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Gramercy Tulum

3.5 star property
Beachfront hotel with restaurant, near Tulum Beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Gramercy Tulum

On the beach, white sand
Couples treatment room(s), body treatments, aromatherapy
Terrace/patio
Design Room, 1 King Bed, Hot Tub, Ocean View
Panoramic Room, 1 King Bed, Balcony, Beachfront | Water view

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Airport transfer
  • Parking available
  • Spa
  • Bar
  • 24/7 front desk
  • Pet-friendly
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurants and bar/lounge
  • Breakfast available
  • Free beach club on site
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
Feel at home
  • Private bathroom
  • Garden
  • Daily housekeeping
  • Blackout curtains
  • Premium bedding
  • Limited on-site parking

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Panoramic Room, 1 King Bed, Balcony, Beachfront

Panoramic Room, 1 King Bed, Balcony, Beachfront | Water view

Panoramic Room, 1 King Bed, Balcony, Beachfront

Highlights

Balcony or patio
Individually decorated
Air conditioning
Premium bedding
Ceiling fan
Blackout curtains
Private bathroom
Champagne service
  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Garden View, Beachside

Premium bedding, in-room safe, individually decorated, blackout curtains

Luxury Room, 1 King Bed, Garden View, Beachside

Highlights

Balcony or patio
Individually decorated
Air conditioning
Premium bedding
Ceiling fan
Blackout curtains
Private bathroom
Champagne service
  • 35 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Design Room, 1 King Bed, Hot Tub, Ocean View

Design Room, 1 King Bed, Hot Tub, Ocean View | View from room

Design Room, 1 King Bed, Hot Tub, Ocean View

Highlights

Balcony or patio
Individually decorated
Air conditioning
Premium bedding
Ceiling fan
Blackout curtains
Private bathroom
Champagne service
  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

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Laundry facilities
Pet-friendly
Free parking
8.6 out of 10, Excellent, (47)
The price is AU$230
includes taxes & fees
24 Dec - 25 Dec
Xambé
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About the area

Map
Carretera Tulum Boca Paila Km. 9.8, Tulum, QROO, 77760

What's nearby

  • Tulum Beach - 1 min walk
  • Ven a la Luz Sculpture - 3 min drive
  • Tulum National Park - 8 min drive
  • Tulum Mayan Ruins - 18 min drive
  • Playa Paraiso - 26 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 67 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Rosa Negra Tulum - ‬3 min drive
  • ‪Hartwood - ‬3 min drive
  • ‪La Taqueria - ‬9 min walk
  • ‪Arca - ‬2 min drive
  • ‪Wild - ‬4 min walk

About this property

Gramercy Tulum

Gramercy Tulum offers a great location, putting you within a short 10-minute walk of Tulum Beach and Sian Ka'an Biosphere Reserve. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, aromatherapy or reflexology. Other highlights include a bar/lounge and a garden.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 48 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site parking is limited
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

What to do

  • On the beach
  • Free beach club
  • Ecotours
  • Scooter/moped hire

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Romance packages

Facilities

  • ATM/banking
  • Garden
  • Picnic area
  • Spa services
  • Massage/treatment rooms

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Balcony or patio
  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 120 to 500 for adults and MXN 120 to 500 for children
  • Airport shuttle service is offered for an extra charge of MXN 3000 per room (one-way)

Children & extra beds

  • Rollaway beds are available for MXN 35.0 per day
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 2000 per stay
  • Pets are allowed for an extra charge of MXN 1000 per pet, per stay

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Los Amigos Beach Hotel Tulum
Los Amigos Beach Hotel
Los Amigos Beach Tulum
Los Amigos Beach
Gramercy Tulum Hotel
Gramercy Tulum Tulum
Gramercy Tulum Hotel Tulum

Frequently asked questions

Does Gramercy Tulum offer free cancellation for a full refund?
Yes, Gramercy Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Gramercy Tulum?
Yes, cats and dogs are welcome. There's a charge of MXN 1000 per pet, per stay, and there's also a deposit of MXN 2000 per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Gramercy Tulum?
Yes. Parking spaces may be limited.
Is an airport shuttle service offered by Gramercy Tulum?
Yes, an airport shuttle is available. The charge is MXN 3000 per room one-way.
What are the check-in and check-out times at Gramercy Tulum?
Check-in start time: 3 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Gramercy Tulum and nearby?
On-site recreation at Gramercy Tulum includes ecotours. Enjoy amenities such as spa services, a picnic area and a garden.
Are there restaurants at or near Gramercy Tulum?
Yes, there's an on-site restaurant.
Does Gramercy Tulum have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Gramercy Tulum like?
Gramercy Tulum is a short 1-minute walk from Tulum Beach and 6 minutes' walk from Sian Ka'an Biosphere Reserve.

Gramercy Tulum Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Fair

We were transferred to Hotelito Azul Tulum and had to argue with personal to receive an equivalent room for the 2nd night. Check out was a night mare.
Zsach, 2-night family trip
Verified Expedia guest review

2/10 Poor

Unsun, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Kelly, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful property, Most rooms look the same on the inside so the few pictures on the website are representative of most rooms. THey are all beautiful, The main difference between them is the views.
James, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

Charlene, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Jenny, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Fabulous tranquil getaway. Steps from the ocean
Memphis, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful Beach, great staff!
Verified Expedia guest review

10/10 Exceptional

Love the Cabana I stayed in! Please don’t do away with Kiin if you upgrade. Ricardo and Ivy were wonderful! We
Genevieve, 2-night family trip
Verified Expedia guest review

8/10 Very good

I had an awesome time at this place, especially because of the staff! Ivy at the reception, you the best, victor at the restaurant, such a hard working and lovely person. Ivy and the rest of the staff thank you from the bottom of our hearts
Verified Expedia guest review

8/10 Very good

Flavio, 4-night trip
Verified Expedia guest review

10/10 Exceptional

The property location was incredible, in that we were the last hotel property on the beach so it felt like we had the beach to ourselves. Our room was a beachfront bungalow so you could walk out the sliding front door and step onto the beach…Amazing! To make the stay exceptional the entire staff was extremely polite, kind and helpful…you could feel the sincerity. Loved this place and would definitely return.
David, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

My stay in Gramercy was amazing. They even left in my room a beautiful arrangement with a Tequila bottle for my bday. The food in the restaurant really good the customer service great. I will definitely will be back. Thank you guys for an amazing Tulum experience
Andrea, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

We could not choose a better hotel for our first trip to Tulum, the hotel, the staff, the food, drinks…. everything was perfect
tania, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Uno de los mejores hoteles de Tulum, desde el staff, la seguridad, la comida y la vista todo fue excepcional.
Ernesto, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Mayra, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Gramercy is a beautiful beachfront hotel. I felt immersed in nature immediately upon arrival. The staff is exceptionally friendly and accommodating. Thank you to Sonia, the general manager, for always checking in on us, and upgrading our room. Thank you to Renato, at reception, for making sure our breakfast was exactly how we wanted it, especially on early mornings. And a very special thank you to Griselda, our housekeeper, for the laughs, accommodations, and unique and beautiful towel displays. Other pros: jacuzzi outside our room, hammocks all around, saw baby turtles on the shore, and all of the staff is super friendly. There is a cenote across the street where you can swim for free or rent a kayak or paddle board. The Gramercy would definitely benefit from having a pool. We went over to Be Tulum for one day to use their pool because this is off- season and the shore is *covered* in seaweed. They would also benefit from a plow truck to pick up some of the seaweed to reduce the smell. Suggestion: take a refillable water bottle/thermos and fill with bottled water from the room; they charge $8 for bottled water at the Agave restaurant on premises. Please offer more gluten friendly meals in general, especially for breakfast.
Christine, 6-night trip with friends
Verified Expedia guest review

10/10 Exceptional

My wife and I just stayed at Gramercy for 3 nights and we had a fantastic time. Johnny and Diego were very nice and extremely helpful. The entire staff was always nice and pleasant. Just keep in mind for those that want to be close to all the action, this hotel is basically the last hotel on the strip. Everything is pretty far walking distance. But not a big deal, there’s plenty of taxis. Besides that great place. 5 stars
Blas, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

From the moment I booked I was impressed with the customer service provided. I was planning a surprise birthday trip for my wife, and they helped make sure everything went GREAT! Personal THANK YOU, to Renato, Johnni, Silvio, Diego, and anyone else involved who helped make our trip special. Before arriving Renato really helped to get things squared away for our arrival, and he seemed to genuinely care it went the way I wanted. They helped set up the room with my wife’s favorite cake, balloons, a towel decor cake, champagne, and even a card. They even remembered the lighter for the candles. They communicated all the way up til minutes before our arrival to make sure it was all set up correctly. Renato personally walked us to the Cenote across the street, excitedly showed us a monkey that had come on property, and constantly checked if we needed anything. Johnni helped with the birthday surprise as well, and with anything we needed from Bikes to last minute massage changes while we were there. It’s the small things that make a difference and Gramercy nailed it. Coffee is brought to your room each morning, room service if needed, etc. the property is beautiful and very well maintained. It’s also down near the other high end hotels in Tulum, so you can avoid the clubs and bar noises at night here. We stayed at another “Instagram” hotel in Tulum, and Gramercy beat them in every category. Only negative is no pool for sargassum season. Thank you we will be back!!!
Grayson, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

The property was very nice but the prices are far too high, especially for being low season, drinks at the beach were $18!!
Bruce, 4-night romance trip
Verified Expedia guest review

8/10 Very good

Purushottam, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great property and service. Lovely quiet stay as planned
Narmina, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Patrick and Gabrielle, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

FELICE, 3-night family trip
Verified Expedia guest review