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Alisa Hotel & Spa

3.5 star property
Hotel with spa, near Hoan Kiem Lake

Photo gallery for Alisa Hotel & Spa

Interior
Miscellaneous
Couples treatment room(s), hot stone massages, Thai massages, massages
Premium bedding, minibar, in-room safe, desk
View from room
Near Thang Long Water Puppet Theatre, Alisa Hotel & Spa offers a tranquil retreat with dry cleaning/laundry services and bike rentals. Treat yourself to a Thai massage or unwind in the library while staying connected with free in-room WiFi. Guests rave about the helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Spa
  • Free parking
  • Air conditioning
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Full-service spa
  • Room service
  • Massage/treatment rooms
  • Business centre
  • Meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Library
  • Computer station

Feel at home (6)

  • Fridge
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout curtains
  • Minibar
The current price is AU$69
includes taxes & fees
4 Mar - 5 Mar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite

Premium bedding, minibar, in-room safe, desk

Suite

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Premium bedding
Blackout curtains
Bathrobes
Hairdryer
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Triple Suite, Private Balcony

Premium bedding, minibar, in-room safe, desk

Triple Suite, Private Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Premium bedding
Blackout curtains
Bathrobes
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Suite, City View

Premium bedding, minibar, in-room safe, desk

Family Suite, City View

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Premium bedding
Blackout curtains
Bathrobes
Hairdryer
  • 38 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Superior Double or Twin Room

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Premium bedding
Blackout curtains
Bathrobes
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for City Triple Room, City View

Premium bedding, minibar, in-room safe, desk

City Triple Room, City View

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Premium bedding
Blackout curtains
Bathrobes
Hairdryer
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Double or Twin Room

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Premium bedding
Blackout curtains
Bathrobes
Hairdryer
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Premium bedding
Blackout curtains
Bathrobes
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, Private Balcony

Premium bedding, minibar, in-room safe, desk

Family Suite, Private Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Premium bedding
Blackout curtains
Bathrobes
  • 41 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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  • Parking available
9.8 out of 10, Exceptional, 3,448 reviews
The price is AU$116
includes taxes & fees
3 Mar - 4 Mar
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About the area

Map
7 Hang Voi, Hoan Kiem District, Hanoi, 71000

What's nearby

  • Thang Long Water Puppet Theatre - 5 min walk
  • Hoan Kiem Lake - 6 min walk
  • Hanoi Opera House - 9 min walk
  • Hanoi Old Town Night Market - 10 min walk
  • St. Joseph's Cathedral of Hanoi - 14 min walk

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 38 min drive
  • Hanoi Gia Lam Station - 14 min drive
  • Hanoi Long Bien Station - 18 min walk
  • Hanoi Railway Station - 26 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Bánh Xèo Zòn - Lò Sũ - ‬1 min walk
  • ‪Hoa 10 Giờ - Floral & Book Cafe - Hàng Vôi - ‬1 min walk
  • ‪Bún Riêu - ‬3 min walk
  • ‪Colette French Bistro & Wine Bar - ‬2 min walk
  • ‪Phố Biển - Sea food - ‬5 min walk

About this property

Alisa Hotel & Spa

When you stay at Alisa Hotel & Spa, you'll be in a great location, within a short 10-minute walk of Hoan Kiem Lake and Hanoi Opera House. Guests can indulge in hot stone massages at the spa, and Alisha Hotel Restaurant serves breakfast. Also, Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi are within a 15-minute walk. Fellow travellers love the helpful staff.

Languages

English, Vietnamese

At a glance

DONE

Hotel size

    • 32 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10:30 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Restaurant
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Local/corner shop

Working away

  • Business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Bike hire

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
  • Full-service spa
  • Massage/treatment rooms
  • Lockers available

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Alisa Hotel & Spa has 1 treatment room. Services include hot stone massages and Thai massages. The spa is open daily.

Dining

Alisha Hotel Restaurant – This buffet restaurant only serves breakfast.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 25 per vehicle (one-way)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts credit cards and cash.

Also known as

Alisa Hotel Hanoi
Alisa Hanoi
Alisa Hotel Spa
Alisa Hotel & Spa Hotel
Alisa Hotel & Spa Hanoi
Alisa Hotel & Spa Hotel Hanoi

Frequently asked questions

Does Alisa Hotel & Spa offer free cancellation for a full refund?

Yes, Alisa Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Alisa Hotel & Spa?

Sorry, pets aren't allowed.

Is parking offered on site at Alisa Hotel & Spa?

Yes, there's free self parking.

Is an airport shuttle service offered by Alisa Hotel & Spa?

Yes, an airport shuttle is available. The charge is VND 25 per vehicle one-way.

What are the check-in and check-out times at Alisa Hotel & Spa?

You can check in starting at 2 PM. Check-out time is 10:30 AM.

What is there to do at Alisa Hotel & Spa and nearby?

Alisa Hotel & Spa has a spa.

Are there restaurants at or near Alisa Hotel & Spa?

Yes, there's an on-site restaurant, Alisha Hotel Restaurant.

What's the area around Alisa Hotel & Spa like?

Alisa Hotel & Spa is a short 6-minute walk from Hoan Kiem Lake and 9 minutes' walk from Hanoi Opera House.

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Alisa Hotel & Spa Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

9.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

The staff were very friendly and ready to assist our requesrs.
Christopher, 8-night trip

10/10 Exceptional

Clean and friendly.
Lindsay, 1-night trip

10/10 Exceptional

Amazing location with awesome staff. The hotel is a little outdated but wasn’t a big deal.
buk, 5-night trip

8/10 Very good

Very friendly staff
vincent, 1-night trip

10/10 Exceptional

Ver helpful staff rooms serviced daily and are a good size handy location
Sarah, 3-night trip

10/10 Exceptional

Perfectly located in the old quarter. Very good for exploring the city, also suitable as a base for trips lasting several days.
michael, 5-night trip

10/10 Exceptional

Nice comfortable beds. Friendly and very helpful staff.
Ponekham, 1-night trip

8/10 Very good

Very friendly and helpful staffs.
2-night trip

10/10 Exceptional

Clean room. Nice interior and fast service and respond from staff. Recommended
Liyana, 1-night trip

10/10 Exceptional

good
MASAYA, 4-night trip

8/10 Very good

Good location, big & comfortable bed, friendly staff. Do recommend!
Lindsey, 1-night trip

10/10 Exceptional

The location is perfect, very close to the lake, and shopping restaurants. Staffs are very nice. Rooms are big and clean

6/10 Good

This was a basic and clean hotel. The bathroom was very tired looking and needs an upgrade but the room was clean and it was in a good location
Marie, 1-night trip

10/10 Exceptional

It is close to the Opera House in old town and seafood buffets .
Bing, 1-night trip

10/10 Exceptional

Lovely staff at the reception desk very charming and helpful
Linda H, 2-night trip

10/10 Exceptional

Super comfortable
Fantastic stay at this hotel. Very comfortable and we were allowed early check in at a very reasonable rate. Clean, comfortable and very close to lots of things to do whilst being quiet and relaxing.
Alexander, 2-night trip

10/10 Exceptional

Location.
Paul, 3-night trip

10/10 Exceptional

This hotel was our first stay in Vietnam. The room and bathroom was clean, comfortable and everything worked. Staff is very friendly and welcoming. This location was an easy walking distance from Hoan Kiem lake, the market, train street and museums.
Jason, 2-night trip

8/10 Very good

The front dest staff was exceptional! They made the stay better. Thoughtful and helpful. Thank you!
Peter, 5-night trip

10/10 Exceptional

Very welcoming and helpful staff, excellent communication. Clean, big room, walkable distance to everything in Hanoi Old Quarter. Would definitely return.

8/10 Very good

Friendly staff and ideal for old quarters. walking distance to most attractions. Downside I was given a room with no windows and room looked much better in photos. Overall was nice stay
Robert, 4-night trip

4/10 Fair

This property is way past its prime. The staff is lovely though.
Ludovic, 3-night trip

8/10 Very good

Great location, in the French Quarter very close to the Old Quarter. Many good places to eat, shop and sightsee nearby. The hotel staff was very friendly. However, as with many buildings in the area it is an older building, so there is a damp/moist smell. My daughter also had an allergic reaction which started when we checked in and went away when we checked out. For the rest of our stay in Hanoi we stayed in a newer hotel without any allergic reactions, so it was likely something in the hotel or the bedding that caused it.
Raimey, 2-night trip

10/10 Exceptional

Good
Thuc Vy, 1-night trip

2/10 Poor

Condition oh hotel did not match photos at all. Example dirty walls, thin towels, warm and frayed sheets. Even the toilet seat was loose.
Matthew, 1-night trip