Costa Sur Resort & Spa

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Overview of Costa Sur Resort & Spa

Costa Sur Resort & Spa

3.5 star property
3.5-star beachfront aparthotel with spa, near Playa de los Muertos

8.0/10 Very good

981 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Kitchenette
Map
Carretera a Barra de Navidad km 4.5, Puerto Vallarta, 48310
Main amenities
  • 205 smoke-free apartments
  • Daily housekeeping
  • On a private beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Fitness center
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Pool bar
Feel at home
  • Free cribs/infant beds
  • Kitchenette
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest stays
  • Sheets and towels washed at 60°C

Choose dates to view prices

About this area

What's nearby

  • In South Shore Hotel Area
  • Playa de los Muertos - 37 min walk
  • Playa Gemelas - 8 min drive
  • Los Muertos Pier - 11 min drive
  • Malecon - 15 min drive
  • Playa Mismaloya - 16 min drive
  • Cruise Ship Terminal - 30 min drive
  • Bay of Banderas - 45 min drive
  • Nayar Vidanta Golf - 50 min drive
  • Nuevo Vallarta Beach - 52 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 40 min drive
  • Airport shuttle (surcharge)

About this property

Costa Sur Resort & Spa

Putting you within a 10-minute drive of Playa de los Muertos, Costa Sur Resort & Spa offers a private beach where you can enjoy beach umbrellas, volleyball, and sun loungers. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and Ayurvedic treatments. La Cascada Restaurant, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. 2 bars/lounges and a poolside bar are other highlights, and apartments offer up nice touches like iPod docks, rainfall showerheads, and memory foam beds with down comforters. The comfortable beds and access to public transport get great marks from fellow travelers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Property is kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 3 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Property amenities

Beach

  • Private beach
  • Beach towels
  • Beach sun loungers
  • Beach umbrellas

Pool/Spa

  • 2 outdoor pools
  • Umbrellas
  • Sun loungers
  • Full-service spa
  • Spa open daily
  • Massages
  • Spa treatment rooms
  • Swedish massages
  • Hot stone massages
  • 3 treatment rooms
  • Body wraps
  • Ayurvedic treatments
  • Deep-tissue massages
  • Couples treatment room(s)
  • Aromatherapy
  • Body scrubs
  • Manicures and pedicures
  • Body treatments

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • On site car rental

Family friendly

  • Free crib/infant bed

Restaurants on site

  • La Cascada Restaurant
  • Barefoot Bar
  • Seahorse bar and grill

Kitchenette

  • Refrigerator
  • Stovetop
  • Microwave
  • Coffee/tea maker
  • Cookware/dishes/utensils

Dining

  • Full breakfast available for a fee daily 8:00 AM–noon: MXN 200 for adults and MXN 120 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • Snack bar/deli
  • Couples dining
  • Room service available

Bedrooms

  • Down comforter
  • Memory foam mattress
  • Bed sheets provided
  • Rollaway/extra beds: MXN 400.0 per night

Bathrooms

  • Shower
  • Rainfall showerhead
  • Towels provided
  • Hair dryer
  • Free toiletries

Living spaces

  • Library
  • Sitting area

Entertainment

  • 42-inch LCD TV with cable service
  • TV in a common area
  • iPod docking station

Outdoor areas

  • Terrace
  • Balcony or patio
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Computer station

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Elevator
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk

Location highlights

  • Near the ocean
  • On the waterfront
  • Near the boardwalk
  • In the city center
  • In the entertainment district
  • Near a hospital
  • Near a zoo

Things to do

  • Fitness center
  • Scuba diving on site
  • Beach volleyball on site
  • Kayaking on site
  • Snorkeling on site
  • Volleyball on site
  • Water skiing nearby
  • Golf nearby
  • Segway rentals/tours nearby
  • Golf lessons nearby
  • Skydiving nearby
  • Whale watching nearby
  • Ziplining nearby
  • Sailing nearby
  • Hiking/biking trails nearby

Safety features

  • Fire extinguisher
  • Smoke detector

General

  • 205 rooms
  • 14 floors
  • 2 buildings
  • Built in 1983
  • Romance packages available

Special features

Spa

Costa Sur Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily.

Dining

La Cascada Restaurant - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Barefoot Bar - This cocktail bar is located by the pool and specializes in international cuisine. Guests can enjoy alfresco dining (weather permitting). Open daily.
Seahorse bar and grill - Overlooking the ocean and pool, this tapas bar specializes in seafood and serves lunch only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Administrative fee: MXN 100 per accommodation, per stay

Optional extras

  • Full breakfast is offered for an extra charge of MXN 200 for adults and MXN 120 for children (approximately)
  • Airport shuttle service is offered for an extra charge of MXN 350 per person (one-way)

Children & extra beds

  • Rollaway beds are available for MXN 400.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

Policies

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Costa Sur
Costa Sur Puerto Vallarta
Costa Sur Resort
Costa Sur Resort Puerto Vallarta
Sur Resort
Playa Del Sol Costa Sur
Costa Sur Hotel Puerto Vallarta
Costa Sur Resort And Spa

Frequently asked questions

Overall score and ratings

8.0

Very good

8.5/10

Cleanliness

8.7/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

8/10 Very good

Served its Purpose - Place to stay and feel safe
Our stay at this hotel was good. I planned this trip with intentions of exploring Puerto Vallarta and not being in the hotel all day. With that said, the hotel served the main purpose; we had a safe place to stay, shower, eat and get ready for what was next. People working in the hotel were courteous. It has a restaurant that we used mostly to have breakfast (no near places to eat). The breakfast was good. It was a good experience.
Adrian, 7-night family trip
Verified Hotels.com guest review

6/10 Good

Rooms are very spacious with great views however it advertises kids activities and club which is not accurate, the main reason we chose this hotel was for out little one to enjoy this amenity and was told at arrival that they do not have this available, also service at the beach area is very poor
3-night family trip
Verified Hotels.com guest review

6/10 Good

First let me say that the staff is great. The food and drinks are also great. The view is great. Right on the ocean. The price is very reasonable. But this property is dated and in need of a remodel. We stayed here 20 years ago and not much has been done to upgrade the rooms. For example, we were on the 8th floor and the elevator was not working all the time. That's a pretty steep hike. Also, they hosted a wedding party that had a rock and roll band playing until 1:00 AM Overall, we probably won't go back.
Craig, 8-night romance trip
Verified Orbitz guest review

6/10 Good

Rooms with double beds in first tower needs updating , shower has weak water flow in 13th floor, our first room on 7th floor ,refrigerator does not close . Beds are comfortable. It is better to stay at 2nd tower has one bedroom units ,but no key card , has regular keys . Pool and beach area is nice, food is excellent .
Aurora, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Every room faces the ocean
Larry, 7-night trip
Verified Expedia guest review

4/10 Fair

The rooms were nice and maids did a good job. The food was not good, average at best. The beach chairs were ALL damaged but is all there was. The beach itself is all rocks and very painful to walk on; should be groomed. The elevators only hold 4 people and pretty tight at that...they are old. The pool water is too warm. The place needs a good renovation.
Martin, 9-night business trip
Verified Expedia guest review

10/10 Exceptional

Eric, 7-night trip
Verified Expedia guest review

8/10 Very good

Great lagoon for snorkeling as it was sheltered from the surf. Not much of a beach though. Lots of noise from the nearby highway 200.
Perry, 14-night family trip
Verified Hotels.com guest review

8/10 Very good

The ubication is great
Maria Guadalupe Romo, 3-night family trip
Verified Expedia guest review

8/10 Very good

Sunsets and whales outside the windows.
The hotel is situated in a fantastic location on Banderas Bay. From your balcony you can catch whales, porpoises,stingrays and sea turtles as well as various fishing boats passing by. Last but least are the incredible sunsets that form in perfect view. The hotel staff is mostly friendly….the restaurant waiters could improve their service efficiency, the biggest problem we found while staying there. The rest of the staff, including the wait staff at the pool bar were terrific. One other area that can be considered a negative: the hotel’s proximity to the highway and the speed bumps in front. Both these elements frequently generate a lot of noise, especially from trucks hard braking or using their engine brakes to deal with the speed bumps. These sounds really carry, especially during the night. Anyway, we enjoyed our month here, seeing the whales in the bay, swimming with the fishes in the little lagoon formed by the breaker wall and enjoying a beautiful sunset every evening.
Small beach and sheltered lagoon ideal for snorkeling and swimming with     the fishes.
Typical sunset at the Costa Sur
george, 28-night trip
Verified Hotels.com guest review