai cuisine and ocean views. Nearby restaurants include Blue Lagoon [Thai food] (5-min walk), The Red Tablecloth (6-min walk) and Khun Yaa Seafood (6-min walk).
What's the area around Twinpalms Phuket like?
Twinpalms Phuket is a short 10-minute walk from Bang Tao Beach and 3 minutes' walk from Surin Beach.

Reviews

9.4

Exceptional

9.5/10

Cleanliness

9.5/10

Staff & service

9.1/10

Amenities

9.4/10

Property conditions & facilities

9.1/10

Eco-friendliness

Reviews

6/10 Good

Christian, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Twinpalms was a beautiful resort. The staff was friendly which was very appreciated after 17 hours of traveling. The breakfast is amazing and we had an early 7am excursion one day where we would miss the breakfast buffet (it opens at 7am) and the staff made us a breakfast box by 6:30am. It was very thoughtful. The rooms were nice and clean. The pool was nice. I am a VIP member with Expedia and I didnt get a room upgrade because they werent available, that would be my only complaint. I would stay here again.
Jasmin, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

After a horrible experience with Expedia customer service, I was so happy to have gotten the chance to stay at Twin Palms Resort the staff is so amazing. They are friendly, they are very attentive as well. The manager here is amazing!! We had a roof leak and he moved us rooms and was awesome about it. It was also the rainiest week they had seen so I don’t hold that against them. When I return to Phuket I will be staying at Surin Beach Twin Palms Resort. If you plan on visiting Phuket you should stay there with them you will not regret it!
Alberto, 10-night romance trip
Verified Expedia guest review

8/10 Very good

Very friendly staff, all the time pending of everything and willing to help. Gym facilities impressive.. Great room size!!
MANUEL, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Quiet and peaceful.
Glen, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Taj, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carolyn Jane, 10-night trip
Verified Expedia guest review

10/10 Exceptional

Had an amazing stay at Twin palms, everything was excellent, the facilities were perfect and the staff in particular were so nice. suggest they recommend a couple of small/local things to support the local community and bounce back from covid.
Lesley, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Carolina Nicole Romero, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Laressa, 6-night trip
Verified Expedia guest review