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Hotel Palapa Palace

3.0 star property
Tuxtla Gutierrez hotel with outdoor pool and restaurant
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Palapa Palace

Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, pool loungers
Garden
Reception
Double Room, 2 Double Beds | View from room
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Air conditioning
  • 24/7 front desk
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Outdoor pool
  • Breakfast available
  • Room service
  • 24-hour business centre
  • Business centre
  • Meeting rooms
  • Area shuttle
  • Terrace
  • 24-hour front desk
  • Garden

Feel at home (6)

  • Children stay free
  • Fridge
  • Private bathroom
  • Television
  • Garden
  • Terrace
The price is AU$69
includes taxes & fees
1 Jan - 2 Jan 2025

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Comfort Room

Comfort Room

Comfort Room

Highlights

Air conditioning
Fridge
Plasma TV
Premium bedding
Blackout curtains
Private bathroom
Free bottled water
Cable channels
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds

Double Room, 2 Double Beds

Highlights

Air conditioning
Fridge
Plasma TV
Premium bedding
Blackout curtains
Private bathroom
Free bottled water
Cable channels
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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Free parking
Free WiFi
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8.4 out of 10, Very good, (390)
The price is AU$69
includes taxes & fees
25 Dec - 26 Dec
Hotel Palace Inn
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About the area

Map
Boulevard Belisario Dominguez No. 4389, Fraccionamiento La Gloria, Tuxtla Gutierrez, CHIS, 29054

What's nearby

  • Plaza Ambar - 3 min walk
  • Plaza Crystal Shopping Mall - 4 min drive
  • Joyyo Mayu Park - 4 min drive
  • Plaza las Americas Shopping Mall - 4 min drive
  • Marimba Park - 6 min drive

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 60 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪Pozoleria las Jicaritas - ‬1 min walk
  • ‪La Isla Tacos de Picaña & Sirloin - ‬4 min walk
  • ‪Café San Carlos - ‬4 min walk
  • ‪Domino's Pizza - ‬7 min walk
  • ‪Oriental Wok, Plaza Ambar - ‬7 min walk

About this property

Hotel Palapa Palace

Enjoy your visit to Tuxtla Gutierrez with a stay at Hotel Palapa Palace. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant. Other features include a terrace and a garden.

Languages

English, Spanish

At a glance

Hotel size

  • 82 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 1:00 PM; check-in end time: 6:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 1 PM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets stay for free (dogs only, 1 total, up to 8 kg per pet)
  • Service animals welcome
  • Specific rooms only*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, uncovered on-site self-parking
  • Wheelchair-accessible parking on site

Off-site

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 7:00 AM–noon on weekdays and 8:00 AM–noon on weekends
  • Restaurant
  • Room service (limited hours)
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Free newspapers in reception
  • Luggage storage
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Handrails in stairwells
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Be entertained

  • Plasma television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Blackout curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 130 to 250 for adults and MXN 130 to 250 for children
  • Local area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 500 per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 PM

Policies

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Palapa Palace
Hotel Palapa Palace Tuxtla Gutierrez
Palapa Palace
Palapa Palace Tuxtla Gutierrez
Palapa Palace Tuxtla Gutierrez, Mexico - Chiapas
Hotel Palapa Palace Hotel
Hotel Palapa Palace Tuxtla Gutierrez
Hotel Palapa Palace Hotel Tuxtla Gutierrez

Frequently asked questions

Does Hotel Palapa Palace offer free cancellation for a full refund?
Yes, Hotel Palapa Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Palapa Palace?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 9:00 PM.
Are pets allowed at Hotel Palapa Palace?
Yes, dogs stay for free, with a limit of 1 total and maximum weight of 8 kg per pet. A deposit of MXN 500 per stay is required. Service animals are exempt from fees.
Is parking offered on site at Hotel Palapa Palace?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Palapa Palace?
Check-in start time: 1:00 PM; check-in end time: 6:00 PM. Check-out time is 1 PM. Late check-out is available for a charge (subject to availability).
What is there to do at Hotel Palapa Palace and nearby?
Hotel Palapa Palace has an outdoor pool and a garden.
Are there restaurants at or near Hotel Palapa Palace?
Yes, there's an on-site restaurant.
What's the area around Hotel Palapa Palace like?
Hotel Palapa Palace is located a short 3-minute walk from Plaza Ambar.

Hotel Palapa Palace Reviews

Reviews

8.4

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Mario, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Todo perfecto!!
Ciro, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Aldrin de jesus, 9-night trip
Verified Expedia guest review

10/10 Exceptional

Raul, 1-night trip
Verified Expedia guest review

8/10 Very good

Nice place
Good in general
SALOMON, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

Great food in hotel restaurant, they arranged for taxis and tours. Right across the street from large Bodega.
1-night trip
Verified Expedia guest review

10/10 Exceptional

Jose, 1-night trip
Verified Hotels.com guest review

6/10 Good

Lo que no me gusto es la conexion de internet, que tienen que dar un codigo y todos los dias hay que irlo a pedir a recepcion.
adriana, 7-night business trip
Verified Expedia guest review

4/10 Fair

le falta mucho, muy diferente a las fotos
JOSE, 1-night family trip
Verified Expedia guest review

6/10 Good

Dinorah, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Me agrada Pero hay bichos
Leon, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Francisco de Jesus, 2-night trip
Verified Hotels.com guest review

6/10 Good

No pudimos tener una estancia placentera como en otras ocaciones, ya que habian muchas personas adultas en su mayoria varones consumiendo alcohol dentro de la alberca durante la tarde y noche, ademas de escandalo que hicieron y no dejaban dormir en la madrugada, eso hizo que no descansaramos bien, ademas ibamos con adultos mayores y niños. Esa parte deberian de cuidarla más.
Miriam Lesly, 1-night family trip
Verified Expedia guest review

8/10 Very good

Estuvo bien lo único que nonos dieron toalla
1-night family trip
Verified Hotels.com guest review

6/10 Good

Mario alberto, 1-night trip
Verified Expedia guest review

10/10 Exceptional

OCTAVIO, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Raul, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

.
José Alfredo, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Dinorah, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Muy bien
Charlie, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Noe david, 1-night trip
Verified Expedia guest review

2/10 Poor

Se fue la luz, no servía nada y tampoco había agua.
Francisco, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Mejor de lo esperado. excelente relación de costo/servicio
Arturo, 1-night romance trip
Verified Expedia guest review