SQ HANG GAI HOTEL & SPA, Hanoi: Reviews & Hotel Deals

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Luxury hotel with spa, near Hoan Kiem Lake

Dates

December 2024

24

January 2025

Outdoor pool, open 6 AM to 10 PM, pool loungers

Overview
Rooms
Location
Policies

Very good

Popular amenities

Airport transfer

Bar

Pool

Gym

Spa

Laundry facilities

Main amenities (12)

Daily housekeeping
Restaurants and bar/lounge
Full-service spa
Outdoor pool
Free babysitting
Free supervised childcare
Fitness centre
Sauna
Steam room
Room service
Massage/treatment rooms
Airport shuttle

For families (6)

Children stay free
Babysitting (free)
Fridge
Television
Terrace
Daily housekeeping

Room options

All rooms

1 bed

2 beds

3+ beds

Showing 5 of 5 rooms

Suite, Balcony, City View

Highlights

Furnished balcony

Soundproofed

Air conditioning

Free cots/infant beds

Fridge

LED TV

Separate bedroom

Premium bedding

55 sq m
City view
Sleeps 3
1 Queen Bed

Luxury Double or Twin Room, 1 Bedroom, City View

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Fridge

LED TV

Down duvet

Premium bedding

Separate bedroom

35 sq m
City view
Sleeps 3
1 Queen Bed OR 2 Large Single Beds

Executive Double or Twin Room, City View

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Fridge

LED TV

Down duvet

Premium bedding

Separate bedroom

45 sq m
City view
Sleeps 3
1 Queen Bed OR 2 Large Single Beds

Deluxe Double or Twin Room

Highlights

Soundproofed

Air conditioning

Fridge

LED TV

Down duvet

Premium bedding

Separate bedroom

Hairdryer

28 sq m
Sleeps 2
1 Double Bed OR 2 Single Beds

Family Triple Room, 1 Bedroom, City View

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Fridge

LED TV

Down duvet

Premium bedding

Separate bedroom

50 sq m
City view
Sleeps 4
1 Queen Bed and 1 Large Single Bed OR 3 Large Single Beds

Similar properties

Pool

Spa

Airport transfer

Free parking

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About the area

100 Hang Gai Street, Hoan Kiem District, Hanoi, 10000

What's nearby

St. Joseph's Cathedral of Hanoi - 5 min walk - 0.4 km
Hanoi Old Town Night Market - 5 min walk - 0.4 km
Hoan Kiem Lake - 5 min walk - 0.5 km
Thang Long Water Puppet Theatre - 5 min walk - 0.5 km
Quan Chuong Gate - 12 min walk - 1.0 km

Getting around

Hanoi (HAN-Noi Bai Intl.) - 41 min drive
Hanoi Long Bien Station - 15 min walk
Hanoi Railway Station - 16 min walk
Ga Thuong Tin Station - 17 min drive
Airport shuttle (surcharge)
Train station pickup (surcharge)

Restaurants

‪Pizza 4Ps 11B Bảo Khánh - ‬4 min walk
‪Met Restaurant - ‬2 min walk
‪Chất Coffee & Drinks - ‬1 min walk
‪Phở Bưng - ‬1 min walk
‪Gau Coffee & Bakery - ‬1 min walk

About this property

SQ HANG GAI HOTEL & SPA

You'll be in a fantastic location at SQ HANG GAI HOTEL & SPA, only a five-minute walk from St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market. You can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps or aromatherapy. Other features of this luxurious hotel include an outdoor pool, a bar/lounge and a fitness centre. Fellow travellers like the helpful staff and overall property condition.

Languages

English, Vietnamese

At a glance

Hotel size

- 60 rooms
- Arranged over 11 floors

Arriving/Leaving

- Check-in time starts at 2 PM
- Express check-in available
- Early check-in subject to availability
- Minimum check-in age – 16
- Check-out time is noon
- Late check-out subject to availability

Special check-in instructions

- This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival

Required at check-in

- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 16

Children

- One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
- Free babysitting
- Free supervised childcare

Pets

- No pets or service animals allowed

Internet

- Free WiFi in public areas
- Free WiFi in rooms

Parking

- Motorcycle parking on site only

Transfers

- Airport shuttle on request (available 24 hours a day)*
- Train station pickup*

Other information

- Designated smoking areas

Property amenities

Food and drink

Restaurant
Bar/lounge
Coffee/tea in a common area
Free daily reception
Room service
Snack bar/deli

Travelling with children

Children stay for free (see details)
Free supervised childcare/activities
Children's menu

Working away

Computer station

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Porter/bellhop
Pool loungers

Facilities

1 building/tower
Built in 2014
Safe-deposit box at front desk
Terrace
Television in common areas
Fitness centre
An outdoor pool
Full-service spa
Sauna
Massage/treatment rooms
Steam room

Accessibility

Braille/raised signage
Lift
Wheelchair-accessible path of travel
Accessible airport shuttle
Hardwood flooring in room

Room amenities

Be entertained

Tablet computer
DVD player
32-inch LED TV
Cable TV channels

Home comfort

Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Dressing gowns and slippers
Iron/ironing board (on request)

Sleep well

Down duvet
Soundproofed rooms
Premium bedding

Freshen up

Bidet
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste

Stay connected

Desk
Free newspapers
Free WiFi
Free local calls

Food and drink

Fridge
Microwave (on request)
Free bottled water

More

Daily housekeeping
In-room safe

Special features

Spa

Silk Queen Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna and a steam room. The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Dining

On-site venue – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.

Silk Queen Bar – On-site bar.

Fees & policies

Optional extras

Airport shuttle service is offered for an extra charge of VND 450000 per vehicle (one-way. Maximum occupancy 4)
Train station pick-up service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

Rollaway beds are available for VND 400000.0 per day

Pool, spa, & gym (if applicable)

Pool access available from 6 AM to 10 PM
Guests under 6 years old are not allowed in the spa, and guests under 6 years old are only allowed with adult supervision

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Cashless transactions are available.

Also known as

Silk Queen Hotel Hanoi

Silk Queen Hotel

Silk Queen Hanoi

Silk Queen

Silk Queen Hotel

SQ HANG GAI HOTEL & SPA Hotel

SQ HANG GAI HOTEL & SPA Hanoi

SQ HANG GAI HOTEL & SPA Hotel Hanoi

Frequently asked questions

Does SQ HANG GAI HOTEL & SPA offer free cancellation for a full refund?

Yes, SQ HANG GAI HOTEL & SPA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at SQ HANG GAI HOTEL & SPA?

Yes, there's an outdoor pool. Guests have pool access from 6 AM to 10 PM.

Are pets allowed at SQ HANG GAI HOTEL & SPA?

Sorry, neither pets nor service animals are allowed.

Is an airport shuttle service offered by SQ HANG GAI HOTEL & SPA?

Yes, an airport shuttle is available. The charge is VND 450000 per vehicle one-way.

What are the check-in and check-out times at SQ HANG GAI HOTEL & SPA?

You can check in starting at 2 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in is available.

What is there to do at SQ HANG GAI HOTEL & SPA and nearby?

SQ HANG GAI HOTEL & SPA has a spa and an outdoor pool, as well as a steam room.

Are there restaurants at or near SQ HANG GAI HOTEL & SPA?

Yes, there's an on-site restaurant that offers international cuisine.

What's the area around SQ HANG GAI HOTEL & SPA like?

SQ HANG GAI HOTEL & SPA is a short 5-minute walk from St. Joseph's Cathedral of Hanoi and 5 minutes' walk from Hanoi Old Town Night Market.

SQ HANG GAI HOTEL & SPA Reviews

8.4

Very good

9.2/10

Cleanliness

8.6/10

Staff & service

10/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

6/10 Good

9 Nov 2024

So so only. Although clealiness is very good, how the toilet bow was bad, keep having problem flushing out. Also there is no "Do not disturb" sign at the door, every morning the cleaner will press door bell to wake you up, then they will try open the door when you are slow to response !