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All properties in Zapopan, Jalisco, Mexico

Hard Rock Hotel Guadalajara

4-star hotel with full-service spa, connected to the convention center, near Plaza Galerias Guadalajara Shopping Center

  • Free WiFi
From
A$136

Image gallery

  • Infinity Pool
  • Infinity Pool
  • Infinity Pool
  • Bathroom
  • Infinity Pool
Infinity Pool. Image 1 of 26.
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8.6.Fabulous.
  • Everything was good but the food was horrible.

    Apr. 2, 2021

  • the hotel was very nice from the lobby to the room. the food in the restaurant (Agathas)…

    Mar. 20, 2021

See all 726 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Protective clothing is available for guests
  • Masks are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Safe
Quiet
Convenient
Dining options
Easy parking
  • Free WiFi
  • Parking available
  • Pool
  • Airport transfer
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 348 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Garden
  • Terrace

What’s around

  • La Minerva - 37 min walk
  • Expo Guadalajara - 2.4 mi / 3.8 km
  • University of Guadalajara Assembly Hall - 4 mi / 6.5 km
  • Guadalajara Country Club - 4.3 mi / 7 km
  • Guadalajara Cathedral - 4.6 mi / 7.3 km
  • Hospicio Cabanas - 5.9 mi / 9.5 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Room
  • Deluxe Room, 2 Queen Beds
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Queen Beds, Hot Tub
  • Deluxe Room, 1 King Bed, Hot Tub
  • Deluxe Room, 2 Queen Beds (Rock Royalty)
  • Deluxe Room, 1 King Bed (Rock Royalty)

Location

  • La Minerva - 37 min walk
  • Expo Guadalajara - 2.4 mi / 3.8 km
  • University of Guadalajara Assembly Hall - 4 mi / 6.5 km

What’s around

Landmarks

  • La Minerva - 37 min walk
  • Expo Guadalajara - 2.4 mi / 3.8 km
  • University of Guadalajara Assembly Hall - 4 mi / 6.5 km
  • Guadalajara Country Club - 4.3 mi / 7 km
  • Guadalajara Cathedral - 4.6 mi / 7.3 km
  • Hospicio Cabanas - 5.9 mi / 9.5 km
  • Jalisco Stadium - 7 mi / 11.3 km
  • Basilica de Zapopan - 9 mi / 14.4 km
  • Telmex Auditorium - 10.9 mi / 17.5 km

Getting around

  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 35 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 348 rooms
  • This hotel is arranged over 30 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only)*
  • Specific rooms only, restrictions apply*
  • 1 per room (up to 50 lbs)
  • Pets must be supervised
  • Food and water bowls and litter boxes available

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite self parking (MXN 60 per day)
  • Covered onsite valet parking (MXN 60 per day; includes in/out privileges)
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service

Things to do

  • Outdoor pool
  • Pool sunloungers
  • Fitness facilities
  • Full-service spa
  • Pool umbrellas

Working away

  • Business centre
  • Conference space
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Year Built – 2018
  • Lift
  • Rooftop terrace
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Turndown service

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • 49-inch Smart TV
  • Netflix
  • Pay movies
  • Cable TV channels
  • MP3 docking station

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Rock Spa®. Services include sports massages and Swedish massages. The spa is equipped with a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Dining

Sessions - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Small print

Also known as

  • Hard Rock Hotel Guadalajara Zapopan
  • Hard Rock Guadalajara Zapopan
  • Hard Rock Hotel Guadalajara Hotel
  • Hard Rock Hotel Guadalajara Zapopan
  • Hard Rock Hotel Guadalajara Hotel Zapopan
  • Hard Rock Guadalajara Zapopan
  • Hotel Hard Rock Hotel Guadalajara Zapopan
  • Zapopan Hard Rock Hotel Guadalajara Hotel
  • Hard Rock Guadalajara
  • Hotel Hard Rock Hotel Guadalajara
  • Hard Rock Guadalajara Zapopan

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-in between 5:00 AM and 3:00 PM can be arranged for an extra charge (amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs MXN 60 per day

Covered valet parking costs MXN 60 per day with in/out privileges

Buffet breakfast is offered for an extra charge of MXN 240 for adults and MXN 120 for children (approximately)

Pets are allowed for an extra charge of MXN 1500 per pet, per day

Service animals exempt from fees

Airport shuttle service is offered for an extra charge of MXN 330 per vehicle (one-way)

Airport shuttle service for children up to age 18 costs MXN 0 (one-way)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Pool access available from 9:00 AM to 6:00 PM.

Guests under 12 years old are not allowed in the spa.

Parking height restrictions apply.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Pet deposit: MXN 2000 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hard Rock Hotel Guadalajara does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs MXN 60 per day. Valet parking costs MXN 60 per day.
  • Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 6:00 PM.
  • Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 50 lbs per pet. There's a charge of MXN 1500 per pet, per day, and there's also a deposit of MXN 2000 per stay. Service animals are exempt from fees. Food and water bowls and litter boxes are available.
  • You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Yes, Sessions offers international cuisine. Nearby restaurants include Hermanas Coraje (11-min walk).
  • Yes, an airport shuttle is available. The charge is MXN 330 per vehicle one-way.
  • No, this hotel doesn't have a casino, but Majestic Casino (5-min drive) is nearby.
  • Hard Rock Hotel Guadalajara has 2 bars, a spa, and an outdoor pool, as well as a fitness center and a garden.
8.6.Fabulous.
  • 8.0.Very good

    Great

    It was a very fun and amazing trip the people and the bartenders were very nice, friendly and respectful.

    EDWIN, 8 night trip, Mar. 13, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Two night stay.

    Went to Guadalajara to get our car serviced. Hotel was in the ideal location. Very comfortable and really quoet in the room.

    Michael, 1 night trip, Mar. 11, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Great staff

    Staff is absolutely great and very welcoming. Being an American- I was concerned with the limited Spanish knowledge I had. That wasn’t an issue at all- as many (if not all) spoke enough English to make my trip run smooth. Only downfall I had was it’s built next to a train thats runs super early in the morning and is super loud (as I am a light sleeper).

    Marc, 2 night trip with friends, Feb. 28, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    I liked the pool area, but not the fact that they closed @7pm.

    Paz, 2 night family trip, Jan. 2, 2021

    Verified Expedia guest review

  • 2.0.Poor

    Room bathroom was too small toilet room and shower. A/c was to loud

    2 night trip with friends, Dec. 11, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Gracias Personal del Hard Rock!

    We had a wonderful experience and all staff members were exceptional. My husband had eye surgery while in Guadalajara and we stayed at the Hard Rock post surgery and recovery. The staff was amazing and they even sent a "feel better" cookie to our room. I travel to Guadalajara quite often and I have to say, our stay at the Hard Rock has probably been one of the best hotel experiences while in the city.

    Blanca, 2 night family trip, Nov. 25, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    todo estuvo excelente!

    Marcos, 1 night business trip, Nov. 19, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very clean and friendly hotel staff. Room service was hit or miss. We found that their breakfast was the best. Their pool is beautiful. Would stay here again.

    Courtney, 4 night trip with friends, Nov. 12, 2020

    Verified Orbitz guest review

  • 10.0.Exceptional

    Excelente todo definitivamente mi lugar favorito para quedarme en Guadalajara

    2 night trip, Nov. 1, 2020

    Verified Expedia guest review

  • 6.0.Good

    Not what it used to be

    Not great service or

    1 night trip, Oct. 26, 2020

    Verified Hotels.com guest review

See all 726 reviews