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All properties in Melbourne, Victoria, Australia
1 room, 2 adults

Sheraton Melbourne Hotel

5-star5 stars
Great for familiesThis property has good facilities for families.
27 Little Collins Street, Melbourne, VIC, 3000, Australia

Luxury hotel with spa, near Parliament House of Victoria
  • Free WiFi
  • Great for familiesThis property has good facilities for families.
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Room on lvl 3 looked out to a brick walk. Ordered a dessert through room service which…Mar. 3, 2020
  • First rate. Clean and comfortable and quiet! I recommend this beautiful part of Melbourne…Feb. 24, 2020

Sheraton Melbourne Hotel

from A$225
  • Traditional King Room
  • Traditional Twin Room
  • Superior King Room (City View)
  • Superior Twin Room (City View)
  • Deluxe King Room (City View)
  • Deluxe King Room (Garden View)
  • Executive King Suite (City View Terrace)
  • Federation King Suite (City View Terrace)
  • Treasury Garden Suite
  • Deluxe Twin Room (Garden View)

What’s around Sheraton Melbourne Hotel

Landmarks

  • In Melbourne Central Business District
  • Princess Theatre - 3 min walk
  • Melbourne Cricket Ground - 16 min walk
  • Rod Laver Arena - 20 min walk
  • Queen Victoria Market - 22 min walk
  • SEA LIFE Melbourne - 23 min walk
  • Melbourne Convention and Exhibition Centre - 27 min walk
  • Marvel Stadium - 35 min walk

Getting around

  • Melbourne, VIC (MEL-Tullamarine) - 31 min drive
  • Melbourne, VIC (MEB-Essendon) - 25 min drive
  • Flinders Street Station - 13 min walk
  • Southern Cross Station - 23 min walk
  • Showgrounds Station - 8 min drive
  • Parliament Station - 2 min walk
  • Jolimont Station - 15 min walk
  • Melbourne Central Station - 15 min walk

At a glance

Key facts

Hotel size

  • This hotel has 174 rooms
  • This hotel is arranged over 31 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-out

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Valet parking *

  • Discounted offsite parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • 24-hour room service
Things to do
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Waterskiing nearby
Working away
  • 24-hour business centre
  • Conference space
  • Meeting rooms
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2013
  • Lift
  • Safe-deposit box at front desk
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Closed captioned TV
  • Grab bar - near toilet
  • Visual fire alarm
  • Lever door handles
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 40-inch LCD TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Fridge
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The Spa at Sheraton Melbourne has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and detox wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open daily.

Dining

Little Collins Street - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Terrace Bar - This cocktail bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Recreation

On Site

  • Fitness facilities
  • Spa tub
  • Steam room

Nearby

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Waterskiing nearby

Sheraton Melbourne Hotel’s small print

Also known as

  • Sheraton Melbourne Hotel
  • Sheraton Melbourne Hotel Melbourne
  • Sheraton Melbourne Hotel Hotel Melbourne
  • Sheraton Hotel
  • Sheraton Melbourne
  • Sheraton Hotel Melbourne
  • Sheraton Melbourne
  • Sheraton Melbourne Hotel
  • Sheraton Melbourne Hotel Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and safety measures are currently in place.

Disinfectant is used to clean the property, and guests are provided with hand sanitizer.

For traveler safety, contactless check-in and check-out are available.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Credit card charges are subject to an extra charge of 1.5 percent

Self parking costs AUD 35 per night

Valet parking costs AUD 60.00 per night

Rollaway beds are available for AUD 90.0 per night

Breakfast costs between AUD 25 and AUD 40 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sheraton Melbourne Hotel

  • Is there a pool at Sheraton Melbourne Hotel?
    Yes, there's an indoor pool.
  • Are pets allowed at Sheraton Melbourne Hotel?
    Sorry, pets aren't allowed.
  • Is parking offered at Sheraton Melbourne Hotel?
    Yes. Self parking costs AUD 35 per night. Valet parking costs AUD 60.00 per night.
  • What are the check-in and check-out times at Sheraton Melbourne Hotel?
    You can check in from 3 PM to midnight. Check-out time is 11 AM.
  • What is there to do near Sheraton Melbourne Hotel?
    Recommended spots to visit include Parliament House of Victoria (3-min walk) and Princess Theatre (3-min walk), along with Royal Exhibition Building (12-min walk) and Melbourne Cricket Ground (0.8 mi).
  • Are there restaurants at or near Sheraton Melbourne Hotel?
    Yes, there's an onsite restaurant that serves international cuisine. Nearby restaurants include Flinders Lane (7-min walk).

Recent reviews

Fabulous 8.6 From 517 reviews

Fair 4.0
Half hour delay until 3:30pm to check into room. Absolutely NOT a good start to any stay over. Room location was adequate but would much prefer a north or south end of building. Diner reservations to Dining room we were informed had been fully booked over a month earlier - and yet a perfect location on level 3 for this time of year was not in use - locked from access even for casual drinks. Dining room ceiling on east side is in a poor condition and should be repaired along with the window blind needing repair for over three (3) months since I was in the Dining rm previously....
Wes, au1 night trip
Fair 4.0
Poor management for Sheraton Hotel Melbourne
We have made two bookings under separated names. At the check-in counter on the first day morning, We thought the staff gave us an upgrade room so that we do not need to change room even we have two separated bookings. Once we entered the room, we found that the slippers without package were place on the floor, in a way one pair was near the bed and one pair near the bathroom. There were some bottles of soap not belonging to the hotel in the bathroom. There was a bathrobe that has been used hanging around. The most horrible thing was that the bedsheet had lots of hairs when we took out the cover sheet. We at first asked the staff. She found that we did not have any upgrade of the room (but we booked a superior room at first). The room we had was a traditional room. The manager at first told us our room was a superior room. Later he gave us back a superior room. He gave us a bigger room as a complement. We thought the case should be closed. We also thought that the manager would have Input into the system that two bookings were grouped together. On the last day of my first booking, we suddenly received a call from the front desk telling us that we should have checked out. I had to explain everything again to the staff. Then, the staff found our name in their computer system. My hotel/room key card had to re-activated again. We found that the management was so poor as this is a Sheraton Hotel. I am quite disappointed by this kind of management.
Chuen-Chung, au4 night trip
Very good 8.0
Good business hotel.
This is a good city urban hotel for business travellers. It is comfortable but the rooms are spacious.It is in a good spot up the top end of town. Beds are comfortable but the aircon is a bit warm and as much as i tried to make it colder it didn't seem to change.
Nicholas, au4 night trip
Exceptional 10.0
Incredible!
Exceptional service and equally great location. Highly recommend!
Alexandra, au2 night business trip
Exceptional 10.0
Amazing hotel
Absolutely incredible we will be back
Kirsty, au1 night trip with friends
Exceptional 10.0
Warm, welcoming, friendly and efficient staff.
This is the best service and hotel stay experience I’ve had within Australia ever! The check in and check out was seamless. The staff warm and friendly. Each department I dealt with were efficient. Thank you for making our stay comfortable and memorable. I highly recommend the Sheraton Melbourne.
Suzanne, au1 night family trip

Sheraton Melbourne Hotel

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