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All properties in Puerto Vallarta, Puerto Vallarta, Jalisco, Mexico

Hotel Mousai Puerto Vallarta

Adults-only beachfront resort with spa, near Garza Blanca Beach

  • Free WiFi and free parking
From
A$622

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Hotel Mousai Puerto Vallarta. Image 1 of 156.
1 / 156Hotel Mousai Puerto Vallarta
Carretera a Barra de Navidad Km. 7.5, Puerto Vallarta, 48390, JAL, Mexico
9.6.Exceptional.
  • This may have been the best place we've ever stayed! The room was unbelievable! It was…

    Oct. 17, 2021

  • Everyone from Ernesto (our butler) to the service of Gabriel and Mateo was first rate!…

    Oct. 8, 2021

See all 263 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Safe
Quiet
Dining options
Convenient
Transport options
  • Free WiFi
  • Free parking
  • Pool
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 72 guestrooms
  • Daily housekeeping
  • On the beach
  • Restaurant and 3 bars/lounges
  • Full-service spa
  • 1 outdoor pool

What’s around

  • In South Shore Hotel Area
  • Garza Blanca Beach - 1 min walk
  • Playa Gemelas - 9 min walk
  • Los Arcos - 36 min walk
  • Playa Mismaloya - 2.7 mi / 4.4 km
  • Vallarta Zoo - 3.4 mi / 5.4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Mousai Suite North
  • Ultra Mousai Suite North
  • Mousai Corner Suite North
  • Ultra Mousai Corner Suite North
  • 1 Bedroom Penthouse North
  • Mousai Suite Two Double Beds North
  • Mousai Suite South
  • Mousai Suite Two Double Beds South
  • Mousai Corner Suite South
  • Ultra Mousai Suite South
  • Ultra Mousai Corner Suite South
  • 1 Bedroom Penthouse South
  • 2 Bedroom Penthouse South
  • 2 Bedroom Mousai Suite South
  • 2 Bedroom Ultra Mousai Suite South

What’s around

Landmarks

  • In South Shore Hotel Area
  • Garza Blanca Beach - 1 min walk
  • Playa Gemelas - 9 min walk
  • Los Arcos - 36 min walk
  • Playa Mismaloya - 2.7 mi / 4.4 km
  • Vallarta Zoo - 3.4 mi / 5.4 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 17 min drive
map
See on map
Carretera a Barra de Navidad Km. 7.5, Puerto Vallarta, 48390, JAL, Mexico

At a glance

Hotel size

  • This hotel has 72 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time 4 PM-11:30 PM
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Other information

  • Caters to adults only
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • 3 bars/lounges
  • Restaurant
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service

Things to do

  • Beach sunloungers
  • Beach umbrellas
  • Number of outdoor pools - 1
  • Pool sunloungers
  • Fitness facilities
  • Outdoor tennis courts - 1
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Kayaking on site
  • Racquetball/squash on site
  • Yoga classes/instruction on site
  • Golf lessons available nearby
  • Golfing nearby
  • Beach towels
  • Pool umbrellas
  • Tennis on site
  • Steam room
  • Sauna

Working away

  • Number of meeting rooms - 1
  • Conference space
  • Conference space size (feet) - 2808
  • Conference space size (meters) - 261
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers - 1
  • Year Built – 2014
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Things to enjoy

  • Private spa tub
  • Individually decorated
  • Individually furnished
  • Number of living rooms
  • Separate sitting area

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 55-inch flat-screen TV
  • Pay movies
  • Satellite TV channels
  • IPod docking station
  • DVD player

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

All inclusive

All-inclusive room rates at Hotel Mousai Puerto Vallarta are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
  • All buffet and à la carte meals, snacks, and select beverages included
  • 24-hour room service (limited menu)
  • In-room minibar (some restrictions)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities
  • Kayaking
  • Snorkeling

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Cooking
  • Language
  • Yoga

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances

Not included
  • Surcharge for premium food items
  • Premium/non-domestic alcoholic beverages
  • Premium food items
  • Spa/beauty facilities and services

Spa

Spa Imagine has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Hiroshi - Overlooking the ocean, this restaurant specializes in Japanese cuisine and serves dinner only.

The Terrace - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

BOCADOS STK -Garza Blanca - This steakhouse specializes in international cuisine and serves breakfast and dinner. Open select days.

The Rooftop - This poolside rooftop bar specializes in international cuisine and serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

Blanca Blue -Garza Blanca - This beachfront family restaurant specializes in Mexican cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis courts -
  • Sauna
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Kayaking on site
  • Racquetball/squash on site
  • Yoga classes/instruction on site

Nearby

  • Golf lessons available nearby
  • Golfing nearby

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Optional extras

  • Breakfast costs between USD 550 and USD 950 per person (approximately)

Pool, spa & gym (if applicable)Pay at property

  • Guests under 18 years old are not allowed in the spa
  • Guests under 18 years old are not allowed in the fitness facility
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector and a security system on site.

This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash.

Also known as

  • Hotel Mousai Puerto Vallarta
  • Hotel Mousai Puerto Vallarta Resort
  • Hotel Mousai Puerto Vallarta Puerto Vallarta
  • Hotel Mousai Puerto Vallarta Resort Puerto Vallarta
  • Hotel Mousai
  • Mousai Puerto Vallarta
  • Mousai
  • Hotel Mousai Puerto Vallarta Puerto Vallarta
  • Mousai Puerto Vallarta Puerto Vallarta
  • Hotel Mousai Puerto Vallarta Puerto Vallarta
  • Mousai Puerto Vallarta Puerto Vallarta
  • Mousai Puerto Vallarta Resort

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hotel Mousai Puerto Vallarta does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 4 PM - 11:30 PM. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
  • Yes, Hiroshi offers alfresco dining, Japanese cuisine, and ocean views. Nearby restaurants include Hiroshi (7-min walk), Taste Restaurant at Casa Cupula (4 mi), and Tacos Revolución (4.1 mi).
  • No, this resort doesn't have a casino, but Vallarta Casino (14-min drive) is nearby.
  • Have fun with onsite activities such as kayaking, and improve your game on the tennis courts. Additional recreation onsite includes aerobics , racquetball/squash, and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel Mousai Puerto Vallarta also has 3 bars and a sauna, as well as a steam room and a garden.
9.6.Exceptional.
  • 10.0.Exceptional

    The Hotel Mousai is an absolutely beautiful property. We were more than overjoyed with all the facilities. We had upgraded to the Ultra Corner Suite prior to our arrival. Upon arrival they informed us that an error had been made and a Corner Suite was currently unavailable until the following day. The put us in a Ultra Suite for one night and gave us a Ultra Corner Suite the following day. They refunded us for the total amount of the upgrade for the full week since they were not able to accommodate us for the one night. This service went more than above what was needed in our mind. If you have never had the opportunity to stay in a room with a butler I would highly recommend this option. Our butler was Carlos Ramos and he excelled in every detail in make our stay as enjoyable as possible. He even went out and purchased flowers and a birthday cake and decorated our suite on my birthday. Of course we paid for this but he took care of every detail to make it a surprise for my special day. Carlos arranged for all of our activities daily and our reservations for our dinners. All the restaurants were amazing in food quality and presentation. Our favorite restaurants were Blanca Blue for dinner and the Terrace for breakfast. My only negative for the resort is we paid for the All Inclusive package and were charged a corkage fee for the wines I personally brought to enjoy with our dinners. This is not a good practice considering I could drink as much of their wine as I wanted free

    Shawn, 6 night romance trip, Aug. 21, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Room service is amazing

    3 night romance trip, Aug. 11, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    All amazing.

    Helen, 5 night trip, Aug. 8, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    This is the best hotel in Puerto Vallarta. The staff is amazing and the views are to die for. We have met some awesome people while visiting this hotel.

    7 night romance trip, Aug. 7, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Everything was great except for the front desk attendant running my card for the $500 incidental fee without authorization or even an explanation within seconds of our arrival. It was rude and presumptuous.

    4 night trip with friends, Aug. 5, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    This place superseded our expectations in so many ways. The food was delicious. The service was impeccable. The room and facilities were beyond what we expected. I'm so pleased with my experience here and definitely look forward to coming back. Special thank you to our personal butler, Eduardo! This guy went above and beyond to help us out - so happy with my stay here.

    4 night romance trip, Jul. 26, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    I really enjoyed the amazing view overlooking the ocean and also the hot tub

    3 night romance trip, Jul. 23, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Always an excellent experience at Mousai.

    1 night romance trip, Jul. 14, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Great place to relax . Best place I have been yet that caters to you 24/7

    5 night romance trip, Jul. 12, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Amazing hotel to stay at. Very cool vibes here. I loved the Buddha statues everywhere too. Love this place, and we cant wait to go back.

    4 night romance trip, Jul. 12, 2021

    Verified Expedia guest review

See all 263 reviews