10/10 Exceptional
4 Oct 2023
Luxury in Chadstone
Bill
Bill, 1-night trip
Verified Hotels.com guest review
Hotel Chadstone Melbourne MGallery
Luxury hotel with full-service spa, connected to a shopping centre, near Chadstone Shopping Mall
Choose dates to view prices
Hotel Chadstone Melbourne MGallery
Photo gallery for Hotel Chadstone Melbourne MGallery
Overview of Hotel Chadstone Melbourne MGallery
8.6
Fabulous
Property highlights
- Free WiFi
- Spa
- Laundry facilities
- Air conditioning
- Parking available
The price is AU$278
Price available on 4/11/2023
1341 Dandenong Road, Malvern East, VIC, 3148
Main amenities
- Daily housekeeping
- Restaurants and bar/lounge
- Full-service spa
- Indoor pool
- Breakfast available
- Fitness centre
- Self parking
- Spa tub
- 24-hour room service
- Massage/treatment rooms
- 8 meeting rooms
- 24-hour front desk
For families
- Children stay free
- Free cots/infant beds
- Connecting/adjoining rooms available
- Private bathroom
- Daily housekeeping
- Coffee/tea maker
Room options
View all photos for Superior Room, 2 Queen Beds
Superior Room, 2 Queen Beds
View all photos for Classic Room, 1 King Bed
Classic Room, 1 King Bed
View all photos for Classic Room, 2 Queen Beds
Classic Room, 2 Queen Beds
View all photos for Deluxe Room, 1 King Bed (Open Bathroom)
Deluxe Room, 1 King Bed (Open Bathroom)
View all photos for Superior Room, 1 King Bed
Superior Room, 1 King Bed
View all photos for Deluxe Suite, 1 King Bed
Deluxe Suite, 1 King Bed
View all photos for Deluxe Suite, 1 Bedroom
Deluxe Suite, 1 Bedroom
About this area
What's nearby
- In Malvern East
- Chadstone Shopping Mall - 1 min walk
- Monash University - 6 min drive
- Deakin University - 8 min drive
- St Kilda Road - 10 min drive
- Albert Park Lake - 10 min drive
- St Kilda Beach - 23 min drive
- Brighton Beach - 22 min drive
- Royal Botanic Gardens - 13 min drive
- Melbourne Arts Centre - 14 min drive
- Crown Casino - 15 min drive
Getting around
Restaurants
- Starbucks - 3 min walk
- New Shanghai Chadstone - 3 min walk
- Pastore - 4 min walk
- Laurent Boulangerie Patisserie, Chadstone Shopping Centre - 9 min walk
- Mr Pilgrim Cafe - 3 min walk
About this property
Hotel Chadstone Melbourne MGallery
Languages
English
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Check-in
Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.
Safety measures
Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.
At a glance
Hotel size
- 250 rooms
- Arranged over 12 floors
Arriving/Leaving
- Check-in time from 3:00 PM until anytime
- Minimum check-in age – 18
- Check-out time is 11:00 AM
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- Front desk staff will greet guests on arrival
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
- Pets not allowed
- Service animals welcome
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- On-site self-parking (AUD 25 per night)
- Wheelchair-accessible parking on site
Other information
- Smoke-free property
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
- Restaurant
- Bar/lounge
- Private dining
- 24-hour room service
Travelling with children
- Children stay for free (see details)
What to do
- Yoga classes
Working away
- 8 meeting rooms
- Conference space (10764 square feet)
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
- Pool loungers
- Romance packages
Facilities
- 1 building/tower
- Built in 2019
- Safe-deposit box at front desk
- Library
- Fitness centre
- An indoor pool
- Designer shops on-site
- Shopping centre on-site
- Full-service spa
- Hot tub
- Massage/treatment rooms
Accessibility
- Lift
- Accessible bathroom (selected rooms)
- In-room accessibility (selected rooms)
- Roll-in shower (selected rooms)
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
- Wheelchair-accessible path to lift
- Wheelchair-accessible registration desk
Room amenities
Be entertained
- Flat-screen television
- Satellite TV channels
Home comfort
- Air conditioning
- Minibar
- Coffee/tea maker
- Electric kettle
- Dressing gowns and slippers
- Iron/ironing board
Sleep well
- Pillow menu
- Blackout curtains
- Soundproofed rooms
- Premium bedding
- Free cot/infant bed
Freshen up
- Private bathroom
- Shower only
- Free toiletries
- Hairdryer
- Towels
- Toilet paper
Stay connected
- Laptop-friendly workspace
- Free WiFi
- Phone
Food and drink
- Champagne service
- Free bottled water
More
- Daily housekeeping
- In-room safe (laptop compatible)
- Connecting/adjoining rooms available
Special features
Spa
Guests can pamper themselves with a trip to the on-site spa, which has 8 treatment rooms. Services include facials and body treatments.
Dining
Pastore Restaurant – On-site restaurant.
Altus Rooftop Bar – On-site rooftop bar. Open selected days.
Fees & policies
Optional extras
- Buffet breakfast is offered for an extra charge of approximately AUD 43 to 43 for adults and AUD 19 to 43 for children
- Credit card charges are subject to an extra charge of 1.4 per cent
Renovations and closures
The following facilities are closed on Sunday, Monday, Tuesday and Wednesday:
- Restaurant
Children & extra beds
- Guests must contact this property in advance to reserve cots/infant beds
Parking
- Self-parking costs AUD 25 per night
Pool, spa, & gym (if applicable)
- Pool access available from 7:00 AM to 10:00 PM
- Children under 18 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.
Contactless check-in and contactless check-out are available.
Enhanced food service safety measures are in place.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a smoke detector and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Also known as
Chadstone Melbourne Mgallery
Hotel Chadstone Melbourne MGallery Hotel
Hotel Chadstone Melbourne MGallery by Sofitel
Hotel Chadstone Melbourne MGallery Malvern East
Hotel Chadstone Melbourne MGallery Hotel Malvern East
Frequently asked questions
Reviews
8.6
Fabulous
9.4/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
6/10 Good
30 Sept 2023
Lovnish
Lovnish, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Sept 2023
Mum, daughters and grandchildren night away
Fiona
Fiona, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 Sept 2023
Kfir
Kfir, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Sept 2023
ANONGLUK
ANONGLUK, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 Sept 2023
Bill
Bill, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Aug 2023
Comfort in Chadstone.
Bill
Bill, 2-night trip
Verified Hotels.com guest review
8/10 Very good
8 Aug 2023
Roger
Roger, 1-night trip
Verified Hotels.com guest review
8/10 Very good
5 July 2023
tracie
tracie, 1-night trip
Verified Wotif guest review
10/10 Exceptional
3 July 2023
Joanna
Joanna, 5-night family trip
Verified Expedia guest review