Destination
Guests
All properties in Puerto Vallarta, Puerto Vallarta, Jalisco, Mexico
All inclusive

Sheraton Buganvilias Resort - All Inclusive

All-inclusive property with full-service spa, connected to the convention center, near Malecon

  • Free buffet breakfast
From
A$325

Image gallery

  • Pool
  • Pool
  • Beach
  • Beach
  • Pool
Pool. Image 1 of 127.
1 / 127Pool
8.4.Very good.
  • The grounds were gorgeous! The staff was wonderful and gave great service! The food…

    Jan. 8, 2021

  • Great location, warmest pool water I've ever been in, very friendly staff, very clean.…

    Jan. 8, 2021

See all 216 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Safe
Convenient
Shopping
Dining options
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 473 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools

Feel at home

  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
  • Private bathroom
  • Premium TV channels

What’s around

  • In South Hotel Zone
  • Malecon - 18 min walk
  • Playa de los Muertos - 34 min walk
  • Cruise Ship Terminal - 44 min walk
  • Olas Altas Street - 34 min walk
  • Playa Las Glorias - 3 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Garden View
  • Deluxe Ocean View
  • Club Room
  • Grand Room

Location

  • In South Hotel Zone
  • Malecon - 18 min walk
  • Playa de los Muertos - 34 min walk

What’s around

Landmarks

  • In South Hotel Zone
  • Malecon - 18 min walk
  • Playa de los Muertos - 34 min walk
  • Cruise Ship Terminal - 44 min walk
  • Olas Altas Street - 34 min walk
  • Playa Las Glorias - 3 min walk
  • Camarones Beach - 9 min walk
  • Teatro Vallarta - 11 min walk
  • Caballito - 22 min walk
  • Plaza Caracol - 24 min walk
  • Los Arcos Amphitheater - 25 min walk

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 22 min drive

At a glance

Size

  • 473 rooms
  • Arranged over 13 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*
  • Children's club*

Pets

  • Pets allowed (dogs only)*
  • 1 per room (up to 40 lbs)

Internet

  • WiFi in public areas*
  • WiFi in rooms*

Parking

  • Secured onsite extended parking (fees apply)

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the property

Taking the kids?

  • Children's club (surcharge)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)

Food and drink

  • Free buffet breakfast daily
  • 2 restaurants
  • 2 bars/lounges
  • Swim-up bar
  • Poolside bar
  • 24-hour room service

Things to do

  • Beach sunloungers
  • Beach umbrellas
  • Number of outdoor pools - 2
  • Swim-up bar
  • Fitness facilities
  • Outdoor tennis courts - 4
  • Full-service spa
  • Spa tub
  • Fitness classes on site
  • Tennis lessons on site
  • Yoga classes/instruction on site
  • Beach towels
  • Pool sunloungers
  • Health club
  • Sauna
  • Pool umbrellas

Working away

  • Business centre
  • Conference space
  • Conference space size (feet) - 16146
  • Conference space size (meters) - 1500
  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers - 6
  • Year Built – 1980
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Sleep Number by Select Comfort mattress

Things to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Premium TV channels

Stay connected

  • WiFi (surcharge)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Not included
  • Airport transfers
  • Gratuities

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, Spa Buganvilias. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a spa tub.

Guests under 12 years old are not allowed in the spa.

Dining

La Villita - Overlooking the ocean and garden, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Las Gaviotas - This restaurant specializes in Mexican cuisine and serves dinner only.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Outdoor tennis courts -
  • Sauna
  • Spa tub
  • Fitness classes on site
  • Tennis lessons on site
  • Yoga classes/instruction on site

Small print

Also known as

  • Sheraton Buganvilias Resort All Inclusive Puerto Vallarta
  • Sheraton Buganvilias Resort All Inclusive
  • Sheraton Buganvilias All Inclusive Puerto Vallarta
  • Sheraton Buganvilias All Inclusive
  • Sheraton Buganvilias Inclusiv
  • Sheraton Buganvilias Resort - All Inclusive Puerto Vallarta

Optional extras

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 23.80 per pet, per day

WiFi is available in guestrooms for USD 15 per night (rates may vary)

WiFi is available in public areas for USD 15 per night (rates may vary)

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 12 years old are not allowed in the spa.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Deposit: USD 13853 per accommodation, per stay (for stays between 24 December - 01 January)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Sheraton Buganvilias Resort - All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there are 2 outdoor pools.
  • Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 40 lbs per pet. There's a charge of USD 23.80 per pet, per day.
  • You can check in from 3:00 PM - anytime. Check-out time is noon.
  • Yes, there are 2 onsite restaurants, featuring alfresco dining, Mexican cuisine, and garden views. Nearby restaurants include El patron (5-min walk), Kashi Sushi (6-min walk), and Elbarracuda (8-min walk).
  • No, this property doesn't have a casino, but Vallarta Casino (6-min drive) is nearby.
  • Have fun with onsite activities such as volleyball, and improve your game on the tennis courts. Additional recreation onsite includes aerobics and yoga. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 2 outdoor swimming pools. Sheraton Buganvilias Resort - All Inclusive also has 2 bars and a sauna, as well as a health club and a garden.
8.4.Very good.
  • 10.0.Exceptional

    Great service and food. Very clean rooms and lots of options

    Kevin, 5 night family trip, Dec. 18, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Service was great. Wish bar was open longer as they closed pretty early

    4 night trip with friends, Dec. 17, 2020

    Verified Expedia guest review

  • 8.0.Very good

    El hotel es muy bonito y muy bien mantenido, el area de albercas esta impecable y la habitación también, en general instalaciones modernas y de buen gusto. los alimentos son de muy buena calidad aún en plan todo incluido. la playa tiene muchas rocas y piedras por lo que no es ideal para nadar, Todo en general es bueno, lo que no nos gusto es la procuración de higiene de los restaurantes y meseros en general; los menús son físicos, solo hay gel antibacterial en la entrada del restaurante asi que los comensales no se pueden aplicar fácilmente si no traen el suyo, los meseros no tienen una estación de gel o lavado para ellos y estan recogiendo platos de otra gente constantemente el cubrebocas y luego sirviendote a ti, tocan tu servilleta para ponértela, los vasos a veces los toman de la parte superior al servírtelos etc. y nunca los vimos ponerse gel o lavarse las manos, malas prácticas para estos tiempos. el trato es bueno aunque no ofrecen internet abierto gratuito y a la llegada te quieren vender tiempo compartido y membresías. todas las habitaciones ven al mar asi que no pagues extra por ello ( también te lo tratan de vender)

    Gonzalo, 3 night family trip, Nov. 25, 2020

    Verified Expedia guest review

  • 8.0.Very good

    It was a nice resort just nothing to do. There was a show one night out of 6 for maybe 45 minutes. Staff said they don’t know when there is a show till they show up. So just a little boring. We ended up spending most of the time outside the resort even though we paid for the all inclusive.

    6 night romance trip, Nov. 21, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Amazing

    Jesus, 1 night family trip, Nov. 17, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Every employee at this resort went above and beyond their needs to make sure everything was accommodated for my vacation

    Frank, 5 night family trip, Nov. 16, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Focus on cleanliness and covid safety was excellent, and the quality of all-inclusive amenities were beyond what we imagined. The staff were very helpful and always attentive.

    2 night romance trip, Nov. 13, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Would stay here again and would recommend to everyone going to PV. Great time, great staff, great location!

    Blaine, 5 night romance trip, Oct. 25, 2020

    Verified Expedia guest review

  • 6.0.Good

    The room was very clean with a great view. Nice and cool in your room but anywhere else in the hotel is a steam bath. The food at the restaurants was very disappointing and the service was hit & miss. The hostess Mayra was very charming. Pool was great along with the beach water was crystal clear. Valet and cleaning staff were awesome and check in and check out was quick and easy.

    Andrew, 4 night trip, Oct. 21, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Beautiful location & hotel - staff a little pushy

    Because this hotel has a time share attached to it, when you first arrive they push the timeshare. They even tried to hold our luggage until we sat down and talked to them. We said Not Interested and took our own luggage to the room. Once that was done, no issues anymore. You must Just Say No ! Otherwise everything was very nice. Check the evening dinner schedule with the concierge to know what the specialty restaurant is serving each evening - it changes. One night Italian, the next Seafood... Also, as a Bonvoy member I get free internet in the room but they tried to charge me, saying that offer was only good if I booked direct with them (not thru hotels.com) I pushed the issue and they finally gave it to me. We went All Inclusive, but not sure it is worth it because we ate offsite many nights and food and drink are so cheap that next time we will not do All Inclusive.

    Kimberly, 5 night trip, Oct. 16, 2020

    Verified Hotels.com guest review

See all 216 reviews