Aparthotel
10B Dang Thai Mai Street, Tay Ho District, Hanoi, VietnamElegant Suites Westlake
Luxury apartment with fireplace, near West Lake
- Free WiFi
Nice, clean, professional and very suitable for family with kids. Used gym and pool few…
Great hotel and space. Good staff and location.room had everyhting I needed and good…
Elegant Suites Westlake
from A$98- Studio, Garden View
- Apartment, 1 Bedroom, Garden View
- Apartment, 2 Bedrooms, Garden View
- Apartment, 3 Bedrooms
- Apartment, 4 Bedrooms, Lake View
The manager
The manager
Speaks: English, French, Vietnamese.
FAQs for Elegant Suites Westlake
Does Elegant Suites Westlake offer free cancellation for a full refund? Yes, Elegant Suites Westlake does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. What are the cleanliness and hygiene measures currently in place at Elegant Suites Westlake? This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners. Is parking offered on site at Elegant Suites Westlake? Yes, there's extended parking on site (charges apply). Is there a pool at Elegant Suites Westlake? Yes, there's a seasonal outdoor pool and a children's pool. Are pets allowed at Elegant Suites Westlake? Yes, pets are welcome. What are the check-in and check-out times at Elegant Suites Westlake? You can check in from 2 PM - midnight. Check-out time is noon. Late check-out is available for a charge of USD 100 (subject to availability). Are there restaurants at or near Elegant Suites Westlake? Yes, there's an onsite restaurant, Camellia. Nearby restaurants include Le Jardin - French Bistro (6-min walk), Con heo beo (7-min walk), and Nan N Kabab Halal Restaurant (8-min walk). Is airport shuttle service offered by Elegant Suites Westlake? Yes, an airport shuttle is available. The charge is USD 20 per vehicle one-way. What is there to do at Elegant Suites Westlake and nearby? Elegant Suites Westlake has 2 bars, a seasonal outdoor pool, and a spa tub, as well as a fitness center and a garden.
Recent reviews
Superb 9.0 From 206 reviews
Exceptional
The rooms are spacious, clean. The staff responsive, and very friendly. Highly recommended. David the manager is on the top of every situation, with a good sense of diplomacy, sense of humor.
au14 night family trip
Good
What I liked about this property was that my husband had left his phone on the car that transferred us from a previous location to this one- they were able to track it down and return it. The pool was good, and it had a pool table and kids area. My son fell down the stairs going to the pool. The breakfast was good a wide variety of foods to choose from. The location is outside if the old quarter so had to cab it in and out a few times and was sometimes annoying. The room was ok - the bath/ shower design is not s good one as every time you gave a shower most of the water lands on the bathroom floor. So using all your towels to clean it up. Washing machine was very handy Overall a good hotel
Nesci, au3 night family trip
Exceptional
The staff are very friendly and helpful
au4 night family trip
Exceptional
I would rate this hotel as the best that I have stayed in Hanoi! The staff are very friendly, the breakfast was wonderful, the pool, gym and billiard room were great. The room was very large, the kitchen good and the bedroom and ensuite was very nice. I booked on a package deal and was excellent value. Highly recommend it to anyone.
au5 night family trip
Good
Had an issue in the restaurant with a meal we had which was terrible, to their credit they refunded the entire cost, but still sub standard. Room attendants didn’t check or leave toilet paper, one day no towels, bins not emptied and a wet towel left on a table. Just not good enough for 5 star, maybe 3 star st best.
Chris, au11 night romance trip
Good
We had to change our room twice coz the rooms are stinks.
au4 night family trip
Very good
The staff were really helpful and gave great recommendations. Apartments ok not 5 star. Good location to old quarter. Ok breakfast. Only bad feedback is when booking transfer 7 seater does not include 7 luggage so get the next seater up.
au4 night family trip
Exceptional
Value for money, laundry service was fantastic, good gym and other facilities, will definitely stay again.
RICK, au2 night trip with friends
Very good
Excellent location, friendly and professional staff
au2 night trip
Exceptional
The Customer care definitely rates very high with all staff from all departments that we had to interact with. The only thing I would recommend is a bit of variety in the breakfast buffet menu as it was the same items being served every day.
au6 night romance trip